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0.0 - 31.0 years

1 - 1 Lacs

Pocharam, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Pocharam, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Pocharam, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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0.0 - 31.0 years

1 - 1 Lacs

Begumpet, Hyderabad

On-site

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

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2.0 - 31.0 years

3 - 8 Lacs

Jeedimetla, Hyderabad

On-site

· Job Title: Sales Coordinator · Location: Kompally, Hyderabad · Job Type: Office but ready to visit clients if required even out of station occasionally · Department: Sales & Marketing · Experience: 2+ years in Sales Coordination · Age: Not more than 40 Years · Industry: Industrial Flooring / Construction Services Job Description Exploring new opportunities through online & otherwise with architects, warehouse developers, and factory owners. Responsible for Lead generation, sharing quotation, follow-up, negotiations to close deals for Industrial Flooring & related products of Duratech to achieve sales target individually as well as a team Providing technical support and advise clients (training will be given) Involved in the entire sales cycle from lead generation to collection ensuring client satisfaction Plan and implement sales strategies to meet top-line sales targets Qualification · Minimum Qualification: Graduate · Btech in civil or any other branch & MBA will be an added advantage but not mandatory Experience · 2–4 years of experience in sales coordination or marketing · Experience in Industrial Flooring, Pre-Engineered Buildings, Storage/Racking Systems, MHE, Roofing & constructions is preferred but not mandatory · Should have handled large value orders. Qualities & Skills · Proactive, highly organized to follow up leads rigorously, high level of self-motivation and ability to work as an individual contributor · Polite & positive attitude to dealing with people · Ability to make Quotations and good in mathematical calculations, system works such as Microsoft office suite & CRM, Email Drafting Intelligent communicator, negotiator & trouble shooter Strong verbal and written communication skills with ability to make quotations & knowledge of mathematical calculations Proficient in English & Hindi Confident in making new connections, relationship building and client nurturing abilities hardworking with fighting spirit and a team player; Passion to work, attitude to learn new techniques and adapt to new systems Confident to engage clients via face-to-face meetings, phone calls, and digital communication with strong client management skills Attention to detail, problem-solving abilities & Logical thinking Goal-oriented with sales target achievement mindset *Interested Candidates can send resume to 8712227241*

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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5.0 - 8.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Danfoss Drives is looking for an ECAD Engineer to join our diverse team at their Oragadam/Chennai Campus, India. Job Responsibilities Responsibilities for this position include, but are not limited to, the following. Participate in new product development projects with the responsibility for Schematic Capture & PCB layout. Design placement and layout of new printed circuit boards with direction from design engineers by using both creative and logical way of thinking. Ensure UL, CE standards and design rules are observed. Conduct redesign, engineering changes and revisions of existing printed circuit board designs. ECAD support in testing and troubleshooting Knowledge of using PLM tools Knowledge in DFx guidelines Should have knowledge in Schematics design and PCB layout design The candidate has to acquire knowledge/skills continuously on latest trends and technologies within ECAD. Background & Skills The ideal candidate possesses these skills. Bachelor’s in Electronics Engineering or similar is required, as well as great communication and collaboration skills. Experience of 3+ years technical experience in the areas of ECAD schematic design, layout, development of specifications, prototype assembly and testing, manufacturing methods and engineering procedures within product development environment. Extensive knowledge of PCB/PCBA manufacturing rules. Interpreting schematic diagrams and utilizing preliminary sketches, diagrams, and other engineering Perform independent reviews of the design using provided software tools. Good exposure to Candence Allegro, Capture, Sigrity and Zuekn tools. Coordinate with other disciplines affected by design development. Self-check completed layouts and drawings for clarity, completeness,conformity to standards Danfoss – Engineering Tomorrow At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

