1858 Dashboards Jobs - Page 45

Position Title: Business Data Intelligence Reports To: Functional Head Job Location: Jaipur / Hong Kong Employment Type: Full-Time Salary: Best in Industry Looking from Real Estate firm only Job Summary: The Data Analyst is responsible for collecting, analysing, and interpreting large datasets to support business decision-making. This role requires the ability to generate actionable insights, build data reports, and work with cross-functional teams to optimize business performance. The Data Analyst will collaborate closely with other departments to understand their data needs and deliver data-driven solutions that align with the company's strategic objectives. Key Responsibilities: Data Collection & Management: Collect and aggregate data from various sources, including databases, spreadsheets, people and external platforms. Ensure data integrity and accuracy by organizing, and validating datasets. Develop and maintain databases or data information systems as necessary. Data Analysis: Perform detailed data analysis using statistical techniques to identify patterns, trends, and insights. Utilize data visualization tools to present data in a clear and understandable way for non-technical stakeholders. Analyse large and complex datasets to solve business problems and inform decisions. Reporting & Visualization: Create reports, dashboards, and visualizations to track key performance indicators (KPIs) and business metrics. Present findings to key stakeholders, making recommendations based on data insights. Provide ad-hoc reports and data queries as needed by different teams within the organization. Collaboration with Teams: Work closely with business units (Sales, finance, operations, etc.) to collect data on timely basis. Work closely with the existing MIS team to understand, analyse and interpret the data. Help design and implement new analytical tools and processes that improve data-driven decision-making across the company. Predictive Analytics & Forecasting: Use statistical models and machine learning techniques to forecast trends and predict future outcomes. Assist in developing predictive models to support strategic planning and operational decisions. Data Governance & Compliance: Ensure adherence to data privacy regulations and best practices in data security. Work with legal and compliance teams to ensure data is used ethically and in accordance with company policies. Process Improvement: Identify opportunities for process improvement through data-driven insights. Recommend data collection methods and tools to enhance the quality and efficiency of business processes. Data Quality Assurance: Regularly review and assess the quality of data. Implement processes for ongoing data validation and verification to minimize errors. Qualifications: Education: Bachelors/Masters degree in Data Science, Computer Science, or a related field. Experience: 3 - 6+ years of experience in data analysis or a related field. Skills: Experience with statistical analysis and predictive modelling. Ability to interpret complex data sets and translate findings into actionable business insights. Strong communication and presentation skills, capable of conveying data findings to both technical and non-technical audiences. Add On: Strong proficiency in data analysis tools such as Excel, SQL, Python, R, and data visualization tools like Power BI, Tableau or Oracle BI. Knowledge of databases and experience with relational databases (e.g., MySQL, PostgreSQL ).

NAB is looking for Senior Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.

Infinite Computer Solutions India Pvt. Ltd. is looking for Billops Data analyst to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

Role & responsibilities Data Management: Oversee the collection, storage, and management of healthcare data, ensuring accuracy and completeness. Monitor and maintain the performance of MIS systems and databases. Report Generation: Create and deliver regular and ad-hoc reports on key metrics, including patient outcomes, operational efficiency, and financial performance. Develop dashboards and data visualizations to aid in decision-making. System Implementation and Support: Assist in the implementation of new MIS systems or upgrades to existing systems. Data Analysis: Analyse healthcare data to identify trends, patterns, and insights that can enhance patient care and operational efficiency. Perform statistical analysis and interpret complex datasets. Collaboration: Work closely with IT staff, and management & Other healthcare professionals, to understand data needs and requirements. Preferred candidate profile Qualifications: Education: A Minimum Bachelors degree in Information Technology, Computer Science, Health Information Management, or a related field. A Master’s degree or certifications (e.g., Certified Health Data Analyst) may be preferred. Experience: Proven experience in an MIS role, preferably in a healthcare. Familiarity with healthcare data systems and regulations is highly desirable. Skills: Strong analytical and problem-solving abilities. Proficiency in database management, SQL, and data visualization tools (e.g., Power BI, Tableau). Knowledge of healthcare data standards and regulatory requirements. Excellent communication and interpersonal skills.

