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7.0 - 10.0 years

11 - 12 Lacs

Bengaluru

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Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication

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7.0 - 11.0 years

3 - 4 Lacs

Haldia

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IT EXPERIENCE HARDWARE, NETWORK , TECHNICAL SUPPORT, TROUBLESHOOTING, IT POLICY AND COMPLIANCE, MANAGING IT TEAMS, MONITORING IT PROJECTS. Required Candidate profile DIP + B.Tech 8 to 11 years experience Should have good communication skills send cvs baisakhi.das@lalbabagroup.com

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4.0 - 8.0 years

10 - 15 Lacs

Bengaluru

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Date 19 Jun 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Sub-System Manager in Bangalore were looking for Your future role Take on a new challenge and apply your project management and cross-functional coordination expertise in a new cutting-edge field. Youll work alongside collaborative and forward-thinking teammates. You'll play a pivotal role in ensuring the successful delivery of sub-systems within our projects, meeting Quality, Cost, Delivery, and Performance (QCDP) objectives. Day-to-day, youll work closely with teams across the business (engineering, procurement, supply chain, and industrial teams), coordinate cross-functional activities, and manage sub-system-level stakeholders and deliverables. Youll specifically take care of leading sub-system activities from requirements capture to project completion, but also ensuring compliance with applicable standards and processes. Well look to you for: Applying project strategy to allocated sub-system scopes of work Monitoring and managing sub-system activities, resources, costs, risks, and opportunities Coordinating cross-functional execution of sub-system deliverables Ensuring alignment and synchronization between sub-systems and project-level teams Leading sub-system teams to achieve QCDP objectives Managing sub-system-level decisions, trade-offs, and reporting with transparency All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in engineering, project management, or a related field Experience or understanding of project management in a technical environment Knowledge of QCD principles and performance tracking Familiarity with cross-functional coordination and stakeholder management A project management certification (e.g., PMP, PRINCE2) Strong organizational and communication skills Ability to manage risks and opportunities effectively Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership roles in project management or technical domains Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

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2.0 - 4.0 years

2 - 4 Lacs

Bengaluru, Karnataka, India

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What will you do: Local support oftheBangaloreofficeon site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS,Windows, AVand all common office software and applications such as Microsoft,Adobeand cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room,telephone, officeNetworkandPrinter setups etc. Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users. Communicate and document troubleshooting techniques and best practices. Perform endpoint management deployment and anti-virus security. Work with IT Management to constantlymonitorand improve delivery of IT systems and support. Proactively understand,analyseand research new technical problems when needed. Supporting high level eventsandproactivelymonitoringof meeting rooms Supportnew hire onboardingby preparing and provisioning devices, creating user accounts, and guiding users through the IT setup process. Assistwithemployee offboarding, ensuring secure return of assets and revocation of system access in coordination with HR and Security. Collaborate withcross-regional IT teamsto troubleshoot and resolve complex or escalated issues. Maintain documentation forSOPs, knowledge base articles, and user guides to promote self-service and knowledge sharing. SupportVIP users and executives, ensuring high-priority response and proactive care during events or travel AV & Event Support Responsibilities Setting up and managing AV equipment for executive meetings and high-profile events, ensuring smooth operations. Configuring and troubleshooting displays, video, and audio connections, including mixers, computers, and peripherals. About You 4+years experiencewithin IT or B.S. degree Self-motivation and the ability to work with minimum supervision Excellent written and verbal communication skills and meticulous attention to detail. Experience working with high-level executives Good understanding of Microsoft365, ComputerNetwork Experience withJamfPro and enterprise Mac management concepts Experience with end user customer support,possessstrong technical knowledge of macOS; Windows, and other Microsoft products Ability to use customer-service oriented techniques todetermineand resolveproblems andrespond competently with theappropriate senseof urgency to user requests. Work both independently and as part of a team with professionals at all levels Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment. Ability to prioritise tasks and work on multiple assignments. Essential technologies: Conferencing & collaboration tools: Microsoft Teams, SharePoint, OneDrive. AV & Event Technologies: Video conferencing systems, audio mixers, display management, and camera switching.

