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5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and Wireless Good to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities: - Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. - Prepare work orders containing instructions to be used by technicians to configure network hardware and software. - Work with customer technical teams to provide solutions for customers internetworking communications requirements. - Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. - Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. - Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. - Update knowledge base with known errors/resolutions. - Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution. - Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. - Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. - Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. - Follow ITIL process with proving skills in working with Incident & Change management methodologies. - Should be able to drive Network projects & work at the Data center during deployment of Network hardware’s Experience with Wireshark or other NAM tools. Additional Information: - Should have 6 to 8 years of experience in Network operational support/management roles. - Should have supported Network deployments. - Should have experience performing Network transitions / transformations. - Good understanding of procedures, application, and concepts within own subject area. - Flexible to work in 24x7 environment. Educational Qualification: BS or BA in Engineering, Computer Science or equivale. Additional Information: Certifications in CCNA, CCNP or any other relevant certifications.
Posted 2 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Key Responsibilities Lead a team of L1 and L2 engineers in shift. Work balancing of tickets across the shifts. Ensure shift handover. Manage the Quality audits of the L1 and L2 offense analysis. Support the Project Manager with escalations and timely RCA of incidents. Training of L1 and L2 resources on latest attack vectors and log analysis. Work with the SIEM Engineering team to fine tune the use cases and content on the SIEM platform. Bring down the false positives to a manageable level. Manage the work pressure on the project and keep the team alert and manage their work life balance. Ensure timely preparation of daily/weekly/monthly reports. Desired Qualifications Sound Cyber Security Principles and well versed in security domains of Endpoint , Network, Database, Cloud Security technologies like IPS, WAF, Firewall, Deception, Cloud Security, AV, EDR, . Conduct senior level log analysis, proactive monitoring, mitigation & response to network & security incidents. Triage security events and carry out incident response steps. Implement & Maintain Extensive Security Operation Policies and procedures documentation including AWS cloud Proactively Hunt & research potential malicious activity using tool like Cortex, Shodan, Qrdar etc. Identify Indicator of Compromise through static & dynamic analysis of commodity and 0-day malware Perform advanced security event detection and threat analysis for complex and/or escalated security events. QRadar , Demisto/XSOAR , Qualys, MITRE Framework Attack Methodology. Preferred Certifications T&T - Cyber | Deputy Manager IBM QRadar SIEM Certification. CISSP, CEH, CISM, or other relevant security certifications. Location and way of working : Base location: Mumbai/Navi Mumbai Professional is required to work from office Your role as Consultant/Sr Consultant. (ref:hirist.tech)
Posted 2 days ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. About Position We are seeking an experienced Technical Support Lead to oversee and enhance the performance of our Linux/Unix-based systems. This role involves managing a team of technical support engineers, ensuring the seamless operation of our infrastructure, and providing expert-level support for complex technical issues. Role: Technical Support Engineer Location: Pune, Nagpur, Kochi, Indore, Hyderabad Experience: 5-8 Years Job Type: Full Time Employment What You'll Do Provide support for IBM Netezza environments, focusing on the Linux and Networking layers. Perform system administration tasks such as patching, kernel tuning, disk management, service monitoring, and resource optimization. Manage and troubleshoot network configurations – including VLANs, NIC bonding, SSL certificates, firewall rules, and DNS/host entries. Collaborate with hardware teams to support critical component replacements (CPU, memory, planar board, NICs, etc.) with appropriate downtime planning. Coordinate with database, application for incident resolution, root cause analysis (RCA), and change implementation. Ensure system health, availability, and compliance across multiple customer environments, maintaining high uptime and performance standards. Document all operational procedures, configuration changes, incident logs, and environment-specific runbooks. Participate in on-call rotations, shift handovers, and escalation bridges with customers across global time zones. Contribute to continuous improvement of monitoring, alerting mechanisms, and system recovery procedures. Must have working experience or strong understanding of SQL, and hands-on exposure to at least one relational database platform such as MS SQL, Oracle, or Db2. Expertise You'll Bring Strong experience in Linux/Unix Administration and Networking is mandatory, along with flexibility to work in a 24x7 rotational shift environment, including weekends. RHCE (version 7 or 8) certification, Linux scripting skills, and prior experience working with database platforms. 2–5 years of hands-on experience in enterprise Linux/Unix system administration and core networking. Prior exposure to cloud-hosted database appliances or hybrid/on-prem Netezza environments is a strong plus. Experience in supporting global customers, especially in US and European regions. Solid understanding of data center operations, with the ability to manage infrastructure changes and emergency troubleshooting remotely. Demonstrated ability to work under pressure and effectively prioritize issues in a 24x7 mission-critical environment. Strong verbal and written communication skills and the ability to work collaboratively across teams and time zones. Skill1 Linux/Unix Administration (RHEL 7 & 8) Skill2 Networking (VLANs, bonding, host file configuration, NICs, SSL, etc.) Skill3 Containerization experience (Docker and/or Kubernetes) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a value-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent “Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
Posted 2 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are building a team of trailblazers, who embody growth, impact, and excellence. Job Description As an IT Analyst, you will be responsible for maintaining the productivity of computer users and improving employee satisfaction through assisting with any procedural or operating difficulty involving IT applications, Infrastructure, endpoints, or services. Job Duties Serves as first point of contact for employees needing technical assistance Deliver excellent customer service through all employee interactions Microsoft Hybrid Environment – Domain Controllers, Active Directory, & Microsoft Entra ID Work with Microsoft Azure & M365 Administration Dynamics Support, Power Platform, Power BI Networking Concepts - FortiNet Firewall, VPN Tunnels, and Meraki Switches Prioritize workload for users that are experiencing work stoppages Remote desktop support for remote and local users Familiar with Microsoft Intune, Windows Autopilot, and inventory management On-Call rotation to support after hours end user issues (1-2 weeks per month) Self-Starter to IT projects that stretch beyond your comfort zone and do required research for solutions Accountabilities Operational Excellence: Diagnoses and resolves employee workstation problems, follows best practices when resolving helpdesk tickets, performs preventative maintenance, and escalates tickets as appropriate. Customer Service: Provides clear and constant updated support to internal customers with the appropriate level of empathy and urgency when resolving issues. Required Qualifications Bachelor’s Degree and/or combination of minimum 5 years total of IT experience 2+ years of Azure experience 2+ years of Application experience 3+ years of Desktop support experience Office 365 support experience Strong communication, interpersonal skills, and a customer service-oriented mindset Knowledge of asking targeted questions to quickly understand the root cause of a problem Willingness to work in a fast-paced environment Independent self-starter that will take action on needs as they arise Highly motivated