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5.0 years

0 Lacs

Mumbai Metropolitan Region

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. The Opportunity: As a Manager – Oracle Finance (FDA) , you will be a key member of our team, using your 5+ years of experience to design, implement, and manage systems and processes that drive our Finance functions. You’ll take on the role of System Owner for “Off The Shelf Systems,” working closely with Finance Operations, IT, Product, Legal, Partner Services, and other departments. We’re looking for a results-oriented professional who can communicate effectively, manage projects, and collaborate across teams. You will be expected to confidently express your ideas and perspectives to stakeholders and manage projects with minimal supervision. Being comfortable with ambiguity, organized, and possessing strong interpersonal skills will be essential to your success. Your ability to influence, communicate, and drive change will be critical in delivering value to the business. In This Role, You’ll Get to: Tech and Process Advisor : Participate in business discussions, providing expert insights from a finance perspective to ensure technology and processes meet user needs. Solution Implementer : Develop and configure off-the-shelf finance technology solutions that integrate smoothly with existing systems. Testing Contributor : Support testing phases to ensure that finance systems operate seamlessly with implemented solutions. System Evaluator : Regularly assess and improve finance systems and processes to enhance efficiency and effectiveness. Change Coordinator : Evaluate the impact of upstream changes on finance systems and reports, collaborating with tech and business teams to ensure smooth implementation. Issue Resolver : Act as a liaison between business and tech teams to analyze and resolve software or technical issues. Continuous Learner : Stay updated on accounting and tax developments, particularly within the travel industry, to ensure systems meet current and future needs. System Maintainer : Assist in the setup and maintenance of financial systems that drive business success while maintaining high user satisfaction. What You’ll Need to Succeed: Industry Experience : At least 5 years of experience in managing finance system projects and operations, especially within Oracle Fusion Finance systems, in the tech or e-commerce sectors. Finance Systems Knowledge : Solid understanding of multiple finance systems with a proven ability to apply this knowledge effectively. Stakeholder Management : Experience in managing and influencing stakeholders to align on project goals and outcomes. Educational Background : Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. A professional accounting qualification is a plus. Adaptability : Proven ability to thrive in fast-paced, dynamic environments, adapting to new challenges with ease. Vendor Management : Experience in managing vendor relationships to get the best outcomes while maintaining strong partnerships. Project Management : Capable of leading projects and initiatives involving Product, Tech, and Business teams, ensuring alignment and successful execution. Analytical Skills : Strong analytical and problem-solving skills, with a focus on delivering practical solutions. Detail-Oriented : High attention to detail with a commitment to continuous improvement and learning. Communication Skills : Excellent written and verbal communication skills, coupled with solid organizational and planning abilities. Dependability : Strong sense of urgency and results orientation, with a commitment to meeting goals and driving business value. It’s Great if You Have: Experience compliance and regulatory standards such( e.g. SOX, GRC, ITGC) Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A) Familiarity with project management methodologies (e.g., Agile, SDLC) Experience in data analytics or with Oracle Fusion ERP Knowledge of Robotic Process Automation (RPA) tools and other financial software #bangkok#london#jakarta#phuket#singapore#hongkong#philippines#myanmar#newyork#chicago#boston#berlin#mexico#india#kualalampur#boston#mexico#spain#newdelhi#mumbai#dublin#berlin#mexico#costarica#singapore#indonesia Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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8.0 years

0 Lacs

Mumbai Metropolitan Region

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. We are a skillful, driven, and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, but we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. The Opportunity: At Agoda, we see technology as the foundation of financial excellence. As a Finance Systems Architect , you will lead the charge in defining the long-term architecture and roadmap for our finance systems. This role is your opportunity to shape the future of finance systems at Agoda, ensuring they are scalable, resilient, and aligned with our business goals. You will work closely with product, tech, and finance teams to define what our finance systems architecture should look like in future, along with north star metrics and how the roadmap should achieve the north start metrics In addition to defining the roadmap, this role will ensure that the architecture meets the increasing regulatory, compliance, and risk management needs of a global organization. You will design systems that prioritize data accuracy, operational efficiency, and time-to-market, enabling Agoda to adapt quickly to evolving business and regulatory requirements. By balancing innovation with robust controls, you will ensure that our finance systems are not only future-proof but also compliant, secure, and reliable. This is a strategic role that will redefine how finance systems operate in a tech-driven world, while addressing critical elements such as risk, compliance, and operational excellence. In this transformative role, you will: Collaborate with product, tech, and finance teams to design a scalable and resilient finance systems architecture to meet the ever changing needs Define, track, and analyze key metrics and success criteria for finance systems across major areas such as Pay-in, Pay-out, Accounting, Tax, Treasury, and more. Use these metrics to identify opportunities for improvement and collaborate with stakeholders to implement solutions that enhance system performance and efficiency. Work with cross-functional teams to align on the architecture vision, roadmap and align key metrics and recommendations to relevant stakeholders including senior leadership to drive strategic decisions. Ensure finance systems are future-proof, leveraging the latest technologies and best practices to support Agoda’s growth. Design systems that meet regulatory requirements and minimize risks related to finance operations. What you’ll Need to Succeed: Experience : Over 8+ years of experience in finance systems architecture, finance technology strategy, or a similar role in the tech or e-commerce sectors. Strategic Vision : Proven ability to define long-term architecture and roadmaps for finance systems, aligning them with business goals. Techno-Functional Expertise : Strong understanding of finance systems (e.g., ERP, accounting platforms, payment systems) and their integration with other enterprise systems. Ideal candidate should have a mix of both (ERP vs In-house finance systems) Stakeholder Management : Experience working with senior leadership and cross-functional teams, with the ability to influence decisions and drive alignment. Analytical Skills : Strong ability to define and measure KPIs/metrics to track system performance and improvements. Problem-Solving : A passion for investigating issues, identifying root causes, and driving resolutions. Regulatory Knowledge : Basic understanding of financial compliance and reporting standards (e.g., SOX). Technical Skills : Basic SQL proficiency and familiarity with automation tools (e.g., RPA) and data analytics platforms. Leadership : A high level of dependability, urgency, and results-orientation, with strong business acumen. It’s Great if you have: Experience working in finance cross-functions (e.g., Finance Operations, Treasury, Tax). Familiarity with Oracle Fusion ERP, SAP, or similar platforms. Experience with Robotic Process Automation (RPA) tools. Knowledge of local/US GAAP and compliance in financial and accounting management. Experience in data analytics and reporting. #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #oracle #fintech #ERP #consultant #Implementation #financesystem #accounting #AP #AR #reconciliation #payin #Payout #generalledger #product #productowner #businessanalyst #productdesign Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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6.0 years

