160 Hub Operations Jobs - Page 4

Manage end-to-end warehouse operations, ensure WMS accuracy, oversee inventory control, and stock audits, and coordinate with clients for seamless inbound/outbound operations and SLA adherence. Required Candidate profile Need someone with 1+ years of experience in warehouse management. Should be excellent in communication and MS Excel. Working days - 6 days a week. Job Location - Gurgaon

Locations: Dhone , Hindupur , Poddutur Responsibilities: Lead and optimize Hub Operations in line with logistics and supply chain standards. Ensure exceptional customer satisfaction and manage escalations effectively. Implement employee engagement initiatives to foster a productive team environment. Uphold Zero Tolerance Policy (ZTP), SOPs, and SLAs. Prepare business dashboards, manage budgeting, and oversee cash handling. Coordinate with departments for regulatory compliance and operational efficiency. Conduct team meetings, minimize attrition, and develop team leaders. Maintain safety standards, facility hygiene, and shipment accuracy. Address grievances through open house meetings and follow-up actions. Achieve KPIs related to capacity utilization and operational efficiency. Collaborate with local vendors, manage cash collection, and ensure financial reconciliation. Monitor Team Leaders' performance and identify talent for career progression. Note: "Candidate who have experience only in Ecommerce industry particularly from Last Mile can apply for this post" Interested Candidates Share your resumes over : dasarilaya.vc@flipkart.com , 7075852115

Role & responsibilities: File handling- checking and ensuring that all the required documents are in place and verified. Timely Disbursement of files. File forwarding to Hub/ Corporate within TAT. Clearing all the pendency and updating the MIS. Timely Updating the Post Disbursal documents. Making sure all the operation process in done within the standard compliance. Handling queries related to internal/ external Audit. Undertaking the eNACH process. Maintaining and updating the MIS. Making sure the Policy implementation is done properly with sales, business and credit teams. Collaborate with various cross-functional teams to implement robust disbursement processes, effectively minimizing default risks. Cash collection checking and follow-ups. Vendor Management. Any other work related to branch operations and credit. Preferred candidate profile : Currently working/ have worked in Banks or NBFCs, Having good experience in handling operations and related work.

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred candidate profile Graduation Mandatory

Position: Operations Head About Us: Book Water Tech Pvt Ltd is a leading provider of 20L bubble top water cans and premium glass bottled water. We serve a wide customer base through B2B and B2C channels, ensuring timely and safe delivery of high-quality drinking water. Key Responsibilities: 1. Operations & Fulfillment: Oversee end-to-end operations of B2B and B2C order fulfillment across all regions. Ensure timely delivery of 20L bubble top cans and premium glass water bottles. Monitor daily dispatch schedules and coordinate across departments to meet customer demands. 2. Logistics & Supply Chain Management: Plan and manage the logistics network, including last-mile delivery, fleet management, route optimization, and cost efficiency. Maintain healthy inventory levels and reduce wastage and pilferage. Coordinate with transport vendors and internal drivers for smooth delivery execution. 3. Hub & Godown Management: Supervise all operational hubs/godowns including inventory handling, inward and outward movement of stock, cleanliness, and safety protocols. Ensure proper documentation, stock audits, and compliance with company standards. 4. Team Management: Lead, train, and manage a team of delivery personnel, loaders, godown incharges, and hub coordinators. Develop performance metrics and ensure team accountability and efficiency. 5. Process Optimization & Reporting: Identify operational gaps and implement process improvements. Generate and analyze daily/weekly/monthly operational reports to drive efficiency. Collaborate with other departments such as Sales, Customer Support, and Finance to ensure seamless operations. Key Requirements: Bachelors degree in Operations, Logistics, Supply Chain Management, or related field (MBA preferred). 812 years of experience in operations management, preferably in FMCG, logistics, or water delivery business. Strong leadership and decision-making skills. Hands-on experience in managing delivery operations, godown activities, and logistics teams. Knowledge of ERP systems, route planning software, and inventory management tools is a plus. Excellent communication, coordination, and problem-solving skills.

