510 It Management Jobs - Page 13

Role & responsibilities We are seeking a strategic and hands-on IT Head / IT Manager to lead the IT function at our manufacturing facilities in Bavla, Ahmedabad. This role demands strong expertise in SAP Business One (HANA), IT infrastructure, cybersecurity, and digital transformation. The ideal candidate will manage end-to-end ERP operations, IT infrastructure, and ensure high availability of systems across multiple plant locations. Key Responsibilities **IT Strategy & Alignment** Develop and implement IT strategies and roadmaps aligned with the organizations operational and business goals. Collaborate with leadership to prioritize digital initiatives that drive efficiency and value. **SAP Leadership (SAP B1 HANA Functional & Technical)** *General knowledge to Linux Operating system Oversee implementation, upgrades, and support of SAP Business One (HANA). Ensure seamless integration of SAP. Lead SAP addon development, query design, Crystal Report generation, and system optimization. **Infrastructure & Operations** Manage IT assets including servers, networking equipment, CCTV, biometric attendance, and end-user systems. Ensure high availability and smooth functioning of IT infrastructure across all plant locations. Troubleshoot hardware/software issues and oversee preventive maintenance schedules. **Cybersecurity & Compliance** Implement enterprise-grade cybersecurity protocols; monitor risks and respond to incidents. Conduct regular audits, penetration testing, and disaster recovery drills. Ensure compliance with internal IT policies and ISO:27001 standards. **Governance & Budget Management** Plan and manage the IT budget, ensuring optimal use of resources and ROI. Manage sourcing and procurement of software, licenses, and IT services. **Team Leadership & Vendor Management** Lead and mentor the IT team across plant locations. Manage third-party vendors, SAP consultants, and hardware providers to ensure service quality and uptime. Preferred candidate profile Bachelors degree in information technology, Computer Science, or related discipline Minimum 8-10 years of experience in IT management with direct exposure to ERP (preferably SAP B1 – HANA). Hands-on experience with SAP B1 query writing, routine functions, report extraction, and addon modules. Proficient in Crystal Report development and SQL queries. Strong troubleshooting, communication, and leadership skills. Familiarity with ISO:27001 information Security Management System. Experience in multi-location manufacturing IT setups is highly desirable.

Experienced IT Manager with expertise in SAP support, cloud migration, IT infrastructure, cybersecurity, vendor & budget management, project delivery, data governance, and risk mitigation. Skilled in AWS, Azure, and IT operations optimization.

As a Senior Lead Architect at JPMorgan Chase within the Consumer & Community Banking, Connected Commerce Technology Team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities Define, document and deliver current state, target states and initiative based Architectures for Rewards product in Connected Commerce and other efforts. Work across all corporate technology and line-of-business technology teams to design and socialize solutions. Participate in the Digital and cross line-of-business Architecture governance and tollgate processes. Provide subject matter expertise to multiple cross Line-of-Business forums, panels, technologies and senior business/IT management. Work with application development teams to estimate the cost of a proposed solution. Be aware of industry trends and leverage new techniques and technologies as appropriate. Challenge designs during the concept and review phases to drive toward re-use, efficiency, security and stability. Define and/or participate in supporting any changes to existing/new architectural processes. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Extensive working knowledge and experience in debit/credit cards and financial industry Excellent written and oral communication skills and demonstrated ability to interact with all technical and non-technical members of the organization. Experience in UI/UX Architecture - Frontend Design, ReactJS, Octagon Framework, AngularJS Mobile Native Design and Architecture experience is preferred - iOS and Android Proven ability to lead and mentor team members and other development resources. Development background with a minimum of three years of work experience in the following areas Application technology, Middleware technology, Object Oriented technologies, database and Internet technologies. Expert-Level Analytical skills in architecture methods and design concepts. Demonstrated ability to lead and influence decision making in a federated, multi-stakeholder environment. Strong business and product knowledge. bachelors degree in Computer Science, Computer Engineering or related field. Preferred qualifications, capabilities, and skills Skilled at bringing about clarity in a complex environment and/ or ambiguous situation. Understanding of relevant technologies and development life cycles including Agile and Waterfall. AWS Certification preferred