0 Lacs

Mumbai Metropolitan Region

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda has taken many great strides in recent years, expanding our global reach and range of travel products. A critical driver of this success is the Agoda Finance team. We maintain robust day-to-day financial operations while constantly identifying new opportunities for growth and innovation. Our role combines risk management with experimentation and data-driven decision-making to empower both our department and the broader company. Career development is also a top priority, with each function within Finance following a well-defined career track supported by clear goals and learning milestones. The Opportunity: We are looking for a talented, driven Finance and Procurement Lead to join our Fintech Data and Automation team. In this role, you’ll support mission-critical Oracle Finance and Procurement systems that power Agoda’s core financial operations. You’ll be involved in driving operational excellence across source-to-pay and record-to-report processes. This includes evaluating and enhancing system functionality, ensuring seamless integration with upstream and downstream platforms, and contributing to the transformation of Agoda’s financial landscape through scalable and automated solutions. Our ideal candidate has deep expertise in Oracle ERP Fusion (Finance and Procurement modules), a strong understanding of financial workflows such as AP, GL, and PO, and experience in reporting, user support, and system configuration. You are detail-oriented, organized, and able to work independently in a dynamic and fast-paced environment. In this Role, you’ll get to: Work with Finance SMEs, IT teams, and group companies on financial system integration, configuration, and process enhancement initiatives related to Oracle ERP Fusion. Serve as the go-to expert for Oracle Procurement and Finance modules (P2P, AP, GL), ensuring operational continuity and issue resolution. Oversee day-to-day functional administration of Oracle Fusion Finance and Procurement systems, including business configuration, reporting setup, and process documentation. Support finance teams with operational reporting via OTBI and BI Publisher, enhancing visibility into procurement, payables, and general ledger activities. Drive continuous improvement by identifying pain points and proposing long-term solutions to streamline operations and increase system reliability. Collaborate with cross-functional teams, including Workday and other system stakeholders, to strengthen integrations and data alignment. Manage and resolve service requests (SRs) in collaboration with Oracle support and internal stakeholders. Provide ad hoc training and guidance to users on finance systems and workflows. Contribute to new finance system feature evaluation, testing, and rollout as part of innovation initiatives. What You’ll Need to Succeed: Bachelor’s Degree in Accounting , Finance, Information Systems, or a relevant field. At least 6 years of experience managing Oracle ERP Fusion with a focus on Procurement and Finance modules. Solid understanding of finance operations, including payables, general ledger, procurement, and month-end processes. Familiarity with OTBI, BI Publisher, and basic financial data structures. Strong analytical and problem-solving skills with a continuous improvement mindset. Excellent interpersonal and communication skills with the ability to convey functional concepts to non-technical stakeholders. Proven ability to prioritize, multitask, and meet tight deadlines in a dynamic environment. Proficient in English, both written and spoken. It’s Great if You Have: Experience supporting finance teams through system upgrades and transformation projects. Knowledge of financial controls and compliance requirements in ERP systems . Familiarity with automation tools, including RPA, for finance process optimization. Exposure to project management methodologies (e.g., Agile, SDLC). LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #oracle #fintech #ERP #consultant #Implementation #financesystem #accounting Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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5.0 years

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Hyderabad, Telangana, India

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Job Title : Oracle Integration Cloud (OIC) Developer-OTC & Finance Modules. Location : Hyderabad, India (Hybrid) - 3 days onsite, 2 days remote per week. Job Type : Full-Time | Permanent. Experience Required : 5-8 years of relevant experience. Job Summary We are hiring a skilled Oracle Integration Cloud (OIC) Developer to join our ERP team in Hyderabad. This role requires hands-on experience with Oracle Fusion integrations, particularly across the Order to Cash (OTC) lifecycle and Finance modules (GL, AR, AP). You will design, develop, and maintain integration solutions that connect Oracle Fusion Cloud with external and internal systems, helping streamline business operations. Key Responsibilities Design, develop, and deploy integration solutions using Oracle Integration Cloud (OIC). Build integrations across Order to Cash (O2C) modules including Order Management, AR, and Shipping. Work on financial integrations with modules such as General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR). Use tools like FBDI, BI Publisher, and ESS Jobs for data migration and reporting. Develop reusable mappings and templates, handle error logging, and support issue resolution in production. Collaborate with business analysts and functional consultants to translate business requirements into technical solutions. Participate in SIT, UAT, and Go-Live activities. Required Skills 3+ years of experience with Oracle Integration Cloud (OIC). Strong understanding of Oracle Fusion ERP, especially in OTC and Financials. Proven experience with SOAP/REST Web Services, XSLT, and data transformation. Hands-on experience with FBDI, BI Publisher, and ERP Adapter configurations. Knowledge of cloud-to-cloud and cloud-to-on-premise integration patterns. Experience with debugging and optimizing integration flows. Nice To Have Oracle certifications in OIC or Fusion ERP. Experience with tools like JIRA, Git, and Agile methodologies. Prior experience working in a shared services or global delivery model. Educational Qualification Bachelor's degree in Computer Science, Engineering, or a related field. Perks & Benefits Competitive salary package. Hybrid work environment (3 days in-office). Health insurance and wellness benefits. Opportunities for learning and Oracle certification support. Exposure to global ERP transformation projects. (ref:hirist.tech)