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2.0 - 4.0 years

3 - 4 Lacs

Noida

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Job Title: Senior Executive - IT Asset Management & Support Location: Noida Shift: Rotational Experience required: 2-4 years in IT Assets Management & support Job Summary: Senior Executive - IT Asset Management & Support is responsible for managing the organizations IT assets and providing technical support to ensure the efficient operation of IT systems. This role involves tracking and managing hardware and software assets, ensuring compliance with licensing agreements, and providing technical support to end-users. The ideal candidate will have a strong understanding of IT asset management, excellent problem-solving skills, and the ability to work in a fast-paced environment. Key Responsibilities: IT Asset Management: Track and manage IT assets, including hardware, software, licenses, and warranties. Maintain an accurate and up-to-date inventory of IT assets. Ensure compliance with software licensing agreements and company policies. Coordinate with vendors for procurement, maintenance, and disposal of IT assets. Conduct regular audits of IT assets and reconcile discrepancies. Technical Support: Provide technical support to end-users for hardware, software, and network-related issues. Troubleshoot and resolve technical problems in a timely and efficient manner. Assist in the setup, configuration, and maintenance of IT equipment. Manage user accounts and permissions in various systems. Document technical issues and resolutions in the helpdesk system. Qualifications: Bachelors degree 1-5 years of experience in IT asset management and technical support. Strong understanding of IT asset management principles and best practices. Proficient in using IT asset management tools and software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. About Compunnel: https://www.compunnel.com/ Compunnel, a business tenure of 30 years, A Great Place to Work-Certified Incorporation, with a distinction of 7-time Inc. 5000 honouree, SIA reported as one of the Largest Staffing Firms in the US and Microsoft Gold Certified has marked 200 Million in revenue with a wide network of 2500 Consultants, 500 employees with 10 offices in North America, 5 offices and the delivery centers across India. Compunnel is identified with 300+ placements in a month with Fortune 500 and Inc. 1000 companies to the math of 2000+ active clients, serving with 100s of regular and emerging skills in IT, Engineering, Professional, and healthcare. We are self-reliant with our competitive products in the talent landscape like Staff Line Pro, Staff-line ATS, iEndourseU, Jobhuk, NurseDeck, and Will-hire, and have taken over and incorporated many staffing firms. We also have a specialized team of support functions, Legal, Onboarding, and Immigration . If you think, you are the right fit for this role, please share your updated CV on Komal.sharma@compunnel.com Regards,

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2.0 - 7.0 years

2 - 6 Lacs

Bengaluru

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Looking for a skilled professional to join our team as a Manager - Service Line in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Manage and oversee service line operations to ensure high-quality services. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Provide exceptional leadership and guidance to team members. Foster a culture of continuous improvement and innovation. Job Proven experience in managing service lines, preferably in the CRM/IT Enabled Services/BPO industry. Strong understanding of customer relationship management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and problem-solving skills. Experience with IT systems and technologies is desirable.

