Debt Manager-Flows-Rural Assets

Job Requirements

Job Requirements

Role/ Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Acquisition of Home loan customers in the identified segment and reference generation from the specified catchment area.
• Grow the asset under management base for home loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
• Collaborate with the product head home loan to ensure that the customers are offered the best-in-class solutions funding or multi-funding requirements and key direct sales team are appropriately incentivized.
• Design channel mix strategy and develop constructive relationships with digital marketplace partners and key alliances.
• Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice.
• Oversee distribution channel success through relationship manager training, enablement, integration of alliance channels, improved turnaround time, focused intervention on low productivity locations etc.
• Ensure the successful adoption of internal compliances and regulatory framework across the business.
• Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics.
  

Education Qualification (Fulltime)

Experience: