24 Inclusive Leadership Jobs

As a Data Engineering Specialist at BT, you will play a crucial role in shaping the data landscape for the future. Your responsibilities will include building, designing, and maintaining data platforms to ensure efficiency, scalability, and reliability. You will be tasked with turning complex business needs into data and AI solutions that support Networks data strategy. Your primary tasks will involve data engineering, managing and scaling data pipelines, ensuring data quality and integrity, designing observability solutions, collaborating with data scientists to integrate ML models, and working on data governance. Additionally, you will be driving the adoption of data visualization and supporting data storytelling, staying updated on emerging technologies, and coaching and mentoring junior engineers. To be successful in this role, you should have a strong proficiency in data engineering concepts, tools, and technologies such as AWS, GCP, Hadoop, Spark, Scala, Python, SQL, Kafka, and cloud-native services. Experience in working with large streaming data sets, data governance, data modeling, observability, DevOps, AI, ML, and domain expertise related to BT Networks products will be essential. You are expected to have a proven ability to develop and support data solutions at scale, a drive to push forward engineering standards, experience with DevOps practices, understanding of observability tools and cloud platforms, knowledge of data governance, and stakeholder management. While not mandatory, experience in bringing ML solutions to production and supporting in-life maintenance will be preferred. Joining BT means being part of a purpose-driven organization with a long history of using communication to make a better world. You will have the opportunity to work in a diverse and inclusive environment where personal, simple, and brilliant values are embraced. If you are passionate about making a real difference through digital transformation and are excited about this role, we encourage you to apply even if you do not meet every single requirement listed in the job description. Your unique background and experiences could make you the perfect candidate for this role or other opportunities within our team.,

The Software Engineering Professional plays a crucial role in supporting the execution of the software engineering strategy and roadmap that align with BT's commercial strategy. You will collaborate with cross-functional teams to deliver technical solutions for customers and colleagues, resolving inter-system issues, and implementing innovative solutions. Your responsibilities include participating in the design and development of software solutions following architecture and security standards. You will also contribute to technical reviews to enhance proficiency in software engineering principles and practices. Supporting the execution of technical decisions and architecture for high-performance products, capabilities, and platforms is a key aspect of this role. You will work on technical specifications and development of software solutions, conduct code writing, testing, and reviews, and integrate existing software products to ensure compatibility. Additionally, you will maintain systems, implement automation processes for continuous delivery, and contribute to an ambitious technical roadmap. As a Software Engineering Professional, you will need to possess a range of skills including troubleshooting, agile development, database design, programming, microservices, version control, IT security, cloud computing, continuous integration, software testing, application development, algorithm design, and software development lifecycle. You should also demonstrate skills in decision-making, growth mindset, and inclusive leadership. Moreover, you will support initiatives aimed at improving engineering and operational excellence by implementing metrics and processes for assessment and enhancement. You will also work on enhancing working processes within the software engineering domain. In this role, you are expected to embody BT's leadership standards by leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, nurturing a growth mindset, and building diverse future-ready teams to drive organizational success.,

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For over 90 years, our innovative drive has kept us a step ahead of our customers" evolving needs. From advocating for safety measures like seat belts and airbags to being a pioneer in pricing sophistication, telematics, and now device and identity protection. As an Analyst II under general supervision, you will provide exceptional customer service to individuals with vehicles in need of repairs. Your responsibilities will include inspecting vehicle damage, writing damage repair estimates, negotiating settlements with repair facilities, estimating repair times for rental/loss of use, and more. Key Responsibilities: - Prepare damage estimates and locate parts for basic and occasionally moderately complex claims - Investigate files, review damage, take photos, and determine reparability or total loss - Document claim files with notes, evaluations, and decision-making process - Summarize documents and enter information into claim system notes - Evaluate diminished value in basic or occasionally moderately complex claims - Condition vehicles and prepare, review, reconcile, and/or approve supplements - Negotiate and settle claims in accordance with business unit best practices Education: - Preferred: 4-year Bachelor's Degree Experience: - Preferred: 0-2 years of experience Supervisory Responsibilities: - This role does not involve supervisory duties Education & Experience (in lieu): - An equivalent combination of education and experience may be considered in lieu of the above education requirements Primary Skills: - Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented Shift Time: - Not specified Recruiter Info: Shital Balaji Holambe Email: sbaqr@allstate.com About Allstate: Joining our team at Allstate is not just a job but an opportunity to elevate your skills and make an impact. We encourage challenging the status quo, empowering everyone to lead, drive change, and give back where they work and live. With a flexible environment that values connection and belonging, we have been recognized with several inclusivity and diversity awards. At Allstate, we believe in working together for the greater good. Allstate Corporation is a leading publicly held insurance provider in the US, ranked No. 84 in the Fortune 500 list. With operations in the US, Canada, Northern Ireland, and India, Allstate India is a subsidiary that supports various critical business functions. Evolving beyond technology, Allstate India is the strategic business services arm of the corporation, offering expertise in various areas including technology, innovation, accounting, policy administration, operations, and training. To learn more about Allstate India, visit our website.,

