55 Disciplinary Action Jobs

Key Responsibilities 1. Statutory Compliance Management Oversee compliance with all labor laws applicable to the establishment and contract labor. Ensure timely submission of Monthly, Quarterly, Half-Yearly, and Annual returns under various labor laws. 2. Registrations & Renewals Handle Factory License, Shop Act, CLRA (Principal Employer RC & Labour License), Professional Tax (PT), LWF, PF, and ESIC registrations, renewals, and amendments. 3. Gratuity Act Compliance Submission of Form A, B, C, and L as required under the Gratuity Act. Ensure accurate and timely gratuity settlements. 4. Provident Fund (PF) UAN creation, PF settlements, withdrawals, account merging, and transfer. Timely payment of PF, generation of challans, IW returns, and managing death claims. 5. ESIC Management Creation and sharing of ESIC IP/TIC Cards. Coordination for ESIC benefits, settlements, and office interactions. 6. CLRA Act & Vendor Compliance Ensure all vendor compliance documents are submitted monthly. Issue compliance certificates (CC), handle non-compliance observations, and organize monthly vendor meetings. 7. Professional Tax Ensure timely payment and return filing for PT (RC & EC) across applicable states. 8. Display of Statutory Notices Ensure proper notice board displays across locations (MW, POW, POSH, Shop Act, Gratuity, ICC List, etc.). 9. Employee Grievance Handling Address issues such as PF contribution errors, Aadhar linking, KYC updates, name changes, etc. 10. Inspections & Audits Handle statutory inspections and submit replies to notices under PF, ESIC, Shop Act, CLRA, etc. Maintain liaison with authorities for timely resolution. 11. Liaison & Coordination Liaise with government departments and statutory authorities for business requirements and inspections. 12. Reporting & MIS Prepare Monthly Compliance Trackers, Audit Reports, Statutory Payout Trackers. Present monthly compliance status during review meetings.

Qualifications: MSW / MLS /MLL (Full-time) (from Maharashtra state only) not considering MBA - HRM qualification for the role Marathi fluency is mandatory Who can apply - Candidates from a large manufacturing unionized setup We are looking for Employee Relations (ER) professionals with hands-on experience in managing shopfloor dynamics, maintaining harmonious industrial relations, and driving compliance in a unionized setup. Key Requirements: Strong command of labour laws and statutory compliance Experience in wage settlements, contractual labour management, LTS, union handling, and IR strategy Skilled in grievance handling, disciplinary actions, and government liaison Exposure to large manufacturing plants with unionized workforce Please share your resume at deepshikha@symbiosisindia.net

Role & responsibilities Policy Development and Implementation : Develop, implement, and maintain employee relations policies, procedures, and programs that comply with Indian labor laws and regulations. Conflict Resolution : Investigate, resolve, and prevent employee disputes, grievances, and disciplinary matters. Employee Relations Support : Provide guidance and coaching to managers on handling employee relations matters, performance management, and disciplinary actions. Strategic Planning : Contribute to the development of HR strategies that support the organization's overall business objectives. Compliance : Ensure compliance with Indian labor laws, regulations, and company policies related to employee relations. Team Leadership : Manage and mentor a team of employee relations professionals, providing guidance, support, and development opportunities. Communication : Foster open and transparent communication between management and employees, ensuring that employee concerns are addressed promptly and effectively. Data Analysis : Utilize data and analytics to measure the effectiveness of employee relations programs and identify areas for improvement. Change Management : Support organizational changes by proactively identifying potential employee relations risks and developing plans to mitigate them. Preferred candidate profile Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR or an MBA is preferred. A minimum of 15 years of progressive HR experience, with at least 5 years in a leadership role. Strong Experience in Consequence Management, PIPs, CAPs, Disciplinary Actions, working on Tickets etc. Proven track record of successfully leading employee relations in a complex organizational setting. Strong leadership and people management skills, with the ability to build relationships and influence stakeholders at all levels. Excellent communication and interpersonal skills, with the ability to effectively interact with employees, managers, and external stakeholders. Experience in developing and implementing HR strategies and initiatives aligned with business objectives. Exceptional problem-solving and decision-making abilities, with a proactive and solution-oriented mindset. Proficient in HRIS systems [Workday preffered] and MS Office suite.