team player that’s seeks best in class customer service Have understanding of how environment changes can impact the business Preferred Qualifications Microsoft AZ-104 Certification Power Platform Fundamentals CompTIA A+, Network+, Security+ Working Environment Conditions may include working inside and/or outside. May work around office machinery with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation. Physical Job Requirements Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, lift and carry under 30 lbs., and perceive depth. Tools And PPE Requirements Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, and telephone. Limitations and Disclaimer This job description describes the general job duties, accountabilities and physical requirements associates with the position; it is not an exhaustive list of all the duties, accountabilities, or skills required for the position. The general job duties, accountabilities and physical requirements associated with the position are subject to modification to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general job duties, accountabilities, and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities . To perform this job successfully, an employee must possess the abilities and aptitude to perform each duty, accountability, and physical requirement proficiently. Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Honeywell JOB DESCRIPTION Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status Responsibilities BACnet LonWorks Modbus MQTT MS Office SkySpark / Any other Analytics Tool (added advantage) Tableau Desktop tool (added advantage) Niagara N4 Workbench tool (added advantage) Axon/any other software programming language (added advantage). Working knowledge of BI tools Power BI or Tableau, etc. (added advantage) Working knowledge of Python or SQL. (added advantage). Drive Project Performance To Achieve On time delivery. Zero Deviation. Drive common best practices. Handling multiple projects. Proactive technical issue prevention. Use Quality Assurance procedures. Support as necessary for trouble free Project execution. Have a passion for winning Act with urgency Become your best Qualifications Bachelor’s degree in Instrumentation/Engineering/ Electrical Engineering/ Electronics & Telecommunication Engineering/ Mechanical Engineering. 2-4 years of work experience in projects environment, with extensive on-site knowledge with Proven track record in a BMS project commissioning. Knowledge in software programming/coding. Knowledge of networking, database technology, integration protocols, and current trends in the industry. Knowledge of DDC programming. Previous exposure to a site base, construction environment. Work experience in global projects will be considered as an advantage Safety adherence. Technical acumen for HVAC systems such as Chilled Water System, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc. Hands-on experience of Building Management System (BMS) – field devices/ sensors, DDC & supervisory controllers, software, internet gateways & databases. Good problem-solving, interpersonal skills coupled with effective verbal and written communication skills Good data handling & analytical skills Good proficiency in MS Office Suite (Excel, Outlook, Word, PPT, O365 etc.) Basic understanding of cloud-based analytics solutions, Knowledge of cloud fundamentals – IaaS, PaaS, SaaS and its components Knowledge of analytical tools – Power BI, Python (Pandas & Numpy) and SQL Basic understanding of API/GraphQL and postman tool Knowledge of firewall and networking (added advantage) Knowledge of linux and putty (added advantage) Data analysis using various tools and visualization. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Posted 2 days ago
5.0 years
0 Lacs
Chandigarh, India
On-site
About the Role: We are seeking an experienced Online Systems & Backup Specialist to join our MSP technical support team. This position will focus on proactive server and network maintenance, ensuring the reliability of our clients' systems and backups using industry-leading tools such as ConnectWise PSA , Datto , Barracuda , and Axcient . This is a hands-on technical role ideal for professionals with a strong background in IT infrastructure, backup management, server operations, and preventive maintenance for MSP environments. Key Responsibilities: System & Server Maintenance Perform monthly , quarterly , and annual maintenance as per SOP guidelines. Conduct and document test restores of backups (VM/file/folder) on Datto, Barracuda, or Dropsuite platforms. Push antivirus to unprotected endpoints via ConnectWise Automate. Verify health of hypervisors (ESXi/Hyper-V) and ensure probes are reporting correctly. Review event logs and resolve identified issues. Perform server disk space, volume health, and uptime checks. Apply critical system and application updates regularly. Run domain controller health checks (dcdiag, repadmin). Perform Disaster Recovery (DR) simulations annually. Backup & Cloud Monitor Datto and Barracuda backups for errors, test cloud-to-cloud backups, and verify integrity. Ensure backup retention policies are properly enforced and documented. Networking/Security/AD Conduct monthly baseline internet performance tests. Review firewall logs and AD security groups. Document and maintain firewall configurations (SonicWall). Perform firmware checks and policy reviews on network hardware. Review and update network diagrams and perform annual network audits . Documentation & Ticketing Open and manage tickets on the ConnectWise PSA Maintenance Board . Log all maintenance activities, resolutions, backup verifications, and infrastructure updates. Required Skills & Experience: 3–5 years of experience in system/network maintenance within an MSP environment. Hands-on experience with ConnectWise PSA/Automate , Datto , Barracuda , Hyper-V/ESXi , and Dropsuite . Strong understanding of Active Directory , firewall configurations , and Windows Server environments . Knowledge of network topologies , DR planning , and backup/restoration procedures . Excellent verbal and written English communication skills. Preferred Certifications: Datto Certified Specialist Microsoft Azure or Windows Server Certification CompTIA Network+ or Security+ Shift & Work Environment: Night Shift: Monday to Friday (8 hours/day) On-site role from our secured operations center in Mohali Why Join Us? Work with global clients in a stable and growth-driven MSP environment Expand your skills with hands-on exposure to cutting-edge backup and RMM tools Competitive compensation and performance-based growth opportunities
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
You will be responsible for the design, implementation, support, and resolution of complex problems related to network, security, systems, storage, and wireless solutions. This role includes a consultancy and policy component regarding network technologies. As a mid-level Engineer, you will provide comprehensive design, scoping, and technical support to the sales team. Additionally, you will assist and mentor mid to junior level engineers in both technical aspects and overall capacity. Your responsibilities will include analyzing, developing, interpreting, and evaluating complex system design and architecture specifications. You will research, analyze, evaluate, and monitor network infrastructure to ensure optimal performance. Recommending improvements to network operations and integrated hardware, software, communications, and operating systems will be part of your role. Providing specialized skills in supporting and troubleshooting network problems and emergencies is crucial. Installing, configuring, testing, maintaining, and administering new and upgraded networks, software, database applications, servers, and workstations will also fall under your duties. Furthermore, you will be responsible for network programming to support specific business needs and requirements. You will prepare and maintain procedures and documentation for network inventory, as well as record diagnosis and resolution of network faults, enhancements, modifications, and maintenance instructions. Monitoring network traffic, activity, capacity, and usage to ensure continued integrity and optimal performance is essential. Taking ownership of assigned tasks, communicating regularly with customers" personnel as required, creating dashboards, and automating workloads in Splunk and Control-M are also part of your responsibilities. Testing jobs and integrations with other enterprise products will be necessary. You should possess a strong understanding of network infrastructure and hardware, along with the ability to think through problems and visualize solutions. Implementing, administering, and troubleshooting network infrastructure devices, creating accurate network diagrams, and documentation are key skills required for this role. You must be able to quickly learn new technology and products, work with staff at all levels, and demonstrate good analytical and problem-solving skills. Additionally, you should be a self-starter who can work independently and collaboratively in a team environment. Dependability, flexibility when necessary, in-depth knowledge of Network Splunk Enterprise, Workload Automation Solution, and specific skills related to network management technologies, networks, security, and various tools and products are essential for this role. Special skills required include expertise in Network Management Technologies, Nagios XI, Control-M, Dynatrace APM tool, ITSM products, ELK (Elastic, Logstash, Kibana), Software Defined Network Procedure, and creating custom solutions using different network technologies. Trade/professional qualifications or training such as Dynatrace Certified Associate, Accredited Associate BMC Control-M Administrator, Accredited Specialist Service Now ITSM Specialization, and ITILV3 Found Ext Certification are valuable for this position.,