Designation: Tableau Developer Relevant Experience: 4-5 years Purpose As an individual contributor role, you will be working as a part of project delivery team, responsible of understanding the client requirements, confirming feasibility, taking ownership of the tasks and suggesting best practices. He/she will be responsible for designing and implementing the solution, provide estimates and conduct testing in order to check the quality of the deliverables. Mandatory Skills At least 4-5 years of experience in design, and deployment of Tableau Dashboards Experience with complex Tableau concepts required in meeting difficult client requirements and building advanced visualizations (LoD, Table Calculations etc.) Expert at workbook performance troubleshooting in Tableau Desktop and Tableau Server Strong SQL experience and ability to write complex queries Experience with at least one of the following: Teradata, Oracle, Hive, MS SQL, IBM DB2 Good understanding of data modelling concepts and data analysis Understanding of user security using Tableau and Tableau Server functionalities for user management and permissions Knowledge of visualization and Tableau best practices Ability to gather requirements independently from clients Manage client expectations and handle ambiguity Requirements Ability to mentor others and manage teams as and when required Good to have certification in tableau Good to have a tableau public profile Good interpersonal skills Excellent communication Good to have experience in BFSI domain We look forward to meeting you in person for your face-to-face interview scheduled on Saturday. Please ensure the following: Bring your personal laptop to the interview. Install Tableau Desktop on your laptop prior to the interview. This is essential for the Level 1 (L1) assessment. If you encounter any issues with the installation or have questions about the interview process, please do not hesitate to contact us. We appreciate your preparation and look forward to our discussion.

Job Description: Key Skills - Tableau, Power Bi and Advance excel Key Responsibilities : Lead the analysis and visualization of internal and external compensation data to inform strategic decisions. Develop and deploy data models to assess the effectiveness of compensation strategies and forecast future trends. Collaborate with the People Systems team to enhance compensation tools, ensuring high accuracy and efficiency in data handling. Prepare and deliver analytical reports on compensation matters to senior management and other key stakeholders.startup.jobs Qualifications : 1+ years of experience in finance, consulting, people analytics, compensation, or related fields. Exceptional data analysis and visualization skills. Proficient in Excel and PowerPoint; experience in SQL, Python, or Tableau is a plus. Exceptional problem-solving and project management skills. Excellent communication and interpersonal skills, highly collaborative, and a strong team player.

Project description As a Workday Analyst, you'll primarily focus on configuring and optimizing Workday systems. Your role is to provide essential support to stakeholders across the entire Workday platform, covering a range of Workday modules. Responsibilities Provide support in resolving Workday-related requests assigned to the P&C systems team via ServiceNow (SNOW) or CCP. Deliver high-quality support for Core HCM and other functional areas, including Compensation, Benefits, Talent, Recruiting, Absence, and Time Tracking. Develop, implement, and maintain custom reports, dashboards, and calculated fields to meet business requirements. You'll also complete bulk data uploads using EIB across various processes. Coordinate and execute various types of testing, such as functional, regression, integration, performance, and User Acceptance Testing (UAT). You'll also assist with executing functional UAT and System Integration Testing (SIT) for integrations and regression testing as needed. Develop and maintain project documentation, including functional designs, test scripts, and user manuals. Manage employee and configuration data, which includes gathering, transformation, mapping, and cleansing. You'll perform and monitor mass data loads using tools like EIB, ensuring data accuracy, handling errors, and providing post-load validation and support. Provide training to stakeholders and prepare communication packs, Standard Operating Procedures (SOPs), and FAQs to support Workday adoption and utilization. Stay up-to-date on trends and developments within your Workday area of expertise, continuously researching and applying best practices. Skills Must have Bachelor's degree in computer science, Business Administration, or a related field, or equivalent work experience. Minimum of 3 years of Workday experience with expertise in Core HCM and other areas like Compensation, Benefits, Talent, Recruiting, and Absence. Workday HCM Certified. Ability to interpret business requirements, provide recommendations, and implement solutions. Passion for excellent customer service, with adaptability and flexibility. Strong problem-solving and logical thinking skills. Nice to have Experience with ServiceNow (SNOW) or CCP for ticket resolution. Proficiency in developing custom reports, dashboards, and calculated fields in Workday. Experience with various types of testing, including UAT, SIT, and regression testing. Familiarity with creating communication packs, SOPs, and FAQs. Other Languages EnglishB2 Upper Intermediate Seniority Regular