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0 years

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Mumbai Metropolitan Region

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About The Company Axis My India is Indias foremost Consumer Data Intelligence Company, which in partnership with Google is building a single-stop People Empowerment Platform, the a app, that aims to change peoples awareness, accessibility, and utilization of a slew of services. At Axis, we are dedicated to making a tangible impact on the lives of millions. If you're passionate about creating meaningful changes and aren't afraid to get your hands dirty, we want you on our team!. Role Overview The Senior Analyst will manage, analyze, and interpret data to drive business decisions across multiple projects, including the a app and other initiatives. This position requires advanced statistical expertise, proficiency in analytics tools, and the ability to communicate insights effectively to product and research teams. Senior Analyst will be leading the team of 3 to 5 people. Key Responsibilities Conduct relevant statistical tests to validate hypotheses and ensure data-driven outcomes. Design, develop, and deploy advanced statistical and machine learning models to analyze complex datasets, including those from the a app and other projects. Perform data fusion activities by leveraging techniques to merge, reconcile, and analyze information from disparate systems and formats. Employing modern weighing and projection methods to answer key business questions and predict future trends. Design and manage interactive dashboards using Power BI for real-time data visualization. Perform Exploratory Data Analysis (EDA) to identify patterns, anomalies, and opportunities. Collaborate with product and research teams by providing feedback based on analytical findings. Analyze survey data to extract actionable insights and trends. Define and create Key Performance Indicators (KPIs) based on APP data. Serve as the gatekeeper for data maps, ensuring data integrity and accessibility for stakeholders. Develop and maintain MIS dashboards. Required Skills & Qualifications MSc in Statistics or a related quantitative field. Strong experience in statistical analysis, predictive modelling and data validation. Proficiency in Python and Power BI are necessary with experience of working in libraries used for numerical and text analysis such as Pandas, Numpy, PySpark, NLTK, SpaCy, Scikit-Learn, Genism. Experience of working with both parametric and non-parametric methods. Advanced knowledge of survey analytics and EDA techniques. Excellent communication skills for cross-functional collaboration. Experience with MIS dashboard development and KPI creation. High attention to detail and commitment to data quality. Preferred Experience Experience working with app-based data and multi-project analytics environments. Familiarity with analyzing multiple survey data. Background in creating and managing KPIs aligned with business objectives. Exposure to big data technologies and cloud-based data platforms. Ability to work collaboratively in cross-functional teams involving product, research, and engineering stakeholders. Must have led the data science team in past. Experience of developing algorithms using combination of Data Science and statistics. Requirements Technical Skills : Data Analysis & Statistical Expertise : Ability to manipulate large datasets, perform data cleaning, and run relevant statistical tests to validate findings and ensure data accuracy. Proficiency in Data Visualization Tools : Advanced skills in Power BI to design, develop, and maintain interactive, user-friendly MIS dashboards with features like advanced calculations, parameters, joins, and blending. Advanced Excel Skills : Expertise in Excel formulas, pivot tables, macros, and dashboard creation to complement BI tools and automate reporting tasks. Programming Knowledge : Familiarity with Python for data manipulation, exploratory data analysis (EDA), and predictive modelling enhances analytical capabilities. Data Validation & Quality Assurance : Skill in validating data integrity and consistency to ensure reliable dashboard outputs. Analytical & Business Skills Critical Thinking & Problem Solving : Strong analytical mindset to interpret complex data, identify trends, and provide actionable insights. Business Acumen : Understanding of the business context to translate data insights into relevant recommendations and feedback for product and research teams. Communication & Collaboration Effective Communication : Ability to present complex data insights clearly and succinctly to internal stakeholders, including senior executives, through reports, dashboards and presentations. Stakeholder Management : Experience collaborating with cross-functional teams, gathering requirements, and incorporating feedback to refine dashboards and reports. Coaching & Mentoring : Mentor and guide junior data scientists and analysts, fostering a culture of continuous learning and innovation. Benefits Competitive salary and benefits package. Opportunity to make significant contributions to a dynamic company. Evening snacks are provided by the company to keep you refreshed towards the end of the day. Walking distance from Chakala metro station, making commuting easy and convenient. At Axis My India, we value discipline and focus : Our team members wear uniforms, adhere to a no-mobile policy during work hours, and work from our office with alternate Saturdays off. If you thrive in a structured environment and are committed to excellence, we encourage you to apply. (ref:hirist.tech)

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0 years

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Kolkata, West Bengal, India

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This job is provided by apna.co We are hiring for a blended process Work from office Salary-14k in hand Shift -24*7 any 9 hours Language -Hindi + Bengali/Urdu/English Banking and Finance background required Address - Y9, Fusion Building Near College More Sector V Salt Lake Hs Pass Required Minimum Regards Mouma Mandal(HR) 9073900647 Fusion CX

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0.0 years

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Gurgaon, Haryana, India

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This job is provided by apna.co Role:- Top Skill Qualification Requirements Have 0-2 years of Call Center/Customer Service experience. (Preferably Telecom). Have strong English proficiency with solid written and verbal communication skills. Ability to conduct the initial triage of incoming requests to resolve customer order questions, and inquiries. Be comfortable communicating with US customers over the phone, email, and/or online chat. Have the ability to remain calm and helpful even when dealing with difficult situations. Demonstrate ability to listen competently, collect relevant customer order/inquiry information, build rapport, and respond to customers in a compassionate & professional manner. Demonstrated computer skills with ability to effectively use of Microsoft products. Shift : US shift Desired Skill Qualification Requirements Ability to manage transactional intent queues to support order service, scheduling and status inquiries, customer and account/order inquiries. Ability to work towards key performance indicators, high quality management, and contact internal/Client departments when required. Monitor Emails and Chat inquiries and respond to each. Take inbound and make outbound calls to resolve and/or route customers across service delivery workgroups. Identify, define, and summarize causes of order delays/inquiries and determine the appropriate solution owner. Work with a sense of urgency, and within policy compliance, to resolve order constraints that delay customer order delivery. Provide end-to-end resolution management ensuring the customer’s issue is fully resolved for all requests. Support closed loop feedback to product, service delivery, technology, and operations teams on customer engagement. Route customer cases and inquiries to higher tiers of support if the said cases and inquiries are beyond Tier 1 scope. Why Us – Fusion CX We are one of the fastest-growing large tech companies in the world, with offices in 14+ countries across the globe in 50+ centers and 20,000 employees We offer the opportunity to work with colleagues across the globe We offer a on the job training with comfortable nesting period, promoting a good work-life integration and real flexibility. We offer an office-centric work environment, fostering collaboration, innovation, and strong team connections through in-person interactions. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark We offer comprehensive benefits for all employees

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0 years

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Mumbai, Maharashtra, India

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Company Description Fusion Practices specializes in delivering data-driven projects and finance transformations as Oracle and Microsoft partners. They offer solutions that combine Oracle Fusion Cloud, Agentic AI Frameworks and PAAS to help with various business needs such as IFRS17 implementation, automation of manual processes, and more. Role Description This is a full-time on-site Junior Marketing Content writer role located in the Mumbai Area, India. The role involves tasks such as communication, market research, sales, marketing strategy, to generate marketing contents for podcasts, website to support the company's strategy. Qualifications MBA or BBA in Marketing in finance or HR domain CGPA of 8 or above Strong communication and customer service skills Experience in market research and sales Knowledge of marketing strategy Effective organizational skills Ability to work collaboratively in a team environment Bachelor's degree in Marketing, Business, or related field This is initially a work from home role, but will become a work in office role after a few months. The chosen candidate must commit to working in office in near future.

