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3.0 - 5.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Responsibilities Lead delivery of IT scope for assigned projects and applications. Lead the review of Business Requirements and work closely with business partners to complete detailed business requirement documentation to reduce ambiguity. Clearly define systems work scope and objectives based on Business Requirements. Clearly understand the business problem and business value of requirements, understanding the minimal viable product that meets business need Provide comprehensive consultation to business and IT management at the highest technical level through all phases of the application development life cycle Develop and maintain documentation of system processes for assigned applications and/or projects. Work closely with business and IT management to identify application development solutions, new applications or modifications to existing programs, capability to reuse existing code, integration of purchased solutions or a combination there of and the appropriate software development methodology alternatives. Possess in depth professional knowledge and subject matter expertise in business process and technology components of assigned applications; maintain technical and functional expertise Consistently demonstrate the ability to work independently and communicate questions and concerns of business and technical design Research, evaluate and estimate alternative solutions and recommend the most efficient and cost effective application programming solution that addresses the business requirement Facilitate and translate Business Requirements into systems functional specifications and system design specifications. Provide systems expertise to system users, business partners, and other internal/external customers including trouble shooting issues and identifying and correcting inefficiencies. Assist Enterprise and Application Architecture with business and technical knowledge of projects and strategy/roadmaps Ability to influence others within and across business and IT functions Provide constructive feedback to business and IT partners Provide coaching and guidance to resources in the Advisor and Senior Advisor role Provide input to project and system test strategies and test plans. Participate in test evidence walkthroughs Qualifications Experience with reviewing business requirements, system functional requirements, and developing systems specifications. Working knowledge of the Agile methodology. Strong knowledge of Systems Analyst responsibilities and processes. Knowledge of / experience with QA processes and testing requirements. Some knowledge of Oracle, TOAD, reporting tools (e.g. OBIEE), Microsoft Tools (Excel, Word, Visio) Some knowledge of midrange and mainframe systems, relational database concepts and functionality. Prior experience with financial accounting and financial reporting systems is preferred. Bachelor degree in Computer Science or a related discipline and at least 3-5 years of experience as a Business Analyst, Systems Analyst, Developer, or related field required. About Evernorth Health Services
Posted 1 month ago
5.0 - 8.0 years
0 - 1 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Job Title IT Head Pan India Department IT TRC Branch Mumbai (with pan-India oversight) Purpose of the Job We are looking for an experienced and dynamic IT Head to oversee and manage the organization’s IT infrastructure and systems across all locations in India. The ideal candidate will have deep expertise in system management, data storage, cybersecurity, hardware/software procurement, and internal IT audits. This role requires both strategic leadership and hands-on technical capabilities to ensure robust and secure IT operations throughout the organization. Work Responsibility & Technical / Functional / Soft Skills Required Key Responsibilities: Leadership & Strategy: Lead the IT function across all Indian locations, aligning IT strategy with business goals. Manage the IT support team and ensure seamless operations of IT systems and services. Data Storage & Backup: Design and implement pan India data storage & backup strategies & best practices that ensure data safety. Evaluate effective & best-fit cloud infrastructure and implement across organization. IT Asset Management (Hardware, Software & Licenses): Evaluate, procure, and manage IT hardware, software & license requirements. Ensure compatibility, cost-efficiency, and scalability of technology purchases. IT Administration: Administering and managing mail infrastructure, including user provisioning, group management, security configurations, policy enforcement, and issue resolution. Administrating systems & various licenses- Data Backup, Antivirus, MS office, Audit tools, etc. Oversee & monitor support ticket management process, through helpdesk platforms. IT Audit & Compliance: Conduct and manage internal IT audits across all branches to ensure compliance with organizational policies and regulatory standards. Developing and implementing IT policies and infrastructure in alignment with organizational objectives and regulatory requirements. Identify and mitigate technology risks through regular reviews and controls. Cybersecurity: Develop and enforce cybersecurity policies and best practices across the organization. Monitor, assess, and respond to potential threats, vulnerabilities, and breaches. Requirements: 5–8 years of experience in IT management, with experience in a leadership role. Experience of working in a large Charted Accountancy or Consulting firm. Strong knowledge of IT systems, network infrastructure, storage solutions, and enterprise-level backup processes. Proven experience in conducting internal IT audits and ensuring cybersecurity compliance. Solid understanding of enterprise hardware and software procurement practices. Experience in managing IT across multiple geographic locations. Excellent team-management, problem-solving, and communication skills. Experience: (In Years) Min 5 Max 8 Skills: Infrastructure Management Vendor Development & Management Change Management Project Management Business Process Improvement Disaster Recovery Planning Facility & License Management Education Qualification: Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field Certifications such as ITIL, CISM, CISSP, or similar will be an added advantage.