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Job Summary: We are seeking a skilled and driven Data Analyst Business Intelligence to join our global Services organization, supporting Customer Success and Renewals. This role is essential to enabling data-driven decision-making across a worldwide team by transforming complex, multi-source datasets into strategic insights. The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively identify data gaps, propose and implement solutions, and synthesize improved data with industry knowledge to deliver high-impact recommendations to business leaders. Success in this role means accelerating decision-making, improving operational efficiency, and uncovering opportunities that drive customer satisfaction, revenue retention, and long-term growth. Key Responsibilities: Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies. Design, build, and maintain dashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention. Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution. Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery. Support weekly and quarterly business reviews by delivering timely, accurate reporting and insight packages that inform executive decision-making. Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms. Proactively identify data gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact. Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance. Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities. Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators. Identify opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, and optimize customer success strategies. Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategic decision-making. Skills / Knowledge / Abilities: Advanced proficiency in SQL and data visualization tools such as Power BI, Tableau, and Looker , with the ability to build scalable, user-friendly dashboards. Proven experience extracting, transforming, and analyzing large, complex datasets from multiple systems, ensuring data quality and consistency. Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes. Demonstrated ability to build and apply predictive models to assess customer behavior, renewal likelihood, and churn risk, using statistical or machine learning techniques. Ability to translate data into strategic recommendations , combining analytical rigor with business acumen and industry context. Experience supporting Customer Success, Renewals, or subscription-based business models ; familiarity with churn, retention, and upsell analytics is highly preferred. Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership. Skilled in managing multiple priorities in a fast-paced, cross-functional environment , with a strong sense of ownership and accountability. Familiarity with CRM and ERP systems such as Salesforce, Oracle, or SAP. Working knowledge of data warehousing and cloud platforms (e.g., Snowflake, BigQuery, Azure) Ability to identify and apply AI and machine learning tools to enhance forecasting, automate insights, and improve strategic decision-making. Qualifications: Bachelors degree in Business, Data Analytics, Statistics, Computer Science, or related field. 5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