Role & responsibilities We are seeking a HR Business Partners (HRBP) to drive the people strategy for one of their key businesses, specifically focusing on supply chain and operations teams. This role is pivotal in shaping workforce productivity, talent strategy, and employee experience while safeguarding the organizations culture. The role will be end to end HRBP for warehouse/PODs employees and requires high initiative and ownership to not only drive process and compliances, but also proactively identify ground issues and escalate to right teams for proactive actions. In addition,, the role will also handle key projects to enhance efficiency / effectiveness of processes for the warehouse employees. Job Responsibility: Partnering with Key Business Stakeholders on HR Issues and recommending actions on all People related issues in the region. Utilizes process data and metrics to identify business process challenges, recommends & implements innovative solutions for improving operational efficiency and effectiveness that drive the People Experience Proactively identify and drive implementation of continuous improvement opportunities Evaluates existing processes, quantifying, and identifying opportunities to standardize, create SLAs. Driving Productivity in the vertical through various Performance Management/Talent Management Initiative Responsible for the end to end life cycle management and guiding unit HR for sourcing and hiring strategies, performance management, compensation etc. Attendance and Time Management: Implement and manage attendance and timekeeping systems to streamline processes. Be custodian to UPL and employee NPS metrics for these employees HR Policy Implementation: Ensure compliance with HR policies and procedures across the warehouses. Drive employee engagement initiatives, including Rewards and Recognition (R&R) programs. Recommend process/policy improvements to HR/Business Leadership in order to enable the organization to create an engaged and productive workforce. Handle employee grievances effectively, fostering a positive work environment. Be the first point of contact for any ethical / integrity / IR issues on ground and represent the team to resolve the ground concerns amicably in partnership with ER Team Administer On-roll employees performance management and learning & development in conjunction with the L & D team. This role includes, increasing workforce capability, improving organizational design and structure, providing change leadership, strategic staffing, talent management /succession planning and supporting day-to- day operations as well as on-going process improvement. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Manage the regional HRBP team through active coaching, development and collaboration. Vendor Management for Blue Collar Workforce: Collaborate with vendors for effective employee grievance redressals. Preferred candidate profile An ideal candidate will have 2-4 years of experience in HR Business Partner. with scale workforce in comparable e-com / retail sector who manages distributed workforce Experience in managing contractual workforce and people management MBA in HR would be desirable.

Role & responsibilities Manage day-to-day operations in assigned dark stores, ensuring efficient workflow and productivity. Supervise and guide the store staff, fostering a positive and performance-oriented work environment. Implement logistics optimizations to enhance the efficiency of supply chain operations. Oversee inventory levels, ensuring accurate stock counts and availability to meet demand. Lead process improvement initiatives to drive operational efficiencies and cost reductions. Establish and monitor performance metrics for continuous improvement in operations. Ensure compliance with safety standards and regulations within the warehouse environment. Coordinate with cross-functional teams to align operations with business objectives and market demand. Preferred candidate profile Extensive knowledge and experience in warehouse management to ensure optimal inventory storage and accessibility. Ability to enhance logistics operations, aiming for maximum efficiency and reduced delivery times. Proven track record in inventory control, ensuring accurate stock levels and minimizing discrepancies. Experience in process improvement to refine operational workflows and eliminate inefficiencies. Strong leadership skills to effectively manage and motivate a team towards achieving organizational goals. Proficiency in order fulfillment operations, ensuring timely and accurate processing of customer orders. Comprehensive understanding of supply chain management principles to support seamless store operations. Competency in budget management, capable of overseeing financial planning and spending within operational units

A renowned used car sells company is hiring for Hub Inspector in Hyderabad and Bangalore location. Hyderabad- Phoenix Trivium Bangalore- DSL Virtue Mall Key Responsibilities - Conduct thorough inspections of used cars, checking 200+ points, including exterior, interior, engine, and key components - Evaluate car condition, identifying any damage or issues - Generate detailed inspection reports - Determine car's value based on condition and market trends If you are interested please reach out to Nidhi- 6370353857