The Security Professional role is a crucial position within our organization, with Job Req ID 42541 and based out of our office at 12 Bannerghatta Road, Bengaluru, India. As part of the Customer Service function in the Business Unit, you will play a vital role in ensuring the security and integrity of our network infrastructure. Your primary responsibility will be to support the delivery of engineering activities that meet client technical requirements and enable both clients and the enterprise to achieve their operational and business goals. This includes system design, testing, maintenance, and support of all network infrastructure components. You will also assist in implementing enhanced network technology that aligns with customers" strategic direction for enterprise and remote site connectivity. In this role, you will be expected to follow global network infrastructure standards, including wireless, LAN, and SD-WAN networks. You will support the installation, testing, and setup of new network hardware, both physical and virtual, and ensure the currency and supportability of networking technology. Additionally, you will play a key role in technology lifecycle planning by collating data and reports to contribute to the development of technology roadmaps and Network Health Assessments. You will also be responsible for documenting material and data for knowledge transfer and training purposes. Your skills should include troubleshooting, customer service, escalation management, continuous improvement, health & safety, network delivery, network security, network testing, network configuration, technical documentation, network integration, network implementation, requirements management, incident management, event planning, decision making, growth mindset, and inclusive leadership. As a Security Professional, you are expected to embody our leadership standards. This includes leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building for the future. Your role is integral to the success of our organization, and we look forward to your contributions in ensuring the security and efficiency of our network infrastructure.,

As a Customer Solutions Design Professional at our organization, you play a crucial role in driving digital innovation within our HR tech domain. Your primary responsibility will be to support the creation of end-to-end technical designs and solutions that cater to the unique needs of our customers. Working closely with the customer solutions design team, you will ensure that the solutions are customized to meet specific requirements effectively. Your key responsibilities will include: - Supporting the capture of business requirements and translating them into high-quality technical solutions using standard solution approaches. - Resolving issues that may arise during the design process. - Contributing to the design of solutions based on specific requirements, aligning with the wider technical strategy or roadmap. - Designing scalable, adaptable, and cost-effective solutions in alignment with business needs and managing the integration of the design. - Ensuring that your designs adhere to architectural principles and policies. - Performing root cause analysis for issues related to designs. - Supporting change management, impact assessments, and updating design documentation. - Providing in-life support for solution-related issues or offering root cause analysis support for designs. - Supporting the implementation of process improvements within the customer solution design area. Skills and Experience Required for the Job: Functional Experience/Skills: - Proven experience in solution design and development. - Strong technical knowledge to translate customer requirements into detailed solution designs. - Excellent communication and interpersonal skills to collaborate effectively with teams and stakeholders. - Strong problem-solving skills and the ability to develop creative solutions to complex challenges. - Knowledge of industry standards and best practices. Experience Expected: - Over 3 years of solution design experience. - Good knowledge of Success Factors in a cloud environment and Learning Management systems. - Experience working in a global organization across multiple time zones would be beneficial. - Ability to produce business process designs to ensure an effective and efficient End 2 End HR solution. Our Leadership Standards: - Leading inclusively and safely. - Owning outcomes. - Delivering for the customer. - Commercially savvy. - Growth mindset. - Building for the future. About Us: We are a part of BT Group, along with EE, Openreach, and Plusnet, playing a vital role in connecting people, businesses, and public services. Diversity and inclusion are fundamental to our purpose, and we are committed to creating a workplace where everyone can thrive. We value diversity, celebrate differences, and embed inclusion into everything we do. If you believe you can contribute to our team and share our values of being Personal, Simple, and Brilliant, we encourage you to apply for this role. Your unique background and experiences are valuable to us, and we welcome candidates from diverse backgrounds. Flexibility in working arrangements and reasonable adjustments during the selection process are available to ensure inclusivity. Join us in making a real difference through digital transformation seize this opportunity at our Bengaluru location at RMZ Ecoworld, Devarabeesanahalli, India.,

The Customer Service Advisor 2 plays a crucial role in assisting customers across all channels to deliver value and success through support excellence and expertise related to the BT Group's solution portfolio with some supervision. You will be involved in implementing specific Customer Service management plans, creating value-based relationships with customers, gathering and analyzing customer information, understanding customer needs, and providing insights for efficient customer issue management. Additionally, you will assist in implementing continuous improvement opportunities to enhance customer service team processes. The ideal candidate should possess skills in billing, communication, complaint management, continuous improvement, customer relationship management, decision making, escalation management, growth mindset, inclusive leadership, information management, issue resolution, problem solving, requirements analysis, stakeholder management, technical support, and time management. At BT Group, our leadership standards focus on inclusivity, safety, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building for the future. We are committed to revolutionizing how people connect with each other by completing the UK's largest digital infrastructure project and investing heavily in 5G technology. As we continue to simplify our systems and processes, apply AI and technology, and reimagine the customer experience, we aim to create the UK's best telco and improve connectivity for millions. We encourage individuals from diverse backgrounds to apply, as we are dedicated to building a workplace that is inclusive and authentic. If you are excited about this role but do not meet every single requirement listed in the job description, we still encourage you to apply as you may be the right candidate for this or other roles within our team. Join us at BT Group and be part of a company that is shaping the future of connectivity in the UK.,