Posted 1 month ago
2.0 - 7.0 years
10 - 14 Lacs
Pune
Work from Office
0px> Who are we? In one sentence Lead testing projects and be accountable for plan and scope commitments as well as for quality, timeliness and budgetary constraints. Provides end to end integrative view, managing multiple interfaces for achieving overall goals and overcoming captivating points and obstacles. Work with customers and relevant partners. What will your job look like? Translate the business plan into more detailed work plans in order to achieve interpersonal and quality objectives as well as reach financial targets Continuously coordinate and control the test unit(s)/ project(s), providing leadership and formulating team strategy, implementing change to enlarge their unit(s) and leading all aspects of the test strategy, design, execution and risk management to achieve missions and objectives. Encourage mentorship and direction, prioritize and evaluate talents performance, and find opportunities for talent progression and promotion. Identify and plan vital skills allocation and development, ensuring integrity, efficiency and effectiveness of test unit(s). Initiate development of training materials and tools and supervises the production of the work and workforce. Lead and handle testing engagements, including budget and resources, customer relationships, timelines, quality and overall management, whether for a specific project or on an ongoing basis. Drive and implement the units improvement initiatives, define, share and supervise efficiency goals and targets, maintain cross Implementations view, and demonstrate and reuse standard methodologies. You will act as a trusted advisor. Enhance customer satisfaction by initiating value addition activities and build business cases for test activities. All you need is... Bachelor s degree in IT/ Computer science/ industrial engineering/ system analysis At least 2+ years of managerial experience. IT management experience in projects of smaller / similar size Proven experience in SW testing/ Testing tools & methodologies/ Systems Development Life Cycle (SDLC). Why you will love this job: You will be challenged with growing the testing business through farming value based relationship with the customer, finding opportunities of growth and driving them to completion. Get the chance to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs! You will have the privilege of working with the industrys state of the art testing technologies and help customers shift into the new testing realities of the digital world! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Posted 1 month ago
10.0 - 12.0 years
10 - 15 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Key Responsibilities : Wrike Adoption & Enablement Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements. Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each teams needs. Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform. Continuously monitor usage and adoption, identify gaps, and proactively drive engagement Digital Upskilling & Enablement Build a digital-first culture by training employees on modern digital tools and mindsets. Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company. Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools. AI Tools & Automation Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work. Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience. Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work. Cross-functional Collaboration Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions. Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication. Be the go-to person for productivity hacks, tool-related problem solving, and system improvements. Tracking & Continuous Improvement Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership. Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact. Preferred candidate profile 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement. Hands-on expertise with project management platforms (Wrike, Monday.com, Asana, ClickUp, Jira) and AI-powered tools to optimize workflows. Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools. Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management. Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments. Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Overseeing and managing all aspects of the companys IT infrastructure, systems, and security. This includes planning, implementing, and maintaining technology solutions to support the companys food production, distribution, and sales operations. They also ensure data security and compliance with industry regulations. Key Responsibilities: Oversee and maintain the companys IT infrastructure, including hardware, software, networks, and servers, ensuring optimal performance and reliability. Administer and troubleshoot IT systems, including operating systems, security tools, applications, and email systems. Implement and maintain data security measures, such as two-factor authentication, to protect sensitive information. Manage software licenses, hardware procurement, and deployment, ensuring efficient resource utilization. Provide technical support to employees across all departments, addressing hardware, software, and network-related issues. Ensure compliance with industry regulations and standards related to data security and privacy. Manage relationships with IT vendors, including contract negotiation and performance monitoring. Provide training to employees on the use of IT systems and tools. Collaborate with other departments, such as marketing, sales, and finance, to understand their IT needs and develop appropriate solutions. Qualifications: bachelors degree in Information Technology, Computer Science, or related field Minimum of 5 years of experience in IT Management Ability to work under pressure and handle multiple priorities Excellent leadership and communication skills Key Skills : Server Firewall Network Troubleshooting Hardware Maintainance Software
Posted 1 month ago
2.0 - 7.0 years
5 - 13 Lacs
Hyderabad
Work from Office
Job Summary: Business Analyst is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 7 Years Experience Minimum 1+ years of experience as Solution Architect / Senior Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.
Posted 1 month ago
2.0 - 7.0 years
5 - 13 Lacs
Hyderabad
Work from Office
Job Summary: The Consultant is responsible for delivering the HighRadius Cloud product implementations of Fortune 1000 clients. He/She will be owning solutioning for client engagements throughout the project life cycle. This is a highly visible and complex role since the candidate will be the main point of contact for project design and work with Client SMEs and stakeholders and Client users across client organization. The candidate must have strong solutioning skills, well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. He/She will be responsible for guiding the team members, Associate Consultant and Data Analyst to implement the design and achieve project objectives. Responsibilities Perform blueprint design for one to many client projects for multiple HighRadius products. Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design. Oversee team members to ensure solution is built per the agreed design Ultimately accountable for project success by ensuring client achieves business value through a well defined solution design and holding the Associate Consultant/Data Analyst accountable to outcome metrics Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Solution design and/or Project value. Ability to produce actionable deliverables, influencing stakeholders to make informed design and decisions- Act as voice of reason within HRC and client teams Requirements Experience: 2 - 7 Years Experience Minimum 1+ years of experience as Solution Architect/Technology Business Analyst or equivalent role preferably in a fast-paced consulting / professional services set-up. Role: We have multiple roles the final role will depend on the candidates experience and credentials Education: B.Tech/B.E//M.C.A/M.S/M.Tech/MBA Other Below Preferred Requirements ( not Mandatory ) Strong solutioning, presentation and facilitation skills with small and large groups Strong analytical skills with the ability to understand Fortune 1000 client business complexities and solution those Experience in following the established processes/standards/templates to achieve successful results. High level understanding of B2B ERP systems like - SAP/ Oracle etc High level understanding of integrations - Mode of integrations (API/SFTP) Strong Stakeholder management - internal and external. High level understanding of B2B ERP systems like - SAP/ Oracle etc.
Posted 1 month ago
5.0 - 10.0 years
2 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Extensive experience in Team Handling, Management, Multitasking.2)Extensive experience in Development, Implementation, Debugging and Maintenance3)Should able to effectively architect solutions,Establish best practices and introduce technologies.