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5.0 years

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Gurgaon, Haryana, India

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Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities Develop partnerships with key stake holders in HR to understand the strategic direction, business process, and business needs Should be well versed with AGILE / Scrum / Devops. Create technical solutions to meet business requirements Help Finance business users adopt best practices Excellent Verbal & written communication skills. Define user information requirements in Oracle E-Business Suite Implement plans to test business and functional processes Manage Test Scripts that support Oracle R12 financial applications Lead technical acceptance testing (Unit, SIT, and QAT) of patches and upgrades Deliver training content to users. Candidate must be ready to work from office daily and in shifts if required. NO Work From Home allowed Preferred Education Master's Degree Required Technical And Professional Expertise Minimum of 5+ years of relevant experience in Oracle Cloud Applications. Excellent (2-3 projects) implementation experience in cloud/fusion and 2/3 implementations in 12.2.9, Overall 8+ years of relevant experience in Oracle R12. 2.9 and fusion release 13. Reasonable exposure on P2P modules like iproc/PO/AP/FA/ebiz Tax/India localization/GL. Oracle R12. 2.9 and cloud Applications experience is must Oracle Projects exposure is added advantage Sub ledger Accounting (SLA) knowledge Preferred Technical And Professional Experience Oracle PLSQL. DBA / Technical Skills. Performance Tuning

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5.0 - 10.0 years

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Bengaluru, Karnataka, India

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Job Title: Lead – Oracle Finance Functional Location: Bangalore, India Experience: 5 to 10 years Job Summary: We are looking for a seasoned Oracle Finance Functional Consultant to lead and deliver end-to-end Oracle Fusion Cloud Finance implementations . The ideal candidate will have deep expertise across AP, AR, GL, FA, CM, Tax, and Expense modules, along with hands-on experience in business process mapping, client engagement, and managing global delivery teams. Key Responsibilities: Lead full-cycle implementations of Oracle Fusion Financials (minimum 2–3 end-to-end projects). Configure, test, and support Oracle Finance modules: AP, AR, GL, FA, CM, Tax, and Expense. Conduct business process mapping, gap analysis, and prepare functional design documents. Manage key project phases: design workshops, CRP, SIT, UAT, cut-over, and go-live. Support data migration, system integration, and solution testing. Document using OUM or equivalent methodology. Collaborate with onshore and offshore teams for seamless delivery. Lead client interactions and manage stakeholder expectations effectively. Contribute to developments using BI Publisher, OTBI, BPM, Smart View, FAH, interfaces, and data conversions. Required Skills & Qualifications: 7–10 years of relevant experience in Oracle Fusion Finance. Proven expertise in Oracle Finance modules and implementation methodologies. Strong knowledge of financial business processes and system configuration. Ability to work independently and guide project teams. Excellent communication, stakeholder management, and presentation skills. Bachelor's/Master’s degree in Finance, Accounting, or related field.

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7.0 years

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Hyderabad, Telangana, India

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Job Description Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Senior consulting position operating independently with some assistance and mentorship to a project team or customer align with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. https://www.oracle.com/corporate/careers/culture/diversity.html Career Level - IC2 Responsibilities Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total cost of ownership. We assemble an efficient team for each client by blending resources from onshore, near shore, and offshore global delivery centers to match the right expertise, to the right solution, for the right cost. To support our rapid growth, we are seeking versatile consultants that bring a passion for providing excellent client experience, enabling client success by developing innovative solutions. Our cloud solutions are redefining the world of business, empowering governments, and helping society evolve with the pace of change. Join the team of top-class consultants and help our customers achieve more than ever before.. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! Committed to crafting a workplace where all kinds of people work together. We believe innovation starts with diversity. https://www.oracle.com/corporate/careers/culture/diversity.html Detailed Description Operates independently to provide quality work products to an engagement. Performs multifaceted and complex tasks that need independent judgment. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver solutions on complex engagements. May act as the functional team lead on projects. Efficiently collaborates with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects. Detail Requirements: The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle with 7 to 12 years experience. They must have been a part of at least 3 end to end HCM Cloud implementations along with experience in at least 1 projects as a lead. FUNCTIONAL - The candidate must have knowledge in any of the modules along with Core HR module -Time and Labor Absence Management Payroll Benefits Compensation Recruiting The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live. Engineering graduates with MBA (HR) will be preferred. TECHNICAL - In-depth understanding of Data Model and Business process functionality and its data flow) in HCM Cloud application and Oracle EBS / PeopleSoft AU (HRMS). Experienced knowledge on Cloud HCM Conversions, integrations (HCM Extracts & BIP), Reporting (OTBI & BIP), Fast Formula & Personalization. Engineering Graduation in any field or MCA Degree or equivalent experience. Proven experience with Fusion technologies including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports & Design Studio. Apart from the above experience, advanced knowledge in OIC, ADF, Java, PaaS, DBCS etc would be an added advantage. Good functional or technical leadership capability with strong planning and follow up skills, mentorship, Work Allocation, Monitoring and status updates to Project Coordinator Should have strong written and verbal communication skills, personal drive, flexibility, teammate, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and sharing the knowledge and client management. Assist in the identification, assessment and resolution of complex Technical issues/problems. Interact with client frequently around specific work efforts/deliverable. Candidate should be open for domestic or international travel for short as well as long duration. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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15.0 years

0 Lacs

Pune, Maharashtra, India

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Job Description The Senior Manager - Enterprise Application Support is a core member of Enterprise IT Leadership team and will be the driving force for leading the application support team, ensuring the stability, performance, and continuous improvement of business-critical applications, including Enterprise Resource Planning (ERP) and Sales Customer Relationship Management (CRM) systems . This role involves managing incident resolution, driving service improvements, collaborating with stakeholders, and overseeing governance, compliance, and vendor relationships. Responsibilities Application Support & Service Management Oversee the maintenance, monitoring, and support of enterprise applications, particularly ERP (SAP, Oracle Fusion, CLM, etc.) and Sales CRM (Salesforce, HubSpot, etc.) to ensure high availability and reliability. Manage the incident, problem, and change management processes following ITIL best practices. Drive root cause analysis (RCA) and continuous improvement initiatives to enhance application performance and reduce recurring issues. Ensure compliance with SLAs and KPIs for application support services. Work closely with business teams to optimize ERP and CRM functionalities, streamline workflows, and enhance user experience. Stakeholder & Vendor Management Act as the primary point of contact for business users regarding ERP and Sales CRM application-related issues and improvements. Collaborate with IT teams, business units, and external vendors to enhance application functionality and user experience. Manage third-party vendors and service providers, ensuring contractual adherence and performance excellence. Team Leadership & Development Lead, mentor, and develop a team of application support professionals, fostering a culture of continuous learning and innovation. Define roles, responsibilities, and career development plans for team members. Provide training and knowledge-sharing sessions to enhance team capabilities in ERP and Sales CRM applications. Governance, Compliance, & Security Ensure adherence to IT policies, security protocols, and regulatory requirements for all enterprise applications. Implement and maintain controls to safeguard ERP and CRM data integrity and security. Conduct periodic audits and risk assessments to identify vulnerabilities and mitigate risks. Continuous Improvement & Innovation Identify opportunities for automation, process optimization, and proactive monitoring of business applications. Collaborate with IT development teams to enhance application supportability, integrations, and performance. Drive innovation by exploring emerging technologies and best practices in ERP and CRM application management. Qualifications Education & Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field. 15+ years of experience in IT application support, with at least 5-7 years in a leadership role. Strong experience managing ERP and Sales CRM applications in a complex ITeS and consulting environment. Technical & Functional Skills Expertise in ERP systems (SAP S4 HANA, Oracle Fusion HCM & PPM, etc.) and Sales CRM platforms (Salesforce, HubSpot, etc.). Strong knowledge of IT service management (ITSM) frameworks such as ITIL. Hands-on experience with application monitoring, troubleshooting, and performance optimization. Familiarity with cloud-based applications, databases, and middleware technologies. Understanding of DevOps, Agile methodologies, and CI/CD processes is a plus. Soft Skills Strong leadership, people management, and communication skills. Ability to collaborate with cross-functional teams and influence stakeholders. Strategic thinking with a problem-solving and analytical mindset. Preferred Certifications ITIL Foundation or higher ERP certifications (SAP, Oracle, SFDC, etc.) CRM certifications (Salesforce Administrator, HubSpot CRM, etc.) PMP (Project Management Professional) COBIT, ISO 27001, or other IT governance certifications Cloud certifications (AWS, Azure, or Google Cloud)