About the role: We are looking for an experienced Workday Integrations Specialist to manage the integration of Workday with various third-party systems. The ideal candidate should ideally have extensive experience with Workday integrations and excellent technical expertise with a range of different integration types. The Workday Integrations Specialist will work closely with HR, Finance, IT, and Cyber to ensure that Workday integrations meet best practice and compliance standards, in addition to the needs of the business. What youll be doing: Manage the full lifecycle of Workday integrations, including planning, design, development, testing, deployment, and support using Workday Studio, EIB, Core Connectors, RaaS, PECI/PICOF, and Workday Web Services (SOAP/REST). Partner with stakeholders and technical teams (HR, Finance, IT, Cyber) to understand integration requirements and translate them into scalable technical designs that adhere to current setups, best practices and Workdays guidelines Coordinate comprehensive testing strategies with upstream and downstream teams for integration workflows, ensuring that all integrations are thoroughly tested for functionality, data accuracy, encryption, security and performance before going live Maintain clear and detailed documentation of integration specifications, data mapping, workflow, and error-handling protocols to ensure transparency and ease of troubleshooting and future design requests Monitor integration and scheduled process system health and provide technical expertise to resolve integration issues and ensure data integrity between systems. Ensure timely identification of potential integration failures and take proactive measures to minimize downtime Stay current with Workday product updates and industry best practices, recommending and implementing continuous improvements to integration processes and strategies Ensure that integrations comply with data security, privacy, encryption practices and regulatory requirements, and that appropriate safeguards are in place for sensitive data handling. Provide support, as needed, during Workday Release testing and planned configuration changes What well want you to have: Bachelors degree in computer science, Information Systems, or related field 3+ years of experience in HR and Finance technology, with a focus on Workday integrations Strong proficiency in Workday Integration tools (Studio, EIB, Workday Web Services, Workday Report Writer, etc.) Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization Able to work flexible hours as required by business priorities Preferred Experience and Traits: Knowledge of Workday Security and Business Process Experience creating Workday reports and dashboards a plus Solid dedication to providing a high-level of customer service Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role: We are looking for an experienced Workday Integrations Specialist to manage the integration of Workday with various third-party systems. The ideal candidate should ideally have extensive experience with Workday integrations and excellent technical expertise with a range of different integration types. The Workday Integrations Specialist will work closely with HR, Finance, IT, and Cyber to ensure that Workday integrations meet best practice and compliance standards, in addition to the needs of the business. What youll be doing: Manage the full lifecycle of Workday integrations, including planning, design, development, testing, deployment, and support using Workday Studio, EIB, Core Connectors, RaaS, PECI/PICOF, and Workday Web Services (SOAP/REST). Partner with stakeholders and technical teams (HR, Finance, IT, Cyber) to understand integration requirements and translate them into scalable technical designs that adhere to current setups, best practices and Workdays guidelines Coordinate comprehensive testing strategies with upstream and downstream teams for integration workflows, ensuring that all integrations are thoroughly tested for functionality, data accuracy, encryption, security and performance before going live Maintain clear and detailed documentation of integration specifications, data mapping, workflow, and error-handling protocols to ensure transparency and ease of troubleshooting and future design requests Monitor integration and scheduled process system health and provide technical expertise to resolve integration issues and ensure data integrity between systems. Ensure timely identification of potential integration failures and take proactive measures to minimize downtime Stay current with Workday product updates and industry best practices, recommending and implementing continuous improvements to integration processes and strategies Ensure that integrations comply with data security, privacy, encryption practices and regulatory requirements, and that appropriate safeguards are in place for sensitive data handling. Provide support, as needed, during Workday Release testing and planned configuration changes What well want you to have: Bachelors degree in computer science, Information Systems, or related field preferred 5+ years of experience in HR and Finance technology, with a focus on Workday integrations Strong proficiency in Workday Integration tools (Studio, EIB, Workday Web Services, Workday Report Writer, etc.) Experience with XML, XSLT, Web Services (REST/SOAP), and integration middleware platforms Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions Self-starter that possesses a strong desire to seek optimal solutions and share discoveries with colleagues High level of integrity and discretion in handling sensitive data and experience working in a compliance-driven organization Able to work flexible hours as required by business priorities Able to deliver technical solutions which meet the required security, quality and performance measures. Preferred Experience and Traits: Knowledge of Workday Security and Business Process Experience creating Workday reports and dashboards a plus Solid dedication to providing a high-level of customer service Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keep information confidential, as warranted Excellent communication skills, both written and verbal, with the ability to explain technical security concepts to non-technical stakeholders. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Role: Business Analyst Experience Bucket: 4 to 6 yrs What kind of person are we looking for First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If you're a curious mind and constantly questions the status-quo, then you'd fit right in with us. What would you get to do in this role Be an integral part of the pod strategy and will have to define the critical metrics. You'll also monitor performance trends and influence any interventions, based on performance. Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced ased on your presentation of the evidence, backed by data-driven hypothesis Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then go back to the data to prove or disprove the thought. Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need. Mentor other analysts in the team; play an active role in hiring process & new team members' onboarding process What do you need to have to apply for this position Minimum 4 years of analytics experience in relevant roles Strong problem solving & analytical skills Penchant for business & curiosity to understand how the product works - Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis Intuition for data and ability to handle big data sources Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, QlikView. Understanding of data-analysis languages such as R, Python and in core statistical concepts is expected. Experience in building ML models is good-to-have, but not mandatory. Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

PhonePe is seeking passionate BI Engineers with 1-3 years of experience, ideally inQlik Sense, to drive data availability and insights at scale. If you're driven by dataand constantly seek better ways, join our innovative team! What would you get to do in this role Work with large-scale datasets and solve real-world data modeling challenges to ensure scalability, flexibility, and efficiency in reporting and analytics. Develop interactive Qlik dashboards for various stakeholders to support data-driven decision-making. Help build and optimize data models that support robust reporting and analytics capabilities, while ensuring seamless integration with the organization’s data architecture. Collaborate with stakeholders to understand data requirements and ensure the right data is provided at the right time. Use modern open-source tools and technologies in the data processing stack, with opportunities to experiment and implement automation to improve data workflows. Contribute to the design and development of scalable data warehousing pipelines to process and aggregate raw data into actionable insights. Learn and grow in a dynamic environment, gaining expertise in BI and data visualization best practices. What do you need to have to apply for this position 1-3 years of BI experience in relevant roles, preferably in a product-based firm. Proficient with Qlik Sense development, dashboard design and performance optimization. Proficient in creating and managing Qlik Sense reports, charts, and visualizations. Data warehousing, modeling & data flow understanding is desired. Strong knowledge in SQL - Hive experience will be preferred. Translate complex business requirements into interactive dashboards and reports. Good in collaboration and execution rigour. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Novo Nordisk Global Business Services ( GBS) India Department – Global Medical Affairs – Global Business Services (GMA-GBS). Are you passionate about scientific communication and publication planningDo you want to play a key role in driving global publication strategies for a leading healthcare companyIf you have the expertise and ambition to make a difference, we invite you to join our Global Medical Affairs team in Bangalore, India. Read on and apply today for a life-changing career. The position The Global Publication Manager drives the global publication strategy and is responsible for managing global publication plans, affiliate encore publication support, IEnvison management, Scientific Publications newsletters. The position would need collaborating closely with Medical Affairs colleagues, global development, discovery, regulatory, and affiliate offices as well as commercial colleagues from market access and marketing, and external Healthcare professionals (HCPs). PPG chair responsibility as per product accountability. Ensure execution of publication plan for assigned products. Affiliate encore publication support. IEnvision management. Budget and invoice management as per product accountability. Qualifications Any graduate from an esteemed institution preferably from a Life science background. 2+ years of experience in publication management, project management experience from either pharma, STM publishing or medical communication agency. Proficient in IEnvision super user/admin. Experience with scientific communication. Fluency in written and spoken English. About the department Global Medical Affairs, GBS (GMA GBS) is an extension of the Global Medical Affairs unit in Headquarters (HQ) in Denmark and Zurich, based out of Global Business Services (GBS), Bangalore, India. The team consists of highly motivated medical advisors, project managers and publication managers working together with HQ, regions and affiliates across the world. One of the sub-units within GMA GBS is the Rare Disease Medical Affairs department. Our core competencies are communicating scientific and medical knowledge on our products to the external scientific community and across the organisation; delivering external medical events including in-house content development and project management; and publication planning within the Rare Diseases therapy area.

