164 Hub Operations Jobs - Page 7

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal.

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal.

Role & responsibilities To ensure the smooth running of the allocated warehouse shift, ensuring appropriate resources (people, equipment) are available to meet planned activity levels. Ensure compliance to all appropriate legislation related to safe conduct of warehouse operations. Maintain and enhance effective working relationships with shift supervisors and their staff. Contribute to the identification, evaluation and where appropriate implementation, of improvement initiatives within the warehouse. Ensure staff work to the processes and procedures relating to the warehouse operation. Recruitment of supervisory and operative staff as required. Setting staff performance levels, providing feedback on achievement and identifying improvement opportunities. Regular communication with shift staff on departmental and shift matters. Preferred candidate profile Minimum 2-5 years experience in a Warehouse, of which at least 2 should have been in a logistics management/supervisory position Educated to High school, Diploma or Relevant level. Logistics or supply chain qualification. Membership of a relevant Institute. Computer literate. Demonstrable experience in people management

Role & responsibilities Responsible for the overall strategy and execution of Hub Operations as well as the planning and directing activities and operations of the business. Effective execution of the SOP with zero deviations. Identify and drive continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations. Customer rapport and network and need to handle Key accounts. Over-viewing the staff recruitment, training, leading and employee development. Works with freight and transportation companies to get route and rate. Needs to be driven, growth oriented and accountable. Should have high level vision along with capability to get into individual execution details. Candidate should have a 360 degree control of the respective locations and should play a key role in making the office a profit centre

Role & responsibilities Roster Planning & execution for delivery executives based on the order trend at the hub. Monitor the delivery executives' performance, identify low performers & help them to improve their performance through PIP. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge. Facilitate new hire onboarding, including conducting orientations and training sessions. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources. Provide real-time support to delivery executives to maintain the best customer experience. Basic Qualifications 2+ years of experiences in logistics industry. Strong management skills & Local geography knowledge. Strong knowledge of last-mile delivery operations, including delivery executive and driver roles. Excellent communication and interpersonal skills. Perks and benefits Employee health Insurance Parental health Insurance Performance based incentives

*Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules * Planning and monitoring inbound and outgoing deliveries. * Vehicle tracking and Monitoring Required Candidate profile * Written & Verbal Communication * Ms Office & PC Skills * Should be physically fit, flexible for rotational shifts.

Role & responsibilities Ensure hub opening/closing aligns with operational standards. Supervise sorters and oversee shipment sorting by route. Plan and allocate deliveries based on available resources. Train team members on operational standards. Create and assign run sheets /pickup sheets to Wish Masters. Prepare reports, manage emails, and execute ERP transactions. Handle cash collection, reconciliation, and ERP updates. Support deliveries/pickups when needed. Lead and motivate the team; manage attrition and grievances. Support adoption of new policies and processes. Track undelivered shipments and follow up with customers. Monitor Wish Masters real-time performance and provide enroute support. Ensure zero stock variance daily. Achieve team KPIs aligned with company goals.

Amazon.com, Inc. is a US-based multinational e-commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Manager for one of its Fulfillment Center(FC). Four key areas that youll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools Other requirements: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work on weekends and/or shifts Key job responsibilities Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational issues affecting functional area. Role & responsibilities Preferred candidate profile

inward out ward cycle count inventory management last mile delivery hub management Defining building & executing the delivery process from delivery station to customer address Closely monitoring Inventory part & make sure good Quality & less Wastages Required Candidate profile 1yr + exp in same domain hub operations Strong Knowledge of Logistics processes People Management (ability to manage a large team) Good computer and analytical skills Good Communication

KEY RESPONSIBILITIES Prepare and share periodic reports and MIS on branch performance with respective stakeholder. Manage and lead local operations team • Manage branch functioning as per laid down norms for Operations (Route planning, TATs etc.) • Ensure compliance and adherence to agreed SLAs with clients • Ensure that all route related resources are ready for route dispatch • Ensure adherence and implementation of standardized operating procedures • Coordinate with Network Planning team for suggesting route restructuring in case of added/deleted RGPs or to increase efficiency of route operation • Ensure prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties • Monitor performance of the branch on a regular basis and take decisions in the interest of the branch's performance in consultation with management • Support internal and external auditors in audits and ensure that challenges discovered in audits are responded to addressed on timely basis • Ensure efficient management, adherence to vault related SOPs and security of vaults Customer ( Direct ownership) • Participate in customer review meeting (retail/MSP) on case to case basis with sales team on service delivery satisfaction, SLA fulfilment and unjustified penalties • Participate in meetings for potential business deal with Business Development team • Maintain good relationships with the clients in the branch • Provide effective solutions to issues in branch operation • Drive & encourages performance oriented culture in the branch towards achievement of strategic goals • Ensure security and safety of the branch and its personnel Team Management is must. MBA Candidates who have Experience in operations as well as Team Management can only Apply