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0.0 - 2.0 years

0 - 0 Lacs

Pitampura, Delhi, Delhi

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Company Description Indo Fusion Interiors offers a wide range of services, including cooperative interiors, residential interiors, restaurant/hotel interiors, office interiors, kitchen design, and showroom setups. Additionally, Indo Fusion Interiors is renowned for manufacturing and providing modular kitchen, Wardrobe and furniture that suit various decor themes, such as modern, contemporary, classic, and traditional. Role Description This is a full-time on-site role based in New Delhi for an Interior Designer. The Interior Designer will be responsible for space planning, developing architectural and construction drawings, designing interiors, and selecting FF&E (furniture, fixtures, and equipment). The role includes collaborating with clients to understand their needs and preferences, conducting site assessments, and ensuring design projects are completed on schedule and within budget. Individuals must have excellent communication skills to manage the project and clients. Qualifications Skills in Space Planning, Architecture, and Interior Design Experience with Construction Drawings and FF&E selection Strong communication and collaboration skills Ability to manage multiple projects and meet deadlines Bachelor's degree in Interior Design, Architecture, or related field Proficiency with design software (e.g., AutoCAD) Prior experience in residential or commercial interior design is a plus Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Interior design: 2 years (Preferred) total work: 2 years (Required) Work Location: In person

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3.0 - 10.0 years

4 - 10 Lacs

Thiruvananthapuram

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Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the Oracle Sales and CPQ development team, you will work on developing complex backend services for Sales/CPQ applications on the Oracle Fusion stack. Once provided with the requirements, you will be expected to come up with high-level design, solution proposal, get sign-off on the solution from the stakeholder, do detailed design, code, build the solution, build and implement unit tests and unit plans, deploy the solution to production for highly complex enhancements and bugs. You are also expected to work on customer bugs and enhancements. Requirements - BS/MS in Computer Science or equivalent- 3-10 years experience in developing and maintaining business applications. The candidate should have excellent analytical and interpersonal skills. He should be self-motivated with a strong ability to learn quickly and work independently. Technical skills needed to perform this job are listed below Core Java programming experience is a must Experience in Enterprise Java or any of the Java web frameworks like Spring is a must SQL programming experience is a must Prior experience on developing scalable SaaS products is a plus Knowledge of any Oracle Technologies is a plus Knowledge of Source Control Systems (GIT repository)

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5.0 years

0 Lacs

Hyderābād

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Company Description Enviri Corporation is a market-leading global provider of environmental solutions for industrial, retail, and medical waste streams, as well as innovative equipment and technology for the rail sector. We have an unrivaled breadth of experience across the globe and an impressive reputation that stretches back more than a century. Based in Camp Hill, PA, with more than 13,000 employees and the company operates in more than 30 countries. About Enviri GSC Enviri GSC handles a wide range of services, including finance and accounting shared services, global HR shared services, providing IT services and helpdesk support, and market research support to Harsco globally. We have been Operating since 2008 & Serving 30+ Countries Job Description We are looking for a seasoned MDM Specialist with 5–7 years of experience in managing enterprise master data, including Item Master, Supplier Master, and Customer Master domains. The ideal candidate will have a strong background in Oracle ERP systems, project operations, and data quality management. This role is critical in ensuring data accuracy, consistency, and governance across business functions. Key Responsibilities: 1. Master Data Management Create, maintain, and amend Item Master, Supplier Master, and Customer Master records in Oracle ERP. Ensure data integrity, standardization, and compliance with internal policies and external regulations. Collaborate with cross-functional teams (Procurement, Sales, Finance, Engineering) to gather and validate master data requirements. Perform root cause analysis and corrective actions for data quality issues. 2. Onboarding & Amendment Processes Manage end-to-end onboarding processes for suppliers and customers, including documentation, validation, and approvals. Handle amendment requests for existing records, ensuring audit trails and version control. Implement controls to prevent duplication and ensure data lifecycle governance. 3. ERP System Expertise Utilize Oracle ERP (EBS, Cloud, or Fusion) for master data operations. Support ERP enhancements, testing, and data migration activities. 4. Project & Operational Management Lead or support MDM-related projects, including system upgrades, data migrations, and process improvements. Develop and maintain project documentation, timelines, and stakeholder communication. Coordinate with IT and business teams to ensure timely and accurate data delivery. Data Extraction, transformation, and load operations experience with any ERP (Preferably Oracle) Knowledge and proven experience with data governance tools. 5. KPI & Quality Management Define and monitor Key Performance Indicators (KPIs) for data accuracy, completeness, and timeliness. Conduct regular data quality audits, profiling, and cleansing activities. Generate reports and dashboards to track performance and identify improvement areas. Drive continuous improvement initiatives to enhance data governance and operational efficiency. Qualifications Bachelor’s degree in Information Systems, Business Administration, Supply Chain, Mechanical Engineering, or related field. 5–7 years of hands-on experience in MDM roles, preferably in a manufacturing, retail, or supply chain environment. Strong working knowledge of Oracle ERP systems (EBS, Cloud, or Fusion). Proven experience in project management, data governance, and quality assurance. Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau) is a plus. Excellent communication, analytical, and problem-solving skills. Preferred Skills: Experience with MDM tools (e.g., Informatica MDM, SAP MDG, Oracle DRM). Familiarity with industry data standards (e.g., UNSPSC). Knowledge of compliance frameworks (e.g., SOX, GDPR) related to master data. Certification in Oracle ERP, PMP, or Six Sigma is an advantage. Additional Information Disclaimer The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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4.0 years

0 Lacs

Hyderābād

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Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our main goal is to ensure the successful adoption of Oracle Analytics. We engage with customers and partners globally, building trust in Oracle Analytics. We also collaborate with Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will collaborate with strategic FDI customers and partners, guiding them towards an optimized implementation and crafting a Go-live plan focused on achieving high usage. Career Level - IC4 Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments. Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly. Prepare for complex product or solution-related inquiries or challenges that customers may present. Gather and convey detailed product insights driven by customer needs and requirements. Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders. Primary Skills: Must possess over 4 years of experience with OBIA and Oracle Analytics. Must have a robust knowledge of Analytics RPD design, development, and deployment. Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing. Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration. Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL. Skilled in developing visualizations and user-friendly workbooks. Previous experience in developing solutions that incorporate AI and ML using Analytics. Experienced in enhancing report performance. Desirable Skills: Experience with Fusion Applications (ERP/HCM/SCM/CX) Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations. Worked with multiple Cloud Platforms. Certified on FDI, OAC and ADW.

