614 Desktop Jobs - Page 3

Role & Responsibilities Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherev er possible, else describe the activities scheduled in the Project/Account. Mandatorily specify the domain/technology areas the candidate will work on. Role: KEY RESULT AREAS (Activities scheduled in the project) Proficiency in design build and implement 1E Tachyon Create HLD and LLD documents for 1E Tachyon implementation Good understanding of process to identify use cases analyzing the environment and implement in 1E Tachyon for Desktop Analytics Identify area of automation for issues being reported Good hands on experience on Windows 10 support and proficiency in issues that could be seen in an end-user environment Understand how various components works in end user environment Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Excellent communication and interpersonal skills Excellent written skill Customer facing and articulation skills Good analytical skills and troubleshooting skills. Reporting and technical documentation as needed Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: -5-8 Years.

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

Job Summary As a QA Engineer y ou will help contribute to the overall company strategy by validating that the application meets design specifications and requirements. This includes iOS applications, Android applications, Web applications and any other digital to human interfaces. The products should be tested in terms of functionality, performance, reliability, stability, and compatibility with the supported devices, browsers, user interfaces. Responsibilities Take ownership of QA tasks for a number of projects Create clear, concise, and comprehensive test plans, test cases, and other QA documentation Create and maintain non-functional tests (ADA, security, performance, etc.) Work collaboratively within high-performance teams (e.g. product managers, developers, UI, and UX designers) to champion product quality for our clients Perform QA technical testing tasks for Cross Browser and Devices UI Testing, API and database testing Escalate critical issues, blockers, and risks in a timely manner to minimize the impact on project timelines Assess the quality health of a project to determine whether or not the project is ready for release Document and track defects according to the companys standards in a bug tracking system Debug and troubleshoot defects to help our developers fix issues efficiently Participate in reviews of requirements, UX/UI designs, and other deliverables for testability Mentor and provide guidance to junior team members on Quality Assurance best practices, methodologies, and processes. Requirement Gathering: Ability to understand and analyze requirements from business and technical perspectives. Traceability Matrix: Create and maintain traceability matrices to ensure all requirements are covered by test cases. Proficiency in techniques like equivalence partitioning, boundary value analysis, decision table testing, and state transition testing. Proficiency in Black Box Testing,White Box Testing & Exploratory Testing Qualifications 4-6 years of cross-browser, UI/UX, and iOS/Android/desktop manual testing Proficiency with functional testing and experience with non-functional testing Proficient in API and Database Testing You have a deep understanding of software QA methodologies, tools and processes You have a solid understanding of Agile/Scrum development principles. You have experience providing mentorship to other team members on QA best practices and methodologies Youre self-driven and take ownership of tasks from beginning to completion You are able to multitask and work on multiple projects simultaneously within a dynamic, fast-paced environment. You are detail-oriented, incredibly meticulous, and you enjoy the fine attention to detail required to spot, prevent, and troubleshoot any issues before our clients find them Experience with project and bug tracking tools as Jira, Mantis Expertise creating and maintaining QA documentation like test plans, test cases and status reports and collecting metrics Experience being receptive to learn and work with new technologies Ability to be assertive in communication Nice to have You having experience creating and maintaining test automation scripts (preferably with Javascript, Selenium Webdriver, JMeter, Cypress, Cucumber, and/or Appium) Good to have Java Language knowledge. Exposure to Security Testing

