4942 Logging Jobs - Page 38

Role : DevOps Engineer As a DevOps Engineer at Freight Tiger, you will play a crucial role in managing and enhancing our cloud infrastructure. You will work closely with cross-functional teams to automate operations, ensure seamless deployment processes, monitor systems, enhance security and developer productivity. Key Skills & Responsibilities Cloud Management : Design, configure, manage and secure cloud services, primarily AWS ecosystem including VPC, S3, API Gateway, EC2, IAM, Load Balancers, Kafka cluster & Elastic search clusters and develop scripts to automate operations and routine tasks. Linux & Database Administration : Have a strong foundation of Linux and hands on experience in system management and troubleshooting. Hands-on exposure of PostgreSQL, MySQL & MongoDB preferred. Docker & Kubernetes Expertise : Deploy, manage, and troubleshoot applications on docker and kubernetes. CI/CD Pipeline Development & IaaS : Create and maintain CI/CD pipelines using GitLab and Argo CD, utilize Terraform for automation of cloud resources provisioning and management. Observability and Monitoring : Implement monitoring solutions with Prometheus and Grafana, manage logging pipelines, and configure alerting systems. Use APM tools like New Relic to monitor and optimize application performance. Preferred Qualifications Bachelors degree in Computer Science, Engineering, or a related field. 3-6 years of experience in a DevOps role or related position. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. (ref:hirist.tech)

Position : Python Openstack (consultant). Exp : 5 to 8 years. Location : Remote. Job Summary We are seeking a skilled OpenStack and NFVI Engineer to design, implement, and manage cloud-based infrastructure solutions. The ideal candidate will have hands-on experience in deploying OpenStack environments and expertise in NFV, virtualization, and network Responsibilities : Design, deploy, and maintain OpenStack-based private or hybrid cloud environments. Configure and optimize NFVI for high availability and performance to support VNFs (Virtualized Network Functions). Implement and manage virtualization technologies like KVM, VMware, or similar. Automate deployment, scaling, and maintenance using tools like Ansible, Terraform, or similar. Monitor and troubleshoot cloud infrastructure, ensuring minimal downtime and optimal performance. Collaborate with DevOps, network, and security teams to integrate OpenStack with CI/CD pipelines. Manage storage, compute, and network components of NFVI. Create documentation, including design specifications, operating procedures, and troubleshooting guides. Ensure compliance with industry standards for security and performance in NFVI Skills and Qualifications Expertise : Strong experience with OpenStack architecture and services (Nova, Neutron, Cinder, Keystone, Glance, etc. Knowledge of NFV architecture, ETSI standards, and VIM (Virtualized Infrastructure Manager). Hands-on experience with containerization platforms like Kubernetes or OpenShift. Familiarity with SDN (Software-Defined Networking) solutions such as OpenDaylight or Tungsten Fabric. Experience with Linux-based systems and scripting languages (Python, Bash, etc.) Understanding of networking protocols (e.g., VXLAN, BGP, OVS, SR-IOV). Knowledge of Ceph or other distributed storage : Experience with monitoring and logging tools (Prometheus, Grafana, ELK Stack, etc. Configuration management tools like Ansible, Puppet, or Chef. Proficiency in CI/CD tools (Jenkins, GitLab CI, (Preferred) : OpenStack Certified Administrator (COA). Red Hat Certified Engineer (RHCE). VMware Certified Professional (VCP). Kubernetes certifications like CKA or Skills : Strong analytical and problem-solving skills. Excellent verbal and written communication. Ability to work collaboratively in a fast-paced Qualifications : Bachelors degree in Computer Science, Information Technology, or related field. Equivalent experience may also be Experience : Deployment of VNFs/CNFs in production-grade environments. Hands-on experience with edge computing solutions. Previous work with telco operators or large-scale cloud providers. (ref:hirist.tech)

Department: Engineering Location: Kolkata Description Are you a talented front-end engineer with a passion for building modern, user-friendly web applications? As our senior front-end engineer, you'll be responsible for spearheading the development of cutting-edge web applications that are both visually stunning and highly functional. You'll work closely with our design team to bring their vision to life, and collaborate with our back-end engineers to ensure seamless integration with the application's backend. Key Responsibilities Optimisation Techniques: Experience optimising front-end performance by employing strategies like code splitting for lazy loading components/pages, image optimisation techniques, bundle size reduction through tree shaking/module bundling tools to improve website speed and overall user experience. Expertise in Next.js: Extensive experience and proficiency in working with the Next.js framework, including server-side rendering (SSR), static site generation (SSG), routing, data fetching methods, API integration, and advanced features like incremental static regeneration. React Development Skills: Strong understanding of React library concepts such as component lifecycle methods, state management using hooks or context API, JSX syntax, virtual DOM manipulation, and best practices for building scalable and maintainable front-end applications. Collaboration & Team Workflow: Familiarity with team collaboration features provided by Vercel including project sharing options, role-based access control mechanisms (RBAC), team-wide deployments management for effective teamwork on projects hosted on the platform. Skills, Knowledge and Expertise 5-7 years of Frontend experience JavaScript Proficiency: Advanced knowledge of JavaScript programming language (ES6/ES7) with expertise in modern JS features like async/await, arrow functions, restructuring assignment to write clean and efficient code within a Next.js project. Responsive Web Design Principles: Ability to implement responsive design principles using CSS frameworks such as Tailwind CSS or Styled Components to create visually appealing layouts that are optimised for various devices and screen sizes. SEO Implementation Knowledge: Understanding of search engine optimisation best practices to enhance website visibility on search engines by implementing SEO-friendly meta tags, structured data markup/schema.org validation within a Next.js application. Monitoring & Logging Tools Integration: Expertise integrating monitoring tools like Datadog/New Relic/LogRocket or logging services such as Papertrail/Splunk into Vercels' environments to track application performance metrics/errors effectively. Advanced Deployment Strategies: Knowledge of advanced deployment strategies like canary deployments, A/B testing configurations, traffic splitting techniques offered by Vercel for controlled rollouts and seamless updates without downtime. Our Culture & Benefits Welcome to our unique workplace where a passion for our industry-leading product sits at the heart of who we are. Life at EA is completely eclectic, fostered through the global nature of the business and a real appreciation of the many cultures of our diverse team. We unite as a single, cohesive team through an array of social clubs that cater to a spectrum of interests, from running and yoga to football and culinary adventures. These groups create a collegial and dynamic atmosphere that extends beyond work, promoting a healthy and balanced lifestyle for our team. Our strategically located offices are all set in prestigious buildings, offering you the convenience of nearby gyms, retail therapy, diverse dining options, and accessible public transport. Our office spaces are thoughtfully equipped to enhance your day-to-day experience whether working independently or collaborating with teammates. Enjoy the simple pleasures of a freshly brewed coffee, healthy snacks, and a social space for celebratory moments. One of the unique traits of life at Energy Aspects is the way our international colleagues often delight us with treats from around the globe. It’s safe to say you’ll never go hungry in our offices! We recognise your contribution with a competitive compensation package that includes annual bonuses, comprehensive private health insurance, and substantial pension contributions. Additionally, we offer company share options, subsidised gym memberships, and a generous holiday policy to support your financial and personal well-being. Join a company that values your professional growth and personal fulfilment, all within a supportive and engaging environment.