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
Job Title - Consumer & Commercial Payments Manager - S&C GN Management Level :07 - Manager Location:Gurgaon Must have skills: Payments/Fintech experience in business or product role Good to have skills: Experience in customer acquisition, customer retention, digital marketing type roles in Fintech Job Summary : We are seeking a highly motivated and results-oriented Payments Consultant to join our growing team. In this role, you will play a crucial part in advising clients on the best payment strategies to grow and optimize their businesses. You will possess a deep understanding of the payments industry, including emerging technologies, regulatory landscapes, and market trends. Roles & Responsibilities: Conduct in-depth analysis of client businesses, including their current payment processes, pain points, and strategic objectives. Develop and present customized payment solutions, including recommendations on payment gateways, processors, acquirers, TPAPs and alternative payment methods (e.g., mobile wallets, buy now pay later). Advise clients on optimizing payment flows, reducing transaction costs, and improving customer experience. Stay abreast of the latest industry trends, technologies, and regulations related to payments. Conduct market research and competitive analysis. Prepare presentations, proposals, and reports for clients. Build and maintain strong relationships with clients and internal stakeholders. Contribute to the development of new payment offerings, capabilities, products and services. Provide ongoing support and guidance to clients after implementation. Professional & Technical Skills: - Must To Have Skills: Payments/Fintech experience in business or product role Strong analytical and problem-solving skills. Excellent communication and presentation skills, both written and verbal. Experience with data analysis and visualization tools (preferred). Experience in customer acquisition, customer retention, digital marketing type roles in Fintech (preferred) Additional Information: - This position is based at our Gurugram office. About Our Company | Accenture Qualification Experience: Total 7+ years of experience; minimum 2 years of Payments experience is required; consulting experience is good to have Educational Qualification: MBA from Tier 1 B-School
Posted 1 month ago
7.0 - 10.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Operational Procedures Behavioral | Aptitude | Communication Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication
Posted 1 month ago
10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Qualifications: Bachelor's / Master's degree in Computer Science, Engineering or a related degree. 3-5+ years working in a technical leadership/managerial role with IT Operations. Highly organized and have clear, concise communication skills. Ability to function in a Global organization with a flexible and dynamic team environment. Experience working on capturing operational metrics and reporting KPIs to upper management. Operating System Engineering Experience (Windows & Linux). Experience in Active Directory and all related services (GPO, DNS, DHCP). Experience with the complete server lifecycle (build, support/maintain, retire). Experience with OS patch management and vulnerability remediation. Key Accountabilities: Responsible for technical management, operation, and maintenance of Server OS Infrastructure. Defines, reviews, and maintains hardware/software technical standards, especially related to installation, configuration, management, and maintenance of systems. Create and maintain SOPs, WIs, and other documentation to ensure operational consistency. Conduct research on industry trends, emerging technologies, software, and systems products to justify recommendations and to support purchasing efforts. Keeps IT management abreast of any changes across multiple technologies which may impact business decisions. Mentor junior staff members to promote standardization and project initiatives / Provide orientation and training. Technical escalation point of contact for technical issues from associated IT teams and members. Ensures the stability, integrity, and efficient operation of systems that support core organizational functions. Monitors key system parameters to ensure optimum performance and maximum system uptime is being maintained for essential systems. Required to manage an on-call rotation and be an escalation point of contact.
Posted 1 month ago
5.0 - 10.0 years
9 - 15 Lacs
Bawal, Neemrana
Work from Office
1. Maintenance availability of Company Computer Systems. 2. Knowledge of configuration active directory, WSUS, DNS, DHCP, Server 3.Knowledge of ERP System , Microsoft Office 365 features. 4. Knowledge of networking: Hubs, Switch, Router, Modem. Required Candidate profile 5. Knowledge of Crimping Cables and Connectors, IP addressing, TCP/IP Protocol Suite, Troubleshooting, Resolving Network Connectivity. Please share CV to hr@hronepoint.com or WhatsApp @ 9220310288
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Chandigarh
Work from Office
Act as a strategic advisor to the executive team on IT-related challenges and opportunities. Provide insights into emerging trends such as cloud computing, cybersecurity, and AI-driven solutions. Help shape the companys long-term technology roadmap. Candidates should have experience in IT leadership roles within Fortune 500 companies or high-growth startups. Ability to mentor CTOs and tech teams is an added advantage.