Novo Nordisk Global Business Services ( GBS) India Department - Commercial Analytics Job Level - 6 Are you a data-driven problem solverDo you have a knack for translating complex business needs into actionable insightsWe are looking for a Business Analyst to join our dynamic team in Bangalore. If you are ready to take on a challenging role in a global company, read on and apply today for a life-changing career. The Position As a Business Analyst at Novo Nordisk, you will: Manage and maintain Pricing system operations to ensure uninterrupted functionality and optimal performance. Oversee user access and permissions, ensuring tailored access levels for different user roles. Address and resolve user queries and issues related to system functionalities and access. Develop and maintain comprehensive documentation for system operations, user access, and issue resolution processes. Utilise advanced Excel functions to conduct analysis of large datasets. Ensure the integrity of databases, implementing robust measures for data accuracy and reliability. Develop and execute data validation processes to uphold the accuracy and dependability of data. Utilise diverse data analysis tools and systems to extract, transform, and load data for reporting and analytical purposes. Create trackers and provide insights on pricing performance. Understand the product portfolio of Novo Nordisk and competitors. Develop and design solutions to meet project requirements, potentially in the form of an Excel-based model/dashboard, report, or presentation. Maintain regular communication with internal and external stakeholders to understand business needs and deliver outcomes. Be the technical expert of the team and the point of contact for all such queries. Support ad-hoc tasks/projects. Qualifications We are looking for a candidate with the following qualifications: A Master’s Degree (preferably within a quantitative/analytical/IT discipline) from a well-recognised institute. 4-6 years of experience working in a technical/analytical data management role, preferably in the Pharma industry. Proficiency in advanced Excel functionalities for data analysis and reporting. Strong understanding of database management and proficient in data validation techniques. Essential SQL skills – ability to perform queries, filtering, and data extraction. Essential VBA skills – ability to understand, maintain, and create low-to-medium complexity macros. Proficient in data visualisation using Power BI & Excel. Good academic track records and grades. Ability to translate business problems into the most efficient and effective analysis plan; execute the analysis including data pull, data preparation, data validation, and convert them to insights. Ability to collaborate and communicate with different stakeholders, primarily with internal stakeholders, customers, vendors, consultants, and project teams. Strong strategic and analytical capabilities, with demonstrated experience in analysing complex situations, collecting data, and effectively synthesising the analytics/data. Solid project management and relationship-building skills to overcome complex and multidimensional business challenges. About the department Finance Global Business Services (GBS), Bangalore, established in 2007, is responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning & Analytics for Headquarters in Denmark, Region Europe, North America, International Operations & Global Service Centre Bangalore. Commercial Analytics, part of Finance GBS, was founded in June 2013 with the aim of establishing a team of dedicated analytics professionals to provide best-in-class analytical services and insights to the global organization. Our main purpose is to provide superior service and partnership experience to our stakeholders consistently and add value to the processes in terms of standardization and efficiency.