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2.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) An associate (HRO Processing Assistant II )is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues. (responsibilities) Understands and contributes positively to meeting client SLA’s, PG’s. Maintain internal & client defined quality scores. Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards. Ensuring proper documentation and follow-ups and follow SOP’s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures. Take complete ownership of self-learning & development. Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. (requirements) Bachelor’s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed) 2-4 years of work experience. Excellent verbal and written communication skills. Can work evening/night shifts as per business requirement Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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175.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking an experienced Data Analyst for our team who can support the design, development and enhancement of our data model and visualizations. This DataOps team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Data Analyst will help ensure data quality (data accuracy, completeness, timeliness, consistency, uniqueness and relevance) is meeting the highest standards for our users. This individual will be responsible for quantitative analysis, data mining and data validation across infrastructure data sources and data visualization tools. Let’s build on what you know. The role will require a unique blend of strong analytical and business leadership skills to translate business decisions into data requirements and visualizations. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&A team and key stakeholders the appropriate data to tell a data story. This includes supporting the team in defining and aggregating the data, metrics, and KPIs required to provide business insights. They will translate business requirements into the meaningful data queries and calculations needed to drive the appropriate data decisions and ensure data validation processes address data quality requirements. They will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data analytics and data visualization best practices. Key responsibilities include: Data Analysis: define methodology and approach for curating appropriate datasets to prepare data for reporting or analytical modeling that answers business-related infrastructure questions and hypotheses Data Validation: Investigate and document data sources to ensure data is fit for purpose and meets data quality standards Data Process and Monitoring: Ensure proper data validation, testing, and monitoring for ID&A data lake and downstream systems Data Migration: Design and support migration to a data model that is independent of the particular technologies or tools used for storing, processing, or accessing the data Data Integrity: Ensure the accuracy, completeness, and quality of data is maintained over time regardless of upstream systems or downstream Agile Methodologies: Function as a key member of an agile feature team and manage data assets as per the enterprise standards, guidelines and policies Partner closely with business intelligence team to capture and define data requirements for new and enhanced data visualizations Work with product teams to perform on-demand data queries and assessments for use in data modeling and cost methodology Enterprise Thinking: Partner with data architects and engineers across Global Infrastructure and Asset Management teams to evolve the broader tech operations data domain and taxonomy Act as point of contact for data-related inquiries and data access requests Contribute to decisions about tools, methods and approaches Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Minimum Requirements: 6+ years of data analytics experience in supporting data engineering, data quality monitoring, governance, and self-service data access Strong analytical and conceptual thinking acumen Proficiency with industry recognized ETL methods, processes and standards High proficiency in Python and SQL High proficiency in analytical and statistical tools Testing and Troubleshooting: Ability to test, troubleshoot, and debug data processes Experience in Big Data environment, inclusive of data mining techniques and data processing. Ability to address performance issues and to manipulate both structured and unstructured data Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI) Ability to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems Fluent in data risk, management, and compliance terminology and best practices Proven track record for delivering business insights with tech and business stakeholders Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape Excellent influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus Experience working in technology business management, technology infrastructure or data visualization teams a plus Experience with design and coding across multiple platforms and languages a plus Bachelor’s Degree in data analytics, computer science, computer science engineering, data engineering, statistics, economics, or related field required; advanced degree preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

India

Remote

Are you an English language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication for English speakers everywhere. That training data begins with you—we need your expertise to help power the next generation of AI. We’re looking for English language specialists who live and breathe the intricacies of English grammar, syntax, morphology, semantics, phonetics, and pragmatics. You’ll challenge advanced language models on topics like sentence structure, verb tense and aspect, word usage, idiomatic expressions, pronunciation, and cultural context—documenting every failure mode so we can harden model reasoning. On a typical day, you will converse with the model on language scenarios, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics. A master’s or PhD in English language, linguistics, or a closely related field is ideal; peer‑reviewed publications, teaching experience, or hands-on linguistic analysis projects signal fit. Clear, metacognitive communication—“showing your work”—is essential. Ready to turn your English language expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will teach the world. We offer a pay range of $8-to- $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Job title: English Language Specialist – AI Trainer Employment type: Contract Workplace type: Remote Seniority level: Mid‑Senior Level

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7.0 - 12.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

