Posted:4 days ago|
Platform:
On-site
Full Time
Department: Logistics / Operations Job Summary: The E-commerce Dispatch Executive is responsible for managing the dispatch process of e-commerce orders. This includes coordinating with the warehouse, packaging team, courier partners, and ensuring timely and accurate dispatch of goods to customers. Key Responsibilities: Coordinate daily order dispatches through e-commerce platforms (Amazon, Flipkart, website orders, etc.) Prepare and print packing slips, invoices, and shipping labels. Verify packed items for accuracy and proper packaging. Handover shipments to courier/logistics partners and ensure timely pickup. Track deliveries and update order statuses in ERP or portal dashboards. Maintain inventory accuracy by reporting stock movement due to dispatches. Handle issues like undelivered orders, return shipments, or damaged deliveries. Coordinate with the customer service team for urgent dispatches or delivery escalations. Maintain daily dispatch MIS reports. Requirements: Minimum 1–3 years of experience in e-commerce logistics or dispatch. Familiar with online marketplaces and logistics dashboards (Delhivery, Shiprocket, Bluedart, etc.) Working knowledge of Excel and order processing software. Good communication and coordination skills. Ability to multitask and work under pressure. Preferred Qualifications: Graduate in any discipline.
Salve Pharmaceuticals
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