Job Description: Who are we? Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping. On its website (https: / / www.saksfifthavenue.com / ) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. What you will do Drive the highest levels of customer service and stability Monitor the environment to proactively identify, troubleshoot and resolve issues Conduct root cause analysis to identify and resolve complex problems impacting service levels Foster technical and procedural excellence within the IT department for Merchandising systems and processes Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents Participate in after-hours escalations and maintenance as needed Partner with IT management and internal customers to communicate and implement necessary changes to keep the environments current, stable, and secure Who you are Bachelor s degree (B.E/B.Tech/M.Tech Computer science or related specialization) and minimum of 10+ years of experience in Software development Technical Proficiency Backend Development: Extensive experience with PL/SQL. Scripting: Proficient in UNIX batch scripting, automating tasks and streamlining workflows. Frontend Development: Skilled in Java and Angular, developing responsive and user-friendly interfaces. Cloud Technologies: Solid understanding of cloud platforms, with a preference for AWS. Good analytical skills. Nice to have Retail experience. Excellent communication skills. Your Life and Career at Saks Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: Who are we? Saks is the premier destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since our inception in 1924, we have delivered one of a kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Our unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 41 extraordinary stores across North America for seamless, all-channel shopping. On its website (https: / / www.saksfifthavenue.com / ) and app (iOS only), Saks offers an unparalleled selection of curated merchandise across fashion for women and men, across categories like beauty, jewelry, shoes, clothing, home decor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. What you will do Drive the highest levels of customer service and stability Monitor the environment to proactively identify, troubleshoot and resolve issues Conduct root cause analysis to identify and resolve complex problems impacting service levels Foster technical and procedural excellence within the IT department for Merchandising systems and processes Coordinate with other IT departments to facilitate requirements, objectives, and manage Incidents Participate in after-hours escalations and maintenance as needed Partner with IT management and internal customers to communicate and implement necessary changes to keep the environments current, stable, and secure Who you are Bachelor s degree (B.E/B.Tech/M.Tech Computer science or related specialization) and minimum of 8+ years of experience in Software development Strong programming experience and background in PL/SQL, Oracle database and UNIX batch scripting. Nice to have Pro*c development experience. Nice to have understanding of other scripting languages (e-g- Python, Java , .net ) Good analytical skills. Good to have Retail experience. Excellent communication skills. Your Life and Career at Saks Be a part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Mayfair Housing Pvt. Ltd. is looking for ERP Coordinator to join our dynamic team and embark on a rewarding career journey Plan, organize, and oversee daily operations and projects within a department or team Act as a liaison between internal teams, clients, or vendors to ensure effective communication and timely task execution Track project timelines, schedules, and resource allocation to maintain workflow efficiency Prepare reports, maintain documentation, and ensure compliance with organizational policies Resolve issues, address queries, and provide administrative support as needed Continuously evaluate processes and suggest improvements to enhance productivity and coordination

We are seeking a dynamic and proactive IT Executive with 1–3 years of hands-on experience to support and maintain our organization’s IT infrastructure, digital platforms, and technology-driven initiatives. Required Candidate profile The ideal candidate should have a sound understanding of software tools, AI applications, database management, website design, social media integration, and IT asset lifecycle management. Perks and benefits Competitive Salary Annual Performance Bonus

Manage Complete requirements of IT department of a manufacturing Industry including, Hardwares, ERP, network, servers and continual upgradations. Required Candidate profile Knowledge on handling servers, ILL, Firewalls, ERP software, complete network of Computers, Laptops, printers etc. Should be capable of managing and decision making