Role & responsibilities:- Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role? Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & ResponsibilitiesDeployment and management of AVD resource group, workspace, application group, hostpool and session hosts. Deployment and management of personal/dedicated and pool/shared AVD virtual machine/session hosts. Create new AVD build image and update/replace session hosts. Create/Manage AVD master (gold) image Scale AVD host pools using Azure DevOps pipeline Troubleshooting of AVD and Windows 10 related issues. Installing applications on session hosts via PowerShell scripts. Professional & Technical Skills: Experienced in Microsoft Windows 10 administration and management. Experienced in Microsoft Azure and AVD (Azure Virtual Desktop). Experienced in deploying and managing AVD resource group, workspace, application group, host pool and session hosts. Knowledge of Azure DevOps Pipelines & Infrastructure as Code Experienced in Active Directory, Azure Active Directory, Group Policy Object and Configuration ManagerEducation Qualification:15 years full time education Additional InformationMicrosoft Azure Fundamental trained/certified Microsoft Azure Virtual Desktop trained/certified Microsoft Windows 10 trained/certified Microsoft Modern Desktop Management trained/certified Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within a defined operating model, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:Excellent knowledge of Azure Infrastructure services.Excellent Installation/configuration/Administration knowledge of Azure AVD (Azure Virtual Desktop)..Experience in configuring & monitoring different attributes and handling scale up and scale down scenarios for the application in Azure.Provide best practices around provisioning production and non-production environments on Azure to optimize the usage.Good experience in Azure platform Services, understanding of their capabilities and limitations and being able to architect and deliver solutions leveraging virtual desktop infrastructure (VDI).Closely work with customer to understand the business objectives and define solutions to meet the business objectivesExcellent experience on Building, Customizing, Hardening and Fine Tuning AVD Images.Good Hands on experience over Scripting Tool (Powershell)Excellent in Troubleshooting Issues on Windows Operating Server/VMware/Azure AVD Platform.Excellent knowledge on Group Policy Implementation and Troubleshooting..Good Knowledge on Azure networking concepts.Good Knowledge on Azure Storage concepts.Experience with Multi-Tenant Support Model.Open for shifts and 24*7 Support.Good Communication Skills.Overall Experience 4-6 Years.MCSA, AZ-104 , AZ-900 Certified. Qualification 15 years full time education

As an IT Hardware Sales Executive at Pelican Telecom, you will be responsible for managing and executing sales activities to acquire new customers and drive revenue. You will develop and implement sales strategies to meet individual and company sales targets. Building and maintaining strong customer relationships will be crucial, understanding their needs and offering tailored solutions. You will oversee and manage Proof of Concept (POC) setups for customers and handle post-sales/service-related issues to ensure timely resolution of customer complaints or issues. Identifying new prospects, converting them into customers, and managing sales and customer relationships across South India will be part of your responsibilities, including traveling as needed. Tracking and managing the sales funnel, analyzing data to inform strategic decisions, and achieving and exceeding sales targets are key aspects of this role. The ideal candidate should have proven experience in laptop, desktop, IT hardware products, computers, and design sales management, preferably in a regional role. Strong understanding of sales strategies and customer relationship management, excellent communication and interpersonal skills, and the ability to travel regularly while managing multiple priorities effectively are essential. Proficiency in CRM software and sales analytics tools, as well as strong organizational skills and attention to detail, are also required. Pelican Telecom is a provider of custom Telecommunication, audiovisual, rugged computing, security, home, and building automation solutions aimed at increasing productivity and convenience. With two decades of experience, we offer end-to-end custom solutions to customers in various business areas to enhance productivity and collaboration. As an ISO 9001:2015 certified organization, we are committed to excellence in work ethics, products, services, relationships with customers, employees, industries, and society at large. Our competent sales and service experts enable us to provide comprehensive solutions for various use cases across India. For more information, visit our website at www.pelicantele.com or contact us via email at hradmin@pelicantele.com.,