About the Role: Grade Level (for internal use): 11 The Team Risk & Valuations Services (RVS) is part of S&P Global Market Intelligence, providing data, insights, and analytics to wide range of customer segments. As part of RVS Technology Team, the ideal candidate combines strong technical software development expertise with hands on data driven problem solving skills, and excels at communicating technical concepts across engineering teams and business stakeholders. What's In It For You As part of a small but impactful team supporting over 900+ technologists across 3 business areas, you'll have the opportunity to: Lead initiatives that tangibly improve engineering efficiency and reduce costs Work across a diverse technology portfolio, expanding your expertise in multiple domains Expand your network, collaborating directly with technology business leads across many groups Develop both technical and business acumen as you bridge engineering and business perspectives Own and shape efficiency programs from analysis through implementation Grow your experience and knowledge in evolving engineering practices, including the use of AI, to keep our technology stack competitive Key Responsibilities Analyze and optimize cloud resource utilization and spending across multiple products and teams Track and lead technical debt remediation efforts and identify and implement practices to prevent future technical debt accumulation Create and implement modernization roadmaps that enhance scalability and reduce operational overhead Leverage tools and automation to improve developer productivity and engineering workflows Partner with technology leads to identify efficiency opportunities and implement solutions at scale Bring visibility to Technology cost of ownership by product and develop compelling business cases that articulate the ROI of efficiency initiatives to stakeholders Stay current on industry trends and emerging technology to inform modernization strategies Create dashboards and reports that demonstrate the impact of efficiency initiatives Qualifications Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent practical experience 8+ years of software development or equivalent experience in areas such as cloud engineering, business systems analysis, etc. Proficiency in at least one programming language preferred Demonstrated experience in technical debt identification, analysis, and remediation Strong understanding of the software development lifecycle and modern engineering practices and experience working in global teams using agile delivery methodologies Experience with performance optimization, code refactoring, and system modernization Proven ability to communicate technical concepts to both technical and non-technical audiences Experience with data analysis and visualization tools to track and present efficiency metrics Knowledge of DevOps practices, CI/CD pipelines, and infrastructure as code Cloud engineering or related certifications are not required, but beneficial Knowledge in supply chain, shipping intelligence, and/or financial markets is considered a plus About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning) Location - Hyderabad,Noida,Uttarpradesh,Gurugram

