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1.0 - 6.0 years

3 - 8 Lacs

Jaipur

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Key Responsibilities: Dedicated Candidates are required for handling International Inbound calls . Major job role will be to answer incoming calls from customers who want to place orders Respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy. Through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone Requirements: Should be a graduate ( not a constraint for deserving candidate) , must have international voice experience of minimum 6 months in reputed International BPO , flair for customer service , Excellent upselling skills, Should be comfortable with Rotational shifts/Offs

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1.0 - 6.0 years

3 - 3 Lacs

Mumbai Suburban

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Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Arti 9522754537

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1.0 - 4.0 years

5 - 8 Lacs

Noida

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Wireworks (Infiniti Power Pvt Ltd) is looking for IT Support to join our dynamic team and embark on a rewarding career journey Respond to hardware and software technical issues Provide troubleshooting and remote support assistance Install updates, monitor systems, and maintain logs Ensure IT compliance and user training sessions

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0.0 - 2.0 years

1 - 2 Lacs

Pune

Remote

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We are seeking a detail-oriented Data Entry Executive to manage and input data accurately. Responsibilities include maintaining databases, verifying information, and generating reports.

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2.0 - 4.0 years

3 - 5 Lacs

Noida

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Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling

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0.0 - 5.0 years

1 - 5 Lacs

Bengaluru

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Job Title: Hiring for Voice & Non-Voice BPO Roles International & Domestic Process | Bangalore | Call Ameena Company: JobShop – India’s Largest BPO Hiring Firm Job Description: We are hiring for multiple voice and non-voice customer support roles across leading BPO companies in Bangalore. If you are looking for a rewarding career with great growth and earning potential, apply now! Roles & Locations: Domestic Technical Support (Voice) Whitefield, Bangalore Languages: English + Hindi 5 Days Working + 2 Way Cab Salary: Up to 30,000/month Min. 1 Year Experience Required International Technical Support (Non-Voice) Whitefield, Bangalore US Shift | 5 Days Working + 2 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Non-Voice) Manyata Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 26,000/month Min. 1 Year Experience Required International Customer Support (Voice – Fresher) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 32,000/month Freshers / Experienced Can Apply International Customer Support (Voice – Experienced) Bellandur Tech Park, Bangalore US Shift | 5 Days Working + 1 Way Cab Salary: Up to 40,000/month Min. 1 Year Experience Required Desired Candidate Profile: Strong communication skills (English mandatory for international roles) Experience in customer service/technical support preferred Willingness to work in rotational or night shifts Immediate joiners preferred Perks and Benefits: Cab Facilities (1 or 2 way based on role) Fixed 5 Days Working Great Work Environment Growth Opportunities in MNCs On-the-spot offer letters for eligible candidates Call to Apply: Contact Ameena at 8095524000 or 9964080000

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0.0 years

0 - 2 Lacs

Bengaluru

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Role & responsibilities: Consultant Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Preferred candidate profile: Fresher 2024 Graduate, Comfortable with Night Shift Interested candidates can contact to HR Muskhan OR can share their resumes to muskhan_s@trigent.com Regards, HR Muskhan Trigent Software muskhan_s@trigent.com

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0.0 - 1.0 years

3 - 7 Lacs

Chennai

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Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

7 - 11 Lacs

Chennai

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Skill required: Tech for Operations - Visual Basic for Applications (VBA) Programming Language Designation: SW/App/Cloud Tech Support Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationA software that enables building user-defined functions (UDFs), automating processes and accessing Windows API and other low-level functionality through dynamic-link libraries (DLLs). What are we looking for Must to have VBA skill Create automated workflows in excel for sharing data, importing data from databases and more.Perform advanced data analyses.Develop macros using VBA to streamline and accelerate project completionTarget automation that efficiently supports existing processes and optimizes workflows between office programs such as Access and excel.Familiarity with the excel interface. Basic understanding of array and looping contruct.Willingness to experiment and explore. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This experience includes day to day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations. What are we looking for Healthcare Utilization ManagementAbility to work well in a teamAdaptable and flexibleProcess-orientationWritten and verbal communicationCommitment to qualityHealth Insurance Portability & Accountability Act (HIPAA) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 2.0 years

1 - 2 Lacs

Gurugram

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Provide troubleshooting resolution Resolve issues Mac/Windows & Linux. Provide support for remote staff using Anydesk Responding to emails. Manage client inventory using our Assetze software. Candidate that has learning ability, and will to excel.

