HR & Operations Lead

Job Title: HR & Operations Lead

Location: Calicut
Experience: 3+ Years
Industry: IT Services
Tools: Zoho People, Zoho Payroll, Zoho Learn

About the Role:

We’re looking for an experienced and process-driven HR & Operations Lead to manage end-to-end HR and payroll operations, drive SOP implementation across departments, and lead learning and development initiatives. You’ll play a key role in shaping a positive work culture, aligning people and processes with business goals, and empowering teams through structured training, clear workflows, and consistent HR practices. You'll also lead a capable HR team and manage the Zoho HR suite effectively.

Key Responsibilities:

• Manage payroll, employee lifecycle, and compliance using Zoho People & Zoho Payroll
• Lead HR team and ensure delivery excellence in all HR functions
• Drive SOP creation and implementation across departments using Zoho Learn
• Run L&D programs and manage training paths via Zoho Learn
• Improve employee experience, culture, and performance systems
• Ensure HR compliance and accurate reporting

Requirements:

• 3+ years in HR operations with team leadership experience
• Mandatory: Experience with Recruitment, Payroll, L&D, SOPs and Workforce Management.
• Familiarity with Zoho People, Zoho Payroll & Zoho Learn will be a plus.
• Strong in process implementation, compliance, and cross-functional coordination
• Excellent communication, leadership, and problem-solving skills

Why Join Us?

• Own and lead HR strategy in a fast-growing tech environment
• Cross-functional leadership exposure
• Drive real impact across people, systems, and processes

Apply now if you’re ready to elevate HR from operations to strategic impact.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Work Location: In person