E-commerce Operations Manager

Role Description - E commerce Operations Manager

This is a full-time hybrid role for an E-commerce Operations Manager based in *Mumbai*, with somework-from-home flexibility. The E-commerce Operations Manager will oversee daily e-commerce operations, manage the online store, handle inventory control, and coordinate with suppliers. Responsibilities also include optimizing the customer experience, processing orders, maintaining product listings, managing returns, and analyzing sales data to enhance performance.

*Qualifications*

• Experience in e-commerce operations(D2C), inventory management, and supplier coordination
• Skills in optimizing customer experience, order processing, communicating with a 3PL and handling returns.
• Proficiency in analyzing sales data and maintaining product listings
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to work independently and in a hybrid work setting
• Experience in the fashion or jewelry industry is a plus

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Ability to commute/relocate:

• Vile Parle, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you okay with a hybrid setting?

Education:

• Bachelor's (Required)

Experience:

• E-Commerce: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Application Deadline: 05/08/2025
Expected Start Date: 15/08/2025