Job Description Java Developer with expertise in Prompt Engineering to join our AI-driven development team. The ideal candidate will combine robust Java backend development capabilities with hands-on experience in integrating and fine-tuning LLMs (e.g., OpenAI, Cohere, Mistral, or Anthropic), designing effective prompts, and embedding AI functionality into enterprise applications. This role is ideal for candidates passionate about merging traditional enterprise development with cutting-edge AI technologies. Key Responsibilities Design, develop, and maintain scalable backend systems using Java (Spring Boot) and integrate AI/LLM services. Collaborate with AI/ML engineers and product teams to design prompt templates, test prompt effectiveness, and iterate for accuracy, performance, and safety. Build and manage RESTful APIs that interface with LLM services and microservices in production-grade environments. Fine-tune prompt formats for various AI tasks (e.g., summarization, extraction, Q&A, chatbots) and optimize for performance and cost. Apply RAG (Retrieval-Augmented Generation) patterns to retrieve relevant context from data stores for LLM input. Ensure secure, efficient, and scalable communication between LLM APIs (OpenAI, Google Gemini, Azure OpenAI, etc.) and internal systems. Develop reusable tools and frameworks to support prompt evaluation, logging, and improvement cycles. Write high-quality unit tests, conduct code reviews, and maintain CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab. Work in Agile/Scrum teams and contribute to sprint planning, estimation, and retrospectives. Must-Have Technical Skills Java & Backend Development : Core Java 8/11/17 Spring Boot, Spring MVC, Spring Data JPA RESTful APIs, JSON, Swagger/OpenAPI Hibernate or other ORM tools Microservices architecture Prompt Engineering / LLM Integration : Experience working with OpenAI (GPT-4, GPT-3.5), Claude, Llama, Gemini, or Mistral models. Designing effective prompts for various tasks (classification, summarization, Q&A, etc.) Familiarity with prompt chaining, zero-shot/few-shot learning Understanding of token limits, temperature, top_up, and stop sequences Prompt evaluation methods and frameworks (e.g., LangChain, LlamaIndex, Guidance, PromptLayer) AI Integration Tools : LangChain or LlamaIndex for building LLM applications API integration with AI platforms (OpenAI, Azure AI, Hugging Face, etc.) Vector databases (e.g., Pinecone, FAISS, Weaviate, ChromaDB) DevOps / Deployment : Docker, Kubernetes (preferred) CI/CD tools (Jenkins, GitHub Actions) AWS/GCP/Azure cloud environments Monitoring : Prometheus, Grafana, ELK Stack Good-to-Have Skills Python for prototyping AI workflows Chatbot development using LLMs Experience with RAG pipelines and semantic search Hands-on with GitOps, IaC (Terraform), or serverless functions Experience integrating LLMs into enterprise SaaS products Knowledge of Responsible AI and bias mitigation strategies Soft Skills Strong problem-solving and analytical thinking Excellent written and verbal communication skills Willingness to learn and adapt in a fast-paced, AI-evolving environment Ability to mentor junior developers and contribute to tech strategy Education Bachelors or Masters degree in Computer Science, Engineering, or related field Preferred Certifications (Not Mandatory) : OpenAI Developer or Azure AI Certification Oracle Certified Java Professional AWS/GCP Cloud Certifications (ref:hirist.tech)

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for monitoring, reviewing, tracking, investigating and reporting of Information Security Incidents which are getting recorded or notified through various sources. The role is also responsible for monitoring technology landscape and associated services for security flaws and incidents, analyzing reported/identified security incidents and ensure timely contentment and remediation of the same. Role Accountability Monitor and analyze the alerts generated on incident management consoles such as SIEM, DLP, Threat Intelligence etc. Investigate, log, update and resolve Security Incident within the agreed timeline and as per defined process Run Incident management bridge, follow escalation matrix as defined in the process document Conduct Root cause analysis and prepare incident report as per the agreed format Monitor InfoSec owned & managed Infrastructure for issues Identify and block various IOCs with applicable security policies / configuration changes Work closely with cross-functional teams within SBI Card and partner with key stakeholders to manage security issues/incidents within defined timelines Maintain and publish Security incident MIS reports as per agreed process at predefined frequency Perform process documentation and compliance adherence Measures of Success Timely Logging, Investigating, updating, resolving and reporting of Security Incidents Timely and accurate publication of MIS / business dashboards Increase in maturity incident coordination, improvement in response time by all stakeholders Creation and publication of Incident report as per the prescribed format within the agreed timeframe Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of Security Operations Center (SIEM, DLP, Anti-Virus etc. alert review and tirage) Knowledge of Security Incident Management Knowledge of Windows & UNIX Operating system Basic knowledge on ITIL procedures Understanding of Security Terminology i.e. Network Security, Vulnerability, Anti-Virus, Virus/Trojans/Spam/Attack Pattern Knowledge of Information security management standards like ISO 27001, CEH, CHFI Strong overall ability to troubleshoot and analyze all hardware and software issues Industry-standard certifications such as ISO27001 LI, CCNA or other desired security certifications as preferred. One or more of the following certifications: GIAC Information Security Expert (GSE) or GIAC Certified Incident Handler (GCIH). Competencies critical to the role Stakeholder Management Analytical ability Process Orientation Problem Solving Qualification Bachelor degree / B.tech in Computer Science / IT or related discipline Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom

DevOps Engineer (L1) As a DevOps Engineer at Spring, you’ll help support the delivery and operation of scalable, secure, and reliable infrastructure. This is an ideal role for someone early in their DevOps career who is eager to grow their understanding of cloud systems, CI/CD pipelines, automation, and production support in a modern, fast-moving environment. You’ll work closely with more senior DevOps engineers and cross-functional teams to build internal tools, reduce operational toil, and maintain environments that power our core products. You’ll gain experience across AWS, infrastructure-as-code, monitoring, deployment pipelines, and security-conscious workflows — all while learning how infrastructure connects to real customer and business outcomes. You’ll also begin contributing to Spring’s internal platform tooling, learning how to support the systems our product and engineering teams rely on to ship and scale. At this level, you’re expected to begin developing an understanding of how Spring’s infrastructure supports our core business workflows — from customer onboarding and payment processing to internal reporting and operational efficiency. You’ll also start collaborating with internal IT, network administrators, sysadmins, and security teams to support secure developer environments, manage access, and ensure basic compliance with infrastructure hygiene and audit requirements. What You’ll Do Support CI/CD pipelines, build automation, and environment management for development, staging, and production. Write scripts and contribute to infrastructure-as-code used for provisioning and managing cloud resources. Participate in basic monitoring, logging, and incident response practices. Collaborate with engineers to identify and eliminate manual deployment or operational tasks. Work with internal IT and sysadmin teams to support secure developer access, device provisioning, and environment stability. Assist with patching, service configuration, and system documentation. Requirements Basic experience with a major cloud provider, such as AWS. Familiarity with containerization technologies, such as Docker. Familiarity with version control systems such as Git. Proficiency in shell scripting and a basic knowledge of a programming language, such as Python, for automation. Basic experience with CI/CD principles and tools, with exposure to solutions like GitHub Actions considered a plus. Familiarity with Linux/UNIX operating systems and command-line interface. Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPCs). Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation) is a plus. Eagerness to learn about security, cloud architecture, and developer tooling. Strong collaboration and communication skills; willingness to support internal partners and escalate when needed.

Selected Intern's Day-to-day Responsibilities Include CI/CD Pipeline Support: Assist in designing, implementing, and maintaining continuous integration and deployment pipelines to streamline the software delivery process. Infrastructure Automation: Learn and support the development of Infrastructure as Code(IaC) using tools like Terraform, CloudFormation, or Ansible. Cloud Infrastructure: Support the deployment and management of cloud-based resources on platforms like AWS, Azure, or Google Cloud under guidance. Monitoring & Logging: Assist in setting up and maintaining monitoring, logging, and alerting systems using tools like Prometheus, Grafana, ELK Stack, or Splunk. Configuration Management: Gain exposure to tools like Ansible, Chef, or Puppet to manage system configurations and ensure environment consistency. Containerization & Orchestration: Learn to build and manage Docker containers and understand container orchestration using Kubernetes or similar platforms. Collaboration & Troubleshooting: Work closely with cross-functional teams to understand system requirements, resolve issues, and ensure high system availability. Version Control: Use Git for source code management and learn standard Git workflows as part of the development lifecycle. Required Skills And Qualifications Bachelor’s degree (or pursuing final year) in Computer Science, Information Technology, or a related discipline. Basic understanding of DevOps principles and cloud technologies. Exposure to at least one scripting or programming language (e.g., Python, Bash). Familiarity with Linux/Unix environments. Understanding of version control systems like Git. Eagerness to learn tools like Jenkins, Docker, Kubernetes, and Terraform. Strong problem-solving skills and willingness to work in a collaborative environment About Company: Monkhub is a digital innovation company. We are passionate about developing and delivering great services. We use design thinking, creativity, innovation, and an analytical approach to solve complex problems and create a timeless experience that helps our partners positively impact their businesses, customers, and community. Our team is dedicated like monks as our ethics are hard work and integrity.

Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us. Your Role And Responsibilities As an IBM APIC Architect, you would be responsible for Be a trusted Advisor of the Customer on IBM APIconnect. Have the ability to influence decision makers on technical feasibility. Guide and implement strategy to transform customer business needs into a technically viable solution. Create solution blueprint, estimates, gap analysis, and conceptual designs/customer demos. Implement solutions within defined architectural guardrails, principles and framework. Use industry/functional expertise to guide customers with the potential capability of IBM APIConnect. Work on IBM APIConnect – configurations, workflows etc. Provide development support, deployment support, post go-live support. Responsible for IBM APIC Implementation within customer landscape. Abie to work independently and as part of a team in a fast-paced, dynamic development environment Be the central point of connect across various teams working on the solution. Be the technical SPOC for customer and guide them with your technical expertise. Actively involve in customer proposals and support business development activities. Act as a mentor to junior engineers and guide them on IBM APIC. Required Technical And Professional Expertise Must have minimum 12-18 year’s experience with IBM EAI tools like IBM API Connect, IBM Datapower and IBM MQ Good expertise in enterprise integration, API management and middleware technologies. Design and Development of API Proxies with Policy configurations on IBM API Connect Hands experience on IBM API connect with knowledge on Developer Portal, API Manager Developer toolkit Strong knowledge of API design principles, RESTful architecture, and microservices. Experience with API security, authentication, and authorization protocols. Hands-on experience in DevOps and CI/CD tools such as Git, Jenkins, Nexus etc Good experience in Java/J2EE, Microservices architecture, APIs (REST and GraphQL) Must have experience in OAuth2.0, SAML, JWT and SSO Must have experience in IBM API Management for implementing REST API, SOAP APIs, Plans, Security Policies. Good expertise in enterprise integration, API management and middleware technologies. Install, configure, and maintain IBM DataPower appliances and API Connect infrastructure in a clustered environment, ensuring high availability and load balancing for APIs. Collaborate with development teams to design and implement API policies and security configurations on DataPower and API Connect to protect sensitive data and enforce API governance. Monitor system performance and troubleshoot issues related to DataPower, API Connect, API traffic, and overall system health. Manage and maintain SSL certificates, cryptographic objects, and security configurations on DataPower devices and API Connect gateway. Work closely with network and security teams to integrate DataPower appliances and API Connect into the existing infrastructure and enforce security best practices. Assist in capacity planning and scalability efforts to accommodate future API growth and traffic demands. Develop and maintain documentation related to DataPower configurations, API Connect configurations, API policies, and troubleshooting procedures. Good monitoring, logging and troubleshooting skills Good knowledge in Docker and Kubernetes container orchestration systems Experienced with IBM Data Power development activities like service design, creation, AAA creation. XSLT, XQuery, Gateway Script, XSD, SOAP web services, REST services, SAML. Should have experience on Crypto profiles and debugging skills. Strong knowledge in XML, WSDL, XSLT, JSON, XML Schema, and XPATH Should have experience in Gateway script and XSLTs. Should have good knowledge in Node JS and framework available for it (such as Express, etc depending on your technology stack) Experience in Administration and configuration management tasks Good Troubleshooting skills and monitoring activities Strong knowledge in DP Firmware Upgrades Should have knowledge on installation and networking concepts. Creating Users, domains, access restrictions Hands-on Experience in AAA (authentication, authorization, auditing) and Customization of AAA Policy Hands-on Experience in SSL/TLS Proxy configuration and certificate management. Good knowledge of SOA, SOAP, REST, WSDL, XSD, XML, XSLT, XPATH and JSON Error Handling & Logging in DataPower Preferred Technical And Professional Experience Good to have knowledge on CP4I,APIC,ACE,AWS. Experience on connecting the applications with the other application using different protocols( HTTPS, FTP, MQ, TCP etc.) Experience in IIB/ACE administration on windows and UNIX systems. Troubleshooting and Managing IBM WebSphere channels, listeners, intercommunications (TCP/IP) and triggering. Experience in writing reusable, testable, and efficient code Experience in writing Automation scripts Experience in creating backend connections with different platforms MQs, Stored procedures, Data tables, APIC. Experience with cloud service providers like AWS/Azure/GCP Familiarity with API security standards such as OAuth, JWT, SSL, and API key management. Proficiency in scripting languages (e.g., Shell, Python) to automate tasks and implement monitoring solutions. Strong communication, written, and presentation skills Excellent problem-solving and analytical skills

Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers. Would you like to be part of a high-impact Content Quality team accountable for quality and accuracy? The Content Quality Manager directs a team of quality engineers to ensure high-quality product content—specifically job assessments and feedback reports—by creating test cases, defining quality approaches, developing tests, and reporting results, with a focus on content configured within our assessment platforms. An excellent benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. Hybrid working is available. What You Will Be Doing Team Management & Development: Hire, train, and coach QA Engineers; set goals; oversee performance, motivation, and daily task allocation. Planning & Coordination: Collaborate with cross-functional teams to align QA plans with delivery goals; estimate effort and timelines; maintain resource capacity across multiple projects. Process Ownership & Improvement: Design and improve QA processes; ensure accurate defect logging; identify and implement QA automation opportunities. Reporting & Communication: Provide regular QA updates, track key metrics, and report testing progress to highlight trends and drive continuous improvement. Essential What we are looking for from you: Experience in Content QA, including test case creation and strategy. Basic knowledge of QA automation tools and concepts. Experienced in SQL for data validation and examination. Desirable Familiar with JIRA or similar tools. Knowledge of how to comprehend code/architecture or willingness to learn. Testing certification preferred. Get In Touch Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL. #CareersAtSHL #ContentQuality #HRAssessment #Saasproduct #HRTech #HRSaas About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL Can Offer You Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL ) The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Why