Job Summary We are seeking a Systems Engineer with 1 to 4 years of experience to join our team in the food services domain. The ideal candidate will have expertise in Change LifeCycle Management Incident Management and End User Tools such as Nexthink. This hybrid role requires proficiency in Service Desk Service Now Windows Networking and Desktop Support - Remote. The position operates during the day shift with no travel required. Responsibilities Manage and oversee the Change LifeCycle Management process to ensure smooth transitions and minimal disruptions. Handle Incident Management by promptly addressing and resolving technical issues to maintain service continuity. Utilize End User Tools like Nexthink to monitor and enhance user experience and system performance. Provide support through the Service Desk ensuring timely and effective resolution of user queries and technical problems. Implement and maintain Service Now solutions to streamline IT service management processes. Administer Windows systems ensuring they are secure up-to-date and operating efficiently. Collaborate with networking teams to ensure robust and reliable network connectivity for all users. Deliver remote desktop support to resolve technical issues and improve user productivity. Work closely with the food services domain to understand specific IT needs and tailor solutions accordingly. Contribute to the development and implementation of IT policies and procedures to enhance operational efficiency. Engage in continuous learning to stay updated with the latest technologies and best practices in the industry. Communicate effectively with team members and stakeholders to ensure alignment and understanding of IT initiatives. Support hybrid work model by ensuring seamless integration of remote and on-site IT services. Qualifications Possess strong technical skills in Change LifeCycle Management Incident Management and End User Tools like Nexthink. Demonstrate proficiency in Service Desk operations and Service Now platform. Have a solid understanding of Windows systems and networking principles. Exhibit excellent problem-solving skills and the ability to work independently. Show experience in the food services domain understanding its unique IT requirements. Display strong communication skills and the ability to collaborate with diverse teams. Maintain a proactive approach to learning and adapting to new technologies.

Role & responsibilities Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.

Service Desk - Chennai As a Systems Engineer you will be responsible for providing technical support and managing incidents over phone email chat within a hybrid remote work model. You will work in rotational shifts to ensure seamless operations and support for Windows and desktop environments. Your role will be crucial in maintaining service desk efficiency and enhancing user experience. Service Desk experience supporting US customers over voice calls, emails Excellent oral and written communication skills Knowledge of Windows, MacOS, Networking, O365 etc

We are looking for a highly skilled and experienced professional to join our team as an Anti-virus and Patching specialist in Mumbai, Pune, Kolkata, Chennai, and Noida-India. The ideal candidate will have 1 to 8 years of experience in the field. Roles and Responsibility Manage and implement anti-virus and patching solutions to ensure system security and integrity. Conduct regular vulnerability assessments and penetration testing to identify potential threats. Develop and maintain documentation of anti-virus and patching procedures and protocols. Collaborate with cross-functional teams to ensure compliance with security standards and regulations. Provide technical support and training to end-users on anti-virus and patching best practices. Stay up-to-date with emerging trends and technologies in anti-virus and patching. Job Requirements Graduation degree required. At least 1 year of experience in desktop L1 support or related field. Strong knowledge of anti-virus and patching principles and technologies. Excellent problem-solving and analytical skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with CRM/IT Enabled Services/BPO industry is preferred. Location : - Mumbai, Pune, Kolkata, Chennai, Noida

NTT DATA is looking for a Field Engineer - L1 to join their team in Bangalore, Karnataka (IN-KA), India. As a Field Engineer, you will be responsible for providing IT End user support, including assembling and disassembling Desktop and Laptop computer hardware, troubleshooting hardware issues, and installing, updating, upgrading, and migrating Microsoft Windows client operating systems. Additionally, you will be expected to install various applications, provide basic troubleshooting, and support Antivirus applications. The role also involves a basic understanding of networking, including network cable crimping and troubleshooting, as well as printer troubleshooting and toner replacement. You will also be responsible for providing Incident and Change Request support to users, fieldwork support, and working with Azure / Intune and MS products. Communication skills are essential for this role, as you will be required to communicate and manage vendor support, arrange pre-requisites for vendor support, and facilitate vendor support as needed. You should be willing to work extended hours when necessary to ensure IT services are operational. Proficiency in English and other local languages is preferred, and you may be required to provide lab computer support. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure and is part of the NTT Group, investing over $3.6 billion each year in R&D to support organizations and society in transitioning confidently into the digital future.,

