Key Accounts Manager

• Account Management: Own a portfolio of high-value clients; build deep relationships to understand their business needs and goals.
• Client Retention & Growth: Ensure timely renewals, up-sell/cross-sell products, and identify new opportunities within existing accounts.
• Solution Selling: Understand client challenges in the import-export ecosystem and recommend customized data and intelligence tools.
• Client Onboarding & Training: Ensure seamless onboarding of new accounts; provide training and support to maximize product adoption.
• Performance Reporting: Regularly update clients with reports, insights, and product usage analytics to demonstrate ROI and value.
• Feedback Loop: Act as the voice of the customer; coordinate with product and tech teams to improve offerings based on client feedback.
• Market Intelligence: Stay updated on EXIM trends, market movements, and competitor strategies to provide added value to clients.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Work Location: In person