Customer Solutions Design Practitioner BT Group

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that effectively meet customer needs. Your responsibilities will include capturing business requirements and translating them into high-quality technical solutions using standard approaches. Additionally, you will contribute to issue resolution during the design phase and ensure that solutions align with specific requirements and the broader technical strategy. Designing scalable, adaptable, and cost-effective solutions in accordance with business needs will be a key aspect of your role. You will also manage the integration of designs, ensuring adherence to architectural principles and policies. Root cause analysis for design-related issues, change management, impact assessments, and design documentation updates will fall within your purview. Providing in-life support for solution-related issues and offering support for design root cause analysis are also part of your responsibilities. To excel in this role, you will need a diverse set of skills including troubleshooting, business strategy, technology integration, decision-making, requirements analysis, root cause analysis, and requirements gathering. A growth mindset, negotiation skills, business analysis acumen, commercial awareness, solution design expertise, technology migration capabilities, inclusive leadership, and proposal development skills will also be essential for success. As a Customer Solutions Design Professional, you are expected to embody our leadership standards, which include leading inclusively and safely, owning outcomes that benefit the broader organization, delivering exceptional value to customers, demonstrating commercial acumen, fostering a growth mindset, and building diverse and future-ready teams where every individual can thrive.,

Posted 2 days ago

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Customer Solutions Design Specialist BT Group

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that align with customer requirements. By capturing business needs and translating them into high-quality technical solutions using standard approaches, you will contribute to resolving design issues and designing scalable, adaptable, and cost-effective solutions in line with business needs. Additionally, you will ensure that your designs adhere to architectural principles and policies, perform root cause analysis for design-related issues, and support change management and design documentation updates. As a Customer Solutions Design Professional, you will also provide in-life support for solution-specific issues, assist in the implementation of process improvements within the customer solution design area, and possess a diverse skill set that includes troubleshooting, technology integration, decision-making, requirements analysis, and root cause analysis. Moreover, you will demonstrate a growth mindset, negotiation skills, business analysis expertise, commercial acumen, solution design capabilities, and inclusive leadership qualities. In this role, you will be expected to embody the organization's leadership standards by leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, maintaining a growth mindset, and building future-ready teams. By inspiring trust, making decisions that benefit the broader organization, executing on clear priorities that add value to customers and the business, and demonstrating a strong commercial focus, you will contribute to the growth and success of both yourself and the organization.,

Posted 2 days ago

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Network Design Professional BT Group

3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Customer Solutions Design Analyst, you play a crucial role in creating end-to-end technical designs and solutions that align with customer requirements. Your responsibilities include capturing customer technical needs, translating them into solution designs following standard methodologies, and contributing to statement of work creation for customer engagements. Your role involves reviewing new developments and existing products, assisting in customer migration planning, and providing support for change management processes through impact assessments and design documentation updates. You will collaborate with various stakeholders throughout the project lifecycle to determine optimal solution designs for customers. Troubleshooting, business strategy, presenting/demonstrating, requirements analysis, root cause analysis, and negotiation are among the essential skills required for this role. Your ability to gather requirements, exhibit commercial acumen, perform business analysis, and design solutions will be essential. Moreover, your role will involve technology migration, proposal development, solution architecture, and decision-making. Emphasizing a growth mindset and inclusive leadership, you will work towards improving working processes within the customer solution design domain. Upholding our leadership standards, you will inspire trust, take decisions that benefit the organization, execute priorities that add value to customers, and demonstrate a strong commercial focus with an external perspective. In summary, as a Customer Solutions Design Analyst, your role is integral to designing technical solutions that meet customer needs, ensuring adherence to architectural principles, and contributing to the continuous improvement of processes within the customer solution design area. Your skills in troubleshooting, business analysis, solution design, and leadership will be key in driving success in this role.,

Posted 1 week ago

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