As a Sales and Marketing professional, you will be responsible for developing a growth strategy that focuses on both financial gain and customer satisfaction. Your duties will include conducting research to identify new markets and customer needs, arranging business meetings with prospective clients, and promoting the company's products/services by addressing or predicting clients" objectives. You will also be tasked with preparing sales contracts in adherence to law-established rules and guidelines, keeping records of sales, revenue, and invoices, and providing trustworthy feedback and after-sales support. Building long-term relationships with new and existing customers will also be a key aspect of your role. The position is based in Mohali, Punjab / Gurugram, Haryana, and requires a minimum of 6 months to 1 year of experience. The ideal candidate should have a good knowledge of Laptop, Desktop, Server, Passive Structured cabling, Surveillance, and other relevant skills. Salary for this position is negotiable. If you are interested in this opportunity, please apply by sending your resume to info@horizontelecom.in.,

Critical Skills to Possess: 5–6 years of experience in IT infrastructure, cybersecurity, or systems engineering with a strong specialization in patch management . Deep technical knowledge of Windows Server/Desktop and Linux environments , including patching methods, registry/system configurations, and troubleshooting. Hands-on expertise with one or more enterprise patching tools : SCCM/MECM, Ivanti, Tanium, BigFix, WSUS, ManageEngine, etc. Strong understanding of vulnerability scanning tools like Qualys, Tenable, or Rapid7 , and how they integrate with patching workflows. Excellent command of scripting (PowerShell, Bash, Python) for automation and reporting tasks. Experience working in or alongside a Security Operations Center or IT Security team. Strong analytical skills, attention to detail, and the ability to handle high-stakes environments with minimal supervision. Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Lead the end-to-end patch management process across Windows, Linux, and third-party applications in a multi-platform environment. Act as the technical SME (Subject Matter Expert) for patching within the SOC, mentoring junior team members and defining best practices. Collaborate with vulnerability management, threat intelligence, and infrastructure teams to prioritize patching based on business risk and threat exposure. Own and optimize patching tools and platforms such as SCCM, BigFix, Ivanti, Tanium, or ManageEngine , including tool maintenance, policy creation, and automation scripts. Design and implement scalable patch deployment strategies that minimize system downtime and align with SLAs. Generate detailed patch compliance reports , conduct risk-based exception handling, and support internal/external audits. Contribute to security governance by aligning patching activities with ISO 27001, NIST, CIS , and other regulatory standards. Conduct root cause analysis on patching failures and recurring vulnerabilities, proposing long-term mitigation strategies. Coordinate and lead patch management review meetings with stakeholders and IT leadership.

Job Responsibilities: Understand the use cases/User Story, code and develop on a designed platform/pattern. Strict adherence to coding standards. Participate self-code review/peer reviews and correct errors wherever applicable before checking in the final code into the Branch/code repo. Create code documentations wherever applicable and as set guidelines by the team. Create and perform Unit Tests wherever applicable as set guidelines by the team. Provide feedback and assist in estimation planning. Merge code branches as and when required. Create and publish release documentations and application deployments as and when requested. Report out statuses to the leads onshore daily during the Stand-up calls. Additionally, update efforts on a given work item on everyday basis. Provide true estimates on work assigned prior development. Also ask questions/provide comments on User Stories/work items assigned Co-ordinate/mentor other Junior developers on a day to day basis. Qualifications: Should have 7+ years of work experience in design, develop, Code and Unit Test web and desktop-based applications written in .Net framework starting from 4.x and above. Proficient in JS frameworks like Vue and React Strong analytical skills to understand a given requirement and provide work estimates. Strong Object-Oriented Programming knowledge. Strong experience with Static Code Analyzers like SonarQube. Should have good understanding of web servers such as IIS and Front-end such as HTML s and Razor based engines. Strong coding experience and thorough understanding of programming languages such as C#, VB.NET, ASP.Net, ADO.Net, JQuery, JavaScript, Traditional Web Services, WCF, Web API and other Scripting languages such as pythons. Strong working knowledge on various design patterns such as MVC, MVVM, DDD, Repository Pattern and any custom/hybrid framework as designed by the Architects. Should have a strong working knowledge of Azure DevOps. Strong knowledge and understanding of data sharing medium using JSON, XML and other media types. Strong knowledge on Entity Framework (6 and above) and other ORM such as Dapper. Strong knowledge and programming skills in Database such SQL SERVER, Oracle, My SQL and SQL Express. Strong knowledge and coding experience in REST based web services and service-oriented design patterns using WCF and other API s. Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development Work timings: 1:00 PM to 11:00 PM IST