Company: Mercer Description: We are seeking a talented individual to join our Remuneration Data Solutions (Career) team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office Lead Specialist - Survey Administration (D1) What can you expect? The purpose of this role is to work independently, on routine work for markets. The key accountabilities of this role will be to perform quantitative and qualitative analysis on client products and internal projects, ensuring high quality and on-time delivery. We will count on you for: Data / Survey Analysis: Analyzing clients for accuracy and completeness Ability to Identify data gaps and trends on data and statistical reports respectively, providing recommendations to it. (Good to have Comp & Ben experience) Communicating with consultants regarding participation and data validation Generating data analysis and process statistical reports for publication Updating data collection and report materials Proficiently using Excel and Word in the course of analytical tasks Adhering to all standards and guidelines established for line of business Assuming ownership in tasks and ensures on-time completion Participating in the delivery of multiple projects per year Contributing to process documentation and software tools review as required Project management Monitoring survey project plans and ensure deadline are met Coordinating tasks with other project stakeholders Communicating project status to internal/external groups Collaborating in discussions to solve moderate issues (e.g., field or result errors) advising of potential risk Ability to perform Route Cause Analysis and manage client escalations Providing input to resource allocation Providing project and technical peer review Ensuring projects are executed as per established standards and processes Identifying appropriate tools to use for specific work product recommendations Preparing the documentation and regular updates of SOPs. Peer review all the survey work accordingly before releasing it to markets. What you need to have: Graduate (any stream) Minimum 4 years experience in survey management Experience in similar kind of work, statistical analysis or related field preferred Strong communications skills (verbal and written) Proficient with Microsoft Office Suite; Advance knowledge of Microsoft Excel Problem solving skills Minimum 12 months experience in current role as Lead Specialist/Senior Specialist Should have at least On Track or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within MCIPL in the last 3 months What makes you stand out? Excellent Communication Skills both written & verbal Executive presence that conveys composure and confidence in all situations Strong analytical, research and problem-solving skills, attention to details Good Knowledge on Total Rewards (Good to have)

Company: Mercer Description: HR Shared Services Operations HR Shared Services operations is seeking candidates for the following position based in the Noida office Lead Specialist (D1)- Payroll No. of Positions: 1 What can you expect? We are looking to hire a Lead Specialist- Payroll in HR Shared Services Operations Payroll team What is in it for you? Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you to: Manage the end to end processing of the payroll function in a timely and efficient manner ensuring compliance with company policies, procedures and legislative requirements across ASEAN Ensure the correct and timely maintenance of pay, costing and leave records Ensure comprehensive and timely resolution of payroll, remuneration and salary packaging queries Ensure an effective and accurate payroll service, ensuring the accurate and timely payment of the salaries of the employees Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side. Meet the standard employee measurement factors like KRAs and Project SLAs What you need to have: Knowledge & Skills Relevant experience in dealing with high volume ANZ payroll Competent in the use of Payroll Systems; ADP, Workday experience preferred Good practical knowledge of Payroll related compliance obligations Strong leadership, people management and client management skills. Demonstrated ability to manage and guide front line managers across multiple shifts. Strong multi-tasking and analytical skills Effective and Accurate reporting skills. Strong verbal and written communication skills. Knowledge of quality tools like six sigma, lean and kaizen would be preferred. Education: Graduate (any stream) Eligibility: Minimum 4 plus years experience in ANZ Payroll Minimum 12 months experience as Process Champion/Assistant Manager Should have at least On Track or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 months What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume About Mercer At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth and careers. We re in the business of creating more secure and rewarding futures for our clients and their employees For more than 80 years, we ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we ve been united in our mission of enabling people around the globe to live, work, and retire well.

