E-commerce Operations Manager

We’re looking for a detail-oriented E-Commerce Manager with hands-on experience in Shopify operations. You will play a key role in managing and optimizing our online store, focusing on U.S. customers and ensuring a seamless shopping experience from product upload to post-order support.

Key Responsibilities

• Manage and update the Shopify store: product listings, collections, pricing, and user experience.
• Track, analyze, and report key performance metrics like traffic, conversions, and product performance.
• Coordinate with vendors and warehouses for inventory updates and order fulfillment.
• Conduct market research and analyze competitors, especially within the U.S. e-commerce landscape.
• Work closely with the marketing and creative teams on product launches, promotions, and sales events.
• Ensure smooth and timely resolution of order-related issues and support tickets.
• Maintain clean product SEO, category tagging, and collection filters for better discoverability.

Must-Have Skills

• Minimum 2 years of e-commerce operations experience (preferably with Shopify).
• Familiarity with managing platforms focused on the U.S. market.
• Strong analytical skills; must be comfortable with Google Analytics and Excel/Google Sheets.
• Ability to work independently and take full ownership of online store performance.
• Excellent organizational and communication skills.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Schedule:

• Fixed shift

Ability to commute/relocate:

• Dalanwala, Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Experience:

• shopify: 2 years (Required)

Work Location: In person