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Rivera Manpower Services
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Hiring For International Voice Process Customer Support !!CTC 6.5lac

Hiring For International Voice Process Customer Support !!CTC 6.5lac

Rivera Manpower Services

1 - 5 years

3 - 6 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

international voice customer support Customer Care insurance customer service Semi Voice client servicing us support chat support Voice Support banking healthcare Client Support voice process ecommerce email support

Work Mode

Work from Office

Job Type

Full Time

Job Description

HI Warm Greetings from Rivera Manpower Services,

Join a premium international process and build a rewarding career in customer support.

Hiring International Voice Process (Customer Support)

Location:

Call & Book Your Interview Slot:

Eligibility:

Graduates / Undergraduates
Minimum 1 year of experience

in

international voice process

(mandatory)
Willing to work in

US rotational shifts
Immediate joiners

or

maximum 15 days notice period

Roles & Responsibilities:

Handle

inbound and outbound voice calls

for international customers
Assist customers with

queries, complaints, and service-related issues
Provide

accurate and timely resolutions

ensuring a high level of customer satisfaction
Maintain defined

AHT (Average Handling Time)

and meet

quality benchmarks
Document interactions and escalate complex issues where required
Ensure adherence to

SLA, CSAT, and compliance standards
Communicate effectively with customers from a global client base

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