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8.0 - 13.0 years

25 - 30 Lacs

Kolkata, Mumbai, New Delhi

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Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers journey. We are currently seeking a senior ServiceNow Developer to be the sole and primary developer for an established ServiceNow ITSM instance supporting all internal worldwide company employees. The work location for this position is in India, and it is full time remote in India. The workdays are Monday through Friday; the hours are from 4p IST to 1a IST (Local India Time) which includes a one-hour break. Responsibilities You will be our primary developer for our ServiceNow ITSM instance. The applications/modules currently deployed include service catalog & self-service portal with integrated chat, mobile, incident, request, knowledge, service workflows, notifications, feature center & agile, custom tables, performance analytics, integration with Microsoft PowerBI, and more. Our upcoming roadmap includes implementing change management and automating additional laborious processes within the company. You will be responsible for the entire ServiceNow environment, which includes day-to-day maintenance and patching, resolution of service interruptions, integrations, and enhancements. This position will be the only ServiceNow developer at this time. You will make all architectural decisions on how to develop, enhance, and implement change. This position will collaborate with the ServiceNow business analysis team located in the US on Eastern time. External consultants may be brought in to assist you on an as-needed basis during significant enhancements. You must be located in India and able to work 100% remote Qualifications -8+ years of experience architecting, designing, developing, implementing & maintaining ServiceNow ITSM in an enterprise environment -8+ years of experience with the core ServiceNow applications (Service catalog, chat, incident, request, problem, knowledge, change, reporting analytics, etc.) -8+ years of experience with ServiceNow data, reporting, dashboards, and integrations with PowerBi or similar -8+ years of experience with scripting & automation within ServiceNow utilizing JavaScript, Glide API, and Flow Designer -8+ years of experience in JavaScript, HTML, CSS, and Glide scripting -8+ years of experience with workflows, business rules, client scripts, and UI policies -8+ years of in-depth experience utilizing workflows and building custom applications to automate business processes -8+ years of in-depth experience with integrations using Azure SSO, SAML, REST, SOAP, MID Server, ServiceNow Integration Hub, and API-based connections -8+ years of in-depth experience architecting ServiceNow -Experience with agile methodologies is a must -Associates degree minimum -Experience with ServiceNow HR, ITOM, AIOps is a plus (but not required) -ServiceNow certification is a plus (but not required) -ITIL certification is a plus (but not required) Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We re not the company that makes big promises. We re the company that fulfills them. We re Quest: Where Next Meets Now. Why work with us! -Life at Quest means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationship. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com #LI-NS1

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8.0 - 10.0 years

10 - 15 Lacs

Chennai

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The opportunity: As Site IT Specialist you are building and providing specific IT solutions / services and support activities to elaborate on scope and impacting areas, under guidance and responsibility of a Site IT Manager or Country IT Manager. How you ll make an impact: Collaborates with the Business Unit IT Management, internal and 3rd Party IT Suppliers to align business requirements and IT systems and processes. Manages projects, requirements and escalations seamlessly according to the global targets and strategy. Supports implementation of operational tactics supporting the business. Manages local IT projects, services and processes at both tactical and operational levels, understands and applies IT best practices to assess, review, manage and monitor IT services and products. Supports compliance of IT services to local law, local license compliance & local IT controls compliance. Supports and monitors local IT budgeting process and budget in the respective local area. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelors or Masters degree in relevant field. Minimum 8 to 10 years of experience in different IT roles. Experience in MS Office tool & L6S. Certified in ITIL Foundation. Project Management methodologies/ PMP, Agile experience is preferred. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

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10.0 - 14.0 years

3 - 7 Lacs

Bengaluru

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Skill required: Capital Markets Services - Asset Servicing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceManagement of operational processes underlying assets, including corporate actions, reconciliation, compliance and performance measurement. It includes management of various actions like bookings, depot settlements, entitlement notification, election management etc. " What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAgility for quick learning" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

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0.0 - 2.0 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Service Desk Voice Support.- Strong understanding of IT operations and support.- Experience with incident management and problem management.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field.- This position is based at our Bengaluru office. Qualification Bachelor Degree

