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Support
UX Research Intern Remote Type
Hybrid
Bengaluru,
India
Job Category
Internships
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Job Summary We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Manager, Sales and help us do what we do best: propelling business forward.
ShareFile by Progress is a secure file sharing and content collaboration platform that empowers professionals to collaborate easily and securely across devices and locations. Our product teams are focused on delivering seamless, compliant, and customer-first experiences for industries such as legal, finance, healthcare, and beyond.
About the Internship
- We are looking for a curious and motivated UX Research Intern to support the ShareFile
- UX team in shaping the future of our product experiences. You will collaborate with UX
- Researchers, Designers, and Product Managers to uncover insights that drive user-centric
- decisions across key initiatives like user retention, data security, and collaboration
- This role is perfect for students or recent graduates passionate about user experience, behavioral insights, and real-world impact through research.
What You ll Do :
- Assist in planning and conducting user research studies (interviews, usability
- tests, surveys) across global user bases.
- Help manage research logistics such as participant recruitment, session
- scheduling, and documentation.
- Collaborate with researchers and designers to analyze both qualitative and
- quantitative data and turn findings into actionable insights.
- Create user personas, journey maps, and visual research summaries to share
- Support in designing survey instruments (e.g., using Pendo or other tools) and
- Contribute to cross-functional workshops that support shaping product direction.
Who You Are
- A student or recent graduate in Design, HCI, Psychology, Sociology,
- Anthropology, or a related field.
- Demonstrated interest or experience in user research, UX design, or product
- Comfortable working with remote tools and teams across time zones.
- Strong communication skills and a willingness to learn, iterate, and collaborate.
- Bonus: Familiarity with research tools like Figma, Maze, Dovetail, Pendo, or Google
You ll Thrive Here If You
- Are curious and empathetic, always asking why behind user behavior.
- Enjoy collaborating across disciplines and learning from others.
- Have a passion for turning messy data into clarity and insights.
- Want to contribute to a real product used by thousands of professionals worldwide.
What You ll Gain
- Hands-on experience working on real-world B2B product challenges.
- Exposure to end-to-end UX research processes in a cross-functional
- Mentorship from experienced researchers and designers.
- A chance to shape the future of a trusted enterprise product.
Stipend & Benefits
- This is a paid internship, with a competitive monthly stipend.
- You ll have access to internal training sessions, UX mentorship, and networking opportunities across ShareFile teams.
Together,
We Make Progress