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

FILING INFORMATION Position Manager - Hub Operations Department Express Business, Operations Location Multiple Locations Band 3 Reports to Manager - Hub Operations ROLES & RESPONSIBILITIES Key responsibilities Handling HUB Operations for an assigned shift. Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) Manage the weekly creation and daily management of the line haul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments Maintain the shipment records for each client Maintain the SLA for each shipment to be received at customer premises within scheduled time. Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems Plan appropriate / sufficient transportation based on daily needs. Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns Forecasting operation planning for festive peak load to ensure no breakdown in ops. Developing & maintaining strong and good relationship with vendors. Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms. Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept. Maintaining relationship with local authorities so that operation activity can be done effectively. Studied on customer expectation and requirement and giving input to management for planning and development. QUALIFICATIONS & COMPETENCIES Any Graduate / Post-Graduate Experience in managing shift in Hub with at least 2-3 years experience. Able To Manage Route/Transhipment/Local Deliveries and Operations Able To Communicate to Branches and Vendors Efficiently

Responsibilities Coordinate delivery schedules and routes Load, unload, and transport items safely Interact with customers in a professional and courteous manner Work in Warehouse Schedule: Day shift Work Location: In person Employee state insurance Travel allowance

Role & responsibilities Supervise and mentor a team of associates, promoting a positive work environment. Conduct regular training sessions to enhance team performance and ensure compliance with standards. Coordinate daily operations, including inventory management, order processing, and product storage. Monitor key performance indicators (KPIs) to ensure efficiency and quality. Oversee stock levels, manage replenishment processes, and conduct inventory audits. Implement best practices for inventory accuracy and loss prevention. Identify areas for process improvement and collaborate with management on strategies. Ensure timely and accurate order fulfillment to meet customer expectations. Address customer inquiries and resolve issues related to orders and delivery. Ensure compliance with health and safety regulations, maintaining a clean work environment. Conduct safety training and enforce safety protocols among team members.

Role & responsibilities Basic knowledge in Last mile operations, Audit Knowledge, Supply Chain Operations, Excel. Preferred candidate profile Kannada Mandatory Graduation Preferred

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred Male candidates Graduation Mandatory

A renowned used car sells company is hiring for Hub Inspector in Hyderabad and Bangalore location. Hyderabad- Phoenix Trivium Bangalore- DSL Virtue Mall Key Responsibilities - Conduct thorough inspections of used cars, checking 200+ points, including exterior, interior, engine, and key components - Evaluate car condition, identifying any damage or issues - Generate detailed inspection reports - Determine car's value based on condition and market trends If you are interested please reach out to Sourav- 8918542297

Role & responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Preferred candidate profile Prior experience in process design and operations implementation. 0.6-3 years of experience in managing blue collar workers. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of services along with proficiency in Excel will be preferred. Salary + Allowance + PF and medical insurance Freshers also can apply Kindly reach out to sathya.s@cielhr.com - 8618271268 for any queries

Role & Responsibilities: Ensures end to end smooth running of logistics operations for the zone/area Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. Responsible for all the SLAs & TAT are maintained. Responsible for reduction in cost and increase in productivity for the region. Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc. Handles the continuous improvement projects w.r.t., cost service and employee productivity • Maintenance of all the operational budgets Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages Impart behavioral & soft skills training to the team as and when required. Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices Monitoring security parameters across region and ensures no unlawful activity occurs Person Specifications- Skillsets/Education: Functional Skills Operations Management, Data Analysis, Stakeholder Management Experience - Relevant experience in Logistics/ Manufacturing industry. Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Should be open for extensive travel.

Day to day branch operation activity. Going for pick-up along with vehicle at client location. Data entry. Coordinating with client for daily pick-ups. Ensuring shipments are connected from branch on time Follow-up with team for on time delivery Required Candidate profile 2+ years exp. in operations with a express/PTL/Transportation company. Good knowledge of data entry in ERP. Local geographical knowledge. Good convincing skills.

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal. Preferred candidate profile Kannada Preferred Graduation Mandatory