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12.0 - 15.0 years

14 - 17 Lacs

Bengaluru

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Whats the Role Portfolio Management plays a key role in execution of the tasks within the end-to-end IT Service Portfolio Management (ITSPM) process. An overview of the responsibilities of this role is outlined below: Responsible for managing a defined portfolio of applications and services. Continuously manages how the IT application & service portfolio best enables key business processes from an enterprise-wide perspective Evaluates impact to the portfolio of new business imperatives, and provides insight to the business necessary to optimize its application and services landscape and associated investments Executes annual and ad hoc appraisal of the portfolio and developing application/service and portfolio roadmaps. What youll be doing Manage the Application/Service Portfolio, including: Understand how Business and IT strategy translate to and shape the current and future portfolio of applications and services Appraise IT Portfolio: Assessments include analyses on effectiveness of current application & service portfolio in supporting business processes (business value and costs), identification of common characteristics to drive rationalization and simplification of the portfolio. Additional appraisal criteria include strategic fit, service level, business criticality, usage, infrastructure and life cycle status; maintain tactical engagements in coordination with the Business Interface Ensure fit-for-purpose solutions to satisfy business critical requirements and the future of the portfolio. Manage Application/Service and Portfolio Roadmaps, including: Define Portfolio and Application Roadmap Develop Product Roadmaps (operational) with relevant stakeholders Contribute to IT Strategic Planning by evaluating the impact that new business imperatives will have on application & service portfolio Align Roadmaps with Architecture and Investment Portfolio Planning, identifying new development and decommissioning opportunities Responsible for tracking benefit realization targets regarding their portfolio. Maintain Application and Service Portfolio, including: Maintain Application & Service information in APEX (the single trusted repository for application information) and ensuring APEX data quality Effectively engage with IT Managers SOM and Architects, and assure portfolio changes: manage application step out process, initiate and follow-up on application enhancements, provide steer and advice to relevant projects, maintain awareness of service delivery Actively drive the harvest agenda by seeking opportunities for portfolio optimization and application/service decommissioning Support SOM and Architecture to review performance of suppliers and the future engagement strategy; population of supplier scorecards. Assist Contracting & Procurement with contract and license negotiations for non-strategic suppliers. What you bring Typical Years of Experience: 12 to 15 years in IT with some IT leadership experience Minimum Education or Certification: 4-year Degree related to IT Demonstrated IT portfolio management skills (project intake, resource demand planning, budget management) Ability to Influence Strong IT management and analysis skills Strong focus on collaboration, team building, and customer service Demonstrated skill running effective meetings and getting buy-in and participation from executive leaders Facilitate governance, portfolio reviews, and other Delivery related meetings The role is based in Bangalore, India and will be a key success factor in developing a strong working relationships with Senior Stakeholders in Finance and tax operations. The role is accountable for managing the DS Tax determination portfolio of projects and enhancements and ensuring delivery through our delivery organizations. A good conceptual understanding of taxes ( Direct and indirect) ,its applications and impact over businesses The individual should have a strong working knowledge of how finance in Shell is organized and the key business objectives of both DS Finance and Finance Operations This role will work hand in hand with the IDTM for Tax, PI and the tax organization to define and develop a natural team covering Tax determination across DS and RDS Work with ITM's across Shell IT to fulfil tax determination IT requirements. A good knowledge of ERP Finance systems (SAP), Sabrix / OneSource / SETI architecture would be an advantage. Deep understanding and knowledge of ERP Finance systems (SAP), Sabrix / OneSource / SETI /Global Next architecture would be an advantage. Experience in working with various ERPs (eg : GSAP, Chemicals, Midstream, T&S, Blueprint, Catalysts..etc) is preferrable. Working in with Natural Teams & CC Teams across ERPs would be a key enabler. Experience in working with Thomson Reuters would be an added advantage. Working with different stakeholders - Release management, TechOps, Process experts & Process Data Integration teams is preferred. Demonstrated ability to influence senior business leadership to gain support for business change/transformation activities

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7.0 - 12.0 years

35 - 90 Lacs

Hyderabad, Pune, Bangalore/ Bengaluru

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looking for a competent cloud architect to manage our cloud architecture and positioning in the cloud environment. It plays a strategic role in maintaining all cloud systems, including front-end platforms, servers, storage, and management networks.