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7.0 years

25 - 35 Lacs

India

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AI Lead – Generative & Agentic AI Systems Experience: 7–10 Years Location: Hyderabad (Hybrid) Employment Type: Full-Time About the Role: We are seeking a visionary and hands-on AI Lead to architect, build, and scale next-generation Generative and Agentic AI systems. In this role, you will drive the end-to-end lifecycle—from research and prototyping to production deployment—guiding a team of AI engineers and collaborating cross-functionally to deliver secure, scalable, and impactful AI solutions across multimodal and LLM-based ecosystems. Key Responsibilities: Architect and oversee the development of GenAI and Agentic AI workflows, including multi-agent systems and LLM-based pipelines. Guide AI engineers in best practices for RAG (Retrieval-Augmented Generation), prompt engineering, and agent design. Evaluate and implement the right technology stack: open source (Hugging Face, LangChain, LlamaIndex) vs. closed source (OpenAI, Anthropic, Mistral). Lead fine-tuning and adapter-based training (e.g., LoRA, QLoRA, PEFT). Drive inference optimization using quantization, ONNX, TensorRT, and related tools. Build and refine RAG pipelines using embedding models, vector DBs (FAISS, Qdrant), chunking strategies, and hybrid knowledge graph systems. Manage LLMOps with tools like Weights & Biases, MLflow, and ClearML, ensuring experiment reproducibility and model versioning. Design and implement evaluation frameworks for truthfulness, helpfulness, toxicity, and hallucinations. Integrate guardrails, content filtering, and data privacy best practices into GenAI systems. Lead development of multi-modal AI systems (VLMs, CLIP, LLaVA, video-text fusion models). Oversee synthetic data generation for fine-tuning in low-resource domains. Design APIs and services for Model-as-a-Service (MaaS) and AI agent orchestration. Collaborate with product, cloud, and infrastructure teams to align on deployment, GPU scaling, and cost optimization. Translate cutting-edge AI research into usable product capabilities, from prototyping to production. Mentor and grow the AI team, establishing R&D best practices and benchmarks. Stay up-to-date with emerging trends (arXiv, Papers With Code) to keep the organization ahead of the curve. Required Skills & Expertise: AI & ML Foundations: Generative AI, LLMs, Diffusion Models, Agentic AI Systems, Multi-Agent Planning, Prompt Engineering, Feedback Loops, Task Decomposition Ecosystem & Frameworks: Hugging Face, LangChain, OpenAI, Anthropic, Mistral, LLaMA, GPT, Claude, Mixtral, Falcon, etc. Fine-tuning & Inference: LoRA, QLoRA, PEFT, ONNX, TensorRT, DeepSpeed, vLLM Data & Retrieval Systems: FAISS, Qdrant, Chroma, Pinecone, Hybrid RAG + Knowledge Graphs MLOps & Evaluation: Weights & Biases, ClearML, MLflow, Evaluation metrics (truthfulness, helpfulness, hallucination) Security & Governance: Content moderation, data privacy, model alignment, ethical constraints Deployment & Ops: Cloud (AWS, GCP, Azure) with GPU scaling, Serverless LLMs, API-based inference, Docker/Kubernetes Other: Multi-modal AI (images, video, audio), API Design (Swagger/OpenAPI), Research translation and POC delivery Preferred Qualifications: 7+ years in AI/ML roles, with at least 2–3 years in a technical leadership capacity Proven experience deploying LLM-powered systems at scale Experience working with cross-functional product and infrastructure teams Contributions to open-source AI projects or published research papers (a plus) Strong communication skills to articulate complex AI concepts to diverse stakeholders Why Join Us? Work at the forefront of AI innovation with opportunities to publish, build, and scale impactful systems Lead a passionate team of engineers and researchers Shape the future of ethical, explainable, and usable AI products Ready to shape the next wave of AI? Apply now and join us on this journey! Job Types: Full-time, Permanent Pay: ₹2,500,000.00 - ₹3,500,000.00 per year Benefits: Flexible schedule Health insurance Provident Fund Supplemental Pay: Joining bonus Work Location: In person

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5.0 years

1 - 2 Lacs

Bengaluru

On-site

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Req ID: 331056 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITSS-Oracle Integration Clo to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). The Oracle Cloud Integration Architect will be responsible for acting as a strategic liaison between the business and the implementation process. This includes tasks such as configuring, designing solutions, and providing support. The focus will be on the design, development, and maintenance of Oracle Cloud integrations, data conversions, and reports, with a strong emphasis on integration development. Oracle Cloud OIC/VBCS and SaaS Architect 1. Must have worked on recent time Oracle Cloud (SaaS/PaaS) Implementation/Support Projects. Specifically, Oracle ERP Cloud and Oracle Integration Cloud (both) 2. Mus have hands-on experience who developed OIC Integrations, VBCS extensions and SaaS objects 3. Must have Oracle ERP Cloud knowledge in these functional areas: Projects, Accounting Hub Cloud Service, AR, FA, GL, HCM, AP 4. Nice to have Oracle Cloud Certifications related to OIC/ERP. Requirements :- 5+ years' experience of working as architect 4+ years' experience with Oracle ERP Cloud, Oracle OIC Cloud and Oracle EBS Minimum 3+ years of development experience in Oracle OIC Minimum 3+ years working experience in Oracle ERP Cloud technical mainly in financial modules like (Oracle Projects, GL, AHCS, AR, HCM, FA, AP) with working experience in financials' webservices Good experience in Oracle Fusion Cloud SaaS Implementation and Support projects (Oracle Financials and PPM Cloud) with PaaS extensions Fusion Appstech - Expertise in Data Migration in Oracle Fusion Cloud Applications through FBDI, ADFdi, Spreadsheet, HDL Experience in building reports in Oracle Fusion using OTBI, Oracle BI Publisher, OTBI and Data model's Experience in Oracle Cloud Screen Personalization through Sandbox and Groovy Scripting Strong Oracle Cloud Integration Technical (External Application to Oracle Cloud and Oracle Cloud to External Applications using SOAP/REST Webservices). Good knowledge in Analyzing and Reviewing Functional specifications, Technical documentation, Designed customizations, Develop the interfaces in Financials and SCM Oracle ERP Cloud modules. Raise and work service requests with Oracle Support #LI-INPAS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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5.0 years

