243 Last Mile Jobs

Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.

Responsibilities: * Deliver packages on time using bike * Maintain clean vehicle appearance * Follow safe driving practices at all times * Provide excellent customer service * Collect orders from warehouse *Required bike or license Provident fund Health insurance

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Candidate to be open to work in 6 days work week and shifts

Description You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs You will ensure Amazon policies including attendance tracking are implemented and administered fairly and consistently This includes motivating, coaching, reporting, and providing feedback of associatesperformance including productivity, quality, and safety as a means for achieving or exceeding Amazon expectations The Team lead will address discipline and/or performance issues for LM Associates including up to termination In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts, At Amazon, we're working to be the most customer-centric company on earth To get there, we need exceptionally talented, bright, and driven people Amazon is seeking Team leads for our GSF FC operations team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers, We're seeking a Team lead for our FC operations In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you, Driving performance management of your team members Preparing and implementing training and development plans for associates, Continuously improve the delivery process and attain a sustained level of delivery performance improvement, Conducting 4M and 5S audits for the delivery station on a daily basis, Stand-in for Area Manager, Ability to manage day and night shifts, Basic Qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Preferred Qualifications Experience in customer-facing environment, warehousing, logistics or manufacturing Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ASSPL Delhi C76 Job ID: A3032444 Show

Regional Manager (Supply Chain): we are looking for a Regional Manager to oversee and grow the food and grocery supply chain operations in 12 northern states . This person will lead Area/Hub Managers , manage warehouses and delivery operations , and ensure smooth daily functioning . Key Responsibilities: Build and manage a team for warehouse and delivery operations. Oversee all supply chain activities – from warehouse to delivery and returns. Coordinate with sales and sourcing teams to meet business needs. Maintain 100% stock accuracy across all locations. Improve efficiency and reduce costs while ensuring excellent service. Own the Profit & Loss (PnL) for the region. Ideal Candidate: 4–5 years of experience in supply chain (preferably in e-commerce or grocery). Strong leadership, communication, and problem-solving skills. Comfortable in a fast-moving and changing work environment. Graduate/Postgraduate in Engineering, Logistics, or Supply Chain. In short, this is a leadership role to drive regional supply chain success , build high-performing teams, and deliver an exceptional customer experience.

Job Responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies . Preferred candidate profile Prior experience in process design and operations implementation. 0.6 - 5 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent. Perks and benefits Salary + Allowance + PF and medical insurance Freshers also can apply Kindly reach out to amesh.krp@cielhr.com or 9809328109

Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen, we understand that your experience and expertise are relevant the current open with our clients. About Technogen : TechnoGen Brief Overview:- TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects. TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget. LinkedIn: https://www.linkedin.com/company/technogeninc/about/ Job Title :Onsite Support Services Tech Required Experience : 10+ years Location : Hyderabad. Job Summary :- Position Summary: We are seeking a proactive and detail-oriented eCommerce Operations Lead to oversee and manage day-to-day operational activities within our digital technology ecosystem. This individual will play a critical role in ensuring smooth production deployments, managing access controls, and driving the resolution of production issues for our eCommerce platforms. The ideal candidate has a strong technical background, excellent problem-solving skills, and experience supporting digital commerce environments. Key Responsibilities: Oversee and execute production deployments across various systems in the eCommerce tech stack, ensuring accuracy, compliance, and minimal downtime. Own and manage access control processes, including user provisioning, de-provisioning, and permissions reviews across tools and platforms. Monitor production environments for issues and anomalies, proactively identifying and escalating potential incidents. Lead incident response efforts, working with cross-functional teams to triage, mitigate, and resolve production issues efficiently. Conduct and document Root Cause Analysis (RCA) for production issues, drive continuous improvement, and track remediation actions. Maintain and enforce operational best practices, standards, and runbooks for digital product releases and issue management. Collaborate with development, QA, DevOps, and product teams to ensure readiness and stability of eCommerce releases. Ensure compliance with security and governance standards across operational processes. Communicate incident status and resolutions to stakeholders clearly and in a timely manner. Qualifications: Bachelors degree in computer science, Information Systems, or related field (or equivalent experience). 4+ years of experience in digital operations, technical support, or DevOps, with a focus on eCommerce or consumer-facing web platforms. Hands-on experience with production deployment processes, release coordination, and change management. Working knowledge of access control tools and identity management (e.g., Okta, Azure AD, or equivalent). Strong skills in troubleshooting, log analysis, and issue resolution across distributed systems. Familiarity with modern monitoring and alerting tools (e.g., Datadog, New Relic, Sentry, or similar). Proven experience conducting RCAs and implementing process improvements based on findings. Excellent communication, coordination, and stakeholder management skills. Preferred Qualifications: Experience with Shopify, Netlify, Vercel, or other eCommerce platforms. Knowledge of deployment tools such as GitHub Actions, GitLab CI/CD, or Jenkins. Experience working in Agile/Scrum or SAFe environments. Familiarity with ITIL or service management frameworks is a plus. Best Regards, Syam.M | Sr.IT Recruiter syambabu.m@technogenindia.com www.technogenindia.com | Follow us on LinkedIn