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Summary: We are seeking a highly skilled and motivated Operational Reporting Specialist to join our dynamic Operations team. The ideal candidate will have extensive experience with Microsoft tools, particularly PowerBI, SharePoint, MS Excel, and MS Lists. They will be capable of not only using these tools but also understanding and interpreting business requirements. This role requires a proactive individual who can think independently and contribute to the continuous improvement of our reporting processes. Key Responsibilities: Develop, maintain, and enhance operational reports and dashboards using PowerBI, SharePoint, MS Excel, and MS Lists. Collaborate with various departments to gather and understand business requirements and translate them into effective reporting solutions. Analyze data to identify trends, patterns, and insights that can drive business decisions. Ensure data accuracy and integrity in all reports and dashboards. Manipulate and transform data to create meaningful and actionable insights. Provide training and support to team members on the use of PowerBI, SharePoint, MS Excel, and MS Lists. Continuously seek opportunities to improve reporting processes and tools. Respond to ad-hoc reporting requests and provide timely and accurate information. Skills Required: Proven experience with Microsoft PowerBI, SharePoint, MS Excel, and MS Lists. Strong analytical and problem-solving skills. Proficiency in data manipulation and transformation. Data-oriented mindset with a keen eye for detail. Ability to understand and interpret business requirements. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on data accuracy and quality. Qualifications and Experience: Bachelors degree in Business, Information Technology, or a related field. 5 - 10 years of relevant experience in an operational reporting role. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Date 13 Jun 2025 Location: Bangalore, KA, IN Company Alstom We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. As part of the Operations domain, you will report to the Apriso Manufacturing Domain Lead . This position qualifies as Delmia Apriso technical specialist; as such You will take part to any project(Functional Release, Implementation, Worldwide Deployment, technical Upgrade etc.) from the design to the go live, which will primarily rely on Apriso backbone , but will also require close integration points with various applications & platforms. You will be our internal technical expert; as such, you will be asked to understand fully all technical details and either realize some developments yourself, or control developments made by our subcontractor(s), depending on the platform(s) / technologies involved. This position is based in Bangalore. You will join an international team and collaborate actively with many different stakeholders (key users, regional process expert, Business process owner, Solution experts from all IS&T towers, Support teams, data et development factory). English language in a mulcultural environment is a must. PURPOSE OF THE ROLE: OVERALL: The Apriso technical specialist is part of the Manufacturing Core team managing all Apriso Framework. He will be overlooking three main types of activitiessupport (Run), project, release. Main contributions are expected both on Project and Release tasks; but checking support incidents is also part of the job. We are looking for a candidate with a significant developer background on Delmia-Apriso platform with proven track records onTime & Labor, Manufaturing, Quality, Dashboard & PMC etc. This position also requires the capability to understand network and security constraints, both on the office as well as on the shopfloor networks. In addition to Apriso knowledge, it will be a plus for the candidate to demonstrate development skills on multiple types of platforms like C#, Javascript, API Knowledge of Discrete Manufacturing is a plus. Having been through application upgrade in the past is also a plus. RESPONSIBILITIES : As our Apriso technical specialist, you will be in charge of your functional scope to Assess new functional needs and define an adequate technical solution under the Apriso Backbone. Develop the designed solution by yourself or control its realization by a 3rd party Explain to our business counterparts, how new developed features work Assist our business team in testing end to end flows You will also be asked to Monitor the inflows of incidents going through our support team FUNCTIONAL SCOPE : Your Functional scope includes following business processes Understanding and implementing of Alstom Manufacturing-Execution Processes Processes. Integration with other relevant Business processes(e.g. SAP, Time&Attendance) Any business function which is part of Manufacturing activitiesactivity tracking, dashboarding.. QUALIFICATIONS & S : BEHAVIORAL COMPETENCIES You are an action-oriented person with strong analytical and problem-solving skills. You are a self-starter and result oriented person. Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide & multicultural environment. You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment. TECHNICAL S & EXPERIENCE: Graduated with an engineering degree, you have more than 5 years of experience in Apriso manufacturing Solution (Delmia MOM BPM - level 1 or above appreciated) and development background. Development skills (general) Delmia Apriso 2022/2023 & above, XML Management, C#/JavaScript, HTML Apriso platform:Delmia Apriso 2022/2023 & more recent is must;Process Builder, GPM, Business Integrator Data base MS SQL Server, Queries & Performance management expertise Proven hands-on experience through Apriso rolloutsProcess builder, Screen developments. Language skillsEnglish is a must, both spoken and written. Project methodologiesWaterfall, Agile, Prototyping Why Work for Us At Alstom Transport, we offer you the opportunity to unleash your potential and reinvent yourself. As a future employee, you will have a unique opportunity to drive our organization forward, while continuing to build your career and contribute to the expanding growth of the global railway industry

Job Title: Power Platform Developer (PowerApps + Power Automate + Power BI) Employment Type: Full-Time Experience: 7+ Years Notice Period: Immediate to 15 Days Communication: Excellent verbal and written communication skills required Job Description: We are hiring an experienced Power Platform Developer with strong expertise in PowerApps , Power Automate , and Power BI , along with hands-on experience in SharePoint Online and Logic Apps . The ideal candidate will have over 7 years of relevant experience, excellent communication skills, and be able to join within 15 days. Core Responsibilities: Design and develop custom solutions using Microsoft Power Platform : PowerApps (canvas & model-driven apps) Power Automate (flows and automation) Power BI (data modeling, dashboard/report creation) Build and maintain SharePoint Online solutions (minimum 5 years of experience required) Understand and interpret customer requirements and translate them into scalable, secure, and maintainable solutions Utilize Logic Apps for advanced workflow and system integration scenarios Communicate effectively with stakeholders to gather requirements and present solutions Responsibilities Include: Design and develop Power BI dashboards and reports Create and manage Power Automate workflows for automating business processes Build custom PowerApps forms and applications Collaborate directly with customers to understand business requirements and deliver technical solutions Maintain documentation and adhere to best practices for governance and deployment Apply now if you are a highly proficient Power Platform developer ready to work in a dynamic and collaborative environment!