About bp: At bp Technical Solutions India (TSI) center in Pune, you will be part of a team that aims to leverage bp's existing engineering and technical strengths to provide high-quality services to its hydrocarbons and new energy businesses globally. TSI brings together a diverse engineering capability to deliver technical services across various areas such as engineering, maintenance, optimization, data processes, projects, and subsurface activities. The primary goal is to ensure the delivery of safe, affordable, and lower emission energy solutions, while fostering continuous innovation in the workplace. At bp, we are at the forefront of reimagining energy solutions for people and the planet. We are dedicated to reducing carbon emissions and developing sustainable methods to address the energy challenge. As a part of our team, you will collaborate with engineers, scientists, traders, and business professionals who are committed to finding innovative solutions to complex problems. Role Overview: As a member of the team, you will play a crucial role in planning, developing, and delivering bp's internal engineering documents. Your responsibilities will include coordinating with the Engineering teams, overseeing progress through digital workflows, and ensuring alignment with governance and publication processes. Key Responsibilities: - Lead the development, publication, and retirement of bp engineering standards using digital tools and workflows to collaborate effectively with the engineering teams. - Monitor document progress and provide visibility through digital tools and dashboards. - Conduct quality checks on all engineering documents to ensure high-quality documentation prior to publication. - Share knowledge and experience in implementing industry best practices for writing clear and fit-for-purpose engineering requirements. - Collaborate closely with technical content owners, editors, subject matter experts, and functional leads to enhance quality, streamline workflows, and improve processes. Qualifications and Experience: - Minimum of a Degree or equivalent qualification in Science/Engineering. - At least 10 years of relevant experience. - Fluent in English. - Experienced in working with engineering standards and technical documentation. - Proven track record of integrating delivery across multidisciplinary teams and internal organizational boundaries. - Familiarity with technical writing principles and proficiency in digital tools and document workflows. - Track record of successful performance management and delivery of engineering activities or similar tasks. Desired Skills: - Post-graduate qualifications in technical writing, communications, or systems engineering. - Experience with digital requirement management tools and collaboration platforms. - Understanding of industry writing standards and structured requirements techniques. - Exposure to content rationalization, document planning, or publication governance. - Basic data literacy skills. Working Environment and Benefits at bp: - Life & health insurance, medical care package. - Flexible working schedule with the option for home office up to 2 days per week. - Opportunities for long-term career growth and skill development. - Family-friendly workplace initiatives such as parental leave and dedicated spaces. - Employee well-being programs including the Employee Assistance Program and Company Recognition Program. - Participation in social communities and networks. - Provision of assets like phone and company laptop from the first day of employment. Diversity Statement: At bp, we are committed to fostering an inclusive environment where everyone is respected and treated fairly. We believe in the strength of diversity and offer a range of benefits to support our diverse team members. Join Our Team: If you are passionate about driving positive change in the energy sector and want to be part of a dynamic team dedicated to innovation and sustainability, we invite you to explore opportunities at bp.,

The Director of Enterprise IT India will be responsible for building and leading the development and operational performance of the India-based IT functions. Your role will involve aligning India capabilities with the global IT strategy, fostering innovation, building collaborative environments, and driving greater collaboration across teams. As a seasoned technical leader, you will oversee the deliverables of local teams, establish key functions including engineering and operating roles, manage in-country operations, and foster a high-performance culture within the team. It is essential to have a strong understanding of the engineering landscape in India and the ability to navigate market dynamics. Your key responsibilities will include strategic leadership and alignment, collaborating with global leadership to execute strategies supporting IT transformation, innovation, and long-term growth. You will focus on enhancing collaboration, communication, and transparency within the India team, promoting continuous learning, innovation, and adaptability. Team development and talent management are crucial aspects, involving hiring and developing engineering and operations functions, attracting top talent, and implementing programs for employee engagement and professional development. Operational excellence and collaboration are essential for overseeing day-to-day deliverables, improving collaboration between India-based teams and other global regions, and driving continuous improvement initiatives. As a key representative of India operations, you will engage with global leadership, collaborate with cross-regional leaders, and contribute to IT strategies and innovation efforts. To qualify for this role, you should have a Bachelor's degree in Business, IT, Engineering, or Operations Management, with at least 10 years of experience in scaling and managing teams, including 5 years of experience in managing teams in India. Strong leadership skills, experience aligning India IT with Enterprise IT and business strategy, excellent communication and interpersonal skills, as well as problem-solving and decision-making abilities are required. Essential qualifications, experiences, and competencies for this role include cross-domain leadership, enterprise IT architecture understanding, experience with global teams, job architecture alignment, strategic planning and execution, and stakeholder collaboration. Nice-to-have qualifications include managed service provider experience, software development exposure, AI and automation awareness, inclusive leadership experience, and business etiquette and communication skills. At CDK, inclusion and diversity are valued, and applicants for employment in the US must be authorized to work in the US. Employer visa sponsorship may be offered to applicants.,