Key Roles: Customer Satisfaction & Complaint Management Proactively improve satisfaction levels of previously dissatisfied customers. Efficiently and professionally manage customer complaints ensuring timely resolution. Monitor and ensure closure of complaints within defined SLAs. Performance & Compliance Ensure 100% on-time pickups and deliveries by optimizing route planning and execution. Prepare and review delivery TAT reports to track delays from pickup to delivery completion. Enhance delivery norms especially for high-value shipments to improve stack integrity and minimize damages. Regularly assess operations to reduce delivery rejections or returns due to process or packaging deficiencies. Operational Optimization Benchmark resource deployment and cost efficiency against industry standards. Maximize asset utilization through effective LCV and manpower planning. Maintain zero process deviations across all logistics nodes. People and Role Alignment Clarify and define responsibilities for each team member to ensure role clarity. Promote a results-driven culture by aligning daily operations with organizational goals. Conduct weekly team meetings to monitor KPIs, resolve challenges, and track employee performance. Strategic Alignment & Reporting Ensure operations are aligned with the companys strategic goals and SLAs. Improve regulatory compliance and risk management practices. Deliver accurate and timely MIS reports, highlighting deviations, corrective actions, and trends. Core Responsibilities: Daily Pickup & Delivery Execution Plan and execute daily vehicle movement and route scheduling to ensure on-time pickups and deliveries per SLA. Operations Monitoring (Inbound & Outbound) Track and report daily operational performance; coordinate closely with DC and field teams for smooth processing. MIS & Reporting Collect and validate daily operational reports and escalate anomalies to management. Inventory Oversight Maintain zero pending loads; all inward shipments must be dispatched as per cutoff timelines. Ensure strict adherence to shipment routing SOPs. Team Coordination & Goal Setting Clearly define responsibilities for team members and align efforts to business objectives. Foster accountability and keep the team focused on operational results, not just activities. SLA & Compliance Improvement Drive improvements in service delivery benchmarks and internal compliance metrics through consistent monitoring and support.

Job Title: Senior Manager / Manager RCT (Regional Control Tower) Location: Mumbai Distribution Center (DC), India Department: Supply Chain / Logistics Control Tower Job Summary: We are looking for an experienced and highly analytical Senior Manager / Manager – Regional Control Tower (RCT) to lead real-time logistics and warehouse operations across the West region from our Mumbai DC. The role will be responsible for enabling operational visibility, proactively managing exceptions, improving service levels, and driving cost and efficiency improvements through data-driven insights and cross-functional coordination. This position is ideal for someone with 8+ years of experience in logistics control tower, transportation management, and warehouse operations, preferably in high-volume environments such as e-commerce, FMCG, or 3PL. Key Responsibilities: 1. Regional Operations Visibility & Coordination: Act as the single point of control for logistics performance across the West zone. Monitor inbound, outbound, last-mile, and reverse logistics from multiple DCs, hubs, and transit points. Ensure OTIF (On-Time In-Full) performance, SLA adherence, and rapid issue resolution. 2. Exception Management & Escalation Handling: Identify, prioritize, and resolve operational deviations in real-time. Coordinate with DC teams, transport partners, customer service, and central planning for immediate escalations. Lead root cause analysis and implement preventive actions for recurring issues. 3. Performance Reporting & Analytics: Track and report daily KPIs such as order cycle times, transit delays, fill rates, and TAT (Turnaround Time). Drive decisions through dashboards, trend analysis, and scenario modeling. Recommend improvements in network routing, dispatch scheduling, and manpower planning based on data insights. 4. System Optimization & Automation: Drive usage of Control Tower platforms (TMS/WMS/OMS) and ensure accurate data flow across systems. Collaborate with tech and product teams to improve control tower tools, exception alerts, and analytics dashboards. 5. Process Standardization & Continuous Improvement: Define and institutionalize SOPs across sites within the region. Champion continuous improvement initiatives (Lean, Six Sigma) in logistics operations. Conduct weekly and monthly governance reviews with internal teams and logistics partners. Qualifications & Experience: Graduate in Engineering, Supply Chain, or Logistics; MBA preferred. 8+ years of experience in logistics operations, control tower, or regional supply chain management. Strong knowledge of TMS/WMS platforms, transportation networks, and warehouse workflows. Hands-on experience in data analysis, dashboarding (Power BI/Tableau), and process optimization. Key Skills & Competencies: Excellent stakeholder management across internal and external teams. Strong leadership, problem-solving, and communication skills. Analytical mindset with attention to detail and a sense of urgency. Ability to work in a high-paced, 24x7 operational environment. Preferred Background: Prior experience in e-commerce, FMCG, retail logistics, or 3PL control tower setup. Familiarity with route planning, real-time tracking, and geo-analytics tools. Exposure to regional or national logistics network management.

