4551 Inbound Process Jobs - Page 24

Key Responsibilities: Handle inbound and/or outbound technical support calls from international customers (e.g., US, UK, Australia). Diagnose and resolve basic to moderate technical issues related to hardware, software, connectivity, or service setup. Walk customers through step-by-step solutions using scripts, knowledge bases, or personal expertise. Escalate complex or unresolved issues to Level 2/3 technical teams as needed. Document customer interactions, issues, and resolutions accurately in the CRM system. Stay updated on product knowledge, technical procedures, and troubleshooting guidelines. Meet individual and team performance metrics including First Call Resolution (FCR), Average Handling Time (AHT), and Customer Satisfaction (CSAT) scores. Requirements: Language: Excellent English communication (both spoken and written). Key Competencies: Strong problem-solving and logical thinking abilities Patience and empathy while dealing with customer issues Ability to multitask and handle pressure in a fast-paced environment Willingness to work in night shifts and weekends (rotational) Benefits: Attractive salary and shift allowances Performance-based incentives Paid training and certification support Health insurance and wellness programs Cab/transportation facility (if applicable) Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Customer Service Executive Immediate Hiring! Were looking for enthusiastic and customer-focused individuals to join our growing team! As a Customer Service Executive , youll be the first point of contact for our customers, helping them with queries, resolving issues, and delivering an exceptional service experience. Job Responsibilities: Handle inbound/outbound customer calls, chats, or emails professionally Resolve customer queries efficiently and accurately Maintain a positive and empathetic attitude toward customers Follow up to ensure issues are resolved Update customer information accurately in the system Adhere to company policies and processes Requirements: HSC or Graduate (Freshers & Experienced welcome) Good communication skills (English/Hindi/Regional languages as required) Basic computer & typing skills Willingness to work in 24/7 rotational shifts and also day shifts available Strong problem-solving skills and a customer-first attitude Salary: 17,000 40,000 (Based on experience & last drawn) Location: Thane Week Offs: 2 rotational offs Apply Now: +91 91373 93377

Process :- Telecalling (Voice Process) Role & responsibilities: -Salary:- 15,000 To 20,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: PF+ESIC and other benefits Interested Candidate can share CV on bellow whatsapp number HR Akshada:- 9822472894

TALIC_NonTerm Insurance Sales process Fresher with excellent communication Any BPO experience required with average communication will go Fixed Day Shift 1 Rotational off Salary:- 15k to 20k INH Required Candidate profile Min HSC 15,000 to 25,000 (Salary will be closed on the basis of the candidate’s skillset and previous package) Interested Candidate can share CV on bellow whatsapp number HR Akshada :- 9822472894

* Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 20k Freshers can apply Min qualification- HSC * Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 * Rounds of Interviews:- HR round Operations round * How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

Process - Bank Of India - Customer service (Inbound process) Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 22K CTC ROI - HR and Ops only Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Rutuja Mob No:- 9822687351

Process :- Customer Care - TATA Aig Process (Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Reliable Tech Park Airoli Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- Up to 23,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Rutuja:- 9822687351

IVF Voice Process Average communication. Salary-14K tp 22k In hand Languages- Marathi, Hindi, English Need Linguistic candidates also Bangali , Telugu , kannada, Tamil Required Candidate profile Qualification- 12th and above Interested can reach out on HR Sakshi:- 84325 37262 Company Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Perks and benefits Incentives and growth opportunities.

Hiring for International processes - Voice & Blended Freshers can apply as well Salary 23K-38k in hand + Incentives + Cabs Location- Gurugram Should be comfortable with 24/7 shifts and 5 day working Whatsapp or call DEV on 9355887718 for more info Required Candidate profile Graduate/ Undergrauate Candidates Good verbal communication skills mandatory Should be comfortable working in night shifts Whatsapp or call DEV on 9355887718 to book your slot for the interview

Job Title: Customer Support salary:- 19990 Educational Qualification: Graduate Preferred/Undergraduate Work Schedule: 5 days/week, rotational shifts, 2 rotational week offs Day Shift Location: Airoli, Chandivali (Mumbai) Email ID:- Sourabh.singh@pyramidconsultinginc.com

0–5 years of experience in customer service or voice-based roles Excellent verbal communication skills in English (Fluency is a must) UG/G Both can apply 5 Days working, 2 Rotational off US/UK Shift Both side cab. Nandni @ 7291098048