Posted 2 days ago
1.0 - 2.0 years
2 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Windows Server Basics • User/Group Management • File/Folder Permissions • Active Directory • Remote Desktop • Group Policy • IP/DNS/DHCP • LAN/WAN Basics • Windows 10/11 • Linux CLI • Task Manager • Event Viewer • Hardware Support • Printer Setup Required Candidate profile Win Server 2016-2022 • Linux CLI • VLANs • NAT • Routing • Firewall Rules • Outlook/O365 • LAN/WAN • VPN • Printer Setup • IT Assets • Patch Mgmt • DB Backup • Jira Ticketing • Seqrite AV
Posted 2 days ago
10.0 - 15.0 years
0 Lacs
thane, maharashtra
On-site
As an L3 Network Security Senior Engineer, you will be responsible for leading technical delivery and managing client engagements in post-sales cycles. Your experience of 10+ years in Network Security/Cyber Security will be crucial in conducting deep-dive security incident analysis and deriving actionable insights. You will handle and configure various security infrastructure components such as Firewalls, VPN, DLP, Proxy, PIM/PAM, Load Balancers, EDR, WAF, SIEM, IDAM, NAC, ZTNA, and CASB. Additionally, you will work on virtualization and server OS including Windows, Redhat Linux, and other Linux distributions. Engaging with OEMs, vendors, and internal teams will be essential for seamless implementation and support. You will be required to draft HLD/LLD documentation, execute Proof of Concepts (POC) for proposed security solutions, and ensure adherence to SLAs and KPIs across security services. Staying updated on evolving threats and technologies will enable you to implement best practices across deployments. Furthermore, conducting presentations, preparing detailed technical/executive reports, and monitoring security services will be part of your responsibilities. In terms of technical skills, you should have expertise in Network Security tools such as Firewall, VPN, DLP, Proxy, PIM/PAM, Load Balancers, EDR, WAF, SIEM, as well as networking components like Switches, Routers, TCP/IP, DNS, DHCP, Routing & Switching. Experience with Public Cloud and On-Prem Private Cloud security, operating systems like Windows, Redhat Linux, other Linux distributions, and tools like Microsoft Office will be required. Preferred certifications for this role include CCNA/CCNP, CCSA, Redhat Certified, Microsoft Certified, ITIL 4, PMP or equivalent. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule involves fixed shifts from Monday to Friday with rotational shifts at the office in Thane.,
Posted 2 days ago
16.0 - 20.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for reviewing and approving firewall requests in line with the risk appetite of the organization. Your role will involve reviewing and analyzing firewall rules to ensure their effectiveness and alignment with security best practices. It will be crucial for you to ensure that all firewall rules are recertified by owners within the specified timeframe. In cases where no owner is assigned, you will be required to find an owner and update the necessary information accordingly. Your duties will include performing firewall ruleset reviews and validating rule compliance reports generated from automated firewall review solutions. You will need to collaborate with stakeholders and manage ACL ruleset by adding, updating, removing, and optimizing rules to eliminate defunct or duplicate entries. Adherence to the change management process for creating, modifying, or removing rules with appropriate approvals is essential. Documenting all changes to firewall rules comprehensively is a key aspect of this role. This documentation should include the reason for the change, details of the change, the requestor's information, and the date and time of the change. Regularly reviewing existing firewall rules to ensure their necessity and appropriateness is also part of your responsibilities. Outdated or redundant rules should be identified and removed, while adjustments to rules based on identified issues should be made as necessary. In terms of experience qualifications, you should possess 16 to 20 years of experience in setting up, configuring, and managing firewall devices such as Palo Alto, F5, Zscaler, Cisco ISE, Azure, and DDoS solutions. A strong background in Network Architecture and the ability to design and develop the architecture framework are essential. Experience in preparing High-Level Design (HLD) and Low-Level Design (LLD) documents, managing end-to-end delivery, and excellent communication skills are required. Moreover, you should demonstrate strong leadership and team management skills, along with the ability to collaborate effectively with cross-functional teams. Possessing certifications such as CISSP, Certified Ethical Hacker (CEH), or CISM would be considered advantageous for this role.,
Posted 2 days ago
5.0 - 9.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
Job Summary: You will be responsible for overseeing firewall, endpoint security, implementation, migration, and upgrade projects across single and multi-location environments. Your role will involve coordinating and tracking onsite engineers" client visits to ensure scheduled adherence and performance. Additionally, you will manage ticket workflows to ensure timely responses, escalations, and resolution efficiency. Monitoring customer support metrics such as ticket volume, response times, and issue resolution will be essential to enhance service quality. Shift management, employee skill development, workflow optimization, guiding and mentoring engineers, and implementing a team to track engineer performance are also part of your responsibilities. Requirements: To qualify for this position, you should have a Bachelor's degree in Computer Science, IT, or a related field (a Master's degree would be a plus). You must have a minimum of 5 years of experience in technical operations, including at least 3 years in leadership roles. Possessing certifications such as ITIL, PMP, or Scrum Master is preferred, with at least one being mandatory. Benefits: Working in this role provides various benefits, including a flexible work environment with leave benefits and remote options. You will also receive health and accident insurance coverage, remuneration above industry standards for performers, attractive performance-based incentives, PF/ESI/Gratuity benefits, a company-paid CUG SIM card, skill development opportunities, and growth prospects in a POSH certified organization.,