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1.0 - 5.0 years

2 - 3 Lacs

Noida

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Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skills. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. Night shift allowances for Male. If interested, please call Sanjana on 8527257726.

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2.0 - 4.0 years

2 - 3 Lacs

Surat, Vesu

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We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: 2 years in customer service or support role (preferably in e-commerce or fashion). Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment. skills : - customer support, e-commerce, fashion industry, online retail, customer inquiries, order processing, refunds, exchanges, returns, issue resolution, live chat support, email support, social media customer service, Zendesk, Freshdesk, remote work, problem-solving, communication skills, English proficiency, customer experience, sustainability, fast-paced environment, teamwork, customer satisfaction.

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1.0 - 3.0 years

1 - 6 Lacs

Hyderabad

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ModMed is hiring a driven Support Specialist I to join our positive, passionate, and high-performing Customer Support team focused on providing best-in-class service to our client base. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries via email, phone, and client chat, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution. Provide consistent, professional, and high-quality client support to our client base. Establish procedures to ensure client satisfaction and quality service delivery. Communicate and collaborate across teams and departments to help resolve issues. Replicate and document issues for further escalation. Skills & Requirements: Bachelors Degree, preferred 1-2 years of related experience in customer service or client-facing role Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues Experience within a medical practice and/or EMR experience is preferred Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS Knowledge of bug tracking software such as Zen and Jira Google suite experience, preferred Excellent interpersonal, verbal, and written communication skills Ability to effectively prioritize and manage time. Apply now: Send your resume to varshasri.akula@modmed.com & bolla.murali@modmed.com For more details contact: 7337517660

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2.0 - 7.0 years

3 - 3 Lacs

Noida

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Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

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Greeting from 247.ai, Here are the key details for your walk-in interview between Monday- Saturday Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Position : International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.5 LPA to 3.8 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Wajiha , Reference Code-134 & Phone number-8147753260 ] We look forward to meeting you in person! Best regards, WajihaTalent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 3.8 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: Reference:[Recruiter's Name- Wajiha, Reference Code-134 & Phone number-8147753260 ]

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0.0 - 3.0 years

8 - 10 Lacs

Kolkata

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We are looking for a highly skilled and motivated individual to join our team as an International Voice Support professional in Mumbai. The ideal candidate should have 0-3 years of experience. Roles and Responsibility Handle international voice calls and provide excellent customer service. Respond to customer inquiries and resolve issues professionally. Work effectively in a fast-paced environment and meet performance targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to handle multiple tasks and prioritize responsibilities. Strong attention to detail and organizational skills.

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1.0 - 3.0 years

2 - 4 Lacs

Hyderabad

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Roles and Responsibilities Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc. Handle customer inquiries and resolve issues related to products/services offered by the company. Work on a rotational shift schedule including evenings (24x7) with weekends off. Meet performance targets set by the organization for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives.

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1.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Job Title: International Non-Voice Process Executive ! Strong written and verbal communication skills in English is required !! Job Summary: We are seeking candidates with excellent communication skills to join our International Non-Voice Process team. The successful candidate will be responsible for providing customer support and resolving queries through email, chat, or other non-voice channels. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in Key Responsibilities: 1. Customer support: Provide timely and effective support to customers through email, chat, or other non-voice channels. 2. Query resolution: Resolve customer queries and concerns in a professional and courteous manner. 3. Communication: Communicate with customers, colleagues, and management to ensure seamless issue resolution. 4. Documentation: Maintain accurate records of customer interactions and resolutions. Preferred Candidate Profile: 1. Education: Bachelor's degree in any discipline. 2. Excellent communication skills: Strong written and verbal communication skills in English. 3. Customer service experience: Prior experience in customer-facing roles, preferably in a BPO or international customer service environment. 4. Analytical skills: Ability to analyze problems and provide effective solutions. 5. Time management: Ability to manage time effectively and prioritize tasks. Skills: 1. Strong written communication: Ability to write clear, concise, and professional emails or chats. 2. Problem-solving: Ability to resolve customer issues and provide effective solutions. 3. Customer-centric: Focus on providing excellent customer service and ensuring customer satisfaction. 4. Adaptability: Ability to adapt to changing processes, procedures, and customer needs. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in