About the job Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and specialty threads. With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide. Following the acquisition of Texon and Rhenoflex, new Coats Footwear now has a complete range of footwear components to meet your needs, from heel counters to toe puffs and everything in-between. Through our technologically diverse product portfolio, we can cater to both current and future trends, setting new standards in the process, turning customer ideas into a reality and accelerating sustainability. Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world. For more info, visit our website: www.coats.com Job Title : Assistant Manager HR Reports to (Title) : HR Manager Location : Madurai Job Purpose: Contract Labour Management: Address contractor issues related to wages, payslips, and documentation. Ensure timely renewal of Workmen Compensation (WC) policies and Labour Licenses. Guide new contractors on company rules, policies, and expectations. Validate and clear monthly invoices and statutory submissions (PF, Bonus, Leave). Ensure compliance with the Contract Labour Act; maintain documentation for audits. Coordinate monthly attendance sharing with vendors for billing. Verify canteen invoices against internal data and process for payment. Collaborate with the Procurement team for timely renewal of Work Orders. Liaise with G4S and other security agencies for manpower availability and issue resolution. Maintain documentation of new contract labour (age verification, enrolment, joining formalities, additions/deletions in SF). Legal & Statutory Compliance: Ensure timely submission of returns: Quarterly: Employment Return (ER-I), OT Exemption Half-Yearly: Labour Welfare Fund Annually: Bonus Return, ICC Return, Holiday List Maintain all statutory registers as per the Factory Act. Track and close tasks via Komrisk portal to ensure 100% compliance. Support workers in PF withdrawals, pension claims, and death benefits within defined timelines. Process and pay Professional Tax and Provident Fund on time; generate PF challans. Ensure timely renewal of Factory License and canteen compliance. Represent the company in conciliation, labour court cases, and PF 7A hearings. HR Operations & Support: Drive workforce planning and hiring through NAPS & FTC routes. Execute Confirmation process and obtain required approvals. Implement employment models involving Apprentices, Trainees, and Confirmed staff; manage FTC renewals or exits. Recruit Trade Apprentices and process contracts via the apprenticeship portal. Support PMS process: monthly data collation, annual review facilitation with HODs/Plant Manager, preparation of increment letters and salary revision sheets. Payroll & Employee Settlement (Panoli): Ensure on-time remittance of all statutory payments with 100% compliance. Process Full & Final Settlements for separated employees. Prepare and process annual LTA payouts for executives and managers. Ensure smooth payroll integration and zero salary-related grievances. Administration: Implement and support new Visitor Management Systems (VMS). • Process gratuity reimbursements for exited employees. • Organize monthly meetings with Unions, Canteen Committee, and Works Committee. • Support HR team in coordination of employee welfare events. • Prepare and report monthly HRIS. • OHC (Occupational Health Centre) Management. • Security Management, Canteen Management • Coordinate hotel and cab bookings for visitors. Employee Relations: • Union Management • Support CBA/LTA on closure • Maintain harmonious industrial relations through grievance handling mechanisms. • Implement and manage Grievance Register; ensure timely redressal. • Conduct regular one-on-one and group connects with shop floor employees across all levels. Audit & Documentation: • Prepare documentation for Government Audits (PF, Labour Department, Factory Office, etc.). Lead documentation for internal audits such as KFC Audit, IMS Audit, GIA, GRS, Social & Customer Audits. Qualifications & Experience: MBA/PGDM, MSW. 57 years of relevant experience in a manufacturing. Key Competencies: Strong knowledge of labour laws and contract labour compliance. Industrial Relations & stakeholder management. Payroll processing and statutory compliances knowledge. Good communication, documentation, and vendor coordination skills. Proactive problem solver with attention to detail At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us. Apply now to be part of our dynamic team and help shape the future of textiles. Coats Group plc Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials.