Posted 2 days ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Kyndryl Bengaluru, Karnataka, India Hyderabad, Telangana, India Mumbai, Maharashtra, India Posted on Jul 14, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Design and implement secure hybrid network architecture enabling connectivity between on-premises data centers, Azure VMware Solution (AVS), and Azure-native services via ExpressRoute and VPN. Configure and manage Azure network services including VNets, Subnets, NSGs, Route Tables, UDRs, Application Gateway, Azure Front Door, Load Balancers (internal/external), and DNS zones. Define and enforce network segmentation, application access controls, firewall rule sets, and zone-based security models across AVS environments. Implement and support firewall platforms such as Azure Firewall and Palo Alto NGFW, ensuring proper routing, NAT, and perimeter defense policies. Configure HAProxy or equivalent L4/L7 load balancing solutions and AVS for high availability and traffic management. Work closely with platform SMEs and migration teams to validate migration bandwidth readiness, throughput expectations, and traffic flow patterns. Provide guidance and integration support for secure ingress and egress of application workloads hosted on Azure Application Gateway. Participate in design and troubleshooting of Service Mesh architectures, private link endpoints, and hybrid connectivity for backend services (DB, middleware, etc.). Contribute to DR and failover architecture by implementing region-aware routing, DNS failover, and resiliency testing. Document network architecture, firewall rulesets, and security controls, and ensure alignment with enterprise security and compliance standards. Leading HA/DR implementation considerations across multiple regions on azure as per requirements together with Network bandwidth optimization and policy enforecement Responsible for Azure Network Security Policy controls Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 6–8 years of experience in network design, firewall configuration, and cloud networking. Proven expertise in Azure network architecture and services: ExpressRoute, VNets, NSGs, Azure Firewall, Application Gateway, Load Balancer, Front Door, DNS. Hands-on experience with Palo Alto, Cisco FTD, Juniper firewalls, HAProxy, and cloud-based network segmentation strategies. Experience designing hybrid network connectivity for Azure VMware Solution (AVS) environments. Strong understanding of application and user access controls, routing policies, and internet/NAT gateways. Proficient in network diagnostics, IP addressing, subnetting, routing protocols, and VPN configurations. Experience working with SDN and network security frameworks in cloud environments. Strong documentation and communication skills with a focus on enterprise governance and risk mitigation. Preferred Technical And Professional Experience Microsoft certifications: AZ-700 (Azure Network Engineer Associate) or equivalent. Experience in secure architecture design for multi-region, multi-zone environments. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl
Posted 2 days ago
10.0 years
0 Lacs
India
On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. American Express Global Business Travel is seeking an End User Computing Engineer with an analytical mind and a detailed understanding of EUC methodologies. EUC Engineers are expected to have meticulous diligence, outstanding critical thinking skills, work comfortably under pressure, and deliver on tight deadlines. This position will be assigned to work in one of AmexGBT's global offices (not in the US) or Global-Virtual What You’ll Do On a Typical Day The EUC Engineering role is to function as the platform owner responsible for the architecture, design, implementation, configuration, maintenance, and support of existing environments within the Amex GBT infrastructure. This role will ensure elevated levels of availability, resiliency, and performance. Individuals must be able to adapt to changing technology and stay at the forefront of leading IT systems and solutions. Plan, design, deploy, configure, troubleshoot, and maintain current environments: Operating Systems Image control (Windows, macOS) Endpoint Management tools (Tanium, Intune, JAMF, and/or others) Collaboration Tools (Zoom, Exchange, Teams, Snap, Box, Bomgar, DTEN, and/or others) Application packaging within multiple UEM tool sets Develop and execute patching routines to ensure compliance mandates Windows, Mac, and all supported software applications Practice ITIL methodology for Incident Response, Problem, Configuration, & Change Management Build and represent change plans to the Change Advisory Board (CAB) Create and maintain platform documentation and training materials, as well as present training materials Windows Command Shell Script, VBScript, and/or PowerShell tool sets Work within a team environment and be the point of contact for business units What We’re Looking For Experience with “Digital Employee Experience” platforms Bachelor’s or master’s degree in computer science, Computer Engineering, Information Systems, or related computer field strongly preferred – (10+ years of relevant experience considered instead of a degree) Minimum of 8 years of Endpoint Configuration Management experience and large-scale global implementations (Design, Implement, Upgrade, Support, and Maintain) Designs create and maintain current and new processes for the automation and deployment of internal client systems UEM experience required in the planning, designing, implementing, and troubleshooting of UEM environments (Tanium, Intune, JAMF, and/or others) Experience in software distribution, software packaging, and OS deployment Expert understanding of downloading and deploying patches Knowledge of VDI environments such as AWS Workspaces, VMWare, Windows Cloud VDI Solid understanding of current macOS, JAMF, iOS, and Android Understanding of Firewall rules and troubleshooting on local clients Knowledge of Active Directory (AD) integration, GPO management, and reporting analytics from AD In-depth understanding of Windows Desktop Operating systems Strong knowledge with scripting tools – PowerShell, Command Shell Script, VBScript Experience of working with OS tools, i.e., MDT, Sysprep, WIM, WinPE, registry Required knowledge of MSI packaging best practices and standards Strong troubleshooting skills to including logging of issues and root cause analysis Effective communication skills, required to present to leadership at all levels LICENSES / CERTIFICATIONS (preferred): MSCE, MCITS or MCSD, JAMF, Tanium Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
DC ACI / Nexus L2 Day2 - Hyderabad –5-8 years JD- vxLAN, WAN Installing, configuring, and supporting Cisco Routers and Switches. Basis Understanding of ACI is Must for L2. Updating Network equipment to the latest firmware releases. Replacing faulting network hardware components when required. Reporting network status to key stakeholders. Strong knowledge in Routing and Switching technology such as BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN. Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Excellent communication and co-ordination skills within technology community. Excellent problem analysis and solving skill applying creativity, innovation and thinking out of the box approach when dealing with challenges. Able to work under high pressure in a challenging environment. Good to have knowledge in Cisco SDWAN solution (Viptela) Routing- BGP, OSPF and Static Understand how MPLS works Working level understanding of IPSEC, GRE, GETVPN In-depth exposure on Cisco nexus 9K family from installation, commissioning, configuration (Mandatory) Switching- VPC,FHRP,STP,LACP. Good to have knowledge in Cisco SDWAN solution (Viptela) Skills: cisco routers,routing,fhrp,ospf,cisco sdwan (viptela),troubleshooting,mpls,mstp,vxlan,communication,cisco,switching,sdwan,dmvpn,leap,multicast,vpc,challenging environment,spin,gre,ipsec,aci,rstp,wan,bgp,nexus,pbr,vpn,nat,technology,cisco switches,lacp
Posted 2 days ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process. At Kyndryl, you'll have the opportunity to work with other IT teams, end-users, and stakeholders across the organization to ensure that service delivery is aligned with the needs and expectations of the business. As a part of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient and effective service delivery. You'll be responsible for managing Service Support processes, including Incident, Problem, and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements through service improvement plans, monitoring regular process measurements, addressing negative trends that impact effectiveness or efficiency of the IPC processes, and ensuring that ongoing education is provided to process users when requested or when circumstances indicate that education would improve process execution. As a Service Coordinator at Kyndryl, you'll perform post-resolution incident reviews and evaluate the effectiveness of incident resolution. You'll also be the orchestrator for incident recovery by driving the incident bridge and consolidating an integrated resolution plan when multiple competencies or business units are engaged. With your expertise in IT services, you'll invoke problem management processes where further investigation into root cause is required and communicate the status of high-priority incidents to customers throughout the incident lifecycle, as per the communication plan. If you're a passionate problem-solver with a drive to deliver the best possible IT services, then this is the perfect opportunity for you. Come join us at Kyndryl and let's work together to create innovative and progressive technical solutions for our customers and our communities. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Bachelor's degree in computer science, Information Technology, or related field. RHCP (Red Hat Certified Professional) certification in Linux administration. Minimum 5 years of experience in Linux administration, with a focus on RHEL. Strong knowledge of Linux command-line interface, shell scripting, and system configuration. Experience with Linux security, including Linux, firewall configuration, and access controls Excellent problem-solving skills, with the ability to work under pressure. Strong communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders. Maintenance, Monitoring, Administration, and Management of Software and Hardware; All System Administration tasks w.r.t Linux Systems of all versions, Configuration management of Linux, Patch managements Hardening and secure hardening and fixing vulnerable observations, Driving the assigned project. Experience in implementing security, improvements by assessing current situation, Any other work entrusted by the Bank from time to time, Knowledge in shell scripting and automations of IT jobs, DR switch over experiences, OS Cluster Configuration, Configuration hardening, Inventory management, License management, release management, DC and DR syncing, LDAP ,NTP, SIEM, PIM integrations. Experience in SLA Management/Service Management. Expertise in customer service and customer communications. Mandatory Certification: RHCE Preferred Technical and Professional Experience: ITIL certified High level communicator with good written and verbal skills. Educational Qualification Diploma/Degree Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Firewall Architecture Good to have skills : Network Security Operations Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of both production and development systems and software products. Your typical day will involve providing assistance for configured services across various platforms, ensuring that all systems operate smoothly within established models and processes. You will be responsible for troubleshooting hardware and software issues, implementing technology solutions at the operating system level, and addressing both basic and intermediate level challenges that arise in server and network areas. Your role will require a proactive approach to problem-solving and collaboration with various teams to ensure optimal performance of the systems you support. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and implement improvements to enhance efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Firewall Architecture. - Good To Have Skills: Experience with Network Security Operations. - Strong understanding of network protocols and security measures. - Experience in troubleshooting network and server issues. - Familiarity with various operating systems and their configurations. - Ability to implement and manage firewall policies and rules. Additional Information: - The candidate should have minimum 5 years of experience in Firewall Architecture. - This position is based at our Pune office. - A 15 years full time education is required.
Posted 2 days ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response. Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems. They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues. This individual is user focused and works to resolve client needs in a timely manner. These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices. The SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations. The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis. Roles & Responsibilities Monitor and analyze network traffic and alerts Investigate intrusion attempts and perform in-depth analysis of exploits Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident Conduct proactive threat research Review security events that are populated in a Security Information and Event Management (SIEM) system Tuning of rules, filters, and policies for detection-related security technologies to improve accuracy and visibility Data mining of log sources to uncover and investigate anomalous activity, along with related items of interest Independently follow procedures to contain, analyze, and eradicate malicious activity Document all activities during an incident and provide leadership with status updates during the life cycle of the incident Incident management, response, and reporting Provide information regarding intrusion events, security incidents, and other threat indications and warning information to the client Track trends, statistics, and key figures for each assigned client Assist with the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions Reporting Incident reports Security status reports Client-facing security meetings Position Requirements Incident handling/response experience Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Understanding of and a strong desire to learn common security technologies (IDS, Firewall, SIEM, etc.) The ability to think creatively to find elegant solutions to complex problems Excellent verbal and written communication skills The desire to work both independently and collaboratively with a larger team A willingness to be challenged along with a strong appetite for learning 8-10 years of experience in Information Security, Incident Response, etc. (or related field) Hands-on experience with common security technologies (IDS, Firewall, SIEM, etc.) Knowledge of common security analysis tools & techniques Understanding of common security threats, attack vectors, vulnerabilities and exploits Knowledge of regular expressions Education Bachelors Degree in Computer Science, Information Security or related/equivalent educational or work experience One or more of the following certifications: CISSP, GCIA, Security+, CEH, ACSE Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Posted 2 days ago
5.0 years
0 Lacs
India
Remote
Company Description Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world’s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact. Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today’s digital complexity with confidence. This is a remote, working from home role, and offers a competitive salary and benefits package. Position We are seeking an experienced Level 3 Security Support Engineer to join our Zscaler Managed Services team. This role is responsible for advanced troubleshooting, implementation, and optimization of Zscaler security solutions. As a key escalation point, you will work closely with clients, internal teams, and vendors to ensure seamless security operations. What you’ll be doing Provide Level 3 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Troubleshoot complex issues related to connectivity, policy enforcement, authentication, and performance. Lead root cause analysis and resolution of critical incidents. Implement and optimize Zscaler configurations in alignment with security best practices. Collaborate with vendors and internal teams to resolve escalated issues. Assist in designing and deploying Zscaler solutions for new implementations. Develop and maintain documentation for configurations, troubleshooting procedures, and best practices. Conduct technical training sessions for Level 1 and Level 2 support teams. Monitor system performance and recommend enhancements. Stay updated on Zscaler product updates and industry trends. Requirements: What you’ll need 5+ years of experience in network security or cloud security engineering roles. Expertise in Zscaler technologies, including ZIA, ZPA, and Zscaler Client Connector. Strong understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, GRE, IPsec, etc.). Experience with authentication protocols (SAML, OAuth, LDAP, Active Directory, etc.). Familiarity with firewall policies, proxy configurations, and secure web gateways. Proficiency in troubleshooting tools such as Wireshark, packet capture, and Zscaler logs. Experience in integrating Zscaler with SD-WAN, VPN, and cloud environments. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills with experience in customer-facing roles. Zscaler Certified Cloud Administrator (ZCCA) or Zscaler Certified Cloud Professional (ZCCP) preferred. Preferred Qualifications: Experience with scripting and automation (Python, PowerShell, etc.). Knowledge of other security technologies (CASB, DLP, Zero Trust frameworks, etc.). Experience in a managed services or enterprise IT support environment. Other information: Why Join Us? Work with cutting-edge cloud security technologies. Collaborative and dynamic work environment. Opportunities for professional growth and certifications. Competitive salary and benefits package. Equal Opportunities Statement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age. Our Commitment to Diversity
Posted 2 days ago
6.0 - 10.0 years
0 - 0 Lacs
Bengaluru
Work from Office
Detailed Mandatory skills - WIFI, Routing, Switching, Cisco ISE Location - Bangalore ( Work From Office ) Shifts - Rotational Shifts Notice Period - 30 days or less (Only) Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME.
