365 Process Jobs

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046

This position is responsible for the end-to-end contract negotiations for new or renewed vendor engagements, with focus on IT categories such as Software, Hardware, SaaS, Cloud, & Telecom. The ideal candidate will liaise with Guardian internal stakeholders and partners to understand their requirements for procurement of goods or services. The ideal candidate would take the lead role in developing RFP/RFI. The ideal candidate will demonstrate strong organizational skills, possess the ability to multi-task, be detail oriented, and be able to set and manage priorities. The ideal candidate will liaise effectively with various Guardian teams, including Legal, Risk & Compliance and Security Ability to review, redline contracts related to Professional Services, Software, Hardware, SaaS, Services, Cloud & Telecom related contracts (i.e.: Master Software/Hardware Agreements, ELAs, Cloud Agreements, etc.) Providing end-to-end administrative support for technology contracts Ability to redline contracts to facilitate negotiations Ability to collaborate with various internal stakeholders on all requirements and work with Legal, Information Security, and Risk Management on contract negotiations Candidate must have strong negotiation skills when dealing with vendors Candidate must be good at analysing business terms and conditions with vendors via phone and/or email to ensure minimum risk related to Guardian purchases Ensuring all contracts for legal review are organized, validated, and include all supporting documentation Maintaining updated contract repository Working with internal customers and partners such as legal and business owners, to optimally structure contracts. Scheduling regular meetings with internal requestors to review expiring contracts investigate renewal options for cost savings opportunities Strong ability to execute against the set standards and follow policies, best practices, and process to ensure compliance Ability to explain contract terms to internal business partners to ensure they are compliant with contracts Help to develop processes and tracking mechanisms to measure and report on compliance Meeting regularly with Legal teams to review and set priorities for all contracts and provide project status and analysis throughout the contract life cycle. Providing continuous improvement recommendations to streamline current vendor sourcing/contracting process. Staying abreast of current industry contracting practices and supplier landscape. Obtain savings and cost avoidance in contracts. Consistently monitor and validate data regularly to report on compliance issues. Develop processes if they do not exist for specific vendors to ensure compliance. Functional Skills Demonstrable understanding of the end-to-end sourcing and contracting process. The ideal candidate will demonstrate strong organizational skills, possess the ability to multi-task, be detail oriented, and be able to set and manage priorities. Excellent computer skills including Microsoft Office (Outlook, Word, PowerPoint, and Excel). Ability to comprehend business and legal terms related to sourcing/contract matters. Experience in working with Contract Lifecycle Management (CLM) tools, including contract creation, review, tracking, and repository management to streamline legal and procurement process Ability to interact effectively with various departments such as Sourcing, Legal, Information Security, Risk Management Ability to plan, organize and carry out multiple related sourcing and contracting activities simultaneously. Demonstrates self-awareness, embraces feedback, and has appropriate sense of urgency. Excellent Verbal and Written Communications. Education Bachelor’s degree in Law (BALLB/LLB) Experience 10+ years’ experience Work time: Shift (12 PM to 9PM) Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107162

School : WITTY Campus : Witty International School, Malad Country : India Qualification : Bachelor in Education OverView : PGT Economics - CAIE Responsibility : Organize classroom lectures and coursework Prepare materials and activities Assign homework and interesting exercises Determine exam and assignment grades Provide feedback based on workload and classroom behavior Keep a record of students’ attendance and grades Manage classroom crises and resolve conflict Collaborate with teaching staff and administrators to foster a good student experience SkillsDescription : Knowledge of various teaching methods Exceptional organisational and communication skills A patient and resilient personality Dedication to students and education Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Instrumentation Engineer/Sr. Engineer - Chemical Industry Job Title: Instrumentation Engineer Department: Engineering/Maintenance Job Summary: The Instrumentation Engineer is responsible for overseeing the maintenance, calibration, and installation of instrumentation and control systems across the chemical manufacturing facility. This includes ensuring the proper functioning of all measurement and control equipment to support safe, efficient, and continuous operations. The role involves leading a team of instrumentation technicians, managing projects, and working closely with other departments like Production, Maintenance, and Health & Safety. Key Responsibilities: Instrumentation & Control Systems: Oversee the installation, maintenance, and repair of instrumentation and control systems across the facility. Ensure that instrumentation systems such as flow meters, pressure transmitters, temperature sensors, and level gauges are operating correctly and are calibrated as per schedule. Work closely with production and maintenance teams to troubleshoot and resolve equipment issues. Review and approve technical drawings, specifications, and project documentation related to instrumentation and control systems. Safety & Compliance: Ensure all instrumentation and control systems comply with relevant industry regulations and standards. Promote safety-first practices within the team, ensuring all tasks are performed with proper safety protocols. Conduct hazard and risk assessments related to instrumentation systems and implement corrective actions where needed. Lead compliance efforts for environmental monitoring and reporting requirements (e.g., emissions, process safety). Project Management: Manage instrumentation and control projects, including budgeting, scheduling, resource allocation, and coordination with contractors or vendors. Coordinate with engineering teams on new installations, upgrades, or plant expansions. Develop and manage the instrumentation maintenance budget, ensuring cost-effective use of resources. Continuous Improvement: Identify and implement improvements in instrumentation systems to enhance reliability and reduce downtime. Stay updated on the latest instrumentation technology trends and recommend upgrades when beneficial to the operation. Participate in root cause analysis for instrumentation-related incidents and provide solutions to prevent future occurrences. Qualifications & Requirements: Education: Bachelors Degree in Instrumentation Engineering, Electrical Engineering, or a related field. Experience: Minimum 1+ years of experience in instrumentation maintenance and control systems. Experience in a chemical manufacturing or similar process industry is highly desirable. Skills: In-depth knowledge of instrumentation systems (flow, pressure, temperature, level, and analytical instruments) and control systems (DCS, PLC, SCADA). Strong understanding of regulatory requirements and safety standards in the chemical industry (e.g., OSHA, EPA). Excellent leadership, communication, and team management skills. Proficiency in troubleshooting instrumentation problems and managing complex technical projects. Familiarity with CMMS (Computerized Maintenance Management Systems) for tracking maintenance and calibration activities.

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call muthamma@9886112704 call pooja@9886112704 call hr indu@7848820046

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Urgent hiring for Process engineer btech full time 4 backlog max 60 % min whtsap cv - 7718894979

Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Interview for BE Chemical Fresher GET - 26th June at Ahmedabad Location Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start your career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My LinkedIN: https://www.linkedin.com/in/urvisdp VISIT OUR BHARUCH OFFICE FOR CALL LETTER SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat

Interview for 2025 Pass Out Engineers - BE/BTech/Diploma - Chemical Contact Urvi Madam on 9712914207 & Visit Our Office Share with yr friends Golden opportunity to Start your career We are Best Consultancy in Gujarat to provide Jobs . Required Candidate profile Join My LinkedIN: https://www.linkedin.com/in/urvisdp VISIT OUR BHARUCH OFFICE FOR CALL LETTER SDP HR SOLUTION 610,GOLDEN SQUARE OPP HOTEL REGENTA ABC CIRCLE BHARUCH We Provide Best Jobs in Gujarat

SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 3 Yrs or above in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 3-6 years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension, tax amount reporting Pre - boarding loans, hazard insurance, MI cancellations Escrow tools like CoreLogic, LERETA, Proctor, Assurant Good to have: knowledge of mobile homes Proficiency in MS Office and typing (30+ WPM) Excellent communication, analytical, and team collaboration skills Willingness to work in night shifts and from office location Educational Qualification: Graduate/Diploma (4 years) in any discipline Preferred: Bachelor’s in Accounting , Finance , or relevant field Benefits Internal Job Promotion (IJP) opportunities Medical insurance coverage One-way cab facility

Overview Analyzes, develops, designs, and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation. Work may be reviewed for accuracy and overall adequacy. Follows established processes and directions. Responsibilities Establishes requirements for less complex design projects Works on Completing all phases of Software engineering design projects Works on analysis of processes and delivers results to necessary stakeholders Analyzes results and recommends solutions Works on developing expected results on a variety of products Develops documentation for new projects and reviews previous results Works with latest technologies and new approaches Reviews changes or upgrades to existing designs or test Exercises judgment in selecting methods and techniques for obtaining solutions on assignments Qualifications All other Regions: Bachelor's Degree 0 to 2 years of experience Quantitative and problem solving skills

Job description Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Whatsapp / CALL --- Khushi- 80851 24583 Ayushi- 80851 24583 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Responsibilities: * Conduct quality control checks on electrical components. * Participate in process improvements through CAPA implementation. * Collaborate with ITIs for training programs.

Job Summary We are seeking a seasoned Project Manager with 9 to 11 years of experience to join our dynamic team. The ideal candidate will have expertise in BMCHelix Remedy and Service Management with a strong focus on stakeholder management and compliance. This role involves managing the change lifecycle and ensuring effective communication across teams. The position is hybrid with day shifts and does not require travel. Responsibilities Lead project planning sessions to ensure timely delivery of project milestones and objectives. Experience in BMCHelix to monitor service management. Provide strategic direction for managing key stakeholders to align project goals with business objectives. Ensure compliance with risk management protocols to mitigate potential project risks. Manage vendor relationships to ensure quality deliverables and adherence to project timelines. Facilitate change communication to ensure all team members are informed and aligned with project updates. Oversee the change lifecycle management to ensure smooth transitions and minimal disruptions. Implement ITIL V4 best practices to improve incident management and service delivery. Coordinate with cross-functional teams to ensure seamless project execution and delivery. Monitor project progress and make adjustments as necessary to ensure successful project outcomes. Develop and maintain comprehensive project documentation for transparency and accountability. Evaluate project performance and provide insights for continuous improvement. Foster a collaborative team environment to drive innovation and efficiency. Qualifications Possess in-depth knowledge of BMCHelix Remedy and its application in service management. Demonstrate strong stakeholder management skills to effectively communicate and negotiate with diverse groups. Have a solid understanding of compliance and risk management principles to ensure project integrity. Exhibit proficiency in vendor management to maintain productive partnerships. Show expertise in change communication to facilitate effective information dissemination. Be well-versed in ITIL V4 practices to enhance incident management processes. Have experience in managing the change lifecycle to ensure successful project transitions. Certifications Required ITIL V4 Foundation Certification PMP Certification

