Jobs
Interviews
RIA Advisory logo

IT - HelpDesk

3 - 4 years

0 Lacs

Pune Maharashtra India

Posted:3 days ago| Platform: Linkedin logo

Apply

Skills Required

support antivirus patch encryption azure management network configuration jira software onboarding offboarding onedrive compliance vpn security inventory documentation troubleshooting networking ip dhcp communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role:

Experience:

Qualification:

Location:

Work Mode

Technical Know-How

Job Summary:

We are seeking a technically skilled and customer-focused IT professional to provide Level 1 and 2 support across the organization, focusing on Microsoft 365, Azure Active Directory, Intune device management, and core network infrastructure. The ideal candidate will have hands-on experience in end-user support, cloud identity management, endpoint configuration, and networking.

 

Key Responsibilities:

  • First point of contact for IT support (JIRA, phone, email).
  • Install, configure, and troubleshoot Windows OS, hardware, software, and networks.
  • Manage onboarding/offboarding IT setup, user briefings, and asset handling.
  • Administer Microsoft 365 (Exchange, Teams, OneDrive) and Azure AD (SSO, MFA).
  • Endpoint management via Intune (device compliance, app deployment).
  • Support Office 365, VPN, AD, antivirus, firewalls, and security tools.
  • Maintain inventory, documentation, and ensure IT policy compliance.
  • Coordinate with vendors for escalations (Lenovo, ISPs, etc.).
  • Basic network troubleshooting (Wi-Fi, VPN, switches, routers).

Requirements:

  • Strong knowledge of Windows 10/11, AD, Azure AD, Office 365, and Intune.
  • Familiarity with networking (IP, DNS, DHCP), VPN tools, and ticketing systems.
  • Excellent communication, documentation, and problem-solving skills.
  • Willingness to support offshore teams and work on-call when needed.


More Jobs at RIA Advisory

Technical Trainer

Pune

5 - 6 yrs
|

INR 8 - 9 Lacs

Senior Analyst/Executive Finance - RIA Advisory

Pune

2 - 4 yrs
|

INR 5 - 7 Lacs

Oracle Customer Care and Billing Professional

Pune

5 - 7 yrs
|

INR 6 - 10 Lacs

Senior Consultant - ORMB

Pune, Maharashtra, India

20 - 20 yrs
|

Salary: Not disclosed

Social Media Manager

Pune

7.0 - 12.0 yrs
|

INR 7 - 17 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
RIA Advisory logo
RIA Advisory

Consulting

New York

RecommendedJobs for You

RIA Advisory logo

IT - HelpDesk

RIA Advisory

Pune, Maharashtra, India

RIA Advisory logo

IT - HelpDesk

RIA Advisory

Pune, Maharashtra, India