Job Title: Manager Warehouse Operations Location: Surat Distribution Center (DC), India Department: Supply Chain / Warehouse Operations Job Summary: We are seeking a results-driven and hands-on Manager – Warehouse Operations to lead and oversee the end-to-end functioning of our Surat Distribution Center. The ideal candidate should have 5+ years of experience in managing large-scale warehouse operations, including inventory control, inbound/outbound logistics, manpower planning, and process optimization. The role is critical to ensuring efficient storage, timely dispatches, inventory accuracy, safety compliance, and overall warehouse productivity. Key Responsibilities: 1. Warehouse Operations Management: Oversee day-to-day warehouse activities including receiving, put-away, picking, packing, dispatch, and returns. Ensure timely processing of inbound and outbound shipments as per SLA and order priorities. Maintain optimal warehouse layout and space utilization based on SKU profiles and volumes. 2. Inventory Control & Accuracy: Ensure real-time inventory accuracy through regular cycle counts and reconciliations. Implement inventory management practices to minimize shrinkage, damage, and misplacement. Coordinate with supply chain and merchandising teams to manage stock levels. 3. Team Leadership & Resource Planning: Manage a team of warehouse supervisors, associates, and third-party staff. Plan and monitor manpower requirements in line with seasonal and daily volume fluctuations. Drive performance, training, and motivation of ground staff to meet operational KPIs. 4. Process Improvement & Compliance: Identify inefficiencies and implement best practices in warehousing, material handling, and packaging. Ensure compliance with safety, quality, and operational standards (SOPs, 5S, ISO, etc.). Monitor and report on key metrics such as dock-to-stock time, OTIF (On-Time In-Full), and order cycle time. 5. System & Technology Management: Use Warehouse Management Systems (WMS) and handheld devices for real-time tracking and productivity. Ensure proper usage of automation, scanning, and digital tools for improved efficiency. Qualifications & Experience: Graduate in Logistics, Supply Chain Management, Engineering, or related field; MBA is a plus. 5–14 years of experience in warehouse/DC operations, preferably in retail, e-commerce, or 3PL environment. Experience in handling large SKU assortments and high-volume warehousing. Proficient in WMS, Excel, and data reporting tools.

Job Title: Manager- Network Sort Center Job Location- Surat- DC About the company:- Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories - including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Senior Manager - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities:- Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 5 to 12 Years of Experience Experience in Sort centre and automation process

Job Title: Manager Network Design & Planning (Logistics) Location: Bangalore, India Department: Supply Chain / Logistics Job Summary: We are seeking a strategic and analytical professional to lead our logistics network design and planning initiatives. The role involves optimizing the logistics network (warehouses, fulfillment centers, transport routes, etc.) to improve service levels, reduce costs, and enable scalable growth across India. Key Responsibilities: Network Strategy & Design: Design and continuously optimize the supply chain and logistics network (nodes, routes, service areas) to support current and future business needs. Evaluate options for new fulfillment centers, cross-docks, or last-mile hubs. Use modeling tools to simulate logistics scenarios and recommend the most efficient network designs. Data Analysis & Planning: Analyze transportation and warehouse cost structures, service level data, and demand patterns. Develop and maintain forecasting models for capacity and network performance. Identify and mitigate logistics bottlenecks and inefficiencies. Project Management: Lead cross-functional projects related to network expansion, cost optimization, and capacity planning. Coordinate with warehousing, transportation, procurement, finance, and technology teams for seamless execution. Technology & Tools: Work with planning tools like Llamasoft (Coupa), AnyLogistix, or custom optimization models. Collaborate with product and tech teams to implement data-driven decision-making tools. Stakeholder Engagement: Present recommendations to senior leadership with clear cost-benefit analysis. Liaise with external partners (3PLs, consultants, transporters) to align network goals. Qualifications: Bachelors degree in Engineering, Logistics, Supply Chain, or related field. MBA or M.S. in Supply Chain/Operations preferred. 6–10 years of experience in logistics network design, supply chain planning, or operations strategy. Strong knowledge of supply chain operations – warehousing, transportation, and inventory flow. Experience with advanced analytics, simulation, and optimization tools. Proficiency in SQL, Excel, and at least one data visualization tool (Power BI, Tableau). Excellent analytical, communication, and stakeholder management skills. About the organization- Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories - including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day.