HR will play a pivotal role in driving HR strategy, enhancing organizational effectiveness, leading HR operations, and nurturing a high-performance culture. This role is responsible for end-to-end HR functions including talent acquisition, employee relations, compliance, performance management, and leadership development. Key Responsibilities: Lead and manage the full spectrum of HR functions across the organization, ensuring alignment with business objectives. Partner with senior leadership to design and implement strategic HR initiatives and policies. Oversee talent acquisition strategies to ensure timely and quality hiring across functions. Strengthen employee engagement initiatives to build a motivated and inclusive work culture. Ensure smooth implementation and compliance of HR policies and procedures as per statutory requirements. Drive performance management processes, including goal setting, appraisals, and feedback mechanisms. Develop and execute training and development strategies for upskilling and career progression. Handle employee grievances and disciplinary matters with sensitivity and adherence to legal norms. Analyze HR metrics to guide decision-making and improve organizational outcomes. Lead HR automation/digital initiatives to improve efficiency and employee experience. Key Requirements: MBA/PGDM in Human Resources or equivalent from a reputed institute. 10-15 years of progressive experience in HR, with at least 3-4 years in a senior management role. Strong exposure to HR functions in BPO/ITES industry preferred. Excellent knowledge of labor laws, compliance frameworks, and HR best practices. Proven leadership, interpersonal, and decision-making skills. Strategic thinker with ability to manage multiple stakeholders and drive change. Strong analytical mindset with ability to use HR data for insights and improvements.

POSITION SUMMARY: The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. This position requires a strong understanding of the MsOffice suite, particularly MsExcel. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines. JOB FUNCTIONS AND RESPONSIBILITIES: Prepare payoff quotes for loans and mortgages. Handle reinstatement requests, ensuring accurate calculations and timely responses. Generate modification quotes based on customer requirements. Collaborate with other team members to meet departmental goals. Maintain accurate records and documentation. Communicate professionally with internal and external stakeholders. Follow Regulatory and State Guidelines. Various other duties as assigned EDUCATION / EXPERIENCE: Bachelor s degree preferred. 1-2 years of processing experience preferred. Prior experience in loan servicing or financial/Mortgage industry is a plus. Proficiency in MsOffice suite, especially MsExcel. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work efficiently under pressure. Excellent communication and teamwork abilities. No documented disciplinary action in the past 6 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 12 months in the organization and 09 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift / No travel requirement

POSITION SUMMARY: The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. This position requires a strong understanding of the MsOffice suite, particularly MsExcel. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines. JOB FUNCTIONS AND RESPONSIBILITIES: Prepare payoff quotes for loans and mortgages. Handle reinstatement requests, ensuring accurate calculations and timely responses. Generate modification quotes based on customer requirements. Collaborate with other team members to meet departmental goals. Maintain accurate records and documentation. Communicate professionally with internal and external stakeholders. Follow Regulatory and State Guidelines. Various other duties as assigned EDUCATION / EXPERIENCE: Bachelor s degree preferred. 1-2 years of processing experience preferred. Prior experience in loan servicing or financial/Mortgage industry is a plus. Proficiency in MsOffice suite, especially MsExcel. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work efficiently under pressure. Excellent communication and teamwork abilities. No documented disciplinary action in the past 6 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 12 months in the organization and 09 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift / No travel requirement

Recruitment Ensure manpower availability as per budget and plan. Close lateral hiring positions by rolling out offers, salary negotiations, notice period buyout deals etc. Keep tracking attrition data for On-roll and Casuals and prepare report for countermeasures and action plan. Lead campus drives for fresher hiring/bulk hiring. Compliances & Payroll Management Ensure up-gradation of internal system and rules in purview of amendments released for any rule under any act applicable. Ensure employee attendance; leave records and ODs to be maintained as per rules. Ensure timely preparation and disbursement of Salary/Wages. Ensure timely fulfillment of statutory compliances related to Factory act, PF Return, Principal Employer, Performance Management RA & KPI setting processes. Raising appraisal forms to concerned department heads for annual performance review. Providing inputs to HOD's for Appraisals. Collection and Compilation of data related to PMS. Making calculation for increments to be disbursed. Prepare and Issue Promotion & Increment letters to all employees. Post annual appraisals report generation. Employee Exit Management Ensure smooth exit of employee on the day of relieving. One to One exit interview Ensure timely settlement and payment of full & final. HR/IR Budgeting Prepares HR-Budget on the basis of past year trends and future forecasts. Monitoring and controlling expenses as per approved budget. Industrial Relation Maintaining and creating harmonious and healthy industrial relation. Wages negotiation with workers union. Meeting with union members, correspondence and giving feedback to Management. Grievances handing and redress of complaints. Disciplinary Action Issuing of show cause notice, charge sheet and conducting domestic enquiries, punishment and looking at employee s previous service record. Contract related work - Contract Labor Management: Managing CLM. document verification, returns and compliances. Contractor License Audit compliance Internal & External Audit

