Posted:1 day ago| Platform: Shine logo

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Job Type

Full Time

Job Description

The Centre Sales Manager plays a crucial role in driving sales performance, managing sales teams, and ensuring exceptional customer service within a designated center or branch. Your primary responsibilities include developing and executing sales strategies to maximize revenue, monitoring key sales metrics, and collaborating with various departments to achieve sales targets and business objectives. You will lead and motivate the sales team to achieve individual and team targets through coaching, training, and providing performance feedback. Building and maintaining strong relationships with existing and potential customers is essential to ensure high levels of customer satisfaction. Addressing inquiries, resolving complaints, and providing personalized assistance when necessary contribute to fostering positive customer relationships. Monitoring key sales metrics such as conversion rates, average transaction value, and customer retention will be a key aspect of your role. This involves tracking performance, identifying areas for improvement, and developing action plans to drive continuous enhancement. Additionally, you will be responsible for developing and managing the sales budget, ensuring cost-effective operations while maximizing revenue generation. Conducting market research and competitor analysis will help you stay informed about industry trends, customer preferences, and competitive offerings. Leveraging these insights to adjust sales strategies and gain a competitive edge is vital for success. Collaboration with other departments such as marketing, operations, and finance is necessary to align sales activities with overall business objectives. Coordinating promotional campaigns, product launches, and other initiatives will contribute to driving sales growth. As a qualified candidate, you should have at least 3+ years of experience in sales management, preferably in a similar industry. Hands-on experience in building and handling large teams, strong leadership skills, excellent communication and interpersonal abilities, and an analytical mindset are key qualifications. You should be results-oriented with a proven track record of achieving and exceeding sales targets, possess strategic thinking capabilities, and be proficient in sales software and CRM systems. In summary, as the Centre Sales Manager, you will play a pivotal role in driving sales performance, managing sales teams, and ensuring exceptional customer service. Your leadership, strategic thinking, and ability to collaborate with various departments will be essential in achieving sales targets and business objectives.,

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