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10.0 - 12.0 years

11 - 18 Lacs

Anjar

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Job Description: As the Sub Section Head of Information Technology WML, you will be responsible for leading and managing the IT department. You will be tasked with developing and implementing IT policies and procedures, managing IT projects, and ensuring the security of the company's network and cloud systems. You will also be responsible for managing the implementation and maintenance of SAP and other IT-related applications. Principal Accountabilities: Lead and manage the IT department, ensuring the team is working efficiently and effectively. Develop and implement IT policies and procedures to ensure the company's technology infrastructure aligns with its business objectives. Manage IT projects from inception to completion, ensuring they are delivered on time and within budget. Ensure the security of the company's network and cloud systems, implementing network security protocols as necessary. Manage the implementation and maintenance of SAP and other IT-related applications, ensuring they meet the company's needs and are kept up-to-date. Use analytics to monitor the performance of IT systems and make improvements as necessary. Work with a global mindset, understanding the needs of the company's international operations and ensuring the IT department meets these needs. Demonstrate strong business and commercial acumen, making decisions that benefit the company's bottom line. Foster a culture of entrepreneurship within the IT department, encouraging innovation and continuous improvement. Strive for people excellence, developing and managing a high-performing IT team. The Sub Section Head of Information Technology WML is a critical role that requires a combination of technical expertise and strong leadership skills. The successful candidate will not only be highly knowledgeable in IT but will also have a strong business acumen and the ability to lead and inspire a team.

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5.0 - 9.0 years

9 - 13 Lacs

Bengaluru

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Purpose of the Job Role The overall purpose is to manage IT team and manage/coordinate with the third-party consultants for El Chef, HRMS and SAP module. Primary Responsibilities Mobile applications platform management and integration. Knowledge in ERP, CRM and HRIS like SAP. Mobile application design and development. Hand-on Knowledge on NodeJS, MySQL, Nginx and cloud / on-prem web hosting services. Knowledge on Azure, AWS and Digital Ocean cloud platform including IaaS, PaaS services. Knowledge on DevOps with cloud native platform. Understanding on android and iOS platform mobile app development. Manage application Security posture and roadmap. Responsible for IT assets and Inventory management. SPOC for escalation management (App related issues onsite employees and client). Co-ordinating with IT vendors for quick resolution and reducing time. Working with management for various reports, dashboards, and app feature requirements. Responsible for all organization wide application support and management. Secondary Responsibilities Managing IT business projects and partnering for process optimisation. Responsible for managing Hardware, Networking and Server without/minimal disruption to business with help of support team. Minimum Educational Qualification Graduation / BE/BTech preferably in computer science. Experience & Required Specialized Knowledge 5+ years of experience in app architecture design and development and with vendor development team management and Exposure to enterprise application like ERP, CRM, HRIS integration etc.

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0.0 - 2.0 years

1 - 5 Lacs

Gurugram

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities:- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.- Maintain exceptional communication skills to keep our world-class systems running.- Collaborate with cross-functional teams to ensure timely resolution of client issues.- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Service Desk Management.- Good To Have Skills: Service Desk Voice Support.- Strong understanding of client issue resolution based on deep product knowledge.- Exceptional communication skills.- Experience collaborating with cross-functional teams.- Knowledge of the latest advancements in service desk management and voice support. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Gurugram office. Qualification Bachelor Degree

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2.0 - 4.0 years

0 Lacs

Pune

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IT Asset Management | Hardware Asset Management | Software Asset Management | License Management | IT Procurement | Vendor Management | IT Budgeting | CMDB | Hardware Asset Management