Develops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including, but not limited to, spa, food and beverage, retail, concierge, and front office. Manages all in-hotel messaging to guests. Updates hotel web page content as needed to insure up-to-date accuracy. Liaises with key departmental leaders and teams to assist with developing and implementing marketing plans and goals. Develops, plans, and executes programs as necessary to achieve stated revenue goals. Manages workflow with on-property graphic designer to verify all in-house marketing messages/materials are on-strategy and within budget. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Sales, or related major; 3 years experience in Marketing or a comparable professional area. OR 4-year bachelors degree in Business Administration, Marketing, Sales, or related major; 1 year experience in Marketing or a comparable professional area. CORE WORK ACTIVITIES Conducting Marketing Activities to Achieve Departmental Goals Implements regular tracking of initiatives to determine results. Updates hotel web page content as needed to insure up-to-date accuracy. Manages all in-hotel messaging to guests including, but not limited to: AstroVision, Janus, plasma screens, front desk electronic signage, in-room and in-hotel collateral, iConnect, entertainment guides, duratrans, pole banners, on-hold messages, in-room videos, transportation videos, wayfinding, fast maps, key cards, etc.). Developing and Implementing Marketing Strategies Liaises with key operators of each department to determine goals and marketing needs. Liaises with hotel Director of Public Relations to provide communications tools as needed for the implementation of local/regional publicity and promotions initiatives. Works with brand Vice Presidents and Brand Marketing Managers to assist with implementation of brand leisure transient and group market strategies at hotel level as needed. Coordinates and implements Strategic Alliance partner marketing program elements. Maximizing Revenue Develops, plans, and executes programs as necessary to achieve stated revenue goals. Manages workflow with on-property graphic designer to verify all in-house marketing messages/materials are on-strategy and within budget. Liaises with brand VPs for all local/regional media needs related to non-rooms revenue initiatives. Managing and Conducting Human Resources Activities Interviews, selects and trains employees. Directs the work of employees. Sets and adjusts employees rates of pay and hours of work. Handles employee complaints and executes disciplinary action as needed. Evaluates employees productivity and efficiency for the purpose of recommending promotions or other changes in status. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. .

POSITION TITLE: Associate Position Summary: Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)

Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)

We are the world learning company with more than 24,000 employees operating in 70 countries We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale We believe that wherever learning flourishes so do people The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues Primary ResponsibilitiesLevel 3 Escalation callsDirectly liaising with the US (United States), EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) lines of businessEnsure candidate results are sent to clients on timePrepare client reportsPromote client programs and productsDetermine additional opportunities and possible operational trouble areasInput accurate customer information into the databaseAssist in training and monitoring call center agents to ensure quality of serviceMaintaining the SLA for different LOBsReportsClient ManagementEvent handling- People management and team handling-Team playerQualifications/Education and Experience:Required Education- Bachelor degree5-7 years of experience in a similar/related positionConfident and fluid communicatorHigh levels of customer service skillsPreviously operated in a Level 2 support rolePrevious subject matter expert knowledgeFamiliar and comfortable working in a busy corporate environment/shifts (24\\*7)Experience in providing application supportFamiliar with MS OfficeExperienced in collating reportsDesired Candidate Profile:Excellent oral and written communication skillsGreat attention to detailProblem-solving skillsStrong organizing and time management skillsCustomer service skillsEffective teamwork skillsClient and People Management skillsNote - No disciplinary action or PIP in the last one year (Internal applicants)1145110Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Lead PLANT ER/IR handling EMPLOYEE GRIEVANCES, COMPLAINTS, GRIEVANCE PROCEDURES, FACILITATE COUNSELING, LONG TERM WAGE SETTLEMENTS, IMPLEMENT BASIC & BEST IR PRACTICES, LTS, CONTRACT LABOUR MGMT, HR & IR STATUTORY COMPLIANCES etc., Required Candidate profile MSW/MLM/MBA 15+yrs exp into IR & HR with labour intensive manufacturing unit Done atleast 18(1) Settlement / LTS Strong in handling SHOPFLOOR EMPLOYEES Exp in NAPS, BOAT, APPRENTICE etc