Posted 2 days ago
2.0 - 7.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com ASAP. Please let me know, if any of your friends are looking for a job change. Kindly share the references. Please Note: WFO- Work From Office (No hybrid or Work From Home) Shift Details: IST Shift -Rotational Shift-2 ways free cab facility(Pickup+Drop) Years of Exp-2 to 8 years Interview Mode- 1st round Virtual interview followed by F2F interview Should be proactive in work and ready to learn more Should have in-depth knowledge and be able to install, configure & troubleshoot various server features (AD, DHCP, DNS, DFS, Fileservers, IIS, etc.) Should have in-depth information and knowledge and understand how DNS works Should have in-depth information & knowledge and work on NTFS Permissions Should be able to handle user-end desktop level issues Should be good in working with and troubleshooting MS Office applications Should be good in working with and troubleshooting MS Outlook Should be good in working with and decoding Event logs Should be able to troubleshoot printer issues Troubleshoot unknown issues and prepare documentation for the knowledgebase Be able to install, configure & troubleshoot Application servers and Databases Be able to install, configure & troubleshoot Web servers on various platforms Be knowledgeable on various video/ audio conferencing solutions (WebEx, Teams, Zoom, etc.) Should have basic to mid-level information and knowledge about the networking concepts (router, firewall, switches functioning, VPNs, VLANs, etc.) Should have basic to mid-level information and knowledge about the various Backup & Recovery technologies Should have basic to mid-level information and knowledge about various available Antivirus solutions Should have basic to mid-level information and knowledge about the Patch management and be able to troubleshoot issues Should have basic to mid-level information and knowledge about the bulk emailing solutions Should have basic to mid-level information and knowledge about Cyber Security (SPAM/ PHISHING, etc.) Should assist all other team members and ensure the smooth operations of IT support Should be knowledgeable on various Cloud Technologies Should be able to prepare new and/ or update existing documentation Knowledge on CCTV & Biometric will be an added advantage Knowledge on ITIL & ISMS process/ policy frameworks will be an added advantage Knowledge on Virtualization concepts will be an added advantage Thanks and Regards, Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com
Posted 2 days ago
9.0 - 14.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Senior Cloud Network Engineer JLL Technologies COE, Bangalore What this job involves About the role #JLLTechAmbitions Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated cloud network engineer with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network architecture and implementations to our clients, ensuring exceptional quality and customer satisfaction. The successful candidate will be responsible for overseeing the design, implementation, and operation of firewall and network engineering and support, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in firewall design, cloud network, cloud and firewall troubleshooting, implementation, and support, as well as experience managing on-prem and cloud-based network solutions. Responsibilities Implementation, Upgrades, Support & Troubleshooting Hands on experience with Cloud networking, Palo Alto firewalls in Azure & AWS cloud. Extensive experience implementing and maintaining firewalls and staying updated on any released security vulnerabilities and how they affect the network. Extensive experience performing on-going optimization of the network security devices to ensure adequate capacity, availability, and scalability. Experience implementing, troubleshooting, and documenting network security infrastructures and related systems. Expertise in modifying firewall rule sets, changing policies, whitelisting, content filtering, and troubleshooting issues by studying network traffic flows, locking down applications, and troubleshooting firewalls, routers, and switches. In-depth knowledge of layer 4-7 app aware firewalls. Experience establishing and modifying site-to-site VPNs. Ability to manage threat protection, URL blocking, IOC feeds, routers, and switches. Experience performing monthly firewall health checks. Periodically monitor firewall health, performance, and capacity. Experience in the Change Management process including creating new change requests, reviewing submitted change forms, peer reviewing submitted change requests, implementing firewall changes and peer reviewing firewall changes. Experience developing detailed build and test plans for implementing firewalls. Coordinate with IT teams to ensure standardized network configurations and practices. Proactively recommend and implement enhancements to improve network reliability, security, and performance . Collaborate with global IT teams to swiftly address and resolve network issues. Work closely with other IT teams, such as security, data centers, and application teams, to ensure network compatibility and optimization. Define common, reusable solutions for branch, data center and cloud firewall networking. Document firewall deployment, upgrades, and configuration standards Experience with network automation tools such as Ansible, scripting using Terraform, Python Wireless network design, support and troubleshooting. Understanding of TCP/IP Stack, AD, DNS, DHCP, Routing including BGP, OSPF, VXLAN Participate in disaster recovery development, exercises, and actual events. Resolve escalations for unique and complex technical problems that operational teams are unable to solve. Participate in incident management and problem resolution for network systems. Design and implement cloud network architectures using industry best practices. Deploy, configure, and manage networking services in the cloud, such as Virtual Private Cloud (VPC), Subnets, Gateways, Load Balancers, DNS, VPN, and Direct Connect. Troubleshoot and resolve network-related issues, including connectivity, performance, and security problems. Monitor and analyze network traffic to identify and address bottlenecks, potential vulnerabilities, and performance improvements. Collaborate with DevOps and security teams to ensure network operations align with compliance requirements and security standards. Provide network support to development teams during application deployments and migrations. Plan and execute network capacity and scalability strategies to accommodate future growth and expansion. Document network configurations, processes, and procedures for knowledge sharing and standardization. Stay up to date with the latest industry trends, technologies, and best practices in cloud networking. Sounds like you? To apply, you need to be: Experience & Education Bachelors degree in computer science, Information Technology, Engineering, or related field. Minimum of 5 years of experience in network architecture or design, with a specific focus on global infrastructures. Strong understanding of Firewalls, WAN technologies, SD-WAN, network protocols, IP subnetting, VPNs, QoS, and other advanced networking concepts. Experience with cloud network architecture, such as AWS, Azure, or Google Cloud. Expertise in network hardware including routers, switches, firewalls, and load balancers from vendors like Cisco, Palo Alto and others. Experience in networking field at a large enterprise scale including WAN, LAN, data center and cloud environments. Ability to participate in on-call rotation for 24x7 support. Knowledge of network security best practices and integration. Excellent communication skills, both written and verbal. Ability to work collaboratively in a global team environment. 