Head - IT Infrastructure

As the IT Head, you will be responsible for creating, implementing, and managing the IT systems to ensure scalability and efficiency. You will oversee both hardware and software management to guarantee seamless daily operations. Developing IT policies and processes to ensure consistency and compliance will be a key aspect of your role. It will also be your responsibility to safeguard the IT infrastructure and information by implementing best-in-class security practices. Collaborating and managing relationships with third-party vendors and service providers will be crucial. You will lead efforts to maintain certification compliance for ISO 27001 and ISO 22301 standards. Inspiring, mentoring, and guiding a talented team of IT professionals will be part of your daily tasks. Reporting IT performance metrics and progress to senior management will be essential for driving informed decision-making. Your experience in building RFPs, SOWs, contracting, and running projects will be valuable. Deep knowledge of commercial and contractual terms, as well as supporting the implementation and execution of software category strategy, will be required. Your understanding of software and SaaS contracts and working as part of the global category strategy to develop a global consistent approach for IT Services spend will be necessary. Additionally, you must possess knowledge on procurement strategy execution for IT Services suppliers and category performance management. Implementing the global category strategy at the local level or implementing the sourcing business plan for the area of responsibility will be part of your role. You will supervise the implementation of sourcing plans for the sub-category and deliver sub-category savings targets following engagement in the target-setting process. Creating, applying, completing, and reviewing major contracts for the sub-category will be crucial. It will also be your responsibility to ensure that negotiated contracts are clearly communicated for the sub-category area and consistently applied. Qualifying IT Services suppliers, developing negotiation strategy, plan, and execution negotiations, and identifying and monitoring key category indices will be part of your responsibilities. You should be skilled in using platforms for negotiations. Developing and implementing the IT department's strategy and goals, managing the department's budget and resources, and ensuring that the organization's technology infrastructure is reliable, secure, and scalable will be key aspects of your role. You will oversee the development, implementation, and maintenance of software applications, hardware, and network systems. Ensuring compliance with IT security and compliance standards, managing vendor relationships and service level agreements, providing technical support to end-users, and managing IT staff will also be part of your responsibilities. Collaborating with other departments to ensure that the IT infrastructure meets business requirements will be crucial. Knowledge of networking protocols, operating systems, and software applications, familiarity with IT security and compliance standards, excellent problem-solving and analytical skills, as well as strong communication and interpersonal skills will be essential for success in this role.,