Job Fair!!! Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-100 openings Tamil inbound voice process Walkin for Interview between 11AM to 4PM Interview Date: 15/07/2025 to 17/07/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Documents : can you bring xerox copy of aadhar, pan card, 10th, 12th, degree certificate or provisional or consolidated mark sheet or 5 sem marksheet Interested candidates Share your Resume: contact number: 7339258515 Yogeswari HR Kotturpuram: Tamil Inbound Voice process-CM Helpline customer care ICCS BPO is hiring for 50 Customer care Executives in Chennai Day & late evening shift only (No night shift), 6 days working with 1 rotational week off Handle customer queries Walkin date: 15/7/2025 TO 17/7/2025 Time:10AM to 5PM Interview Location: Government data center New building call center 1st floor Next to Anna centenary library Kotturpuram Chennai 600025 Contact HR : YOGESWARI Qualifications: Plus two/degree/Diploma (with arrears also can apply) CTC: 13300 (Incl PF & ESI) TAKE HOME - 11300 Interested call or ping me at 7339258515-HR Kindly call to schedule your Interview Mention in Resume (Yogeswari) Refer your Friends ALL THE BEST

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Call HR Kulsum On 7026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us Job description Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Salary: 5 - 6 LPA Joiners: Immediate Joiners Preferred Job Description: We are hiring Technical Support Associates for a leading Microsoft Voice Support process. The role involves assisting international customers with troubleshooting issues related to Microsoft products, including O365 and related services. Eligibility Criteria: Freshers and experience can apply Minimum 1 year of experience in technical voice support Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products, especially Office 365 Willingness to work in US rotational shifts Immediate joiners only For More Details Call HR Kulsum On 7026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Hello Job Seeker, Greeting From Shining Stars ITPL Job Title: Customer Care Executive Location: Lucknow Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 5 day working and 2 day rotational off what we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary : 17kctc + 3000 Quaterly bonus Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9580746603(HR Pooja) With Regards, HR Shrasti 9450957497

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Roles and Responsibilites:- To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Roles and Responsibilites:- To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Roles and Responsibilites:- To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Job Opportunity: Customer Service Representative (Voice Process) Location: Work From Home Job Type: 3-Month Contract Process: Domestic E-commerce Salary - 23k CTC Working Days: 5 days a week with rotational shifts and week offs

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Roles and Responsibilites:- To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary. Desired Candidate Profile Excellent verbal and written communication skills for effective customer interaction. Ability to work in an inbound process environment handling multiple tasks simultaneously. Strong problem-solving skills with attention to detail for resolving customer queries efficiently.

Department - Domestic Voice Process. Work Model: Hybrid 3 months WFO, based on your performance, will be given WFH Freshers are eligible Education qualification: 12th or Diploma and above. Salary: 2LPA(Fresher's)- 2.5LPA(Experienced) It is day shift Required Candidate profile Must be fluent in 3 languages: English, Hindi, and Telugu It is day shift Strictly no BE, BTech, or PG (May consider if you have BPO work experience) Age limit: up to 30

Hiring for Premium International Process We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US voice process. Freshers are also welcome with excellent communication skills Job Location: Gurgaon 5 Days Work from Office Shift: Day Shift/ Night Shift Work Experience 0-36 months Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category Premium International customer service process Education Skills Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.) Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience B.Tech and MBA Freshers are not Applicable Note : Please carry your hard copy resume and Id proof.

We are Hiring Candidates who are experienced in International Voice Process (Customer Support) for US Healthcare Industry. Excellent English Communication Skills Required Customer Support experience preferred Must be ready to work in Night shift Minimum 6 months of experience in International Voice Process is mandatory. Cab is free of cost Work from office only (NO WFH) Immediate joiners, Notice period also acceptable upto 30 days Job location: Chennai (Ambattur) Candidates from Anywhere in Tamilnadu can apply. 5 days work (Weekend fixed OFF) CTC - Max 5.5 LPA Please share your updated resume to below contact, Lithan HR HR Talent Acquisition | Accesshealthcare m: India - 7339696444 (Call/Whatsapp) w: www.accesshealthcare.com Key Responsibilities Handle professional inbound/outbound calls with international clients. Resolve customer queries, complete transactions, and aim for first-call resolution. Follow standard scripts while maintaining a natural and empathetic tone. Log all call interactions accurately into the CRM system

Handle inbound and outbound customer calls in a professional manner Resolve queries, provide accurate information, and ensure customer satisfaction Maintain proper documentation of interactions Required Candidate profile Fixed salary with performance-based incentives Paid training and growth opportunities Friendly work culture and job stability Day shifts available

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Call HR Ambika On 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us Job description Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Salary: 5 - 6 LPA Joiners: Immediate Joiners Preferred Job Criteria: * Immediate joiners required Should be available to join us in the month of July. * Minimum 6 months of experience in an International Voice Process (Tech knowledge required) (Healthcare experience cannot be considered) * Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 6.5 LPA (varies based on candidate experience) For More Details Call HR Ambika On 9110657487 or 9964080000 or visit jobshop.ai to explore other open positions with us