Director, Enterprise IT Operations

The Director of Enterprise IT India will be responsible for building and leading the development and operational performance of the India-based IT functions. Your role will involve aligning India capabilities with the global IT strategy, fostering innovation, building collaborative environments, and driving greater collaboration across teams. As a seasoned technical leader, you will oversee the deliverables of local teams, establish key functions including engineering and operating roles, manage in-country operations, and foster a high-performance culture within the team. It is essential to have a strong understanding of the engineering landscape in India and the ability to navigate market dynamics. Your key responsibilities will include strategic leadership and alignment, collaborating with global leadership to execute strategies supporting IT transformation, innovation, and long-term growth. You will focus on enhancing collaboration, communication, and transparency within the India team, promoting continuous learning, innovation, and adaptability. Team development and talent management are crucial aspects, involving hiring and developing engineering and operations functions, attracting top talent, and implementing programs for employee engagement and professional development. Operational excellence and collaboration are essential for overseeing day-to-day deliverables, improving collaboration between India-based teams and other global regions, and driving continuous improvement initiatives. As a key representative of India operations, you will engage with global leadership, collaborate with cross-regional leaders, and contribute to IT strategies and innovation efforts. To qualify for this role, you should have a Bachelor's degree in Business, IT, Engineering, or Operations Management, with at least 10 years of experience in scaling and managing teams, including 5 years of experience in managing teams in India. Strong leadership skills, experience aligning India IT with Enterprise IT and business strategy, excellent communication and interpersonal skills, as well as problem-solving and decision-making abilities are required. Essential qualifications, experiences, and competencies for this role include cross-domain leadership, enterprise IT architecture understanding, experience with global teams, job architecture alignment, strategic planning and execution, and stakeholder collaboration. Nice-to-have qualifications include managed service provider experience, software development exposure, AI and automation awareness, inclusive leadership experience, and business etiquette and communication skills. At CDK, inclusion and diversity are valued, and applicants for employment in the US must be authorized to work in the US. Employer visa sponsorship may be offered to applicants.,