2 - 10 Lacs

Bengaluru

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- 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Just Walk Out builds technology enables a new kind of stores with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a online cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Our Just Walk Out Technology uses a variety of technologies including vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in vision, machine learning, distributed systems and hardware. As a Senior Software Development Engineer on the Just Walk Out team, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will work with cross-functional teams to help solve complex business problems and design innovative solutions that enable seamless checkout-free shopping experiences. Your responsibilities include designing, implementing, testing, deploying and maintaining innovative software solutions to transform service performance, durability, cost, and security. You will write high-quality distributed system software and work in an agile environment where development cycles are measured in weeks. The role involves collaborating with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. You will help build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage. Working in this role, you will contribute to a technology that enables shoppers to simply enter a store, grab what they want, and leave without traditional checkout lines. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. The Retail Platform Technology team in AWS Just Walk out, builds the platform and architecture that offers retail capabilities to the customers to run their Just walk out stores. This spans across various domains such as Order Management, in-store pricing intelligence, shopper receipts and refunds, and the merchant experience capabilities that allow merchants to seamlessly integrate with Amazon to power their stores with Just Walk out technology. 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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15.0 years

0 Lacs

Bengaluru

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About Cognite Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here Cognite Product Tour 2024 Cognite Product Tour 2023 Data Contextualization Masterclass 2023 Our values Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves. Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. Role Summary : Cognite is seeking a strategic, execution-focused leader to build and scale our Global Customer Support and Managed Services organization. This role is critical to our journey toward becoming a world-class, customer-obsessed, and revenue-generating services organization. As the Head of Global Customer Support & Managed Services, you will define and execute the operating model, transitioning from outsourced support to a high-performing in-house model based in India. Additionally, you will launch and grow an enterprise-grade Support Services offering that ensures the performance, reliability, and business continuity of Cognite solutions in mission-critical industrial environments. Key Responsibilities : Define and execute the strategy and operating model for global Customer Support and Managed Services, aligned with Cognite’s product, customer success, and commercial strategies. Transition support operations from outsourced partners to a scalable, high-performing internal team based in Bangalore , ensuring a seamless migration while maintaining excellent customer experience. Build and operationalize a Managed Services capability for Cognite’s largest enterprise customers, providing proactive monitoring, performance tuning, reliability engineering, and ongoing system health management. Establish and govern global delivery processes , including ITIL-based practices, SLAs/OLAs, 24x7 support, tiered escalation models, and incident/problem/change management frameworks. Collaborate with Sales and Customer Success teams to develop and commercialize premium support and managed services packages , driving attach rate, ARR uplift, and account expansion. Define and track KPIs for team performance and customer success, including CSAT, resolution SLAs, renewal impact, NRR influence, and managed services adoption. Recruit, develop, and lead a global team with core operations in Bangalore and key support roles in EMEA, APAC, and the Americas — fostering a high-performance, customer-centric culture. Qualifications: 15+ years of leadership experience in global technical support, managed services, or enterprise operations within high-growth, product-led companies (e.g., Oracle, Salesforce, ServiceNow, Snowflake, Databricks). Proven success in building support and managed service functions from the ground up , ideally within fast-scaling SaaS or industrial software environments. Hands-on experience migrating from partner-led to in-house delivery models , particularly in India, with a strong focus on operational excellence and talent development. Expertise in enterprise managed services for mission-critical workloads , preferably within industrial, SaaS, or data-intensive domains. Deep knowledge of DataOps, cloud infrastructure, SaaS platforms, and IT/OT convergence. Exceptional cross-functional collaboration and stakeholder management skills , working effectively with Product, Sales, Engineering, and Customer Success teams. Strong customer-first mindset and executive presence , with the ability to confidently engage with enterprise clients and senior stakeholders. Join the global Cognite community! \uD83C\uDF10 Join an organization of 70 different nationalities \uD83C\uDF10 with Diversity, Equality and Inclusion (DEI) in focus \uD83E\uDD1D Office location Rathi Legacy (Rohan Tech Park ) Hoodi (Bengaluru) A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata \uD83D\uDCF7 to know more Flat structure with direct access to decision-makers, with minimal amount of bureaucracy Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries Join our HUB \uD83D\uDDE3️ to be part of the conversation directly with Cogniters and our partners. Hybrid work environment globally Why choose Cognite? \uD83C\uDFC6 \uD83D\uDE80 Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! \uD83E\uDD47 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins \uD83E\uDD47 Apply today! If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. We encourage you to follow us on Cognite LinkedIn; we post all our openings there.

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4.0 years

0 Lacs

Bengaluru

On-site

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Oracle Applications Labs (OAL) implements Oracle software that runs Oracle. OAL is responsible for implementing, running, and improving nearly all of Oracle’s Enterprise On-Premise and Cloud Applications. We use Oracle’s business requirements as a “test bed” for innovation. We often are ahead of the standard product roadmap and build extensions and custom applications to meet the needs of our 120,000-employee, Fortune 100 Company. Once proven, our ideas and innovations can quickly find their way back into the core products. We also ensure that Oracle is always Oracle’s best reference for our enterprise applications. We are looking for world class technologists to join our team. As a Senior Engineer, your responsibilities and qualifications will include: BS/MS degree in Engineering, Information Technology or equivalent discipline. Excellent communication, organizational and interpersonal skills Ability to deliver effectively in a team setting as well as independently Solid analytical and problem solving skills and drive innovation that improves performance, resiliency, scalability, relevancy and user experience Strong understanding of programming logic, standards, patterns and algorithms. Experience with distributed systems & large scale systems, database design (SQL and NoSQL), and/or UI with OJET (or Angular/React). Experience with Fusion Applications or Oracle B2C Service implementation would be a big plus. Design and develop scalable cloud native Microservices applications using the latest optimizations and design patterns Follow agile software development methodology and excel within an "Agile" environment. Familiarity with a number of these technologies would be a plus: Java, PHP, Spring Boot, Elastic Search, Kafka, Prometheus, Grafana, Docker, & Kubernetes. Have worked on LLM's, AI, evaluation of different models, Langchain, Langgraph Good knowledge on Oracle SQL/PL/SQL, vector database like 23AI. Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the Oracle applications lab, you will perform high-level design based on provided external specifications. Specify, design and implement minor changes to existing software architecture. Build highly complex enhancements and resolve complex bugs. Build and execute unit tests and unit plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering as necessary to discuss minor changes to product functionality and to ensure quality and consistency across specific products. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years and above of software engineering or related experience. Has experience working in AI including evaluating LLM's, developing RAG and AI agents.