Position Purpose 2S BS IT Sunrise ADM team needs to hire resources to work on the projects approved by user to ensure the projects are completed on time without any impacts to user. Responsibilities Direct Responsibilities To constantly review and ensure that the technical quality of the application is of sufficient quality, ensure any issues are scheduled to be fixed. To be aware of non-functional requirements, ensure that implemented code is robust, maintainable, secure and efficient. To ensure technical documentation is created as appropriate, technical documentation should exist for all tasks or group of tasks over a certain level of complexity. To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tools capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Technical & Behavioral Competencies PEGA Certified Senior System Architect (CSSA) ( Mandatory ) Have hands on experience in PEGA V 7.1 or higher versions. ( Mandatory ) Nice to have PEGA Upgrade experience. SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Expected to work in European Business hours (Holidays and weekends) Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. Specific Qualifications (if required) Years Of Exp: 8+ years Qualification: B.E. (IT/ Comp. Sc.) or equivalent Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Ability to set up relevant performance indicators Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 8 years

IT Head to Design, implement, and monitor IT processes to ensure they are efficient, scalable, and aligned with industry best practices Mail CV to info@jobsguru.in Dhiresh Pandey Jobsguru Consultant Pvt. Ltd. +919322835343, +918349069277 Required Candidate profile Certifications in JDE & Salesforce. Experience in IT leadership & process management. Strong knowledge of IT infrastructure, systems, and processes. Project management and problem-solving skills.

Job Title: IT Manager Location: Sreerampore, West Bengal Company: Navprakriti Green Energies Pvt Ltd Industry: CleanTech / Manufacturing / Recycling Experience: 510 years Employment Type: Full-time About Us: Navprakriti Green Energies is a pioneering lithium-ion battery recycling company based in Kolkata. We are committed to sustainable innovation and are building state-of-the-art recycling infrastructure in Eastern India. Role Overview: We are looking for an experienced IT Manager to oversee all aspects of our information technology infrastructure, including ERP management, network security, hardware/software administration, and support for factory and corporate operations. The role will be critical in ensuring seamless IT operations for both our head office and industrial facility. Key Responsibilities: Manage and maintain all IT systems including servers, networks, ERP, and security tools Lead the implementation, integration, and support of ERP and production software systems Ensure data security, backup, and disaster recovery systems are in place and functioning Monitor and support IT operations across offices and factory infrastructure Troubleshoot hardware, software, and network issues Evaluate and recommend new technologies aligned with business goals Liaise with external IT vendors and service providers Ensure IT compliance with internal policies and industry regulations Train and support staff in the effective use of IT systems Key Skills & Qualifications: Bachelor’s/Master’s degree in IT, Computer Science, or related field Minimum 5 years of IT management experience, preferably in a manufacturing or industrial setup Hands-on experience with ERP systems (inventory, production, and finance modules preferred) Strong knowledge of cybersecurity, server management, and cloud-based systems Excellent problem-solving and project management skills Strong interpersonal and communication skills

As a Field Supervisor, daily site visit and quality monitoring of IT works executed/to be executed in various areas of Jodhpur. Preparation of MIS report on daily basis. Project quality monitoring of power distribution works in Rajasthan.

-mentoring MBA students on Information technology management -taking sessions based on mentor experience -evaluating through reports and approving them -guiding them to work and complete their projects on which they have been mentored

The Information Systems Manager is responsible for the implementation of Information Technology (IT) in the hotel in accordance with Hilton s IT strategies and priorities, as well as measuring IT costs, benefits and performance in the hotel and providing this information to hotel management and the Regional Information Systems Manager. What will I be doing? As the Information Systems Manager, you will be responsible for performing the following tasks to the highest standards: Maximize and protect hotel profitability through the leverage of IT, training and operational best practices. Maximize opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts. Identify and propose opportunities to augment revenue. Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly. Responsible for the management and control of all IT expense according to an agreed plan. Ensure a business continuity plan is established and tested for all parts of the business. Ensure the highest possible IT service is provided to the agreed standards and best practices. Work with Business Management to expedite access and better utilization of information. Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria. Ensure guest IT queries are managed to defined standards with minimal risks. Ensure brand standards are communicated and maintained for Guest and Business Service. Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. Consistently promote the brand and encourage the use of the brand by IT suppliers. Ensure IT resources are maintained in the hotel to support the commercial & business needs. Identify and ensure all hotel data has ownership and accountability within the organization. Ensure a successor is identified and trained to the standard. Provide IT support to other Hilton hotels when required. Cross train other hotel IT personnel to provide cover. Manage and monitor local vendors and / or local representatives of global / area vendors. Ensure that hotel data is secured and in line with stated standards and best practices. Ensure access control is in line with stated standards and best practices. Ensure regular self-evaluations of IT practices are completed and communicated. Maintain standards and best practices in the hotel and evaluate compliance and ensure machine room access registration and safety. Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures. Communicate status, risks, opportunities to the General Manager, hotel Management and Regional & Area IT Management. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Manage local implementation projects. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities. What are we looking for? An Information Systems Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the att