As a Customer Service Advisor 1 at BT Group, your role is crucial in assisting customers across all channels to ensure customer value and success is delivered while providing support excellence. You will work under full supervision to optimize customer service by creating value-based relationships with customers and leveraging the BT Group's solution portfolio within established guidelines. Your responsibilities will include gathering customer information, performing basic analysis, and understanding customer needs to provide valuable customer service insights for efficient issue management. You will execute routine tasks covered by existing procedures to achieve the objectives and vision of the Customer Service team. Handling customer contacts professionally and effectively, demonstrating resilience and sound decision-making under pressure, will be essential. Additionally, you will actively participate in continuous improvement activities to enhance customer service team processes. To excel in this role, you will need to possess a range of skills including complaint management, information management, effective communication, requirements analysis, continuous improvement mindset, issue resolution, problem-solving abilities, billing knowledge, time management skills, customer relationship management expertise, escalation management proficiency, technical support capabilities, strong decision-making skills, a growth mindset, stakeholder management aptitude, and inclusive leadership qualities. At BT Group, our leadership standards focus on inclusivity, safety, integrity, and trust. By leading inclusively and safely, inspiring trust through self-awareness, honesty, and integrity, you will contribute to building a culture of trust within the organization. Taking decisions that benefit the broader organization and executing tasks that add value to customers and the business showcase your commitment to delivering for the customer and being commercially savvy. Embracing a growth mindset, identifying opportunities for growth, and building diverse future-ready teams will ensure your continuous development and the organization's success.,

The Health, Safety & Environment Manager oversees teams involved in technical, strategic, and administrative aspects of the HSE function. This role is crucial for ensuring compliance with regulatory HSE standards, developing HSE systems and processes, promoting operational excellence, and safeguarding employees and communities. Responsibilities include leading teams in the implementation of global HSE policies, aligning with the organization's mission and vision, and integrating these strategies with the broader global objectives. The Manager is responsible for maintaining and implementing local operating procedures that adhere to the Group's HSE Integrated Management System and local regulations. Additionally, the role involves managing initiatives that contribute to continuous HSE improvement and operational compliance. The Health, Safety & Environment Manager oversees the development of management information reports for the global Risk, Business Assurance, and Compliance management team. This includes ensuring that stakeholders comply with robust processes that surpass minimum legal HSE requirements in the countries where the organization operates. Building strong partnerships and relationships within the function, across operations, and with stakeholders is essential for achieving objectives and promoting high standards of HSE. Furthermore, the Manager coordinates relationships with third parties, such as enforcement agencies, audit bodies, clients, and customers, to minimize risk and enhance the organization's HSE reputation. Activities are also focused on risk profiling all Group and supplier locations to drive HSE compliance monitoring and assurance programs. Continuous knowledge sharing on emerging HSE trends and changes is encouraged, along with coaching and developing talent within the team. The ideal candidate for this role should possess skills in Occupational Health, Safety, and Environmental Risk Management, Behavioural Safety, Communication, Root Cause Analysis, Continuous Improvement, Health & Safety, Change Management, HSE Strategy, Risk Management, Data Analysis, Business Process Improvement, Project/Programme Management, Policy Design, Incident Management, Talent Management, Decision Making, Growth Mindset, Standards Design, Performance Management, and Inclusive Leadership. The Health, Safety & Environment Manager is expected to embody leadership standards that include leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building for the future. Location: 38 Nehru Place, New Delhi, India,

The role of Learning & Skills Delivery Trainer is crucial as you will be responsible for facilitating the execution of high-quality learning experiences by delivering engaging curriculums and learning resources. Your main focus will be on supporting and collaborating with the Learning teams to engage the BT Group's audiences through training initiatives and curriculums. It is essential to deliver learning solutions that enhance organizational capability and provide a positive learner experience. You will play a key role in designing and delivering effective training solutions in alignment with the BT Group's learning strategy. Your responsibilities will include collecting feedback from training participants to contribute to curriculum enhancements, designing and delivering engaging learning activities at various organizational levels, and ensuring the delivery of valid assessments that align with learning outcomes. Collaborating with learning teams to develop programs and training that support career progression for associates is also a significant aspect of this role. Your adherence to standardized procedures will be essential in achieving the objectives and vision of the Learning & Skills team. To excel in this role, you will need to demonstrate proficiency in various skills such as learner engagement, blended learning, facilitating learning delivery, digital learning design, learning technologies, learning evaluation, decision-making, learning design, coaching, learning needs analysis, inclusive leadership, and people strategy. At BT Group, we value leadership standards that focus on inclusivity, safety, owning outcomes, delivering for the customer, being commercially savvy, fostering a growth mindset, and building for the future. As a part of the team, you will contribute to the ongoing transformation of our business, particularly in the digital infrastructure and connectivity space, where we are revolutionizing how people connect with each other. Despite the listed roles being full-time, we welcome applicants with varying work arrangements, including job share partnerships or flexible hours. We are committed to providing reasonable adjustments for the selection process if needed. If you do not meet every single requirement listed but are excited about the role, we encourage you to apply, as we strive to build a diverse and inclusive workplace where everyone can thrive and contribute effectively. Join us at BT Group to be part of a dynamic team with the skills, experience, and passion to drive the company into a new era of growth and innovation.,