Team Lead About Flipkart Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy Flipkart is maximizing for our customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India. Our Commitment to Superior Customer Experience: At Flipkart, the customer is the focal point of all our endeavors and a cornerstone of our success. At SCM, we exhibit a strong Customer Obsession mindset, demonstrating an unwavering commitment to understanding and exceeding customer expectations at every interaction. By prioritizing superior customer experience, we aim to maintain our position as a leader in the e-commerce industry and strive to win the trust and loyalty of our customers at every single opportunity. About the Role At Ekart our continuous endeavor is to provide high quality experience to the customers by increasing operational excellence. The purpose of this job role is to lead the assigned tasks within the hub.The standard operating procedures to be adhered by the Hub teams at all times. You are responsible for: 1.Ensure Hub opening & closing is done as per operational standards and requirements. 2. Supervise the Sorters who receive the shipments. 3. Planning as per available resources and allocating shipment for bike and van deliveries. 4. Ensure all team members are trained and are aware of operational standards. 5. Sorting shipment as per defined routes. 6. Create the Runsheet/Pickup sheet and assign daily work to WMs. 7. Prepare Reports; Check and revert on mails. 8. Execute ERP Transaction. 9. Prepare and share Day End reports. 10. Collection of cash, accounting and reconciliation with ERP. 11. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. 12. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. 13. Adhering & supporting the organization into seamless adoption of new policies & process. 14. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery. 15. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan. 16. Provide support to the Wish Masters enroute and take necessary actions. 17. Ensure unexplained Zero stock variance at the hubs on a daily basis. 18. Achievement of Key Performance Indicators of Tem members as per company goal. Qualification -Any degree -Minimum 1-3 years of experience in Courier/Supply Chain/Warehousing/Logistics Operations -Ability to work in a fast-paced and dynamic environment, prioritizing tasks effectively to achieve organizational goals. To succeed in this role, you should have the following: 1) Proactive engagement to solve customer issues before they escalate, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs. 2) Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints. 3) Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization. Why work with us? At Flipkart, we promise to maximize what you care about the most. Youll get an opportunity to leave a mark and create your own legacy, youll have freedom to experiment, learn and grow, youll get to work with the best in our inclusive teams and experience our culture of care to ensure that you can focus on doing your best work. Every Flipster is a Maximiser - Curious, Audacious, Entrepreneurial, Purpose-Driven, Excited By Big Challenges, A Team Player and Inclusive. If this is who you are, then Flipkart is the place where you can thrive. We understand that your own aspirations and journeys are unique. So you choose what you want to maximize, and we provide you the platform for it. Because when you maximize, we maximize. Being Yourself @ Flipkart Flipkart respects and values differences. We are proud to be an equal opportunity employer and are committed to promoting a diverse workplace culture where every individual is valued for who they are, regardless of race, color, age, faith, gender identity or expression, sexual orientation, nationality, marital status, professional pedigree, physical ability, veteran status, or any other characteristics. We firmly believe that when people with diverse identities and perspectives work together, we create the most value for our customers, our people, and society. We are committed to fostering a culture of inclusion and belonging, where diverse teams innovate and excel every day.

Roles and Responsibilities Team Leading and Team Management of minimum 30 people experience is mandatory. Work experience from Logistic and Warehouse is preferred. This role includes Route Planning and Manpower planning. Desired Candidate Profile Candidate with experience in logistics operations with Team Management can only apply.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and exp lain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytic al Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic qualifications Bachelor's degree and team handling experience in similar industry Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred qualifications Experience in e-commerce, retail or advertising

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and exp lain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytic al Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic qualifications Bachelor's degree and team handling experience in similar industry Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred qualifications Experience in e-commerce, retail or advertising