Job
Description
You will be responsible for the design, implementation, support, and resolution of complex problems related to network, security, systems, storage, and wireless solutions. This role includes a consultancy and policy component regarding network technologies. As a mid-level Engineer, you will provide comprehensive design, scoping, and technical support to the sales team. Additionally, you will assist and mentor mid to junior level engineers in both technical aspects and overall capacity. Your responsibilities will include analyzing, developing, interpreting, and evaluating complex system design and architecture specifications. You will research, analyze, evaluate, and monitor network infrastructure to ensure optimal performance. Recommending improvements to network operations and integrated hardware, software, communications, and operating systems will be part of your role. Providing specialized skills in supporting and troubleshooting network problems and emergencies is crucial. Installing, configuring, testing, maintaining, and administering new and upgraded networks, software, database applications, servers, and workstations will also fall under your duties. Furthermore, you will be responsible for network programming to support specific business needs and requirements. You will prepare and maintain procedures and documentation for network inventory, as well as record diagnosis and resolution of network faults, enhancements, modifications, and maintenance instructions. Monitoring network traffic, activity, capacity, and usage to ensure continued integrity and optimal performance is essential. Taking ownership of assigned tasks, communicating regularly with customers" personnel as required, creating dashboards, and automating workloads in Splunk and Control-M are also part of your responsibilities. Testing jobs and integrations with other enterprise products will be necessary. You should possess a strong understanding of network infrastructure and hardware, along with the ability to think through problems and visualize solutions. Implementing, administering, and troubleshooting network infrastructure devices, creating accurate network diagrams, and documentation are key skills required for this role. You must be able to quickly learn new technology and products, work with staff at all levels, and demonstrate good analytical and problem-solving skills. Additionally, you should be a self-starter who can work independently and collaboratively in a team environment. Dependability, flexibility when necessary, in-depth knowledge of Network Splunk Enterprise, Workload Automation Solution, and specific skills related to network management technologies, networks, security, and various tools and products are essential for this role. Special skills required include expertise in Network Management Technologies, Nagios XI, Control-M, Dynatrace APM tool, ITSM products, ELK (Elastic, Logstash, Kibana), Software Defined Network Procedure, and creating custom solutions using different network technologies. Trade/professional qualifications or training such as Dynatrace Certified Associate, Accredited Associate BMC Control-M Administrator, Accredited Specialist Service Now ITSM Specialization, and ITILV3 Found Ext Certification are valuable for this position.,