As a Customer Service Advisor 2 at BT Group, you play a crucial role in assisting customers across all channels. Your focus is on delivering exceptional customer value and success through support excellence and expertise in the company's solution portfolio. With some supervision, you contribute to the implementation of specific Customer Service management plans and create value-based relationships with customers to optimize customer service. By leveraging the resources of BT Group within established guidelines, you help in gathering customer information, performing analysis, and understanding customer needs to provide valuable insights for efficient customer issue management. Your responsibilities also include executing and delivering work as per existing procedures to achieve team objectives and vision. Additionally, you assist in identifying and implementing continuous improvement opportunities to enhance customer service team processes. To excel in this role, you should possess a diverse set of skills including billing, communication, complaint management, continuous improvement, customer relationship management, decision making, escalation management, growth mindset, inclusive leadership, information management, issue resolution, problem solving, requirements analysis, stakeholder management, technical support, and time management. Aligned with BT Group's leadership standards, you are expected to demonstrate inclusivity and safety in your leadership approach, inspiring trust through self-awareness, honesty, and integrity. You should take ownership of outcomes by making decisions that benefit the broader organization. By delivering exceptional service to customers and focusing on clear priorities that add value, you showcase your commitment to the company's success. Furthermore, your strong commercial focus and ability to bring an external perspective to decision-making highlight your commercially savvy nature. Embracing a growth mindset, you should continuously seek opportunities for personal and organizational growth. Lastly, by building diverse and future-ready teams that enable all individuals to thrive, you contribute to shaping a successful future for the organization.,

The Learning & Skills Delivery Trainer role is crucial in facilitating the execution of leading learning experiences by delivering high-quality curriculums and engaging learning resources and activities. You will collaborate with Learning teams to engage BT Group's audiences with curriculums and training initiatives. Your responsibilities will include delivering learning solutions to enhance organizational capability and learner experience, supporting the design and delivery of effective training solutions aligned with the BT Group's learning strategy. You will gather feedback from training participants to contribute to curriculum review and enhancement, focusing on learning outcomes, satisfaction, continuation, attainment, and progression. By conducting exercises and workshops, you will deliver engaging learning activities at various levels within the organization. Ensuring the delivery of valid assessments, you will give participants the opportunity to demonstrate the attainment of module and program learning outcomes. Additionally, you will partner with learning teams to develop programs, curriculum, and training that support career progression outcomes for associates, all while executing within standardized procedures to achieve the objectives and vision of the Learning & Skills team. To excel in this role, you will need to demonstrate expertise in learner engagement, blended learning, facilitating learning delivery, digital learning design, learning technologies, learning evaluation, decision-making, learning design, growth mindset, coaching, learning needs analysis, training needs analysis, inclusive leadership, and people strategy. You will be expected to embody the leadership standards of BT Group, including leading inclusively and safely, owning outcomes, delivering for the customer, commercially savvy, growth mindset, and building for the future. BT Group, as a pioneer in the telecommunications sector, boasts an unparalleled heritage and plays a crucial role in shaping the future. With a focus on digital infrastructure projects and investments in 5G, the organization is revolutionizing connectivity. The company is undergoing significant transformation to best serve its customers, simplify systems, structures, and processes, and enhance the customer experience through the application of AI and technology. BT Group is committed to fostering a diverse, inclusive, and innovative workplace where individuals from various backgrounds can thrive. If you are passionate about this role and believe you can contribute effectively, we encourage you to apply, even if you do not meet every single requirement outlined in the job description. Your unique skills and experiences may make you the ideal candidate for this role or other opportunities within our team.,

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that effectively meet customer needs. Your responsibilities will include capturing business requirements and translating them into high-quality technical solutions using standard approaches. Additionally, you will contribute to issue resolution during the design phase and ensure that solutions align with specific requirements and the broader technical strategy. Designing scalable, adaptable, and cost-effective solutions in accordance with business needs will be a key aspect of your role. You will also manage the integration of designs, ensuring adherence to architectural principles and policies. Root cause analysis for design-related issues, change management, impact assessments, and design documentation updates will fall within your purview. Providing in-life support for solution-related issues and offering support for design root cause analysis are also part of your responsibilities. To excel in this role, you will need a diverse set of skills including troubleshooting, business strategy, technology integration, decision-making, requirements analysis, root cause analysis, and requirements gathering. A growth mindset, negotiation skills, business analysis acumen, commercial awareness, solution design expertise, technology migration capabilities, inclusive leadership, and proposal development skills will also be essential for success. As a Customer Solutions Design Professional, you are expected to embody our leadership standards, which include leading inclusively and safely, owning outcomes that benefit the broader organization, delivering exceptional value to customers, demonstrating commercial acumen, fostering a growth mindset, and building diverse and future-ready teams where every individual can thrive.,