Payroll, Man Power Handling, PF, ESIC, Bonus,PT, Legal Compliance, MPCB, Attendance Mgt, HR-MIS, Cost Mgt,Salary & Wages Mgt,Leave Mgt,Contractor bill, SHE, TPM, Security Mgt, Daily Absenteeism, T&D,IR,ISO- IATF audit work,Administration,PMS,F&F, CB

We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.Primary Responsibilities* Level 2 Escalation calls* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business* Act as an escalation point for service-related problems* Promote client programs and products* Input accurate customer information into the database* Assist in training and monitoring call center agents to ensure quality of service* Maintaining the SLA for different LOBsQualifications/Education and Experience:* Required Education- Bachelor degree* 3-5 years of experience in a similar/related position* Confident and fluid communicator* High levels of customer service skills* Previously operated in a Level 2 support role* Previous subject matter expert knowledge* Familiar and comfortable working in a busy corporate environment/shifts (24\\*7)* Experience in providing application support* Familiar with MS OfficeDesired Candidate Profile:* Excellent oral and written communication skills* Great attention to detail* Problem-solving skills* Strong organizing and time management skills* Customer service skills* Effective teamwork skillsNote - No disciplinary action in the last one year.1142924Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Key Responsibilities : Manage employee relations cases, ensuring timely and effective resolution. Collaborate with Service Line HR BPs on ER initiatives and projects. Conduct thorough investigations into employee grievances and complaints. Prepare detailed reports and documentation related to investigations and case management. Facilitate conflict resolution between employees and management. Assist in the development and implementation of ER policies and procedures. Maintain accurate records of all ER cases and initiatives Preferred candidate profile Strong investigation and analytical skills. Excellent report writing and documentation abilities. In-depth knowledge of labor laws and regulations. Effective conflict resolution and negotiation skills. Strong communication and interpersonal skills.

Job Title: AM/DM/Manager- Sales Compliance HR Spoc profile details: - https://www.linkedin.com/in/aryan-raj-76247175/ Role objective:- The successful candidate should have extensive experience in conducting, reviewing, providing expert advice and managing Sales Compliance including Investigation of mis-selling cases, branch audits & Process Review, Data Analytics to identify fraud. The candidate needs to have an eye for detail, exercise independence and a meticulous approach to review and an ability to work in a deadline-based environment to adhere to the TAT for closure of cases. Education/ Qualification Graduate, Degree in law, CFE and other relevant certifications preferred Experience - 5 - 10 yrs in Insurance BFSI and minimum 3 yrs experience in large, reputed corporate set up. Work location - Aviva India (HO) 4th Floor , A Block, DLF Cyber Park Sector 20, Phase II, Gurgaon Haryana- 122002 Miscellaneous Skills. Adept at logical thinking and written skills. Well versed with methodology of investigations. Reasonable understanding of Branch Audits & Process reviews Intelligence gathering, collation and dissemination skills Analysis, compilation and preparation of investigation/recommendation reports. Job Responsibilities: Conduct, review and manage investigations relating to fraud detection, potential data losses/breaches, mis-selling & policy violations. Effectively collaborate with investigation team members, business unit managers, control functions and audit teams as relevant to successfully Initiate and complete investigations and related projects in a timely manner while maintaining quality to meet customer and stakeholder expectations, maintain independence and conduct investigations in a manner that mitigates risk to the enterprise. Conduct, review and manage Quarterly Branch audits, Central Monitoring activity to identify fraud & Process review. Prepare proper in-depth Investigation reports summarizing the findings and recommendations for the management. Prepare dashboard and periodic (quarterly) reports/ decks for management and Board. Develop and implement pertinent fraud detection projects, investigation protocols, procedures, metrices. Act as gatekeepers for overall enterprise investigations where delegated or conducted by other control functions. Where relevant, obtain and properly report disciplinary actions taken in response to investigative findings. Assist to proactively advance the fraud intelligence program, strengthen the governance on internal investigations, maintain necessary systems and other MIS, initiate and promote efficiency in conducting investigations to complete it within strict timelines while maintaining integrity and mitigating risks. Properly document and track all information provided to internal, external stakeholders, regulators. Contribute to continuous improvement initiatives by developing and implementing relevant, cost saving, control and process improvements to meet the organization's financial goals. Present investigation and fraud detection findings and recommendations and discuss implications with senior management. Ensure that all necessary and key stakeholders, are engaged or informed at the appropriate stage of investigative, fraud detection, fraud awareness and/or allegation response activities. Stay abreast and informed of emerging investigative and fraud detection data analytics methodologies and information technology. Collaborate with Internal Audit, IT/Cyber-security and other stakeholders to identify and implement new technology to improve Capabilities of internal investigations and fraud detection programs. Promote and support division initiatives and strategic projects through participation and encouragement, mentoring of other team members. About Company: - Aviva plc is a British multinational insurance company headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. And Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability. What working at Aviva offers We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way thats right for you Why Aviva Dynamic and collaborative team in a supportive and innovative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Be a part of shaping the future of insurance in India. Wikipedia link: - https://en.wikipedia.org/wiki/Aviva Aviva Fortune 500 Company:- https://fortune.com/company/aviva/global500/ Website: - https://www.avivaindia.com/ HR Spoc LinkedIn: - https://www.linkedin.com/in/aryan-raj-76247175/ Head office: - Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002