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Mumbai
Work from Office
Company Description DataVolt is a global leader in sustainable and innovative data center solutions. We provide businesses across the world with the infrastructure they need to connect, collaborate, and grow in the data-driven landscape of today. Our solutions focus on security, reliability, scalability, and sustainability, empowering our clients to truly achieve digital transformation. We have strategically positioned operations in Riyadh, Dubai, California, Mumbai and Tashkent and are committed to shaping a sustainable digital future through groundbreaking innovation. Responsibilities: You will be responsible for overseeing IT systems, networks, and security while driving a cloud-first technology strategy that aligns with business objectives. This role requires managing IT teams, ensuring compliance with industry standards, and leveraging expertise in multi-country operations and data center infrastructure to support business growth. Oversee the day-to-day operations of the IT department, ensuring the reliability, security, and performance of all IT systems and ensure the reliability and performance of all systems. Manage the IT infrastructure, including servers, networks, and data storage, to support business operations and growth. Lead the IT team in maintaining and enhancing the companys technology landscape. Plan, execute, and oversee IT projects, ensuring they are delivered on time, within scope, and on budget including (upgrades, implementations, migrations). Implement best practices in project management, risk management, and change management. Ensure the security of the company s IT systems and data, implementing robust cybersecurity measures. Ensure compliance with relevant regulations, standards, and best practices in IT governance and data protection. Experience & Qualifications: Bachelor s degree in information technology, Computer Science, or a related field 8+ years of experience in IT management, with at least 3 years in a management role. Proven track record of leading IT transformation initiatives. Strong knowledge of data center operations and infrastructure. Excellent understanding of IT systems, networks, and emerging technologies. Excellent knowledge of IT systems and infrastructure Experience in cloud computing, virtualization, and data analytics. Certifications such as Microsoft Certified: Azure Solutions Architect Expert - Ideal for cloud-first IT strategies and or PMP, ITIL, or CISSP.
Posted 1 month ago
7.0 - 10.0 years
9 - 12 Lacs
Bengaluru
Work from Office
Required Skills Technology | ITIL - Incident Management Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Customer Centricity Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Job description Company Description CoSage Advisors is a Chartered Accountancy firm known for its proactive services and ethical working methodology. The firm offers distinctive tax and regulatory services to national and international clients through its team of experienced professionals. Role Description This is a full-time HR Administrative Specialist role located on-site in Noida. The HR Administrative Specialist will be responsible for HR management, employee relations, communication, and customer service tasks on a day-to-day basis. Qualifications HR Management and Human Resources (HR) skills Excellent communication skills Experience in employee relations and customer service Strong organizational and time management skills Knowledge of relevant employment laws and regulations Ability to maintain confidentiality and handle sensitive information Bachelor's degree in Human Resources, Business Administration, or related field Job description A. Employee lifecycle: Recruitment, joining and onboarding Employee attendance Reimbursements - reconciling the expense reports Employee leaving - F&F, experience letter B. Office affairs Repairs, maintenance, upgrades, etc Utility bills (water, electricity, internet) Housekeeping Answer and direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Book travel arrangements Provide general support to visitor(s) Develop and maintain a filing system Order office supplies C. Social media Manage social media handles Fluency in English D. IT Co-ordination with IT person Repair and maintenance of devices (laptops, desktops, printers) Coordination for local level services and renewals End user support for hardware & software Experience: 3-4 years Expected Salary: INR 25k - 35k
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Mehsana
Work from Office
Conducting routine evaluations of network and data security, Managing and reporting on the IT budget’s allocation, Organising and establishing deadlines for major IT projects such system updates, migrations, upgrades, and outages.