The Customer Service Advisor 2 position involves assisting customers across all channels to deliver customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. You will be responsible for implementing specific Customer Service management plans, creating value-based relationships with customers, gathering customer information, performing analysis to understand customer needs, and providing insight for efficient management of customer issues. This role also includes executing work covered by existing procedures to achieve team objectives and vision, as well as implementing continuous improvement opportunities to enhance customer service team processes. Key Skills required for this role include billing, communication, complaint management, continuous improvement, customer relationship management, decision making, escalation management, growth mindset, inclusive leadership, information management, issue resolution, problem solving, requirements analysis, stakeholder management, technical support, and time management. Our leadership standards focus on leading inclusively and safely, owning outcomes that benefit the broader organisation, delivering for the customer by executing brilliantly on clear priorities, demonstrating a strong commercial focus, embracing a growth mindset, and building diverse future-ready teams for individual and organizational growth.,

The Customer Solutions Design Professional plays a crucial role in supporting the creation of end-to-end technical designs and solutions that align with customer requirements. By capturing business needs and translating them into high-quality technical solutions using standard approaches, you will contribute to resolving design issues and designing scalable, adaptable, and cost-effective solutions in line with business needs. Additionally, you will ensure that your designs adhere to architectural principles and policies, perform root cause analysis for design-related issues, and support change management and design documentation updates. As a Customer Solutions Design Professional, you will also provide in-life support for solution-specific issues, assist in the implementation of process improvements within the customer solution design area, and possess a diverse skill set that includes troubleshooting, technology integration, decision-making, requirements analysis, and root cause analysis. Moreover, you will demonstrate a growth mindset, negotiation skills, business analysis expertise, commercial acumen, solution design capabilities, and inclusive leadership qualities. In this role, you will be expected to embody the organization's leadership standards by leading inclusively and safely, owning outcomes, delivering for the customer, being commercially savvy, maintaining a growth mindset, and building future-ready teams. By inspiring trust, making decisions that benefit the broader organization, executing on clear priorities that add value to customers and the business, and demonstrating a strong commercial focus, you will contribute to the growth and success of both yourself and the organization.,

As the Vice President of Engineering at Teradata in India, you will be responsible for leading the software development organization for the AI Platform Group. This includes overseeing the execution of the product roadmap for key technologies such as Vector Store, Agent platform, Apps, user experience, and AI/ML-driven use-cases. Your success in this role will be measured by your ability to build a world-class engineering culture, attract and retain technical talent, accelerate product delivery, and drive innovation that brings tangible value to customers. In this role, you will lead a team of over 150 engineers with a focus on helping customers achieve outcomes with Data and AI. Collaboration with key functions such as Product Management, Product Operations, Security, Customer Success, and Executive Leadership will be essential to your success. You will also lead a regional team of up to 500 individuals, including software development, cloud engineering, DevOps, engineering operations, and architecture teams. Collaboration with various stakeholders at regional and global levels will be a key aspect of your role. To be considered a qualified candidate for this position, you should have at least 10 years of senior leadership experience in product development or engineering within enterprise software product companies. Additionally, you should have a minimum of 3 years of experience in a VP Product or equivalent role managing large-scale technical teams in a growth market. You must have a proven track record of leading agentic AI development and scaling AI in a hybrid cloud environment, as well as experience with Agile and DevSecOps methodologies. Your background should include expertise in cloud platforms, data harmonization, data analytics for AI, Kubernetes, containerization, and microservices-based architectures. Experience in delivering SaaS-based data and analytics platforms, modern data stack technologies, AI/ML infrastructure, enterprise security, and performance engineering is also crucial. A passion for open-source collaboration, building high-performing engineering cultures, and inclusive leadership is highly valued. Ideally, you should hold a Master's degree in engineering, Computer Science, or an MBA. At Teradata, we prioritize a people-first culture, offer a flexible work model, focus on well-being, and are committed to Diversity, Equity, and Inclusion. Join us in our mission to empower our customers and drive innovation in the world of AI and data analytics.,

As a Customer Service Advisor 2 specializing in Chat Support at BT Group, you will play a crucial role in assisting customers across various channels. Your primary responsibility will be to deliver exceptional customer value and success by leveraging your expertise in the company's solution portfolio. With some supervision, you will be involved in implementing specific Customer Service management plans and fostering value-based relationships with customers to optimize service delivery. Your daily tasks will include gathering customer information, conducting analysis, and understanding customer needs to provide valuable insights for efficient issue resolution. Additionally, you will work within established guidelines to execute tasks and contribute to the continuous improvement of customer service processes. Your proficiency in areas such as billing, communication, complaint management, and technical support will be essential in delivering top-notch service. As a member of our Customer Service team, you will be expected to demonstrate strong decision-making skills, effective problem-solving abilities, and adept stakeholder management. Your commitment to continuous improvement and inclusive leadership will be instrumental in achieving the team's objectives and vision. You will also be encouraged to exhibit a growth mindset, embrace challenges, and drive innovation for personal and organizational growth. At BT Group, we uphold high leadership standards that prioritize inclusivity, safety, and customer-centricity. By fostering a culture of trust, integrity, and accountability, we aim to deliver exceptional outcomes that benefit both our customers and the broader organization. As a forward-thinking organization, we value individuals who exhibit a growth mindset, drive commercial success, and actively contribute to building a future-ready, diverse workforce. Join us in shaping the future of customer service excellence and innovative solutions.,

