Key Accounts Manager

Job Title: B2B Relationship Manager – Provider Onboarding (Vets & Groomers)

Location: Gurgaon (Field + Office )

About Snoutiq

Snoutiq is India’s first mobile-first marketplace connecting pet parents with verified veterinarians and groomers for instant, trusted care. Our mission is to simplify pet care for India’s fast-growing pet parent population — and you’ll be at the center of making this possible.

Role Overview

We’re looking for a dynamic Relationship Manager to lead provider acquisition and onboarding in your region. This is a sales + account management hybrid role, focused on getting vets and groomers onto our platform, training them, and ensuring their success.

You’ll handle end-to-end ownership — from identifying leads to activation.

Key Responsibilities

• Identify and approach veterinarians, grooming salons, freelance pet groomers, and pet clinics.
• Pitch Snoutiq’s value proposition: subscription, commission model, marketing benefits.
• Handle all stages of onboarding
• Explain the app and partnership model
• Collect KYC documents
• Assist with app download and profile creation
• Conduct basic usage training
• Own ongoing relationships — solve issues, collect feedback, and keep providers active.
• Track onboarding metrics and provider performance — report to the ops team weekly.
• Upsell subscription features when ready.

Ideal Traits

• Energetic Communicator: You explain clearly and pitch confidently.
• People-First Mindset: You build trust, not pressure.
• Target Driven: You love hitting numbers and scaling pipelines.
• Ownership DNA: You treat your providers like your personal clients.
• Startup Hustler: You think creatively and act resourcefully.
• Resilient Closer: You handle rejections without losing momentum.

Skills & Experience

• 1–3 years in B2B sales, business development, or account management (preferably in healthtech, edtech, SaaS, or B2B startups).
• Experience onboarding vendors, service providers, or clinics is a plus.
• Excellent verbal and written communication (Hindi + English required).
• Comfortable using CRM tools, WhatsApp Business, Google Sheets.

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift

Work Location: In person