Position: IT Admin Lead About the company We are FroQ brandservices. We specialize in packaging design finalization and execution for the offline and online world. We create and manage artwork, 3D visuals and more for some of the biggest brands out there. Our unique combination of deep expertise, an international team and clever use of technology and automation have made us a market leader. With our forward-thinking and entrepreneurial mentality, we stay ahead of the market and continuously add new products and services that help our customers realize their brand ambitions. About the job We are looking for a qualified IT Lead to join our growing IT team. You will lead the back office IT team and maintain computer systems and networks aiming for the highest functionality. You will also train users of the systems to make appropriate and safe usage of the IT infrastructure. Your goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Tasks Desktop & application support Connect, set up and check Macs and PCs and peripherals for normal operation. Perform routine maintenance tasks, including installing basic software packages and setting common options. Perform basic Mac and PC hardware repairs and upgrades. Maintain Mac images for installing new systems. Detect, diagnose and resolve Mac and PC, peripheral and application errors. Advise on compatibility of hardware, applications and operating systems, according to user requirements. Server, printer and network support Set up hardware and perform basic checking of networked PCs and Macs as well as other network equipment. Perform routine maintenance tasks for user accounts; run basic network monitoring reports and utilities. Install and set basic configuration options for equipment such as switches and routers. Install software and updates on the file servers; maintain hardware and software of the server; set disk space and printer quotas; create network shares and manage access rights; monitor system logs as well as sync logs. Maintain and install printers where applicable. Configuration & Installation Update records of installed hardware and software; maintain a software library and store original copies of installed applications. Plan, record and implement changes to hardware and applications; collate and interpret results of testing and advise if goods are fit for use. Make sure all IT documentation is kept up to date. Support Request Management Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level. Respond to support requests according to FroQ procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution. Determine whether an immediate solution is both required and possible; ensure steps are taken to find a permanent solution if not immediately possible. Interpret detailed diagnostic information; monitor and manage server logs and use them to inform developments and support procedures; produce reports from support logs to provide basic management information on the volume and nature of requests. Supplier/Vendor contact Make sure we have good and healthy contacts with solid suppliers. Investigate and propose new suppliers where needed. Contract negotiations. Price negotiations and comparison. Your profile You have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems (both Windows and Mac). The ideal candidate will also have great troubleshooting abilities and attention to detail. A successful candidate is: Proactive Responsible Service-oriented Good initiative Personable Ambitious Requirements Proven experience as IT Technician or relevant position Experience with Mac desktops and servers Experience supporting Adobe Creative Suite (at least Illustrator). Excellent diagnostic and problem-solving skills Excellent communication ability Excellent written and verbal English Outstanding organizational and time-management skills In depth understanding of diverse computer systems and networks Good knowledge of internet security and data privacy principles Degree in Computer Science, engineering or relevant field Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional, Apple Certified Technician)

