Posted:1 day ago|
Platform:
On-site
Full Time
Location: Sikkim (Must be open to relocation within the state) Department: Operations Reporting To: General Manager / Management Team Job Description: We are seeking a dynamic and dedicated Hotel Manager to oversee daily hotel operations, ensure guest satisfaction, and lead staff performance. The ideal candidate must be flexible to work at any of our hotel properties across Sikkim as per operational requirements.
Key Responsibilities:
Key Responsibilities:
Manage the day-to-night operations of the hotel, including front office, housekeeping, F&B, and maintenance teams.
Ensure high standards of guest service and satisfaction.
Supervise staff performance, training, and team coordination.
Monitor occupancy, reservations, and revenue targets.
Handle guest complaints and resolve issues promptly.
Ensure compliance with safety, hygiene, and operational standards.
Coordinate with the accounts, HR, and sales departments for smooth operations.
Prepare daily reports and communicate key updates to senior management.
Requirements:
Minimum 2–5 years of hotel management experience.
Strong leadership, communication, and problem-solving skills.
Willingness to relocate to any hotel location within Sikkim based on business needs.
Proficiency in hotel software and basic knowledge of finance and staff handling.
Fluency in English and Hindi; local language is a plus.
Proficiency in accounting software Excel sheet
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
Work Location: In person
Rufina Hotes
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