As the Vice President of Engineering at Teradata, you will be responsible for leading the India-based software development organization within the AI Platform Group. Your main focus will be on executing the product roadmap for key technologies such as Vector Store, Agent platform, Apps, user experience, and AI/ML-driven use-cases at scale. Success in this role will involve building a world-class engineering culture, attracting and retaining top technical talent, accelerating hybrid cloud-first product delivery, and driving innovation that brings measurable value to customers. You will be leading a team of over 150 engineers with the goal of helping customers achieve outcomes with Data and AI. Collaboration with Product Management, Product Operations, Security, Customer Success, and Executive Leadership will be key aspects of your role. Additionally, you will work closely with a high-impact regional team of up to 500 people, including software development, cloud engineering, DevOps, engineering operations, and architecture teams. To qualify for this position, you should have over 10 years of senior leadership experience in product development, engineering, or technology leadership within enterprise software product companies. You should also have at least 3 years of experience in a VP Product or equivalent role managing large-scale technical teams in a growth market. Experience in leading the development of agentic AI and scaling AI in a hybrid cloud environment is essential. Success in implementing and scaling Agile and DevSecOps methodologies, as well as modernizing legacy architectures into service-based systems, will be key qualifications. Your background should include expertise in cloud platforms, data harmonization, data analytics for AI, Kubernetes, containerization, and microservices-based architectures. Experience in delivering SaaS-based data and analytics platforms, familiarity with modern data stack technologies, AI/ML infrastructure, enterprise security, data governance, and API-first design will be beneficial. Additionally, a track record of building high-performing engineering cultures, inclusive leadership teams, and a passion for open-source collaboration are desired qualities. A Masters degree in engineering, Computer Science, or an MBA is preferred for this role. At Teradata, we prioritize a people-first culture, embrace a flexible work model, focus on well-being, and are committed to Diversity, Equity, and Inclusion. Join us in our dedication to fostering an equitable environment that celebrates individuals for all aspects of who they are.,

The Health, Safety & Environment Manager plays a crucial role in overseeing various technical, strategic, and administrative activities within the HSE function. Your primary responsibility will be ensuring regulatory HSE compliance, developing HSE systems, processes, and programs, and ultimately contributing to operational excellence while prioritizing the safety of employees and communities. You will lead teams in implementing global HSE policies and aligning them with the broader organizational strategy. This includes developing and maintaining local operating procedures that meet both the Group's HSE Integrated Management System requirements and local laws. Additionally, you will manage initiatives aimed at continuous improvement in HSE practices and operational compliance. As the Health, Safety & Environment Manager, you will spearhead the development of management information reports to meet the expectations of the global Risk, Business Assurance, and Compliance management team. You will also ensure that stakeholders adhere to robust processes exceeding minimum legal HSE requirements and establish an HSE assurance program for monitoring legal compliance. Building partnerships and fostering relationships within the function and across various stakeholders will be crucial in achieving objectives and promoting high standards of HSE. You will also coordinate with third parties, including enforcement agencies, clients, and customers, to reduce risks and enhance the Group's HSE reputation. Furthermore, you will lead activities to profile risks across all Group locations, driving HSE compliance monitoring and assurance programs. Continuous development and sharing of knowledge on emerging HSE trends, coaching talent, and enhancing team capabilities will be key aspects of your role. Implementing process improvements within the HSE function and ensuring performance through upskilling, development, and recruitment will also be part of your responsibilities. In terms of required skills, you should possess expertise in areas such as Occupational Health, Safety and Environmental Risk Management, Behavioural Safety, Communication, Root Cause Analysis, Continuous Improvement, Change Management, and Health & Safety. Additionally, skills in Data Analysis, Business Process Improvement, Project/Programme Management, Policy Design, Incident Management, Talent Management, Decision Making, and Inclusive Leadership will be essential for success in this role. The Health, Safety & Environment Manager is expected to embody leadership standards that focus on inclusivity, safety, accountability, customer-centricity, commercial acumen, growth mindset, and building future-ready teams. This role is based at 38 Nehru Place, New Delhi, India.,