About the Organization - Shadowfax is India's leading crowd sourced technology based multi category last-mile express logistics platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the first ever B2B platform which provides an array of products and services to serve multiple categories -including food delivery, multi-city fulfilment, express shipping, same day delivery services, reverse logistics ,online retail (physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of delivery partners across the day. Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. Working at Shadowfax: Shadowfax believes in an open, intellectually honest cultural where everyone is given the autonomy to contribute and do their lifes best work. As a part of the dynamic team at Shadowfax, you will have a chance to learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech startup thats revolutionizing the logistics industry. As a Lead Operations - Sort Centre You Will Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping. Train and manage a warehouse team to solve day-to-day operational issues and reach short and long-term performance goals. Oversee daily operations, while controlling and managing inventory and logistics. Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities: - Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime. Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed. Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention. Oversee and manage logistics utilized to transport products to customers and internal facilities communicating with drivers and air partners to ensure efficient delivery of packages. What to bring: Experience in Warehouse Management/ Operations Experience in E-commerce/Logistics preferable 3+ Years of Experience Experience in Sort centre and automation process

Note: This is a Off-roll contractual position Roles and Responsibilities:- Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Desired Skills:- Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of service. Closing note We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Role & responsibilities Roles and Responsibilities: Accountable for overall Hub Operations as per operational standards. Ensuring Customers delight experience. Promptly and effectively manage customer escalations. Ensuring employee engagement initiatives are implemented. Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required. Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate. SOP Adherence always and compliance with Service Level Agreement. Maintain the cost per shipment (CPS) as per budget. Coordinate with respective departments and adhere to commercial and statutory compliance. Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly. Collection of cash, accounting and reconciliation with ERP and deposit as per operation standard. Accountable for stock audit, reconciliation, and accuracy at any point of time. Has complete knowledge of PIN codes and routes assigned to the Hub. What youll need: Min Graduation required. Candidate must have 1 to 4yrs in relevant industry (Logistics, SCM, E-commerce, Operations, etc.) Locations :- Pallikaranai, Madhavaram, Tambaram Interested candidates can connect on 9886249913 - Jayyanth Hiremath

As an Operations Manager for Logistics at our MNC company located in Chakan, Pune, you will be responsible for overseeing the day-to-day operations of the logistics hub. Your role will involve managing both inbound (first mile) and outbound (last mile) activities to ensure timely dispatch and delivery of shipments while maintaining high service quality. You will lead a team of delivery executives, sorting staff, and transport coordinators, providing supervision to optimize vehicle routing, load planning, and delivery scheduling. Coordinating with transport vendors, courier partners, and clients will be essential for smooth operations. Additionally, you will handle manpower planning, shift scheduling, and training for operations staff, ensuring compliance with safety, security, and regulatory guidelines. Maintaining MIS reports, tracking shipments, and monitoring hub performance metrics will be part of your responsibilities. It will be crucial to promptly address delivery issues, exceptions, and customer escalations while driving continuous improvement in process efficiency and cost control. To be successful in this role, you should hold a graduate degree or above, preferably in Logistics, Supply Chain, or Operations Management, and have at least 4 years of experience in logistics operations, hub management, or transportation handling. Strong leadership, team management, and communication skills are essential, along with a good understanding of first mile & last mile logistics processes. Proficiency in Excel and logistics management systems will also be beneficial. If you have the required experience and skills for this role, please share your CV with us at neha.k@ipsgroup.co.in with the subject line "Operations Manager, Pune". We look forward to potentially welcoming you to our team. Regards, Neha Khandelwal,