We Need You – The Mission & Our Vision Veryon is a leading software and technology company that enables aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through customer-driven innovation and world-class service. With over 7,500 customers across 137 countries, we serve general and business aviation, military/defense, commercial aviation, and OEMs. Our values— Fueled by Customers , Win Together , Make It Happen , Innovate to Elevate —are the foundation of everything we do. As a hands-on Technical Lead in Site Reliability Engineering, you will be directly responsible for designing, building, and implementing modern reliability practices to ensure uptime, resilience, and production excellence across Veryon’s systems. You’ll work closely with Engineering, DevOps, and Support teams to streamline software delivery to both internal and client environments, troubleshoot production issues, and build observability using Datadog, Dynatrace, and AWS-native tools. You will also be a mentor on best practices and a key contributor to reliability-focused architecture and deployment design. What You’ll Accomplish – Your Performance Objectives Objective #1 – First 30 Days Complete onboarding and gain deep understanding of Veryon’s systems, release processes, and deployment environment on AWS. Review existing application architecture, CI/CD flows, and monitoring implementations. Begin implementing improvements to observability using Datadog and Dynatrace. Collaborate with engineers and DevOps to identify bottlenecks in production releases and issue resolution. Objective #2 – First 90 Days Build or enhance monitoring dashboards and alerts for critical infrastructure and applications. Define and begin implementing Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Own and improve release workflows and ensure reliable software delivery to customer environments. Take ownership of investigating production issues, ensuring timely resolution and coordination across teams. Begin documenting Root Cause Analyses (RCAs) for production incidents and drive preventive improvements. Partner with DevOps to optimize and automate CI/CD pipelines using GitLab or equivalent. Objective #3 – First 12 Months Deliver measurable improvements in system uptime, MTTR, and deployment success rate. Build self-healing automation and rollback mechanisms for high-risk services. Standardize and own the RCA process for production incidents to ensure continuous learning. Implement robust controls and metrics to monitor software delivery health. Support production readiness of new services through performance baselining and fault testing. Establish and track health KPIs that inform operational decisions and product improvements. Key Job Responsibilities Implement and manage observability, alerting, and dashboards using Datadog, Dynatrace, and AWS tools. Take ownership of production deployments, ensuring successful delivery to client environments with minimal disruption. Troubleshoot and resolve production issues across the stack (infrastructure, application, integration). Lead Root Cause Analysis (RCA) documentation, follow-ups, and remediation planning. Define and maintain service SLOs, SLIs, and error budgets with product and engineering teams. Build automation for deployment, monitoring, incident response, and recovery. Design CI/CD workflows that support safe and reliable delivery across distributed environments. Partner with developers to ensure observability and reliability are part of the application design. Mentor engineers in SRE principles, monitoring strategy, and scalable operations. Experience and Skills We Seek 6+ years of experience in SRE, DevOps, or platform engineering roles. Strong hands-on experience with AWS services (e.g., EC2, ECS/EKS, RDS, IAM, CloudWatch, Route 53, ELB, etc.) is required . Deep familiarity with CI/CD pipelines and deployment strategies using GitLab CI, Jenkins, or equivalent. Expertise in observability tools such as Datadog and Dynatrace for APM, logging, and alerting. Solid experience troubleshooting distributed systems in production environments. Proficiency in scripting and infrastructure as code (e.g., Python, Bash, Terraform, Ansible). Working knowledge of containers and orchestration (Docker, Kubernetes). Understanding of SRE principles (SLIs, SLOs, MTTR, incident response, etc.). Excellent communication and documentation skills, especially for RCA and runbook creation. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. How We Work – The Core Values That We Live By Fueled By Customers – Everything we do is to help our customers increase uptime. Transparent communication and customer empathy drive our decisions. Win Together – Collaboration across teams is our core strength. We believe every person is vital to our success. Make It Happen – We take initiative, follow through, and adapt as needed. We take ownership and tackle tough challenges. Innovate to Elevate – We embrace change, experiment boldly, and continuously improve. We lead by setting a high bar for ourselves and our industry.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Summary We are seeking a Lead Quality Engineer with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in Selenium and a background in Asset and Wealth Management. This hybrid role requires a proactive approach to ensure the highest quality standards in our software products. The position involves day shifts and does not require travel. Responsibilities Plan execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables Prepares reports by collecting analysing and summarizing data and making recommendations Assist operations and local quality function in tracking documenting and reporting quality levels as well as CSR environmental and health and safety goals KPIs Brainstorms ideas to create solutions for identified problems Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements Monitor risk management procedures and maintain and analyse problem logs to identify and report recurring issues in product development Provide training and support to quality assurance team on systems policies procedures and core processes Ensures products adhere to company and industry quality standards Bachelors degree in Computer Science or similar field or equivalent work experience. Good knowledge of functional testing techniques 5+ years of professional experience in ensuring quality of web mobile applications utilizing modern development tools frameworks and best practices. Excellent proficiency in automation testing with solid knowledge of tools like Playwright Cypress etc. Ability to perform automated API security testing. Sound knowledge of database and query languages Strong problem solving and analytical skills. Good knowledge of JIRA including test case management execution defect logging monitoring etc. Basic knowledge of cloud infrastructures like AWS Azure Docker etc. Understanding and familiarity of Agile Scrum methodology Knowledge in various CICD tools and methodologies like Jenkins