The IT Support Team Manager within Backbaud Corporate IT is a hybrid roe, providing eadership to direct reports and technica support, incuding compex troubeshooting and customer support for the companys endpoints. This roe is aso accountabe for managing oca vendors that service Backbaud. The roe coaborates cosey with the IT Support System Engineering teams to ensure exceent system support. What You Do Peope Management Responsibiities Coach and manage IT support staff on KPIs, customer focus, knowedge management, and reated activities. Provide deveopment opportunities for team members. Faciitate team meetings and training sessions. Manage performance reviews and provide constructive feedback. Foster a coaborative and positive team environment. Endpoint Support Assist with in-office support needs, incuding ive support requests (in-person, phone, and chat). Support for endpoints (Desktop environment, VDI, mobie devices). Hardware maintenance, instaation, troubeshooting, and evauation for use cases. Desktop software instaation and troubeshooting. Desktop image depoyment and maintenance. Configure, insta, maintain, and repair various endpoint products (PCs, MACs, scanners, printers, periphera devices). Mobie device management. Understanding of Microsoft Entra ID, Microsoft MFA, and physica authentication tokens (e.g., Yubikey technoogy). Experience in IT service management processes (Request Fufiment, Incident management, Change management). Endpoint Management Responsibiities Ensure compiance with Standard Operating Procedures (SOP) and Service Leve Agreements (SLA). Coordinate preventive maintenance and service programs for endpoint devices. Provide Service Desk escaation support. Anayze probem trends, determine root causes, and make recommendations to the team and management. Conduct compex troubeshooting and root cause anaysis. Knowedge Management Appy Knowedge Centered Soutions (KCS) methodoogy to daiy incident management. Create new knowedge base artices based on customer incidents. Edit and update current knowedge base artices. Coaborate with appication support to deveop new knowedge for the team. Other Skis: IT management experience with office moves or new office setups. Vendor management experience, interfacing with third-party vendors to ensure agreed-upon services are fufied. What you' bring 10 years reevant professiona experience, 5 years or more manageria experience In-depth knowedge of Windows OS and MS Office suite products. Experience with Appe operating systems and mobie devices. Experience with ServiceNow or other ticket tracking software. Soid experience in ITIL service management processes, with practica knowedge in Service Transition ifecyce processes. CertificationsA+, Net+ recognized. Must have experience managing 3rd party service deivery vendors. Abiity to work fexibe hours as required by business priorities Stay up to date on everything Backbaud, foow us on Linkedin, X, Instagram, Facebook and YouTube Backbaud is proud to be an equa opportunity empoyer and is committed to maintaining an incusive work environment. A quaified appicants wi receive consideration for empoyment without regard to race, coor, reigion, gender, gender identity or expression, sexua orientation, nationa origin, physica or menta disabiity, age, or veteran status or any other basis protected by federa, state, or oca aw.

iTriangle Infotech Pvt Ltd is looking for IT Admin Intern to join our dynamic team and embark on a rewarding career journey Assist IT team in maintaining systems and network devices Respond to support tickets and install basic software Update inventory records and assist in documentation Learn and apply basic IT administration protocols

Role & responsibilities 1. Facilitate the Implementation / support and rollout of SAP PP related functionalities and projects. 2. Map business requirements, processes and necessary modifications as per business requirments. 3. Design, customize, configure and testing of SAP PP module 4. Document functional designs, test cases, results and user manuals. 5. Preparing and providing functional specifications and act as a liaison between the business functions and the development team. 6. Provide day-to-day support on SAP PP process to production Users. 7. ECO system support and should have good production process knowldege 8. Provide end user training 9. Support to Identify gaps, issues and provide solutions on production planning processes to users 10. Should be Good Team player and working closely with other peers Preferred candidate profile We are seeking Candidate with 3 to 5 years of proven experience in SAP Production planning module to join our IT department.

Dear Candidate, We are hiring an Information Systems Manager to oversee enterprise IT systems and align technology with business goals. Perfect for leaders experienced in IT operations, infrastructure, and team management. Key Responsibilities: Manage daily operations of IT systems, software, and networks Lead system upgrades, procurement, and vendor management Ensure security, uptime, and compliance across all IT assets Develop IT strategy aligned with organizational needs Required Skills & Qualifications: Experience managing enterprise IT systems and helpdesk operations Familiarity with IT infrastructure (servers, networks, cloud services) Strong leadership, budgeting, and communication skills Bonus: Knowledge of ITIL, ISO 27001, or ERP systems (SAP, Oracle) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