Posted 1 month ago
12.0 - 15.0 years
18 - 25 Lacs
Bengaluru
Work from Office
Main Responsibilities: Lead and/or support Dynamics D365-related projects Lead and/or support improvement projects in Dynamics D365 Ensures support (first and second level) of Microsoft D365 F&O within group companies Act as internal ERP consultant (across all functions) Creation and maintenance of training material / documentation Training of key and end users of SONGWON group Respond to reported D365 incidents within a defined time frame (as per internal Dynamics D365 Service Level Agreement) Fulfil ISO & ICS requirements at any time. Experience in international companies, preferably Chemical Industry Knowledge and experience on program coding, SQL and PowerBI is an advantage General process understanding / ability to abstract Change request handling include creating the FDD (Functional Design Document), communicating with developers etc. Excellent English communication skills (written and oral) Able to work autonomously and independently Disciplined worker Fluent in communication of English in proper speed, pronunciation and clarity Professional behavior, gesture and attitude Willingness to travel (20-30%)
Posted 1 month ago
12.0 - 18.0 years
12 - 15 Lacs
Hyderabad
Work from Office
Job Description: ITSM experience Technology • End point management • O365 • Networking Protocol • Linux/Window/Cloud technologies • Access Point Management, '• Threat Assessment Perform Report • Analytics of day-to-day Operations and manage team. • Good to have Windows Licensing, Billing Management • Asset Management • vendor Management
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Noida
Work from Office
Should Have Good Communication Skills Should Have EXP Into Ticketing Tool , SLA, up-to-date IT asset inventory (hardware and software).ServiceNow, Good understanding of software licensing and compliance standards.
Posted 1 month ago
10.0 - 15.0 years
15 - 24 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. Our custom software and strong infrastructure are key components to our success. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure; Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; ensuring their compliance to technology standards and Medpace procedures; Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary; Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved; Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives; Supervise, train and develop Systems and/or Network Engineers; Identify, research, and resolve technical problems of Medpace IT infrastructure; and Perform other tasks related to IT infrastructure Qualifications Bachelor’s degree in Information Systems or a related field; 5+ years of experience in IT Infrastructure; Hands-on experience with Microsoft and CISCO equipment and products Hands on project management experience in IT Infrastructure; and Demonstrated competency in managing IT staff both within supervision as well as dotted line staff. Excellent analytical, written and oral communication skills in English; Knowledge of Azure technologies preferred; and Experience in a clinical (or regulated) environment is a plus! People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
8.0 - 10.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maintains the frameworks and artefacts used in the implementation of an application, with reference to the systematic architecture of the overall application portfolio e. Responsible for application architecture paradigms such as service-oriented architecture (SOA) and, more specifically, microservices, ensuring business achieve agility and scalability for a faster time to market f. Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration design framework/ architecture Depending on the clients need with particular standards and technology stacks create complete RFPs Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs g. Provides technical and strategic inputs during the project planning phase in the form of technical architectural designs and recommendations h. Account mining to find opportunities in the existing clients i. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. j. Identifies implementation risks and potential impacts. k. Create new revenue streams within applications as APIs that can be leveraged by clients l. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part 2.Understanding application requirements and design a standardize application a. Creating Intellectual Property in forms of services, patterns, models and organizational approaches b. Designing patterns, best practices and reusable applications that can be used for future references c. Ensure system capabilities are consumed by system components and set criteria for evaluating technical and business value in terms of Tolerate, Invest, Migrate and Eliminate d. Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance e. Coordinating input on risks, costs and opportunities for concepts f. Developing customised applications for the customers aligned with their needs g. Perform design and code reviews thoroughly on regular basis, keeping in mind the security measures h. Understanding design and production procedures and standards to create prototypes and finished products i. Work closely with systems analysts, software developers, data managers and other team members to ensure successful production of application software j. Offer viable solutions for various systems and architectures to different types of businesses k. Seamless integration of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development l. Transforming all applications into digital form and implement and evolve around mesh app and service architecture that support new technologies like IOT, blockchain, machine learning, automation, BOTS etc m.Cloud Transformation: (Migration) Understanding non-functional requirements Producing artefacts such as deployment architecture, interface catalogue Identify internal and external dependency, vendor and internal IT management Support build and testing team n. Cloud Transformation: (Modernization) Understanding and Defining target architecture in Integration space Assessing project pipeline / demand and align to target architecture Technical support of delivery team in terms and POC and technical guidance o. Keep Up-to-date with the latest technologies in the market Mandatory Skills: Microsoft Power Platform for M365.
