HR Technology Solution Designer

As a Customer Solutions Design Professional at our organization, you play a crucial role in driving digital innovation within our HR tech domain. Your primary responsibility will be to support the creation of end-to-end technical designs and solutions that cater to the unique needs of our customers. Working closely with the customer solutions design team, you will ensure that the solutions are customized to meet specific requirements effectively. Your key responsibilities will include: - Supporting the capture of business requirements and translating them into high-quality technical solutions using standard solution approaches. - Resolving issues that may arise during the design process. - Contributing to the design of solutions based on specific requirements, aligning with the wider technical strategy or roadmap. - Designing scalable, adaptable, and cost-effective solutions in alignment with business needs and managing the integration of the design. - Ensuring that your designs adhere to architectural principles and policies. - Performing root cause analysis for issues related to designs. - Supporting change management, impact assessments, and updating design documentation. - Providing in-life support for solution-related issues or offering root cause analysis support for designs. - Supporting the implementation of process improvements within the customer solution design area. Skills and Experience Required for the Job: Functional Experience/Skills: - Proven experience in solution design and development. - Strong technical knowledge to translate customer requirements into detailed solution designs. - Excellent communication and interpersonal skills to collaborate effectively with teams and stakeholders. - Strong problem-solving skills and the ability to develop creative solutions to complex challenges. - Knowledge of industry standards and best practices. Experience Expected: - Over 3 years of solution design experience. - Good knowledge of Success Factors in a cloud environment and Learning Management systems. - Experience working in a global organization across multiple time zones would be beneficial. - Ability to produce business process designs to ensure an effective and efficient End 2 End HR solution. Our Leadership Standards: - Leading inclusively and safely. - Owning outcomes. - Delivering for the customer. - Commercially savvy. - Growth mindset. - Building for the future. About Us: We are a part of BT Group, along with EE, Openreach, and Plusnet, playing a vital role in connecting people, businesses, and public services. Diversity and inclusion are fundamental to our purpose, and we are committed to creating a workplace where everyone can thrive. We value diversity, celebrate differences, and embed inclusion into everything we do. If you believe you can contribute to our team and share our values of being Personal, Simple, and Brilliant, we encourage you to apply for this role. Your unique background and experiences are valuable to us, and we welcome candidates from diverse backgrounds. Flexibility in working arrangements and reasonable adjustments during the selection process are available to ensure inclusivity. Join us in making a real difference through digital transformation seize this opportunity at our Bengaluru location at RMZ Ecoworld, Devarabeesanahalli, India.,