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8.0 - 12.0 years

8 - 10 Lacs

Bavla

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Role & responsibilities We are seeking a strategic and hands-on IT Head / IT Manager to lead the IT function at our manufacturing facilities in Bavla, Ahmedabad. This role demands strong expertise in SAP Business One (HANA), IT infrastructure, cybersecurity, and digital transformation. The ideal candidate will manage end-to-end ERP operations, IT infrastructure, and ensure high availability of systems across multiple plant locations. Key Responsibilities **IT Strategy & Alignment** Develop and implement IT strategies and roadmaps aligned with the organizations operational and business goals. Collaborate with leadership to prioritize digital initiatives that drive efficiency and value. **SAP Leadership (SAP B1 HANA Functional & Technical)** *General knowledge to Linux Operating system Oversee implementation, upgrades, and support of SAP Business One (HANA). Ensure seamless integration of SAP. Lead SAP addon development, query design, Crystal Report generation, and system optimization. **Infrastructure & Operations** Manage IT assets including servers, networking equipment, CCTV, biometric attendance, and end-user systems. Ensure high availability and smooth functioning of IT infrastructure across all plant locations. Troubleshoot hardware/software issues and oversee preventive maintenance schedules. **Cybersecurity & Compliance** Implement enterprise-grade cybersecurity protocols; monitor risks and respond to incidents. Conduct regular audits, penetration testing, and disaster recovery drills. Ensure compliance with internal IT policies and ISO:27001 standards. **Governance & Budget Management** Plan and manage the IT budget, ensuring optimal use of resources and ROI. Manage sourcing and procurement of software, licenses, and IT services. **Team Leadership & Vendor Management** Lead and mentor the IT team across plant locations. Manage third-party vendors, SAP consultants, and hardware providers to ensure service quality and uptime. Preferred candidate profile Bachelors degree in information technology, Computer Science, or related discipline Minimum 8-10 years of experience in IT management with direct exposure to ERP (preferably SAP B1 – HANA). Hands-on experience with SAP B1 query writing, routine functions, report extraction, and addon modules. Proficient in Crystal Report development and SQL queries. Strong troubleshooting, communication, and leadership skills. Familiarity with ISO:27001 information Security Management System. Experience in multi-location manufacturing IT setups is highly desirable.

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5.0 - 10.0 years

5 - 10 Lacs

Vadodara

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Experienced IT Manager with expertise in SAP support, cloud migration, IT infrastructure, cybersecurity, vendor & budget management, project delivery, data governance, and risk mitigation. Skilled in AWS, Azure, and IT operations optimization.

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5.0 - 10.0 years

20 - 25 Lacs

Mumbai

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As a Senior Lead Architect at JPMorgan Chase within the Consumer & Community Banking, Connected Commerce Technology Team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities Define, document and deliver current state, target states and initiative based Architectures for Rewards product in Connected Commerce and other efforts. Work across all corporate technology and line-of-business technology teams to design and socialize solutions. Participate in the Digital and cross line-of-business Architecture governance and tollgate processes. Provide subject matter expertise to multiple cross Line-of-Business forums, panels, technologies and senior business/IT management. Work with application development teams to estimate the cost of a proposed solution. Be aware of industry trends and leverage new techniques and technologies as appropriate. Challenge designs during the concept and review phases to drive toward re-use, efficiency, security and stability. Define and/or participate in supporting any changes to existing/new architectural processes. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Extensive working knowledge and experience in debit/credit cards and financial industry Excellent written and oral communication skills and demonstrated ability to interact with all technical and non-technical members of the organization. Experience in UI/UX Architecture - Frontend Design, ReactJS, Octagon Framework, AngularJS Mobile Native Design and Architecture experience is preferred - iOS and Android Proven ability to lead and mentor team members and other development resources. Development background with a minimum of three years of work experience in the following areas Application technology, Middleware technology, Object Oriented technologies, database and Internet technologies. Expert-Level Analytical skills in architecture methods and design concepts. Demonstrated ability to lead and influence decision making in a federated, multi-stakeholder environment. Strong business and product knowledge. bachelors degree in Computer Science, Computer Engineering or related field. Preferred qualifications, capabilities, and skills Skilled at bringing about clarity in a complex environment and/ or ambiguous situation. Understanding of relevant technologies and development life cycles including Agile and Waterfall. AWS Certification preferred

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10.0 - 15.0 years

7 - 11 Lacs

Kolkata, Mumbai, New Delhi

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Job Description: Who are we? Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping. On its website (https: / / www.saksfifthavenue.com / ) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. What you will do Drive the highest levels of customer service and stability Monitor the environment to proactively identify, troubleshoot and resolve issues Conduct root cause analysis to identify and resolve complex problems impacting service levels Foster technical and procedural excellence within the IT department for Merchandising systems and processes Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents Participate in after-hours escalations and maintenance as needed Partner with IT management and internal customers to communicate and implement necessary changes to keep the environments current, stable, and secure Who you are Bachelor s degree (B.E/B.Tech/M.Tech Computer science or related specialization) and minimum of 10+ years of experience in Software development Technical Proficiency Backend Development: Extensive experience with PL/SQL. Scripting: Proficient in UNIX batch scripting, automating tasks and streamlining workflows. Frontend Development: Skilled in Java and Angular, developing responsive and user-friendly interfaces. Cloud Technologies: Solid understanding of cloud platforms, with a preference for AWS. Good analytical skills. Nice to have Retail experience. Excellent communication skills. Your Life and Career at Saks Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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8.0 - 13.0 years