Job Summary Join our dynamic team as a Claims Specialist focusing on insurance claims adjudication. Utilize your expertise in MS Excel to analyze and process claims efficiently. Work from our office during night shifts contributing to the accuracy and timeliness of claim resolutions. Your role will directly impact customer satisfaction and operational excellence. Responsibilities Analyze insurance claims using MS Excel to ensure accurate adjudication and processing. Collaborate with team members to review and verify claim information for completeness and accuracy. Provide detailed reports on claim status and discrepancies to management for further action. Communicate effectively with stakeholders to resolve claim issues and ensure customer satisfaction. Maintain up-to-date knowledge of adjudication processes and insurance regulations to ensure compliance. Utilize Excel functions to streamline claim processing and enhance data management efficiency. Monitor claim trends and identify areas for process improvement to optimize operations. Support the team in achieving departmental goals by contributing to high-quality claim adjudication. Ensure timely resolution of claims to meet service level agreements and enhance customer experience. Participate in training sessions to enhance skills and stay updated with industry best practices. Assist in developing strategies to improve claim processing accuracy and reduce errors. Engage in continuous learning to adapt to evolving insurance industry standards and technologies. Foster a collaborative work environment to achieve team objectives and drive company success. Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting. Possess strong knowledge of insurance claims adjudication processes. Exhibit excellent communication skills in English for effective stakeholder interaction. Show attention to detail and problem-solving skills to ensure accurate claim processing. Have a minimum of 2 years of experience in insurance claims adjudication. Display ability to work night shifts in an office setting.

Align NPI strategy, lead decisions, manage docs (PFMEA, WI), support design reviews, drive Lean, resolve yield issues, lead DFM/DFA, develop processes, ensure IATF 16949 compliance, coordinate suppliers, execute pilot builds, track milestones.

Job description Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Whatsapp / CALL --- HR Devika 9821182651 HR Mahvish 9628373766 HR SIMRAN 9821182647 HR RIYA 9628373761 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Digital Operations Specialist, HubSpot Admin with strong data skills Are you passionate about data accuracy, segmentation, and governance? Are you a HubSpot reporting wizard who knows exactly how to create the right lists to support Marketing teams with delivering the right message to the right person? If you're a HubSpot wizard with a flair for analytics, reporting, and data visualizations, this role could be the perfect opportunity. Join our newly established Marketing Delivery Centre based in Chennai, India. You’ll report to the Head of Marketing Delivery Centre and are part of the Brand, Marketing and External relations team. Your new role As our Analytics Specialist, you’ll be the go-to expert for ensuring the health, integrity, and effectiveness of our HubSpot database. You’ll be working on data governance, segmentation, and list uploads as well as the CRM sync while supporting Digital Operations Specialists and Marketing Managers in delivering high-impact campaigns. Your key tasks and responsibilities will be: Be responsible for HubSpot data health and enforce data governance standards. Monitor key integrations, most importantly MS Dynamics. Extract, clean, and organise data to build targeted lists for e-mail campaigns, nurture workflows, advertising, and CRM enrichment. Manage list uploads and lead handover and sync between Marketing and Sales systems. Leverage HubSpot and to create actionable reports and dashboards. Report on leads and engagement for stakeholders across the organisation. Work with Marketing and Operations to understand the performance of our assets across channels. Take responsibility for overall HubSpot admin: Access rights, naming conventions, overview of automation. Qualification From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe a good starting point is: Proven expertise in HubSpot Marketing and Operations Hub, including reporting, segmentation, and database management. High proficiency in Excel and data visualization tools like Power BI. Familiarity with API integrations, CRM systems preferably MS Dynamics, and data synchronization processes. HubSpot certifications, particularly in Reporting and Operations, are a strong advantage. Detail-oriented with a passion for data accuracy and quality. Analytical mindset with the ability to extract insights and solve complex problems. Basic understanding of HTML and CSS as well as SQL skills are not a requirement but certainly are an advantage. Strong communication and collaboration skills, with experience working across global teams. Highly organized and capable of managing multiple projects and deadlines. Additional Information Being detail oriented and proactive is important. You are a good collaborator and positively engage with colleagues across a global organisation and you are good at structuring your work and managing time and tasks Welcome to our Support Organization In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. How to apply Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.