Note: Please apply only if you have 6 years or more of relevant experience (excluding internship) Comfortable working 5-days a week from Gurugram, Haryana Are an immediate joiner or currently serving your notice period About Eucloid At Eucloid, innovation meets impact. As a leader in AI and Data Science, we create solutions that redefine industries—from Hi-tech and D2C to Healthcare and SaaS. With partnerships with giants like Databricks, Google Cloud, and Adobe, we’re pushing boundaries and building next-gen technology. Join our talented team of engineers, scientists, and visionaries from top institutes like IITs, IIMs, and NITs. At Eucloid, growth is a promise, and your work will drive transformative results for Fortune 100 clients. What You’ll Do Design and implement robust frameworks for evaluating large language models (LLMs) across dimensions like accuracy, safety, hallucination, and reasoning. Build modular pipelines for automated, semi-automated, and human-in-the-loop evaluations. Integrate GenAI testing tools such as Giskard, RAGAS, DeepEval, TruLens, Opik/Comet, and LangSmith. Define and implement custom evaluation metrics tailored to use cases like RAG, agents, and safety guardrails. Curate or generate high-quality evaluation datasets across domains (e.g., legal, medical, QA, coding). Collaborate with developers to instrument tracing and logging for real-world model behavior capture. Build dashboards and reporting mechanisms to visualize performance, regressions, and model comparisons. Conduct prompt-based testing, chain-of-thought evaluations, adversarial testing, and A/B comparisons. Contribute to red-teaming and stress-testing efforts to uncover vulnerabilities and ethical risks. What Makes You a Fit Academic Background: Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Technical Expertise: Minimum 6 years of hands-on experience in building, testing, or evaluating AI/ML systems , with a strong focus on LLMs or Generative AI applications. Proficiency in Python , along with experience using ML/NLP libraries such as Hugging Face, LangChain, OpenAI SDK, or Cohere. Experience in building evaluation pipelines or benchmarks for LLM performance across metrics like accuracy, robustness, safety, and hallucination. Deep understanding of prompt engineering , retrieval-augmented generation (RAG) , and agentic evaluation techniques. Hands-on familiarity with evaluation tools such as Giskard, RAGAS, DeepEval, TruLens, LangSmith, Opik/Comet, or similar. Working knowledge of vector databases like FAISS, Pinecone, or Weaviate, and embedding-based evaluation methods. Experience with CI/CD pipelines , unit/integration testing for LLM apps, and model versioning for reproducibility. Ability to define custom evaluation metrics tailored to specific use cases (e.g., RAG performance, guardrail compliance, hallucination detection). Strong grasp of model instrumentation techniques for tracing/logging model behavior in real-world flows. Extra Skills: Experience in developing LLM-based applications such as chatbots, copilots, or RAG systems. Exposure to designing or evaluating AI safety systems (e.g., jailbreaking prevention, content filters). Open-source contributions to GenAI tooling or evaluation libraries. Strong communication and documentation skills. Comfort working in fast-paced, research-heavy environments. Why You’ll Love It Here Innovate with the Best Tech: Work on groundbreaking projects using AI, GenAI, LLMs, and massive-scale data platforms. Tackle challenges that push the boundaries of innovation. Impact Industry Giants: Deliver business-critical solutions for Fortune 100 clients across Hi-tech, D2C, Healthcare, SaaS, and Retail. Partner with platforms like Databricks, Google Cloud, and Adobe to create high-impact products. Collaborate with a World-Class Team: Join exceptional professionals from IITs, IIMs, NITs, and global leaders like Walmart, Amazon, Accenture, and ZS. Learn, grow, and lead in a team that values expertise and collaboration. Accelerate Your Growth: Access our Centres of Excellence to upskill and work on industry-leading innovations. Your professional development is a top priority. Work in a Culture of Excellence: Be part of a dynamic workplace that fosters creativity, teamwork, and a passion for building transformative solutions. Your contributions will be recognized and celebrated. About Our Leadership Anuj Gupta – Former Amazon leader with over 22 years of experience in building and managing large engineering teams. (B.Tech, IIT Delhi; MBA, ISB Hyderabad). Raghvendra Kushwah – Business consulting expert with 21+ years at Accenture and Cognizant (B.Tech, IIT Delhi; MBA, IIM Lucknow). Key Benefits Competitive salary and performance-based bonus. Comprehensive benefits package, including health insurance and flexible work hours. Opportunities for professional development and careers growth. Location: Gurugram Submit your resume to saurabh.bhaumik@eucloid.com with the subject line “ Application: Role Name. ” Eucloid is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role, you will: Be a part of the multiskill POD which is responsible for feature as well as technical delivery. Responsible for development of API/ database /microservice/ dataflow job as the case may be with focus on high quality code. Participate in the refinement session, understand the change / story, perform AS IS analysis and come up with technical implementation. Perform code review, raise change request, present in CAB for approval and go ahead for release. Collaborate with test team to get the code thoroughly tested Requirements To be successful in this role, you should meet the following requirements: 3-4 years of overall development experience using Java, springboot as key technologies. Working knowledge of APIs and knowledge of microservices architecture. Strong hands on experience in core java, java8/11/17,spring boot Should be aware of configuration of spring boot, exception handling, spring profile, spring batch Should be aware of different logging mechanism Strong hands on experience in REST API, Junit, mockito etc Should be familiar with different code quality tools Should have working knowledge of different microservice design pattern Concept of API gateways should be clear Good to have knowledge of google cloud platform and associated services You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Corporate and Institutional Banking or CIB Business line consists of multiple métier’s like Global Markets, Global Banking and Transversal each dealing with a specific set of Banking Business function. Application Production Support or APS is an important vertical of CIB that deals with keeping the CIB businesses up and running in production and various transformational activities across domains Job Title Application Support engineer Date 25-Mar-2025 Department CIB – IT Production Location: ISPL - Chennai Business Line / Function Client Engagement and Protection APS Reports To (Direct) ISPL CIB APS CEP Head Grade (if applicable) (Functional) Number Of Direct Reports N/A Directorship / Registration NA Position Purpose This position mainly focuses on the functional and technical support of application. Responsibilities Direct Responsibilities Main Responsibilities Are Perform well industrialized application support tasks and industrialize further tasks : Managing Support Mailbox User access management Process requests/user queries in support mailbox Technical investigation and resolution of support issues Document and execute the regular system checks at