Posted 1 month ago
15.0 - 24.0 years
35 - 50 Lacs
Rajasthan
Work from Office
Please find the job details below. Interested candidates can apply directly to this post or share their updated CV at payal.khonde@icresset.com. Before applying, we kindly request you to review the Requirement section carefully to ensure alignment with the role expectations and qualifications. Job Title: Head IT About the Role: We are looking for an experienced Head IT to lead the organization's comprehensive IT strategy, infrastructure, and operations. This leadership role involves driving enterprise-wide digital transformation, managing core applications such as SAP, CRM, and HRIS, and ensuring strong IT governance, security, and compliance while also serving as the Chief Information Security Officer (CISO). The role requires developing and executing IT policies, overseeing large-scale infrastructure upgrades, leading automation initiatives within manufacturing, and managing a high-performing IT team. The ideal candidate will demonstrate a strategic mindset, strong stakeholder engagement, and the ability to align technology initiatives with evolving business needs. Requirements: 15–20 years of progressive experience in IT operations and SAP, with at least 5 years in a senior leadership role Proven hands-on experience with SAP S4 HANA implementation, SAP ECC, and modules such as MM, FI, CO, PP, SD, HCM, and Ariba Background in software design and development (min 5 years experience), preferably in SaaS or web-based environments Strong knowledge of IT infrastructure, network security systems, and plant IT systems Prior experience in large-scale manufacturing sectors such as agrochemicals, petrochemicals, cement, or automotive is preferred Excellent team leadership, decision-making capabilities, and project management skills Fluency in Hindi and familiarity with North Indian work environments are highly desirable Preferred qualifications include MBA in IT Systems and certifications such as ITIL, PMP, or Prince2 This is a high-impact role offering the opportunity to shape the digital and IT landscape of a leading industrial organization.
Posted 1 month ago
3.0 - 6.0 years
5 - 7 Lacs
Raipur, West Bengal, India
On-site
Job Description Knowledge and Experience of Sales Function and Concept selling. An Effective communicator with excellent relationship building & interpersonal skills, problem solving and organizational abilities. Knowledge of Excel / Word & other IT tools Ability to liaison between cross functional teamsResponsible for network expansion of Bosch service partner-Automotive-Two-wheeler (BS2W) module in the specified territory. Technical understanding of Bosch Two-wheeler products and promote the consumption via BS2W workshops. Responsible for enrollment and adoption of BSP-App at the BS2W workshops. Drive all the value propositions at the workshop level. Deploy the service development policy and drive the key initiatives. Maintain the workshop quality and guidelines at the desired level. Initiate and implement sales campaigns at the BS2W workshops to increase customer footfalls. Willingness to do an extensive travel. Qualifications B.E/B. Tech from reputed Institutes, MBA/PGDBM would be an added advantage. 3 or more Years of Work Experience in automotive Aftermarket in the relevant field Ability to influence. Should possess Leadership skills. Ready to accept a Job transfer in any location suggested by the company.
Posted 1 month ago
1.0 - 11.0 years
33 - 60 Lacs
, Canada
On-site
URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: Lead end-to-end project lifecycle: initiation, planning, execution, monitoring, and closure. Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Develop and manage detailed project plans, budgets, resource allocation, and risk mitigation. Collaborate with cross-functional teams including software developers, QA, IT ops, vendors, and business analysts. Conduct regular status meetings and provide transparent updates to stakeholders and leadership. Identify and resolve project issues and bottlenecks in a timely manner. Manage change requests and scope adjustments gracefully. Foster a positive, productive team environment and drive accountability.
Posted 1 month ago
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