Front Office Executive( Hospitality)

Job Summary:

The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing front desk operations, handling communication, and ensuring a professional and welcoming environment.

Key Responsibilities:

• Greet and welcome visitors and clients with a positive attitude.
• Manage the front desk including answering and directing phone calls.
• Handle incoming and outgoing mail, emails, and courier services.
• Maintain visitor logs and ensure security procedures are followed.
• Schedule appointments and maintain calendars.
• Assist in administrative tasks such as filing, data entry, and documentation.
• Keep the reception area clean and presentable.
• Coordinate with internal departments as needed.

Key Skills & Requirements:

• Excellent verbal and written communication skills.
• Pleasant personality and professional appearance.
• Proficiency in MS Office (Word, Excel, Outlook).
• Multitasking and time-management abilities.
• Good interpersonal and customer service skills.
• Ability to handle pressure and manage front-desk traffic smoothly.

Preferred Attributes:

• Prior experience in a similar role is advantageous.
• Knowledge of office equipment like printers, scanners, and intercom systems.
• Fluency in English and local language (as applicable).

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus

Experience:

• Hospitality sector : 3 years (Required)
• Front office handling : 3 years (Required)
• Client Handling : 3 years (Required)

Work Location: In person