various points in the day. Build up the documentation for further enhancement of the process. Incident management Follow all local policies for coming in shifts, weekend checks and releases. Take Ownership in Crisis, extra commitment in the gaps when many resources are on vacation/leave. Attend standups (whiteboard) and ensure smooth handover between the shifts. Ensure process improvement at Service Management level– Thorough understand and follow the process for ITSM, Incident and Problem Management Commitment to teamwork of highest standards. Participate in BCP working; Ensure strong governance and control Ensure established functions raise the bar a notch above via Continuous improvement and level up. Participate in Team shifts, Weekend releases and Holiday coverage. Ensure all reported incidents are correctly logged, investigated, understood, explained and followed up to avoid reoccurrence. Contributing Responsibilities Technical & Behavioral Competencies Pro-actively monitor, manage and improve availability and performance of the production environments from presentation and application layers to middleware and databases. Monitor all application components and in-out data with the help of provided tools and act proactively to prevent data issues, performance issues or application crash. Monitor batches with the help of provided tools and act proactively on failed batches while being ensuring that the preventive actions were implemented to avoid the future failures. Perform capacity management of in-scope applications by proactively monitoring the application behavior. Alerts Application Production and Development teams of any potential risks in the future Provide feedback and propose solutions to management on performance and capacity. Customize production tools (monitoring, batch scheduling, backups, deployment tolls, automation) Create and maintain documentation about issue resolutions and process guidelines for easy resolution of future issues. Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Ensure logging all issues or intercepted by monitoring tool in the Bank’s ticket management system Service Now. Monitor recurrent incidents and perform problem management to ensure permanent fix with the help of IT partners. Coordinate with Infrastructure teams on events of patching & upgradation of servers to ensure the applications are stable & running after the infra work. Active participation in Disaster Recovery exercise to validate the resilience of production ecosystem for business. Ensuring the timely delivery of Production Releases & change in staging and production ecosystem as per the agreed schedule. Ensuring all application logs are fit for purpose and fit for use. Explore opportunities of innovation and automation while in line with all policies Adopt CIB Standard tools, industrialize monitoring, industrialize Release management whilst seeking reduction of dependency on manual interventions by support staff, e.g. leveraging enterprise batch scheduling and enterprise monitoring tools Collaborate efficiently with Level 3 Infra and Developments teams to respond to incidents to restore normal services to the business at earliest. Technical Skills Techno functional experience Practical experience with Production Monitoring and Alerting tools. Good experience on Windows and Linux/Unix systems. Good to have IIS, Apache, Tomcat, JENKINS, Knowledge of Databases preferably Oracle or SQL Server. Scripting (Any primary - PowerShell , Unix Shell, SQL, UNIX, Phyton ....). Knowledge of File Transfer protocol and tools like - CFT, UTS, FTP, SFTP. Exposure to JAVA and .Net applications. Specific Qualifications (if Required) Graduate in any discipline or Bachelor in Information Technology 2-5 years of IT experience Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Creativity & Innovation / Problem solving Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to manage a project Ability to set up relevant performance indicators Ability to anticipate business / strategic evolution Ability to develop and adapt a process Analytical Ability Education Level Bachelor Degree or equivalent Experience Level At least 2 years

We are seeking a skilled Cloud Infrastructure Architect with a strong focus on cloud operations and security In this role, you will design, implement, and optimize cloud infrastructure solutions while ensuring operational excellence and robust security practices The ideal candidate will have deep expertise in cloud operations, security best practices, and cloud-native architectures (e-g , OCI, AWS, Azure, Google Cloud) You will lead the development of secure, scalable, and efficient cloud infrastructure, enabling business continuity, data protection, and optimized cloud performance, Job description displayed in the job posting Key Responsibilities :Develop and implement domain-specific services strategies and technology roadmaps that align with organizational goals and drive services growth Being recognized as a subject matter expert for your domai nPlan, design and help customers migrate their on premises workloads to the Oracle Cloud Infrastructure (OCI) Experience architecting, building, and maintaining applications on cloud platforms preferably in Oracle clou dLead and manage domain-related projects from inception to completion, ensuring timely delivery, adherence to quality standards, and alignment with architectural principles and service offerings Conduct workshops to facilitate knowledge sharing, gather requirements, and drive collaboration among cross-functional teams and stakeholders Collaborate with IT and business stakeholders to identify needs, opportunities, and market trends that enhance business development efforts to grow the services business Design and maintain scalable architecture solutions that support both current and future business objectives across our services portfolio Mentor and guide team members, fostering a culture of growth and development while ensuring knowledge transfer in architectural practices Stay abreast of industry trends, emerging technologies, and architectural best practices to drive innovation and competitive advantage within the domain Specific Skills :Cloud Infrastructure Design & Optimization :Architect secure, scalable, and highly available cloud infrastructures across public cloud platforms (e-g , OCI, AWS, Azure, Google Cloud), focusing on ensuring operational efficiency, performance, and security at every level Cloud Security Architecture :Design and implement cloud security frameworks, ensuring compliance with industry standards and best practices This includes identity and access management (IAM), encryption, key management, and network security configurations for cloud resources Cloud Operations Management :Oversee the day-to-day operations of cloud environments, ensuring smooth deployment, monitoring, and optimization of cloud services Implement and maintain cloud monitoring, alerting, and incident response protocols to detect and address issues proactively Infrastructure as Code (IaC) & Automation :Lead the automation of cloud infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation, or Ansible Promote repeatable, scalable, and secure cloud deployments Cloud Security & Compliance :Develop and enforce security policies and