Job Title: Senior Manager Inter-City Courier Operations (3P Logistics) Department: Fulfilment Operations Location: Gurgaon Experience Required: 6 -10 years Reporting To: Head of Fulfilment / Logistics Operations About Tata 1mg Tata 1mg is India's leading digital health platform, serving millions across 1000+ cities through its ePharmacy, eDiagnostics, eConsultations, and offline services. With a strong commitment to accessible and affordable healthcare, we are redefining the healthcare delivery landscape in India. Role Overview As Senior Manager Inter-City Courier Operations, you will be responsible for managing third-party logistics (3PL) courier partners to ensure efficient, timely, and cost-effective order delivery across India. This is a critical role in Tata 1mgs fulfilment ecosystem, focusing on operational excellence, partner performance, and pan-India logistics strategy. Key Responsibilities Courier Operations Management Oversee end-to-end inter-city B2C order movement via 3P courier partners. Monitor metrics like FADR, RTO%, TAT, and cost per shipment. Ensure SLA adherence, timely pickups, and zonal service compliance. Partner & Network Management Manage and evaluate courier partner performance (Ecom, Delhivery, XB, Shadowfax, etc.). Conduct QBRs and drive actionable improvements. Expand network reach across underserved locations and pin codes. Performance Analytics & Optimization Analyze delays, breaches, and root causes using data-driven insights. Collaborate with analytics/product teams to optimize delivery costs and allocation logic. Drive special initiatives around RTO reduction, reverse logistics, and express delivery. Cross-Functional Collaboration Act as SPOC for inter-city delivery escalations and partner issues. Align with Category, Tech, CS, and Fulfilment teams on priorities and updates. Process & Risk Management Define SOPs and SLAs; ensure compliance through legal and finance alignment. Plan and implement risk mitigation for disruptions (e.g., festive load, strikes). Requirements 610 years of experience in inter-city logistics, courier, or 3P partner management (preferably in e-commerce or D2C sectors). Proven experience with pan-India service delivery through major courier partners. Strong analytical skills; proficiency in Excel, dashboards, and logistics tools. Excellent stakeholder and partner management abilities. Prior experience in network expansion and scaling operations is a plus. MBA or equivalent degree preferred. Why Join Us? Play a key role in shaping India’s digital healthcare logistics backbone. Work with leading courier networks to drive innovation in long-haul fulfilment. Be part of a mission-led company focused on accessible and trusted healthcare.

What you need to bring to the table Manage end-to-end warehouse operations, including inbound and outbound processes, inventory management, and warehousing operations Drive initiatives focused on improving efficiency, operational excellence, and customer experience Implement processes and mechanisms to ensure on-time delivery of Hyperpure products, while maintaining cost and quality standards Identify and analyse significant issues and bottlenecks in the order delivery process Responsible to train and drive warehouse team to ensure timely and accurate operations Lead collaborative initiatives with product, operations, and support teams to enhance customer experience Lead logistics processes to ensure timely and loss-free delivery of products

Role & responsibilities 1 DE engagement and Reducing DE Pain points 1 Conduct DE RnR and engagement activities to keep fleet motivated 2) Field Visit and Compliance and Ground feedback 3) Solve other DE concerns related to Parking, FC, Insurance, shift zone change, penalty reversal 2 Removing RX pain points 1) Hygiene check on DE behavior, T Shirt and Bag Compliance from Rx point of view 3 City/Zone Performance Management and Realtime Monitoring 1. Reactivation and Attrition risk calling 2. Comms Audit and confirmation 4. New DE-FM handshake / BTL for Hiring 4 Other Adhoc activities Other Adhoc activities that are picked up Once or twice in a Month like CPD Bench Marking, Etc 5 Strike Management Understanding pre strike scenarios and resolve without any disruptions Weekly field visits, meets with DEs and noting down their concerns (related to payout, safety, 6 Hiring Generating Leads Preferred candidate profile Blue collar handling must required

Note: This is a Off-roll contractual position Roles and Responsibilities:- Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Desired Skills:- Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of service. Closing note We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Note: This is a Off-roll contractual position Roles and Responsibilities:- Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Desired Skills:- Prior experience in process design and operations implementation. 2-3 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of service. Closing note We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law