8+ years of technical hands-on networking support. Technical Skills & Competencies Hands on experience with the Palo Alto firewall management. Experience with Palo Alto, Cisco firewalls Cloud networking experience with AWS, Azure Capable of breaking down and resolving customer or network related issues WAN technology experience to manage and evolve company Internet, Cloud, and company connectivity services. Strong understanding of infrastructure, firewall and networking. Strong troubleshooting skills for Palo alto firewalls. Strong experience in implementing global network implementation. Experience in successfully deploying firewalls in a cloud environment. Experience in successfully deploying firewalls in traditional data center and edge. Experience in ITIL disciplines. Experience and ability to manage conflicts. Strong technical network ability in a diverse and large-scale enterprise environment. Strong decision making and operational skill. Proven track record of global network designs and implementations Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges. Self-starter and motivator and ability to work in team and solo What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies.
Posted 2 days ago
2.0 - 4.0 years
4 - 6 Lacs
Bandra
Work from Office
Position Type Linux Server Administrator No of Positions Vacant 1 Job Description A) Implementation of Linux based Firewalls , CRM B) Product Development using Linux Operating System Desired Qualification & Years of Experience A) Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Ubuntu, qmail, postfix,Apache WebServer, Tomcat,cpanel, Nagios B) Desired 2.5-4 years of relevant work experience
Posted 2 days ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Hyderabad Institute Of Excellence Junior College is looking for System Admin (IT) to join our dynamic team and embark on a rewarding career journey. Installing, configuring, and maintaining servers, workstations, and other computer systems. Monitoring and analyzing system performance to identify and resolve problems. Performing regular backups and disaster recovery operations. Maintaining security systems, including firewalls and intrusion detection systems. Managing user accounts and access rights to systems and data. Keeping software up - to - date and ensuring licenses are in compliance. Providing technical support to users, including troubleshooting hardware and software problems. Collaborating with other IT staff and stakeholders to ensure the smooth operation of systems and services. Excellent troubleshooting and problem - solving skills.
Posted 2 days ago
0.0 - 5.0 years
7 - 16 Lacs
Gachibowli, Hyderabad, Telangana
Remote
Job Title: Senior Azure Cloud Administrator / IT Administrator Job Type: Full-Time | Onsite Experience Required: 7+ Years Location: Hyderabad, Telangana Department: IT Infra and Cloud Security Reports To: IT Infrastructure Manager / Lead Job Summary: We are seeking a Senior Azure Administrator with 7+ years of hands-on experience managing and optimising enterprise-scale cloud infrastructure. This role demands deep knowledge of Azure IaaS/PaaS services, automation, governance, hybrid infrastructure, and security compliance. The ideal candidate will play a key role in maintaining the performance, reliability, and security of mission-critical applications and services hosted on Microsoft Azure. Core Responsibilities: 1. Azure Infrastructure Management Design, deploy, and manage scalable Azure infrastructure across multiple subscriptions and tenants. Manage and administer Azure Virtual Machines, Storage Accounts, Load Balancers, Application Gateways, and Azure Networking (VNet, Subnets, NSGs, ASGs). Configure and monitor services such as Azure DNS, Azure Bastion, Azure Firewall, and Network Watcher. Plan and manage Azure hybrid configurations – ExpressRoute, VPN Gateways, AD DS & AD Connect. Supporting Cloud NGFW (Palo Alto Firewalls) management & operations & working with the Vendor Team as per requirements. 2. Identity & Access Management Manage Azure Active Directory (AD), Conditional Access Policies, MFA, and Identity Governance. Integrate Azure AD with on-premises AD for hybrid identity solutions using AD Connect and ADFS. Enforce Role-Based Access Control (RBAC), Privileged Identity Management (PIM), and Just-In-Time (JIT) access. 3. Automation & DevOps Integration (Good to Have, not mandatory) Develop and maintain Infrastructure as Code (IaC) using ARM templates, Bicep, Terraform, and Azure Blueprints. Automate routine tasks and deployments using PowerShell, Azure CLI, GitHub Actions or Azure DevOps Pipelines. Implement Azure Automation Runbooks for service health, alerts, and remediation. 4. Monitoring, Optimisation & Governance Configure and maintain Azure Monitor, Log Analytics, Application Insights, and Diagnostics. Day-to-day user IT issues, Remote support, and Office 365 management Implement Cost Management and Budgets, tagging strategies, and resource consistency with Azure Policy and Management Groups. Perform capacity planning, cost optimization, and forecasting for cloud infrastructure. Work on General Day-To-Day IT Infrastructure activities & support the same. Should have working knowledge of networks, servers, and Azure cloud. Good to have some familiarity & knowledge about Cisco Meraki devices & Cisco Meraki. Should have some knowledge about Jira Incident Management & IT Ticketing tools. Should have some knowledge about the Automox Patch Management tools. Some familiarity with Cisco Thousand Eyes monitoring tools is required. 5. Backup, DR & Compliance Deploy and manage Azure Backup, Site Recovery (ASR), and geo-redundant recovery strategies. Conducted DR drills and compliance audits, and ensured alignment with ISO 27001, SOC 2, and customer-specific regulatory frameworks. Manage data residency, encryption at rest/in transit, and Key Vault integration for secure data handling. 