guidelines across cloud infrastructure Ensure cloud environments are compliant with relevant regulatory frameworks (e-g , GDPR, HIPAA, SOC 2) and conduct regular audits to ensure data protection and privacy Access Control & Identity Management :Implement and manage cloud-based identity and access management systems (e-g , AWS IAM, Azure Active Directory) to control user access to cloud resources, following least-privilege principles and zero-trust security models Cloud Cost Optimization & Efficiency :Drive cost-effective cloud operations by recommending resource allocation strategies, implementing autoscaling, and monitoring cloud usage Propose cloud-native solutions that balance performance with cost-efficiency Incident Response & Disaster Recovery :Design and implement disaster recovery strategies and ensure business continuity across cloud environments Lead incident response efforts and post-mortem analyses, ensuring security incidents are quickly mitigated Collaboration & Stakeholder Engagement :Work closely with DevOps, security teams, and business stakeholders to ensure the cloud infrastructure aligns with business needs and security standards Advise on best practices and strategies for cloud operations and security Cloud Monitoring & Logging :Architect and implement monitoring, logging, and alerting systems (e-g , AWS CloudWatch, Azure Monitor, Stackdriver) to ensure the health and security of cloud systems, enabling rapid response to operational issues and security threats Security Audits & Penetration Testing :Lead regular security audits, vulnerability assessments, and penetration testing efforts to identify and mitigate risks in the cloud infrastructure Collaborate with security teams to implement corrective measures Qualification s:Bachelors degree in Information Technology, Computer Science or a related fiel Minimum 10 years of enterprise and solution architecture experience (Implementation /Consulting/Operation) required Certification in cloud technologies will be an advantag Proven experience in architecting cloud infrastructure with a focus on security, cost optimization, and performance (e Strong experience in cloud security best practices, including identity and access management, encryption, and complianc Expertise in automating cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansibl Hands-on experience with cloud operations, including monitoring, alerting, incident response, and optimizatio Proven experience in a leadership role within the technology domain with a focus on business development, architecture, services and consumption growt Excellent communication and interpersonal skills, with a track record of successful stakeholder engagemen Ability to analyze complex problems, develop effective solutions, and architect scalable system Technical ski llsDeep knowledge of cloud platform security features, such as AWS IAM, Azure Active Directory, security groups, and encryption servic Proficiency in implementing cloud security frameworks and managing compliance requirements (e Expertise with cloud monitoring and logging tools (e Strong experience with cloud cost management and optimization strategi Familiarity with containerization and orchestration tools (e Knowledge of cloud security services (e Desira bleAbility to multi-task and work with virtual teams across different engagemen Tenacious with a passion for learning new and unfamiliar concep Flexible to travel when requir Relevant local language skil

Job Description SN Required Information Details Role** AWS Technical Required Technical Skill Set** AWS and Devops Desired Experience Range** 4-6 Location of Requirement Pune, Hyderabad,chennai, Bangalore, Nagpur Grade C3A Desired Competencies (Technical/Behavioral Competency) Must-Have**/Responsibilities Solid knowledge & Experience in 5 years of design and implementation experience in AWS cloud computing Good Experience in Amazon Kubernetes Services Good Experience in AWS Network Firewalls and WAF and AWS Security hub and AWS Shield Good Experience in AWS Cognito services Experience in infrastructure automation through DevSecOps in Cloud environments and familiarity with CI/CD tools such as AWS Code Commit, AWS CI/CD pipelines and Gitlab, Jfrog, Jenkins etc.. Architecting, building, and maintaining cost-efficient, scalable AWS cloud environments for the customer Takenaka. Define Account Structure, Network Structure, Connectivity design, Logging-Monitoring solution design etc. at enterprise level. Good understanding of AWS Identity and Access Management (IAM) and AWS Single Sign-On Understanding of EC2, ECS,EKS, AWS Fargate, EFS, Lambda Functions etc. Knowledge of SNS Topics, SQS, SES, CloudWatch, CloudWatch Events and event bridge. Understanding of AWS networking concepts (for example, Amazon VPC, AWS Direct Connect, AWS VPN, transitive routing, AWS container services) AWS networking concepts (for example, Amazon VPC, AWS Direct Connect, AWS VPN, transitive routing, AWS container services) Hybrid DNS concepts (for example, Amazon Route 53 Resolver, on-premises DNS integration) AWS backup and restoration for EC2, EBS, RDS etc. and Configuring disaster recovery solutions. AWS cost and usage monitoring tools (for example, Cost Explorer, Trusted Advisor, AWS Pricing Calculator) AWS networking services and DNS (for example, Direct Connect, AWS Site-to-Site VPN, Route 53) Strong understanding of Operating systems (RH Linux and Windows) and troubleshooting methodologies. Responsible for Patching Linux/Windows servers on AWS. Architecting and Provisioning Windows and Linux environments in AWS. Good understanding of Active Directory and its concepts. Basic understanding of MS SQL and MYSQL administration. Design Scalable Foundation across multiple AWS Accounts for Deploying Datalake, IOT, Analytics based solutions. Design & Review Network, Security Architectures defined by different application Teams. Define & periodically enhance the AWS Security Guideline for the Customer. Identify Potential Areas of improvement & design the solutions according to the Customer. Prepare Discussion material for Meetings with Customer in an easily explainable way. Participate in Design review meetings with Enterprise Architects & AWS WAR review as and when required. Work with the Team to resolve any Technical Challenges related to AWS Infrastructure Implementation. Perform internal quality review checks to ensure AWS best practices and security guidelines have been met. Prepare & Review SOP documents for task handover to OPS team post deployment. Prepare various guidelines (platform usage, naming convention, security etc.) and prepare reusable materials for the team. Communicating with internal teams, internal/external stakeholders and help building applications to meet project needs. Participate in various Technical KT session for the Team as and when needed Qualifications Bachelor’s degree in computer science, a related technical field, or equivalent practical experience. Strong track record of implementing AWS services in a variety of distributed computing environments, solutioning complex AWS architecture Certifications Preferred Certifications: • AWS Certifications (one or more preferred): • AWS Certified Solutions Architect - Associate Level or Professional • AWS Certified Devops Engineer