APEX BUILDSYS LIMITED is looking for DM-ERP Support to join our dynamic team and embark on a rewarding career journey Provide daily support for ERP software users Troubleshoot ERP issues and perform data updates Assist in configuration, testing, and user training Coordinate with IT for escalated concerns

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. About the Team Within the Customer Solution Enablement and Architecture Team, the Global Technology Solutions (GTS) - Salesforce COE is a dynamic group of highly motivated and results-driven professionals dedicated to translating ResMed s strategy into an actionable roadmap. Our mission is to: deliver value and maintain the highest standards of excellence in Salesforce implementation and utilization by promoting rigorous standardization and fostering a collaborative environment optimize business processes, enhance customer experience, and support ResMed growth through best practices, focused expertise and a culture of continuous improvement The primary role of IT Application function is to analyze, design, develop and maintain IT applications based on business requirements across all business functionalities. Key deliverables include using current programming languages, configuration and source code to develop, test, debug complex applications and provide post-production support within the agreed time, quality, performance and budget constraints. Working closely with key stakeholders, DBAs and system administration to define and document functional technical specifications and schedule. Let s talk about Responsibilities The primary objective of CRM Functional Consultants specialization within IT Applications is to: Deliver a high level of support of the productive systems for the IT Solutions belonging to their landscape Analyze business problems and deliver digital technology solutions to solve them in the application landscape scope Understand and promote Global Salesforce initiatives and Global solution approach Own delivery of solutions from initiative identification to final delivery in production and support, including functional and technical documentation, implementation, testing and change management and other IT deliverables Accountable for IT support of solutions in scope complying with Service Levels and manage escalation from business stakeholders, monitor and report on support Service Levels Providing functional technical expertise in formulating business requirements for system functional specifications. Define and document processes, procedures and data flows of business systems following best practices. Configure system settings and options. Plan, execute and document unit, integration and acceptance testing to meet business requirements. Provide support and training to users. Coordinate and lead small and medium sized IT projects application enhancements, involving multiple departments Network with contacts outside own area of expertise. Work independently, with guidance or mentorship when needed. Take initiative to recommend process improvements and demonstrate creative thinking, research and experiment new Salesforce technologies, features and functionalities and assess how they could be best used at Resmed. Communicate clearly and professionally with customers, users, peers, and all levels of management. Adhere to the processes and policies defined by ResMed Quality, Security, data privacy and IT management. Let s talk about Qualifications and Experience Critical thinking, strong and independent problem-solving skills Self-motivating - demonstrates initiative and ownership Excellent organizational and time management skills - ability to complete tasks on time Good interpersonal and communication skills and ability to interact positively with peer groups within and outside IT and management Required Skills Bachelor s degree. 5+ years of related experience (Salesforce.com, Commercial, Customer Service, B2B, B2C) Strong knowledge of SFDC best practices and configurations Exposure to core web technologies In-depth understanding of the SFDC capabilities and constraints especially in SFDC Sales and Services Cloud Good understanding of regulatory constrains applying to functional domain (quality/Medical Device Regulation, Sox, GDPR, ) Ability to manage multiple topics Ability to take initiatives and to work in a multi-cultural team Preferred Skills Good understanding of Agile development methodologies, preferable in Scrum Project Management experience Good business analytical skills Joining us is more than saying yes to making the world a healthier place. It s discovering a career that s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Role : IT Helpdesk Analyst - Bangalore, India What will you do: Local support of the Bangalore office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, AV and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone , office Network and Printer setups etc. Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users. Communicate and document troubleshooting techniques and best practices. Perform endpoint management deployment and anti-virus security. Work with IT Management to constantly monitor and improve delivery of IT systems and support. Proactively understand, analyse and research new technical problems when needed. Supporting high level events and proactively monitoring of meeting rooms Support new hire onboarding by preparing and provisioning devices, creating user accounts, and guiding users through the IT setup process. Assist with employee offboarding , ensuring secure return of assets and revocation of system access in coordination with HR and Security. Collaborate with cross-regional IT teams to troubleshoot and resolve complex or escalated issues. Maintain documentation for SOPs, knowledge base articles , and user guides to promote self-service and knowledge sharing. Support VIP users and executives , ensuring high-priority response and proactive care during events or travel AV & Event Support Responsibilities Setting up and managing AV equipment for executive meetings and high-profile events, ensuring smooth operations. Configuring and troubleshooting displays, video, and audio connections, including mixers, computers, and peripherals. About You 4 + years experience within IT or B.S. degree Self-motivation and the ability to work with minimum supervision Excellent written and verbal communication skills and meticulous attention to detail. Experience working with high-level executives Good understanding of Microsoft 365 , Computer Network Experience with Jamf Pro and enterprise Mac management concepts Experience with end user customer support, possess strong technical knowledge of macOS; Windows, and other Microsoft products Ability to use customer-service oriented techniques to determine and resolve problems and respond competently with the appropriate sense of urgency to user requests. Work both independently and as part of a team with professionals at all levels Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment. Ability to prioritise tasks and work on multiple assignments. Essential technologies: Conferencing & collaboration tools : Microsoft Teams, SharePoint, OneDrive. AV & Event Technologies: Video conferencing systems, audio mixers, display management, and camera switching. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Guidehouse is looking for an IT professional with experience providing technical support in a fast-paced, service-oriented environment. As part of the Guidehouse Service Desk team, this individual will work closely with other IT professionals to resolve technical issues and provide essential services to Guidehouse employees working in over 60 offices and remotely around the globe. The role will include offering in-office A/V Meeting support in Chennai & other office locations physically or remotely by providing support & travelling to offices. You will promote the use of and provide users training on our A/V technology as well as ensure the technology is in working order, assist users with connecting to the technology, and troubleshoot the A/V Systems. You will also act as a Tier 2 Service Desk support agent, resolving issues using your skillset and our extensive Knowledgebase for solutions to common problems, troubleshooting new or infrequent issues, and documenting newly found technical scenarios work arounds. Being successful will also be dependent on your ability to team with other GH IT staff, including our highly technical engineering team, as well as interact with our Leadership. These duties will be performed in a highly professional manner, utilizing your great verbal and written communication skills Essential Job Functions Be a Microsoft Teams and Collaboration evangelist for Logitech, Microsoft Teams and other Collaboration technologies. Provide training sessions to demonstrate and teach users how to use the full spectrum of Logitech equipment. Communicate collaboration technology in an engaging and storytelling type manner. Operate, maintain, troubleshoot, and upgrade video conferencing equipment. Work with 3rd party vendors to troubleshoot issues and perform root cause analysis for failed cases. Conduct daily A/V equipment audits and maintain accurate records. Follow defined processes and ensure that the processes are adhered to by the team. Build relationships with internal customers to ensure they are successful when making use of technology. Determine participants existing knowledge, prepare pertinent, meaningful use cases which will idealize the use of collaboration technology in the environment. Manage calendar assignments for meeting support and coordination of testing and maintenance Partner with the customers to understand the audio and video requirements for various events. Before scheduling large events, conduct sound, visual, and performance quality checks on AV equipment to ensure everything works flawlessly. Prior to large-scale meetings, perform dry runs to ensure all equipment operates smoothly. Troubleshoot and resolve A/V Technical issues promptly. Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community. Conduct daily hardware checks in conference rooms, offices, and workstations (HDMI cables, monitors in working order, remotes in conference rooms) Conduct daily printer checks Additional Responsibilities Provide in-office 1st and 2nd level Deskside IT support primarily to Chennai office locations and remotely covering other office locations when it is required. Provide remote 2nd level Support as a part of the Global IT Service Desk - Troubleshoot and resolve hardware, software, application, network, user access, or related issues. Escalate more complex problems or unresolved issues to next level of support Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests. Answer questions and provide training on printer usage Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) In-office liaison with End-point management and Intune team for networking, battery backup solutions testing, etc. Address client questions using available information resources Comply with Corporate IT Service Management and Service Desk policies, procedures and directives Achieve metrics in support of service level agreements, client satisfaction surveys, and completed incidents/requests Recommend process changes as needed to improve service levels Communicate company policies and standards Travel, as necessary What You Will Need : Minimum 2-5 years experience supporting any Audio-Visual hardware and software. Minimum 2-5 years experience with Zoom Meetings, Events, and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms. Advanced technical knowledge of how-to setup, install, troubleshoot connections for audio visual equipment including cameras, microphones, projectors, touchscreens, Logitech devices and monitors. Strong written and verbal communication skills, including the ability to adjust to the audiences technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, Executives, and IT management. Must be comfortable presenting in front of a camera and audience to deliver virtual training and webinars. The ideal candidate will be able to deliver engaging training and presentations. Minimum 2-5 years of working knowledge and hands-on support of Windows 10 and Windows 11 in an Active Directory environment Must be able to work independently and self-directed, and within a team Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals required Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams Experience working professionally with customers remotely via phone, chat, email, and in person Strong communication (written and verbal), multitasking and customer service skills Work effectively in a team environment to maintain Service Desk coverage and support model Proficient in managing multiple tasks at one time and prioritizing said tasks Experience supporting smart phones including iPhone and Android models Strong problem-solving skills Must be proactive, punctual and be able to multitask efficiently. Strong planning and organizational skills Demonstrated skills in working with users in person and remotely What Would Be Nice To Have : College degree is must. Experience with minor troubleshooting for printers