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2.0 years

2 Lacs

India

On-site

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Job Title: Design Engineer Location: Chennai Company: Lift Tech Equipments Private Limited About Us: Lift Tech Equipments Private Limited specializes in manufacturing material handling equipment, selling equipment spare parts, and providing equipment rental services. We are committed to innovation and quality in the field of material handling solutions. Role Overview: We are seeking a highly skilled and motivated Design Engineer with a passion for 3D designing and a knack for problem-solving. The ideal candidate will be responsible for designing and updating equipment, with a strong focus on hydraulics and mechanical systems. Key Responsibilities:  Create and develop 3D designs for sheet metal development using Autodesk Fusion 360 (experience with Autodesk Inventor or Solid Works is acceptable).  Oversee complete equipment design projects from concept to manual preparation and updates.  Draw, update, and maintain design specifications, ensuring accuracy and adherence to standards.  Manage multiple complex design projects simultaneously, ensuring timely delivery.  Ensure all designs meet manufacturing, technical, and customer-specific requirements.  Collaborate with cross-functional teams, contributing as a team player and leader.  Utilize creativity, critical thinking, and problem-solving skills to address design challenges.  Ensure that all design projects are completed within budget and on time. Qualifications and Skills:  Education: BE in Mechanical or Mechatronics Engineering.  Experience: Minimum 2 years in 3D designing, with experience in Material Handling Equipment (MHE) being an added advantage.  Software Skills: Proficiency in Autodesk Fusion 360; certification in Autodesk tools is a plus.  Skills: Strong teamwork, leadership, creativity, critical thinking, and problem-solving abilities.  Technical Expertise: Experience in hydraulics and mechanical designing is a must. Job Type: Full-time Pay: From ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Work Location: In person

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3.0 years

0 Lacs

Ahmedabad

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Ahmedabad, Gujarat, India Full Time Experienced We are looking for motivated individuals with customer-facing support experience and an insatiable curiosity for technology. In concert with Pre-Sales, Customer Success, and Product Teams, Product Support Engineers play a critical role in making customers successful. Valorx Product Support Engineers act as customer trusted advisors throughout their journey with Valorx. Join the fast-growing team at Valorx! Your work will have a substantial impact on the success of our customers and our company. And you will love doing it with us along the way. Responsibilities: Be a subject matter expert on Valorx's Fusion Platform and evangelize Valorx value and features to potential and existing customers. Support customers on their technical queries. Monitor and escalate in case of software issues. Have an eye for detail and escalate exceptions promptly. You should be able to communicate issues/feature requests with the required information. Have good documentation skills and contribute to the maintenance of SOPs. Work independently, prioritize & schedule work assignments based on deadlines. Available to work in Night Shift - Timings (5:00 PM To 2:00 AM) Minimum Requirements: Relevant professional experience. 3+ years of relevant Technical Support experience required. Deep expertise of Salesforce architecture, best practices, and CRM business concepts. Work experience with any Salesforce Cloud or Salesforce Admin knowledge will be advantageous. Must have experience dealing with customers via the chat box. Deep knowledge of declarative approaches to Salesforce customization methodologies including custom objects, relationships, formulas, validation rules, and process automation. Excellent communication skills. You can articulate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people. Good knowledge of SQL Syntax and database concepts. Understanding and experience of using REST APIs and debugging requests and responses using Postman and Browser Developer tools. Comfortable with working in US time zones. Fast learner. You have a proven capacity to absorb new concepts and quick technologies. Thrive under pressure. You perform well under uncertainty, high pressure, and high impact conditions. Compensation & Benefits Competitive salary Medical insurance Parental leave Empathetic and collaborative culture that embraces diversity Professional development and substantial growth opportunities Creative freedom and the ability to make a mark in our company

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2.0 years

0 Lacs

Calcutta

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Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary Managing business performance in today’s complex and rapidly changing business environment is crucial for any organization’s short-term and long-term success. However ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting -Business Applications - Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients *Responsibilities: Extensive experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer . Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) OIC + plsql experience is must Mandatory skill sets BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) Preferred skill sets database structure for ERP/Oracle Cloud (Fusion) Years of experience required • Minimum 2 to 4 Years of Oracle fusion experience Education Qualification • Graduate /Post Graduate Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Oracle Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Oracle Customer Relationship Management (CRM), Oracle E-Business Suite, Process Standardization {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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170.0 years

0 Lacs

Greater Hyderabad Area

On-site

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Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Program Manager, assigned to one of Pinkerton's largest global clients, will serve as the senior vendor representative for the corporate security operations centre serving India. The Manager, within the Business Assurance Program, oversees people management, program oversight, and project delivery in a dynamic, high-intensity environment. Additionally, this role is primary point of contact for partner and stakeholder engagement across India and responsible for addressing their needs across various business units. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Manage a medium-sized team of mixed-skillset professionals providing safety and security support to the client’s Corporate Security operations in India. Evolve the current operations centre into a first-class regional program, level-setting with existing Corporate SOCs to ensure consistency in customer experience and product delivery while scaling. Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements. Evaluate existing technical capabilities and systems and identify opportunities for improvement. Analyse, develop, and strengthen processes and procedures while spearheading the integration across the greater team. Empower the team to utilize the resources and knowledge necessary to manage smaller incidents and escalations. Provide motivation for the team and leadership during crisis and incident response situations. Manage and maintain the work within software programs used to support operational processes such as executive security, emergency notification, and global incidents. Collaborate with our vendor partners and onsite leads to mitigate failures and improve performance. Liaise and serve as point of contact with security managers from physical, technical, and prototype teams. Develop strategies to leverage operations centre capabilities to support regional security goals. Serve as a point of escalation for inter-company customer service issues. Develop and maintain effective and active working relationships with primary vendors, strategic business partners and team members, and actively foster an environment of teamwork. All other duties, as assigned. Qualifications Bachelor’s degree or equivalent with at least five years of direct experience managing security operations, GSOC, command centre or call centre organizations or five years’ experience working within a GSOC, fusion centre, dispatch centre, or similar organization. Knowledge of crisis management with an emphasis on preparedness and response efforts. Knowledge of security technologies including CCTV, access control, and incident management systems. Lenel, security-focused PSIMs, and industry standard technical applications. Able to multi-task and adapt to changing priorities and tasks. Effective written and verbal communication skills. Project management skills. Ability to effectively prioritize and manage multiple tasks while maintaining strict deadlines. Analytical acumen and data-driven mindset towards decision-making to define strategy, spark growth, and fuel long-term impact. Able to handle high-impact situations and remain effective under pressure. Able to guide others to deliver outstanding results in a timely manner using a strong sense of focus, organization, and meticulous attention to detail. Computer skills; Microsoft Office and Tableau. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Work schedule may include after normal business hours, weekends, and/or holidays. Willing to work irregular hours and be "on call" in support of 24/7 evolving security and crisis events. Travel across the region, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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