Education Counselor – Online Degree Programs

Job Description

About Career Secure Career Secure is a growing EdTech company committed to helping learners achieve academic and professional success through flexible, affordable, and recognized online degree programs. We partner with top universities to provide access to quality education anytime, anywhere. Job Description- The education consunellor for online degree programs is responsible for guiding students through the selection and enrollment process for online undergraduate,postgraduate and professional certification programs.The consunellor will handle inbound and outbound inquiries,provides detailed program information and assist in convincing leads into entrolled students. Key Responsibilities Provide accurate and timely information about online degree programs, eligibility, fees, curriculum, and career outcomes. Conduct counselling sessions (via phone, video calls, emails, or chat) to understand student goals and recommend suitable courses. Follow up with leads from various sources (website, campaigns, referrals) to maximize enrollment. Guide students through the application, documentation, and payment process. Collaborate with the academic and support teams to ensure smooth onboarding. Participate in webinars, virtual info sessions, and Q&A events to drive engagement. Meet weekly and monthly targets for enrollments and follow-up interactions. Skills Excellent communication and interpersonal skills (written and verbal). Ability to handle objections, explain program value, and build rapport with adult learners. Knowledge of online learning trends, university admission processes, and digital platforms. Result-oriented mindset with experience in meeting sales/admission targets. Proficiency in CRM tools ,MS Office, and Zoom//Google Meet. Qualification & Experience Bachelor’s degree in any field (Education,Business,or psychology preferred) 1 year of experience Skills: knowledge of online learning trends,explain program value,university admission processes,proficiency in crm tools,ms office,communication,experience in meeting sales/admission targets,crm software,result-oriented mindset,time management,sales skills,excellent communication skills,interpersonal skills,build rapport with adult learners,digital platforms,ability to handle objections,communication skills,active listening,zoom,google meet,negotiation skills Show more Show less