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1.0 - 3.0 years

3 - 3 Lacs

Bengaluru

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Job Title: Backend Support Service Escalations & Coordination Location: Bangalore – Head Office Department: After-Sales Service Industry: Consumer Durables / Kitchen Appliances Company: Stovekraft Ltd Role Objective: To provide backend support for after-sales service operations by managing escalations, coordinating with internal teams, handling customer complaints (email & social media), and ensuring timely communication and resolution to maintain customer satisfaction and service quality. Key Responsibilities: Handle customer complaints received via email and social media platforms (Facebook, Instagram, etc.) Coordinate with internal departments like Field Service, Logistics, and Authorized Service Centers (ASC) to ensure timely resolution. Track unresolved issues and escalate to relevant teams to ensure closure within TAT (Turnaround Time). Maintain daily escalation logs , MIS reports, and dashboards for management reporting. Assist in the execution and monitoring of After-Sales Service projects (new process rollouts, pilot programs, etc.). Communicate effectively with external partners, service vendors, and internal stakeholders to ensure issue resolution and feedback implementation. Ensure daily follow-ups for open complaints and maintain strong customer satisfaction metrics. Requirements: Education: Any Graduate (background in technical/customer support preferred) Experience: 1–3 years in Customer Support, Service Coordination, or Social Media Escalation Handling Skills: Strong written & verbal communication Proficiency in Excel , email etiquette, and CRM/ticketing tools (e.g., Zendesk, Freshdesk) Good coordination, follow-up, and problem-solving skills Customer-focused mindset with a proactive approach Perks & Benefits: Opportunity to work with a leading kitchen appliances brand Exposure to tech-enabled support systems & real-time consumer handling Involvement in cross-functional coordination and customer satisfaction improvement initiativesRole & responsibilities Preferred candidate profile

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Roles and Responsibilities Excellent Communication Skills Required No. 50 Candidates Excellent Communication Skills Must shifts Work in 24/7 @ Day shift both Grad/Ug Both Desired Candidate Profile International Domestic Call Centre Email/Chat/Voice Domestic and International call Canter WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

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2.0 - 4.0 years

3 - 5 Lacs

Noida, Delhi / NCR

Hybrid

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Role & responsibilities Partners with the TAM to ensure best in class customer support experience and management beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultimate customer issues and ensures the frequency and quality of customer updates is of a very high standard aligning with the customer priority and business impact description and in collaboration with Support Engineers and Management team. Leads regular support case queue reviews with the customer team members, ensuring accurate prioritization of issues, visibility on progress and latest updates as well as next steps. Provides oversight and ownership of any critical support issues and provides ongoing and personalized customer management and updates through to resolution of the issue. Contributes to the service review, focusing on performance of the technical support service delivery provided during the review period, identifying areas of success and opportunities for improvement. Defines and maintains the Service Improvement Plan communicating progress updates against agreed actions and collaborating with the Support Delivery Managers to address areas identified. Conducts customer specific RCA analysis following a significant event and ensures provision of the outcomes to the customer in an official Customer Facing Statement Responsible for the provision of Support Health data and insights to the Ultimate delivery team and helps evaluate and communicate the overall Technical Health of the customer. Preferred candidate profile Any Qualification Perks and benefits

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0.0 - 2.0 years

2 - 3 Lacs

Chennai

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Position : Customer Support Executive Location : Chennai ( Prefer only chennai based profiles ) Languages Expert : English & Hindi expert ( Both languages mandatory ) Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. Youll collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture.

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0.0 years

0 - 0 Lacs

Navi Mumbai

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Interested Candidates can WhatsApp their CVs at 9740392834 with the subject line "Airoli Non-Voice" (Only FRESHERS should apply) Position : Customer Support Associate (Non-Voice Process) Location : Navi Mumbai, Airoli (Should stay within 25Kms) PFB the specifications : Undergraduate/Graduate can apply (No MBA/Civil/Mech) Only Freshers will be eligible. Candidates should have Excellent communication skills. US process - Regular Night Shifts 5 Days WFO, Rotationally 2 days off in a week Perks and benefits One way cab facility within 25 Kms from Navi Mumbai, Airoli

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0.0 - 2.0 years

0 - 3 Lacs

Bengaluru

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GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION : ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in " Hindi and English" . Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. IMPORTANT NOTE TO APPLY : IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY- Share your Resume to SACHIN HR - SS00990805@techmahindra.com

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