About This Role Role description: This is a VP position within our US Lev Fin team for the TMT sector. The candidate will work with the US Lev Fin team and work closely with the portfolio managers in assessing credit opportunities. The ideal candidate should be capable of primary credit coverage of a defined list of issuers and will be responsible for rigorous credit-orientated fundamental research across the corporate capital structure. He/She will be monitoring investments for High Yield, Leveraged Loan and Long/Short Credit portfolios. Generalists could apply. Key Responsibilities Conduct fundamental credit research across the corporate capital structure Work with a senior analyst in covering TMT sector, analyzing and explaining economic, competitive and political drivers that impact a borrower's credit quality. Contribute trade ideas and discuss them with the portfolio managers, participate in relative value and trade structuring discussions Interact with management teams, industry sources, other analysts, sell-side analysts, and other investment professionals Assimilate and filter various sources of information to develop long term, well-researched investment theses on credits, sectors and issuers Create historical and projected financial models, analyze key financial and operational metrics, develop deep valuation Communicate credit opinions and investment recommendations orally and in writing to Portfolio Managers, other analysts, credit and advisory committees and external clients Skills, Experience And Education 7-12 years of experience in credit/financial statement analysis, with specific experience analyzing companies, fixed income securities and equity investments Sector expertise of Telecom, Media is preferred MBA or equivalent qualification in Finance with superior academic record; CFA will be an added advantage Advanced financial analysis and modelling skills with specific experience in one of several of the following: analyzing companies, fixed income securities or equity investments Strong Excel, financial modelling, and analytical skills Familiarity and experience with bond and loan covenants – familiarity with leveraged loan credits and syndication processes in beneficial but not essential Enquiring and analytically minded with a logical and thorough work ethic Must possess the desire and ability to work in a team-orientated environment Excellent written and verbal communication skills Must be fluent in English Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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1.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Summary Position Summary Job Description - Strategy & Analytics – Strategy (Senior Consultant) The Strategy and Analytics Offering Portfolio helps clients achieve breakthrough value by developing integrated strategies to win in their chosen markets and by architecting data driven programs that transform their business. The team Our Strategy practice brings together several key capabilities that will allow us to architect integrated programs that transform our clients’ businesses, including Corporate & Business Unit Strategy, Technology Strategy & Insights, Enterprise Model Design, Enterprise Cloud Strategy and Business Transformation. Strategy professionals will serve as trusted advisors to our clients, working with them to make clear data-driven choices about where to play and how to win, in order to drive growth and enterprise value. Work you will do: Deloitte’s ‘Strategy’ offering helps companies address the entire range of top management challenges including pursuing new growth opportunities, developing go-to-market strategies, channel strategies, and pricing strategies. Identify strategies for growth and value creation Develop the appropriate business models, technology operating models, and capabilities to support their strategic vision Maximize the ROI on technology investments and leverage technology trends to architect future technology strategies Required Experience And Skills In Deloitte, FSI consists of three main vertical / sectors: Banking & Capital Markets: Includes working with Retail Banking, Wholesale Banking, Capital Markets, Payments etc. Insurance: Includes working with Life, Property & Casualty, Annuities & Health, Reinsurance, Insurance Brokers etc. Investment Management & Real Estate: Includes working with Active & Passive Asset Management firms and its associated global entities and real-estate based firms FSI Industry Experience Consulting experience for clients in in the Financial Services industry Hands-on exposure of in Asset Management, Wealth Management and real-estate domains (min 1+ year of experience) Experience of working for / with leading companies in the following FSI sectors –Securities (including investment banking), Private Equity, and Hedge Funds Awareness of IMRE industry trends, challenges, technology adoption levels and solution landscape in at least one of the FSI sectors Certifications related to Asset Management sector (e.g., CFA, FRM) are a plus Technology Strategy Ability to articulate of leading business issues and trends including the associated technology implications within one or more industries Demonstrate application of business acumen while leveraging information technology One life cycle project execution experience in recommending and/or implementing IT strategy and solutions for improving business outcomes Exposure to working in non-India Geographies (preferably the US) and / or interacting with Global stakeholders Candidates are also required to have at least one full project experience in one or more of the following areas : IT Strategy & Alignment – Delivering IT Strategy, driven both from a top-down analysis starting with an articulated business strategy and a bottom-up technology capability analysis; Experience working on cost reduction techniques, portfolio modernization and delivery roadmap creation Cloud Strategy – Understand the impact of cloud computing in business and technology decisions, ability to identify and articulate the business and technology drivers of cloud computing across industries, design of business cases for cloud. Certifications such as AWS, GCP, Azure will be a plus. Experience with workload assessment, business cases development, operational assessment, roadmap creation, vendor selection AI/ML – Strong understanding of AI/ML concepts and frameworks, ability to design solutions around automation including advanced AI / ML solutions in areas of deep learning, machine learning, NLP, Simulation etc; knowledge of AI/ML implementation use cases across industries. Technology Operating Model Design - Assessment of current state operating model, ability to identify pain points and process gaps; design of target state operating model and associated roadmap Enterprise Architecture – Experience of Enterprise Architecture capabilities such as Blueprinting, solution architecture, architecture assessment, planning and cost estimation. Knowledge of any of the major Enterprise Architecture Frameworks (preferred) E.g., TOGAF , FEA(F), and DoDAF IT Outsourcing: Experience working on IT Outsourcing model, vendor analysis and benchmarking, contract analysis and understanding of how IT resources create shareholder (business) value DevOps / Agile – Strong understanding of Agile, DevOps, CI/CD, Site Reliability Engineering with hands on experience on tools such as Jenkins, Git and JIRA Core Consulting Skills Clear and concise communication - conduct client interviews, participate in workshops/trainings and present recommendations. Good client presence – interact and build relationships with clients and other team members Analytical thinking - ability to perform detailed, quantitative analysis and research (primary and secondary). Synthesize and present insights and recommendations from data. Logical structuring - structured approach to problem solving and ability to perform root cause analysis of client problems Deadline-oriented and quality focused - develop and own development of deliverables. own and manage specific work-thread, develop plans for components of engagement, manage and mentor junior resources Collaboration - Be able to work both independently and as part of a team with professionals at all levels. Be able to prioritize tasks, manage change in scope, work on multiple assignments, and raise concerns/questions where appropriate Network - ability to chart one’s own career and build networks within the organization Qualifications Required: MBA, MS, M. Tech. from a premier school in India or abroad. 6+ years of relevant experience. 3-4 years with FSI-IMRE industry focus Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305178