About Us: Shree Venkatesh Buildcon Pvt. Ltd., with 25 years of excellence in the construction industry, is known for its innovative infrastructure and tech-driven operations. We are now looking for an experienced and dynamic IT ERP Executive to strengthen our technology backbone and support business operations. Role & responsibilities Administer and maintain ERP systems (modules like HRMS, CRM, Inventory, Finance, etc.) Provide technical and functional support to users across departments Coordinate with software vendors for troubleshooting and system upgrades Generate ERP-based reports and dashboards for management Ensure data integrity, system security, and routine backups Conduct training sessions for new users and support end-user queries Analyze business needs and suggest ERP enhancements for better efficiency Preferred candidate profile +4years of experience in ERP system handling. Proficiency in ERP software like Tally ERP, Highrise To Apply Share your Resume on: recruitment@svbpl.in

Position - AM/DM/M/AGM/DGM/GM/AVP/DVP/VP / Tech Head / CIO - Digital Transformation - Work closely with leadership to drive a program of innovation and digital transformation with a focus on creating real business-value - Be an advocate for the organization's vision, diverse initiatives and value proposition, helping to remove barriers and align our team in the understanding of the digital transformation journey - Establish and manage business processes, programs and projects, resource allocation, KPIs, and governance activities to measure the progress, track the benefits capitalized, implement executive decisions rapidly, and ensure quality - Support / Advise Process Owners on choices of digital transformation available, which are relevant to their processes and associated pain points - Liaise with IT / Finance Change delivery to collaborate all strategic changes related to digitization / introduction of new technologies DESIRED SKILLS : - Experience in leading digital transformation with a proven track record of success in driving business outcomes - Experience with business process optimization and complex change program execution - Exceptional executive communication and interpersonal skills with the proven ability to transfer knowledge and inspire a growth mindset - Consistent record of bringing the benefits of program management methodologies to drive complex projects with quality and timeliness - Understanding of the technology industry, including current and emerging digital solutions and trends KEY ATTRIBUTES : - Strategic thinker and problem solver with excellent analytical and reporting skills - Engaging people leader with proven ability to inspire and lead the team - Personal drive (proactive), flexible, creative (thinks out of the box), result driven, responsible, curious, team player and fast learner - Ability to succeed in a culture where change and speed are part of daily work. - Strong collaboration skills and the ability to engage with team members, fostering a high degree of commitment to quality and delivery. ACADEMIC QUALIFICATIONS : - B.Tech from an IIT/NIT or similar with PGDM / MBA from one of the top business schools.