6. Operations & Incident Response Manage escalated incidents, analyse root cause, and implement corrective actions. Maintain system documentation, SOPs, change management logs, and architecture diagrams. Consult with Microsoft Premier Support when necessary to resolve the issue. Collaborate with the vendor team on any IT-relevant issues whenever necessary for support. Working with the local IT Team for day-to-day regular IT Support and relevant activities. Required Technical Skills: Deep experience with Microsoft Azure IaaS, PaaS, networking components, Azure Administration, Azure VDI, Backups/Storage. Expert in Azure AD, RBAC, VNet Peering, NSGs, ASGs, Azure Firewall, and routing. Proficiency in PowerShell scripting, Azure CLI, and Infrastructure-as-Code (ARM, Terraform, Bicep) Familiarity with Azure DevOps, GitHub Actions, Azure Monitor, and Log Analytics Strong understanding of hybrid AD environments, identity federation, and SSO Good knowledge of Windows Server, DNS, DHCP, and GPO administration Experience with backup & disaster recovery planning using Azure-native tools Desirable Certifications: Good to Have (Not Mandatory). Preference can be given to Azure/CCNA/CompTIA Network Certified candidates or candidates trained in Azure/Cisco Professional Courses from Globally Recognised Online IT Platforms like Udemy/Coursera/Alison, or any ISO Certified & Recognised training institutions relevant to the same, with proper valid training and course completion certificates. Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Identity and Access Administrator (SC-300) ITIL Foundation or equivalent process framework certification Microsoft Azure: AZ-900 CompTIA Network Certificate Cisco CCNA/CCNP Certificate Qualifications: Bachelor’s degree in computer science , Information Technology, any Engineering preferred (BS/B. Tech similar), candidates from other streams also applicable with valid experience in IT/System Admin/System Engineer Roles & any IT Certifications as applicable. A master’s degree or equivalent advanced certification is a plus. Soft Skills & Attributes: Excellent problem-solving and troubleshooting skills. Strong documentation and communication abilities Self-driven with strong prioritisation and organisational skills Experience collaborating with global teams in a regulated enterprise environment. Why Join Us? Exposure to DevOps, Security, AI/ML, and modern workplace technologies Work on innovative cloud environments supporting global operations. Competitive salary, performance incentives , and flexible working hours Continuous learning through certification programs and paid training Join a growing cloud team that values innovation and ownership. Job Type: Full-time Pay: ₹700,000.00 - ₹1,600,000.00 per year Benefits: Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Current CTC Expected CTC Education: Bachelor's (Required) Experience: Microsoft Windows Server: 5 years (Preferred) IT support: 5 years (Preferred) Language: English (Required) License/Certification: MCITP (Preferred) Azure Administrator Associate (AZ-104) (Preferred) Azure Solutions Architect Expert (AZ-305) (Preferred) Identity and Access Administrator (SC-300) (Preferred) Microsoft Azure: AZ-900 (Preferred) Cisco CCNA/CCNP Certificate (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Application Deadline: 18/03/2025 Expected Start Date: 01/08/2025
Posted 2 days ago
40.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Role Description: The SOC Tier 2 Analyst serves as the primary escalation point for the Tier 1 SOC team, responsible for advanced threat detection, investigation, and incident response coordination. This role acts as a technical lead, ensuring that security incidents are properly triaged, investigated, and remediated while continuously improving security operations processes. The SOC Tier 2 Analyst plays a critical role in cybersecurity defense, supporting real-time monitoring, forensic analysis, and threat hunting. They will assist incident responders across all lifecycle phases, from detection to post-incident reviews, and contribute to SOC process optimizations. Roles & Responsibilities: Act as the primary escalation point for SOC Tier 1 analysts, providing technical expertise and guidance in incident handling. Perform deep-dive analysis of security events, leveraging SIEM, EDR, IDS/IPS, and other security tools. Identify common attack techniques (MITRE ATT&CK framework) and investigate anomalies to detect advanced persistent threats (APTs). Assist in security incident response, leading containment, eradication, and recovery efforts. Conduct artifact analysis to determine the root cause and scope of security incidents. Collaborate with Threat Intelligence and Threat Hunting teams to improve detection rules and incident response playbooks. Develop and refine SOC standard operating procedures (SOPs) to enhance security event triage and response. Work with engineering teams to fine-tune security controls and improve overall SOC efficiency. Mentor and train Tier 1 analysts to improve SOC maturity and ensure effective knowledge transfer. Support security audits, compliance initiatives, and reporting efforts as required. Basic Qualifications and Experience: Master’s degree in Information Technology or Cybersecurity OR Bachelor’s degree with 1 year of experience in Security Operations or related field OR Diploma with 2 years of experience in Security Operations or a related field Functional Skills: Must-Have Skills: Strong understanding of SOC operations, including event triage, escalation, and investigation. Experience analyzing cybersecurity threats and understanding attacker TTPs (Tactics, Techniques, and Procedures). Proficiency in security tools such as SIEM (Splunk, QRadar, Sentinel), EDR (CrowdStrike, Defender ATP), IDS/IPS, and firewall logs. Experience in incident response across all phases (detection, containment, eradication, recovery). Knowledge of Windows and Linux security, including log analysis, PowerShell, and Bash scripting. Good-to-Have Skills: Experience in 24/7 SOC operations and shift leadership. Knowledge of forensic tools (Volatility, Autopsy, FTK) and malware analysis techniques. Understanding of cloud security monitoring (AWS, Azure, GCP). Familiarity with MITRE ATT&CK, NIST Cybersecurity Framework, and CIS controls. Threat hunting experience to proactively detect unknown threats. Professional Certifications: CompTIA Security+ (preferred) CEH (preferred) GSEC (preferred) GCFA (preferred) MTA Security Fundamentals (preferred) CISSP (preferred) Soft Skills: Strong communication and collaboration skills, particularly when working with global teams. Ability to manage and prioritize tasks effectively in a high-pressure environment. Critical thinking and problem-solving abilities, especially in incident response situations. A commitment to continuous learning and knowledge sharing. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 days ago
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