Cityfurnish is looking for a Warehouse Supervisor to oversee warehouse operations, set daily dispatch schedule, track inbound and outbound inventory and collaborate with different departments to maintain operational excellence. Role & responsibilities 1. Manage the inflow and outflow of stock. 2. Instruct, supervise and inspect the work of subordinates. 3. Carry out physical stock checks for stock accuracy 4. Supervise the unloading of vehicles, checking and movement to locations. 5. Make the GRN and quality check report as per the desired format 6. Coordinate with the finance team to prepare data and documents for compliance. 7. Prepare route planning for delivery and pickups 8. Monitor timely order processing, dispatches and collection entries in the system. 9. Ensure MIS reports are prepared and sent to respective in-charges. What are we looking for? 1. Minimum experience of 1 year+ in a warehouse operations role. 2. Ability to effectively prioritize and delegate work. 3. Strong leadership and management skills 4. Strong knowledge of MS- office and proficiency with MS- Excel. What do we offer? 1. A chance to work in one of the fast growing start-ups with great on the job learning 2. A collaborative work environment- One team, shared mission! We welcome feedback and understand the value of working together. 3. Performance based recognition and rewards. 4. Encouragement to be innovative and challenge status quo

Location Openings : Kerala ( KOTTAYAM/Perinthalmanna /AWY/AWY/LM1) Duties/Responsibilities: Responsible for last mile operations. Take care of stock received and stock outward. Looking after NDR/RTO. Responsible to arrange maximum deliveries within TAT. Also, decreasing aging of the shipments. Need to minimize the TAT failure and ensuring process are followed to minimalize loses at Service center. Ensures quality check of all shipments/bags and ensure zero missing shipments with value and count. Preparation of various MIS reports like Inbound, outbound, RTO and aging reports. Required Skills/Abilities: 1. Good Excel knowledge. 2. English and Regional Language fluency is Must. 3. 2+ Years Experience. 4. Geographical Knowledge. Education Qualifications: - Graduate Preferred candidate profile

1. Operations Management Ensure timely and accurate execution of daily logistics operations First Mile, Last Mile, and Line Haul. Monitor the movement of shipments (inbound & outbound), ensure minimal TAT (Turnaround Time), and meet SLA targets. Coordinate with line haul and delivery teams for load handovers and dispatch planning. 2. People Management Supervise a team comprising delivery associates, warehouse staff, and support personnel. Drive productivity, shift management, attendance, and compliance for on-roll and off-roll employees. Conduct regular training and performance evaluations. 3. Process & Compliance Ensure compliance with SOPs and safety protocols. Oversee scanning, sorting, loading/unloading, and inventory management. Implement lean operations and minimize operational losses or damages. 4. Customer & Vendor Coordination Manage and resolve customer escalations related to delivery issues or delays. Coordinate with third-party vendors (e.g., fleet providers, manpower suppliers). Ensure high levels of customer satisfaction through effective resolution mechanisms. 5. Reporting & MIS Prepare and maintain daily/weekly reports on service center performance. Track key KPIs such as Delivery TAT, RTO %, load productivity, exception shipments, etc. Provide data-driven insights to improve hub efficiency.

We are looking for a dynamic Program Manager who will act as the key point of contact for strategic clients, owning delivery performance, operational excellence, and cross-functional coordination. The ideal candidate brings strong client-facing experience, analytical capability, and execution ownership to drive key programs from planning to impact. Key Responsibilities : Client Engagement & Relationship Management Serve as the primary liaison for assigned enterprise/key accounts. Understand client goals, pain points, and SLAs to align delivery excellence. Conduct regular review calls, build strong rapport, and ensure high client satisfaction. Handle escalations, service recovery, and real-time support. Program Management & Delivery Oversight Design, launch, and manage high-impact programs across multiple hubs/zones. Ensure timely execution of operational deliverables and performance KPIs. Collaborate with cross-functional teams Tech, Ops, Supply, Finance – to resolve bottlenecks. Track project milestones, dashboards, and success metrics. Performance & Reporting Analyze data to track SLA adherence, operational efficiency, and client KPIs. Present insights and recommendations during business reviews (QBRs/MBRs). Ensure continuous improvement through structured problem-solving (e.g., RCA, Pareto). Internal Stakeholder Collaboration Align with internal teams on client expectations and operational changes. Drive efficiency in delivery processes and SOP adoption at ground level. Key Skills Required : Strong Client Handling & Stakeholder Management Program/Project Management (preferably in fast-paced B2B setup) Excellent Communication & Problem Solving Data Analysis (Excel, SQL/Google Sheets) Strong Organizational & Time Management Skills Exposure to CRM Tools, Jira/Asana/Trello (preferred) Preferred Background : Prior experience in logistics, supply chain, SaaS account management, or B2B delivery solutions Experience managing enterprise or strategic clients Working knowledge of SLA-driven environments and operational KPIs