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8.0 - 12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 8-12 years of experience Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis Experience with all phases of Software Development Life Cycle Comprehensive knowledge of the principles of business analysis Education: Bachelor's degree/University degree or equivalent experience Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Description Job Summary: The Senior Analyst – Cummins CARE Operations provides advanced customer support for Cummins digital tools and services. Acting as a subject matter expert, this role handles escalated and non-routine customer issues across multiple channels (phone, email, chat), and contributes to service improvement, team training, and knowledge development. The role is essential to driving customer satisfaction and operational efficiency in a global, multi-channel support environment. Key Responsibilities Customer Support & Technical Resolution: Provide advanced assistance to end-users, dealers, and distributors through chat, phone, and email. Resolve complex technical and service-related inquiries using in-depth knowledge of Cummins tools and systems. Process subscriptions, renewals, upgrades, and cancellations accurately and in a timely manner. Escalate critical or unresolved cases with thorough documentation and cross-functional coordination. Operational Excellence & Team Support Lead by example as a Subject Matter Expert (SME) and provide guidance to junior analysts. Train and mentor new team members to improve service delivery, product knowledge, and quality assurance. Deliver and maintain internal knowledge base and technical documentation. Cross-Functional Collaboration Collaborate with sales, billing, QA, and product teams to streamline support workflows and resolve systemic issues. Support internal teams in ensuring subscription compliance and regulatory adherence. Performance Management & Process Improvement Monitor ticket queues and ensure SLA compliance and customer satisfaction benchmarks. Analyze support trends, identify inefficiencies, and contribute to continuous improvement initiatives. Prepare and present periodic reports on subscription management, support performance, and customer feedback. Responsibilities Core Competencies: Action Oriented – Displays energy and urgency in resolving challenges. Collaborates – Works effectively across teams to meet shared goals. Communicates Effectively – Adapts communication for different audiences. Customer Focus – Prioritizes customer needs and delivers quality solutions. Directs Work – Guides and supports team members toward success. Manages Complexity – Handles multifaceted problems with logical thinking. Manages Conflict – Navigates and resolves issues constructively. Values Differences – Embraces diverse perspectives to enhance decision-making. Technical Competencies Service Capability, Capacity & Coverage – Understands customer expectations and ensures consistent service delivery. Service Documentation – Accurately records technical and customer data. Service Information Process – Organizes and delivers accurate product support content. Warranty Process – Applies warranty rules and documentation for issue resolution. Education Qualifications & Experience: High school diploma or equivalent is required. Bachelor’s degree in computer science, IT, Business Administration, or related field preferred. Experience 8–10 years of experience in customer care, digital product support, or technical operations. 2–3 years in a team leadership, coordination, or supervisory role. Proven experience in subscription management, ticketing tools, and CRM systems (e.g., Salesforce). Qualifications Preferred Technical Skills: Proficiency with support tools like Genesys, Salesforce, or similar CRM/ticketing systems. Familiarity with customer call platforms and analytics/reporting tools. Strong knowledge of digital product lifecycles and support architecture. Excellent problem-solving, organizational, and leadership qualities. Work Environment Rotational shifts in a 24x7 support model. High-performance, digitally enabled customer service team. Fast-paced, collaborative, and customer-focused setting. Job Service Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2417066 Relocation Package Yes

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