Project description Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we support them in planning, designing and implementing the desired innovations. Together with the customer, we deliver top performance! For one of our Clients in the Insurance Segment we are searching for a Developer Tableau and SQL. Responsibilities You will work on CISO multi-functional Tableau reports that interface with several applications. You will report to a senior developer who has been working on the project for a few years. Proficiency in writing complex SQL queries involving multiple joins (inner, outer, cross), subqueries, and CTEs is required for this role Strong Tableau Desktop Development Skills are required. Skills Must have Proficiency in writing complex SQL queries involving multiple joins (inner, outer, cross), subqueries, and CTEs Expertise in developing SQL Stored Procedures, Functions & Views Experience in developing ETL processes to extract and transform data using SQL (aggregations, filtering, data cleansing) and loading data into database Familiarity working in Microsoft SQL Server Familiarity with data modeling concepts (star schema) Tableau Desktop Development Skills: Expertise in developing complex, interactive dashboards in Tableau incorporating filters, parameters, and actions Experience in building user-friendly dashboards with menus, tooltips, drill-down and drill-through capabilities Ability to create calculated fields, custom aggregations, table calculations and LOD expressions Knowledge of optimizing Tableau dashboards for performance Understanding of user access & user groups creation & management in Tableau Nice to have insurance domain

We are looking for an Infrastructure administrator to join our team in India. The successful candidate will provide technical support to end-users, ensuring efficient resolution of desktop-related issues. This role presents an excellent opportunity for a proactive individual to work with multiple technologies and grow within the company. Key tasks include: Respond to JIRA help desk tickets and provide timely technical support to end-users in person, Teams, or via remote tools. Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems (Windows, Linux, macOS) and productivity software (Microsoft Office, Developer Tools) Perform routine maintenance tasks such as system updates and patches Set up and deploy new Laptops/Desktops, ensuring proper hardware and software installation. Assist in managing user accounts, permissions, and access rights via Active Directory Maintain inventory of hardware and software assets, including tracking and disposal. This is an excellent opportunity for an individual who enjoys working in a latest technology driven challenging environment. We encourage our staff to innovate both in terms of technology and the process of delivering high quality solutions in a timely manner. Requirements: The ideal candidate will have 3 years' experience of Desktop/Network support with strong technical, analytical, interpersonal, problem solving and communication skills.

Installation, Configuration, Administration and troubleshooting of ESX & Virtual Centre, VI Client. VM Servers build & rebuild (Deploying the new VMs from the Template and Cloning an Existing VM) as per the client request. Upgrading ESX/ESXi servers and Virtual Center servers using VMware Update manager. Identify and resolve issues related to VMware infrastructure. P2V Monitoring VM's & Servers ( CPU, Memory, Disk, Network Utilization). Creating templates from VMs and deploy VMs from templates and allocate resources. Configuring DRS in a Cluster and the DRS Automation Level Using DRS Affinity Rules. Configuring and Managing HA Settings and Customizing HA for Virtual Machines. V2V conversions by using VMware Converter. Creating the Clusters, Resources pools, Template & Clone in ESX Patch Management in ESX Servers & Windows Servers through update Manager to keep infrastructure safe. Creating and managing virtual machines and installing VM Tools into VMs. Migrating Virtual Machines by using V-Motion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations. Working on optimizing networking concepts like creation V-Switches, different types of port groups. Addressing security vulnerabilities & bug fixes in timely manner to keep infrastructure safe. Working on complex ESX Environment & dedicated ESX Clusters using VRO workflow Working with ITSO Service Owners for Critical ESX Severs for upgrade viz Firmware & Patching Creating and Managing User Administration and generating bulk user accounts as per requirement. Reset passwords for Users as per requirement. Assigning rights and privileges to users to access files and folders. Changing Network adapter from E-1000 to VMXNET3 Scheduling Backup and Restoring Backups as on required. Managing in large complex ESX Hosts, Clusters & VCenter Applying best practices & applying, as shared by engineering team to improve the VMWare Environment. ESX SSL Console certificate Management - (Need to Renew certificate before expiry) Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries. Following Change Management Order process through OMNI Tool- (Automated tool which runs through templates & scripts) & and adhering with HSBC defined standards to ensure the quality is not compromised. Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job Title: IT Infra Purchase Executive/Sr. Executive Years of Exp: 2-4 Years Location: Gurgaon (Onsite) Notice Period: Immediate to 30 days of joiner only Job Description: Procurement/Purchase of It assets, managing lifecycle of IT assets, Purchase order End to end purchasing Preparation of monthly weekly reports. Deployment maintenance of IT assets Disposal of assets Assets like hard desk, switches, laptop, desktop, softwares, firewalls, etc It audits It vendor management, knows how to make risk management, and analysis of report. If interested, please share your resume to sunidhi.manhas@portraypeople.com