10 - 14 Lacs

Kolkata, Mumbai, New Delhi

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Job Description: Who are we? Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping. On its website (https: / / www.saksfifthavenue.com / ) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. What you will do Drive the highest levels of customer service and stability Monitor the environment to proactively identify, troubleshoot and resolve issues Conduct root cause analysis to identify and resolve complex problems impacting service levels Foster technical and procedural excellence within the IT department for Merchandising systems and processes Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents Participate in after-hours escalations and maintenance as needed Partner with IT management and internal customers to communicate and implement necessary changes to keep the environments current, stable, and secure Who you are Bachelor s degree (B.E/B.Tech/M.Tech Computer science or related specialization) and minimum of 8+ years of experience in Software development Strong programming experience and background in PL/SQL, Oracle database and UNIX batch scripting. Nice to have Pro*c development experience. Nice to have understanding of other scripting languages (e-g- Python, Java , .net ) Good analytical skills. Good to have Retail experience. Excellent communication skills. Your Life and Career at Saks Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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3.0 - 8.0 years

2 - 6 Lacs

Mumbai

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Mayfair Housing Pvt. Ltd. is looking for ERP Coordinator to join our dynamic team and embark on a rewarding career journey Plan, organize, and oversee daily operations and projects within a department or team Act as a liaison between internal teams, clients, or vendors to ensure effective communication and timely task execution Track project timelines, schedules, and resource allocation to maintain workflow efficiency Prepare reports, maintain documentation, and ensure compliance with organizational policies Resolve issues, address queries, and provide administrative support as needed Continuously evaluate processes and suggest improvements to enhance productivity and coordination

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1.0 - 5.0 years

2 - 4 Lacs

Kolkata

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We are seeking a dynamic and proactive IT Executive with 1–3 years of hands-on experience to support and maintain our organization’s IT infrastructure, digital platforms, and technology-driven initiatives. Required Candidate profile The ideal candidate should have a sound understanding of software tools, AI applications, database management, website design, social media integration, and IT asset lifecycle management. Perks and benefits Competitive Salary Annual Performance Bonus

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18.0 - 24.0 years

15 - 20 Lacs

Bengaluru

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Manage Complete requirements of IT department of a manufacturing Industry including, Hardwares, ERP, network, servers and continual upgradations. Required Candidate profile Knowledge on handling servers, ILL, Firewalls, ERP software, complete network of Computers, Laptops, printers etc. Should be capable of managing and decision making

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8.0 - 13.0 years

6 - 10 Lacs

Chennai

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Position Purpose 2S BS IT Sunrise ADM team needs to hire resources to work on the projects approved by user to ensure the projects are completed on time without any impacts to user. Responsibilities Direct Responsibilities To constantly review and ensure that the technical quality of the application is of sufficient quality, ensure any issues are scheduled to be fixed. To be aware of non-functional requirements, ensure that implemented code is robust, maintainable, secure and efficient. To ensure technical documentation is created as appropriate, technical documentation should exist for all tasks or group of tasks over a certain level of complexity. To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tools capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Technical & Behavioral Competencies PEGA Certified Senior System Architect (CSSA) ( Mandatory ) Have hands on experience in PEGA V 7.1 or higher versions. ( Mandatory ) Nice to have PEGA Upgrade experience. SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Expected to work in European Business hours (Holidays and weekends) Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. Specific Qualifications (if required) Years Of Exp: 8+ years Qualification: B.E. (IT/ Comp. Sc.) or equivalent Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Ability to set up relevant performance indicators Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 8 years

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