Responsibilities: * Lead policy formulation, recruitment & induction processes * Manage employee grievances, retention & life cycle activities * Oversee HR ops, leave mgmt & disciplinary actions

HR Compliance Ensure adherence to all local, state, and federal employment laws and regulations, including Professional Tax, EPFO, ESI, Shops & Establishments Act, wage and labor laws, etc. Monitor legislative changes and update HR policies and procedures accordingly. Conduct regular internal audits to ensure legal and policy compliance. Policy Development & Implementation Draft, implement, and regularly review HR policies related to code of conduct, ethics, grievance redressal, equal opportunity, anti-harassment, and more. Risk Management Identify and assess compliance-related risks within HR functions. Lead investigations into employee complaints and manage disciplinary actions in line with legal and company guidelines. Reporting & Documentation Maintain accurate documentation of compliance activities, audits, training sessions, and investigations. Prepare reports for internal stakeholders and regulatory authorities as needed. Insurance Policy Administration Manage the renewal process and vendor coordination for GMC (Group Medical Coverage), GPA (Group Personal Accident), WC (Workmen Compensation), and GTLI (Group Term Life Insurance). Support employees and relevant teams in the claims process. Vendor Coordination Oversee vendor management for Equifax, including coordination and payout processing. Maintain agreements and manage payouts with external hiring consultancies. Employee Separation & Benefits Handle the gratuity process for exiting employees, ensuring timely processing and legal compliance. Apprenticeship Program Coordinate with apprenticeship program vendors. Ensure accurate and timely monthly payroll processing for apprentices. Disciplinary Actions Investigate employee misconduct, especially in cases involving fraudulent activity, and drive disciplinary procedures in accordance with legal and company frameworks.