As a Managed Services Team Leader, you will be responsible for leading and motivating a team of Managed Service Support System Engineers. Your primary focus will be on ensuring that the team delivers a first-class service to ITBDs onshore Clients by effectively handling and resolving various managed service inquiries. In this customer-focused role, you will be expected to actively engage in resolving customer issues while also managing the day-to-day operations of the team. Your duties will involve coordinating and distributing daily workloads among team members, mentoring and developing a team of 15-20 Engineers, and consulting with customers on post-sales requirements. You will play a crucial role in ensuring that all Managed Service provisions are delivered on time and meet the expectations of ITBDs Clients. Setting clear objectives, evaluating progress, and fostering a performance-oriented culture will be key aspects of your role. Additionally, you will be involved in troubleshooting various IT systems and services, monitoring backups, and contributing to the continuous improvement of procedures within the Managed Support function. To excel in this position, you must have at least 8 years of experience in customer service handling and Managed Services, with a minimum of 4 years in an MSP environment and 2 years in a Team Leader or Tech Lead role. Your knowledge and hands-on experience in troubleshooting Desktop, Servers, Networking, AD, O365, and VMWare will be essential. Strong communication skills, the ability to manage workloads effectively, and a proactive approach to problem-solving are also required. If you are a high performer with a track record of leadership and a passion for developing Managed Services functions, we encourage you to apply for this challenging and rewarding role.,

Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: SD - Remote Desktop Support.: Experience: 5-8 Years.

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description About the Role We are seeking a skilled and motivated Senior System Administrator to join our IT team. This role is responsible for handling advanced technical support tasks, troubleshooting escalated issues, and ensuring timely resolution of user problems related to IT infrastructure, network connectivity, and system access. You will work closely with L1 support teams, end-users, and infrastructure teams to maintain smooth IT operations and enhance user satisfaction. Key Responsibilities Efficiently handling and resolving of technical issues Provide advanced troubleshooting for hardware, software, OS, and application issues Support users in day-to-day IT problems across desktops, laptops, mobile devices, and printers Manage user account administration Diagnose and resolve basic networking issues (IP conflicts, DNS/DHCP issues, LAN/Wi-Fi problems) Coordinate with third-party vendors and internal teams for issue resolution Document solutions and maintain knowledge base articles Participate in system upgrades, migrations, and routine maintenance tasks Provide remote support using tools like RDP, TeamViewer, or equivalent Technical Skills Required Skills & Qualifications 57 years of experience in IT support, desktop support, or helpdesk roles Strong knowledge of Windows 10/11 and Microsoft Office Suite Basic understanding of networking (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, user provisioning, and permissions Familiarity with ticketing systems (e.g., Service Desk Plus, Jira) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication skills Ability to prioritize tasks and work under minimal supervision Nice-to-have skills Qualifications Preferred Qualifications ITIL Foundation certification (optional but preferred) Preferred graduation in computers Exposure to remote support tools and asset management platforms Experience supporting Microsoft 365