The Financial Planning & Analysis Analyst plays a crucial role in executing financial analysis to support Group/Business Unit activities. You will be responsible for maintaining the integrity and effectiveness of accounting and reporting in alignment with best practice corporate governance. Your primary focus will be on ensuring effective risk mitigation to support Group business objectives. Your key responsibilities will include providing finance analysis and input to support the Group and/or Unit activities. You will execute a range of financial analysis, prepare reports, and engage in other finance activities to support Business Area/Unit finance priorities. It will be essential to deliver forecasts and budgets in line with best practices and the broader business context, utilizing appropriate numerical and statistical techniques. Furthermore, you will be expected to analyze and summarize financial data into concise reports that comply with standards and procedures. Identifying data issues affecting productivity or compliance and supporting all financial reporting cycles with relevant and accurate information will be crucial. You will also play a vital role in supporting the identification and management of risk through regular assessment and diligent execution of controls and mitigations. In addition, you will support in the implementation of ways to improve working processes within your area of responsibility. Keeping abreast of emerging trends and changes in financial planning principles and practices will be essential. Sharing this knowledge with team members and contributing to continuous improvement efforts will also be part of your role. Key Skills required for this role: - Management Reporting - Financial Accounting - Financial Controls, Compliance & Risk - Statutory & External Financial Reporting - Forecasting, Planning & Budgeting - Risk & Assurance - Finance Data, Processes & Systems - Financial & Data Analysis & Insight - Decision Making - Growth Mindset - Inclusive Leadership Our leadership standards encompass: - Leading inclusively and Safely - Owning outcomes - Delivering for the customer - Commercially savvy - Growth mindset - Building for the future Location: Building No 14, Sector 24 & 25A, Gurugram, India,

As a Customer Solutions Design Analyst, you play a crucial role in creating end-to-end technical designs and solutions that align with customer requirements. Your responsibilities include capturing customer technical needs, translating them into solution designs following standard methodologies, and contributing to statement of work creation for customer engagements. Your role involves reviewing new developments and existing products, assisting in customer migration planning, and providing support for change management processes through impact assessments and design documentation updates. You will collaborate with various stakeholders throughout the project lifecycle to determine optimal solution designs for customers. Troubleshooting, business strategy, presenting/demonstrating, requirements analysis, root cause analysis, and negotiation are among the essential skills required for this role. Your ability to gather requirements, exhibit commercial acumen, perform business analysis, and design solutions will be essential. Moreover, your role will involve technology migration, proposal development, solution architecture, and decision-making. Emphasizing a growth mindset and inclusive leadership, you will work towards improving working processes within the customer solution design domain. Upholding our leadership standards, you will inspire trust, take decisions that benefit the organization, execute priorities that add value to customers, and demonstrate a strong commercial focus with an external perspective. In summary, as a Customer Solutions Design Analyst, your role is integral to designing technical solutions that meet customer needs, ensuring adherence to architectural principles, and contributing to the continuous improvement of processes within the customer solution design area. Your skills in troubleshooting, business analysis, solution design, and leadership will be key in driving success in this role.,

Why this job matters The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals. What Youll Be Doing 1 - Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components. 2 - Assists the implementation of enhanced network technology that aligns to customers" strategic direction for enterprise and remote site connectivity. 3 - Follows standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity. Supports the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software. Executes engineering efforts to ensue currency and supportability of networking technology. Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments. Organises material and data for documentation, knowledge transfer and training to successfully land new solutions into the support organisation. Undertakes activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure. Supports in the implementation of ways to improve working processes within Network Engineering. The Skills Youll Need Troubleshooting Customer Service Escalation Management Continuous Improvement Health & Safety Network Delivery Network Security Network Testing Network Configuration Technical Documentation Network Integration Network Implementation Requirements Management Incident Management Event Planning Decision Making Growth Mindset Inclusive Leadership Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.,

As a Network Engineering Professional, you play a crucial role in supporting the delivery of engineering activities that meet client technical requirements. By deploying optimal networking and connectivity solutions, you enable clients and the enterprise to achieve their operational and business goals. Your responsibilities include supporting routine daily activities such as system design, testing, maintenance, and ongoing support of all network infrastructure components. You will also assist in implementing enhanced network technology aligned with customers" strategic direction for enterprise and remote site connectivity. Following standards for global network infrastructure, including wireless, LAN, and SD-WAN networks and connectivity, is essential. Additionally, you will support the installation, testing, and setup of new network hardware, both physical and virtual, such as firewalls, routers, switching, and monitoring hardware and software. Your role involves executing engineering efforts to ensure the currency and supportability of networking technology. Collating data, reports, and information for technology lifecycle planning, contributing to the development of technology roadmaps, and Network Health Assessments are part of your duties. You will organize material and data for documentation, knowledge transfer, and training to successfully implement new solutions into the support organization. Furthermore, you will contribute to the implementation of core and cloud infrastructure security measures to manage risks and exposure, as well as support in improving working processes within Network Engineering. In terms of skills, you should possess expertise in troubleshooting, customer service, escalation management, continuous improvement, health & safety, network delivery, network security, network testing, network configuration, technical documentation, network integration, network implementation, requirements management, incident management, event planning, decision making, growth mindset, and inclusive leadership. Our leadership standards focus on inclusivity, safety, owning outcomes, delivering for the customer, being commercially savvy, having a growth mindset, and building for the future. Located in Gurugram, India, you will work at 25A DLF City Phase-III.,