Description: Manager QC, is responsible for Managing the activities of the quality control laboratory to ensure timely delivery of materials for use in production and releases of finished products from the laboratory as committed, ensure testing of stability samples within structure of timelines identified in relevant SOP, ensure laboratory activities on par with compliance expectations, and provide top notch inter- and intra-department customer service. Essential Functions: Manage the day-to-day operations of the Quality Control laboratory including setting and communicating priorities based on the production schedule. Maintain knowledge of the potential impact of Quality Control activities on activities in other departments and effectively communicate this information to the appropriate personnel in a timely manner. Manage/Enforce laboratory GMP systems and ensure that they are adequate, sustainable and are being followed. Update Laboratory Procedures (SOPs) and Policies. Interpret SOPs/Methods/Specifications and provide clarity as needed Manage and perform investigation of out-of-specification laboratory results ensuring that all investigations proceed in a logical, orderly and timely manner and that appropriate corrective and preventive actions are identified when necessary, review and approve investigation reports. Review and signoff process validation/cleaning validation protocols/reports, method verification/validation reports, annual product review reports. Review certificate of analysis to ensure compliance with the specifications. Develop and implement systems to improve laboratory GMP compliance and/or productivity. Make decisions and implement solutions where deficiencies are found. Provide formal and informal performance feedback to direct and indirect reports including disciplinary action when necessary. Provide input on yearly departmental headcount and turnover of tested samples. Provide input on employee development including promotion and salary increase recommendations. Research and propose capital projects for the laboratory. Additional Responsibilities:

Skills Required : Human Resource Management, Compliance Management, Disciplinary Proceedings, Disciplinary Action, Investigation, Resolution, Grievance Handling

he the garment/textilegarment/textile Job Title: Deputy HR Manager Location: Bommanahalli, Bengaluru Experience: 8-12 Years Industry: Textiles / Garments / Apparels Functional Area: HR, IR, Administration, Factory Operations Employment Type: Full Time, Permanent Job Description: We are seeking a dynamic and experienced Deputy HR Manager for our garment manufacturing facility. The ideal candidate will be responsible for managing HR Operations which include end-to-end blue-collar recruitment, absenteeism, and attrition control, Statutory Compliance & Audits and driving activities like employee engagement, health, hygiene & safety, and training & development initiatives at the factory level. Key Responsibilities: 1. Recruitment & Workforce Planning * Coordinate with production heads to understand manpower requirements * Manage end-to-end blue-collar hiring * Develop local hiring channels & vendor empanelment from out location/ liaise with contractors and manpower suppliers * Conduct onboarding and induction programs for new employees 2. Attrition & Absenteeism Management * Analyze absenteeism and attrition trends * Develop and implement retention strategies * Ensure timely interventions for workforce stability * Conduct regular employee counseling and grievance handling 3. Statutory Compliance & Labor Laws * Ensure compliance with all applicable labor laws, including the Factories Act, ESI, PF, Bonus, Gratuity, etc. * Maintain all statutory registers and records * Coordinate with government authorities during inspections * Timely submission of returns and handling internal, external & buyer audits 4. Employee Relations & Grievance Handling * Foster a positive and productive workplace culture * Act as a liaison between workers and management * Manage worker discipline and conflict resolution * Conduct regular interaction with employee representatives 5. Training & Development * Identify training needs for workers and supervisory staff * Implement skill development and upskilling programs * Organize compliance training (POSH, Health & Safety, Fire Safety, etc.) 6. Health, Safety & Welfare * Ensure workplace safety standards are met * Conduct regular safety audits and mock drills * Implement health and hygiene programs in the factory * Manage factory welfare activities (canteen, transport, housing, etc.) 7. General HR & Factory Management * Support Factory Manager in day-to-day administration * Maintain attendance, leave, and payroll management * Lead HR documentation and HRIS recordkeeping * Drive factory-level HR projects and improvements Desired Candidate Profile: * Bachelor's + MSW in Personnel Management / Industrial Relations * Preferably from garment / textile manufacturing setup * Strong understanding of labour laws, blue-collar workforce dynamics * Excellent people management and problem-solving skills * Proficiency in MS Office and HR MIS systems * Language skills: Local language fluency preferred, along with Hindi & English

Qualification: Any Graduate, Post Graduate in HR/Admin stream Experience: 4 to 8 yrs in handling Legal compliances Labor unions Should be conversant with the Labour Laws Liasioning with Govt Offices. Statutory Compliance, Legal Compliance, Employee Engagement, Contract Vendor Management, Handling Workers Grievance handling. Negotiation with union on employees related issues, Prepared the procedures for Grievance, Safety. Provide support and advice on employee relations matters, Disciplinary action process