Job Description: MIS Executive / Data Management Executive (DME) Company: Vishal Technopower Private Limited Location: Ghaziabad Experience: Minimum 2 Years Salary: Up to 35,000/month (based on experience and skills) Job Description: We are seeking a skilled and experienced MIS Executive / Data Management Executive (DME) to join our team at Vishal Technopower Private Limited, Ghaziabad. The ideal candidate must have strong hands-on experience in data management, automation tools, and report creation using Google Workspace and advanced Excel functions. Key Responsibilities: Prepare, manage and automate reports using Google Sheets, Looker Studio, and Advanced Excel. Design and manage Google Forms for data collection and validation. ¢ Use Google App Script and AppSheet to automate and streamline data workflows. ¢ Develop and maintain internal management systems like FMS, PMS, and IMS in spreadsheet format. ¢ Ensure data accuracy, integrity, and timely reporting to different departments. ¢ Perform data cleaning, transformation, and visualization using formulas and scripts. ¢ Coordinate with different teams to gather and organize data efficiently. ¢ Apply basic knowledge of Java in integration or troubleshooting, if required. Key Skills Required: ¢ Proficiency in Google Workspace (Sheets, Forms, Docs, Slides) ¢ Expertise in Advanced Excel (VLOOKUP, HLOOKUP, INDEX-MATCH, Pivot Tables, Charts, etc.) ¢ Experience with Looker Studio (Google Data Studio) for dashboarding ¢ Knowledge of Google App Script & AppSheet ¢ Understanding of basic Java concepts ¢ Hands-on experience working with FMS, PMS, or IMS sheets or tools ¢ Strong analytical and problem-solving skills ¢ Good communication and organizational abilities Eligibility Criteria: ¢ Minimum 2 years of relevant experience in MIS / DME roles ¢ Bachelors degree or equivalent qualification ¢ Ability to work independently and under pressure Apply Now and be a part of a growing organization where your technical and analytical skills will make a real impact.

Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred. Extensive hands-on experience in implementing and integrating ALM solutions in complex environments. Expertise in Siemens Polarion; certification is a plus. Polarion ALM-PLM integration The configuration of Polarion and Polarion project templates Polarion Configuration - Defining Work Items, Attributes, Workflows Implementation of complex dashboards Administration tasks related to process management in Polarion Polarion Customization - development of plugins Familiarity with ALM Infrastructure setup and configuration. Polarion Update experience Working knowledge of Java, J2EE, JavaScript, HTML, CSS, and XML for customization and scripting within ALM tools.

Roles and Responsibilities Utilization optimization opportunity identification Understanding the customer requirements Providing the solution to meet the customer requirements Customer Relationship End to End WFM Support Ability to work on all planners and other analytics key deliverables Analysis of reports including process dashboards & initiate appropriate action plans. Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are shared. Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer oriented approach and focus on key deliverable areas. Mandatory Skills – Has Knowledge/ Hands on in generating Forecasting, Planning, Scheduling Able to work on MS-Office –Excel, Word & P.PT Individual Contributor as a role. Excellent verbal & written communication & presentation skills Good Interpersonal & people management skills with problem solving approach Should be able to independently handle client communications, 3 Years of Experience in Forecasting/Capacity Planning/RFP Aware about COPC Certifications Aware of Quality tool LEAN, Six-Sigma. Preferably Lean and Green belt certified Demonstrate Customer Service Skills. Notice Period 0-30days

SUMMARY SQL Developer Job Description As a SQL Developer, you will be working at the intersection of marketing inspiration and analytical insight, playing a crucial role in digital transformation. Your expertise in transforming relevant data to facilitate business decision-making will be essential. This role requires a technical bachelor’s degree and prior work experience in programming and data analysis. As an Individual Contributor, you will be tasked with identifying complex problems, breaking them down into smaller parts, and implementing creative, data-driven solutions. Your responsibilities will include defining, tracking, and improving key metrics, as well as communicating business trends. Role and Responsibilities Deliver operational and strategic Analytics and manage Analytics projects with a minimum of 4 years’ experience. Design solution architecture, proof of concept/prototype, database design, and report testing. Perform data analysis, develop reporting specs, create reports and dashboards, and write complex SQL queries. Design and develop database requests using Alteryx. Collaborate with business users to create reports/dashboards using Tableau desktop. Create Prompts, Calculated Fields, customize Calculations, Conditions, and Filters for various analytical reports and dashboards. Utilize data blending, filters, actions, and Hierarchies feature in Tableau effectively. Create user groups and scheduled instances for reports in Tableau. Build and publish customized interactive reports on Tableau server or Alteryx. Work on Level of detail expressions and Table Calculations using Alteryx. Troubleshoot performance issues associated with Tableau reports. Possess 4 years of experience on Tableau Desktop versions 2019 and later. Have 4 years of hands-on experience in building interactive dashboard design and supporting business users to understand the data and guide them in the right approach to build analytical dashboards. Requirements Requirements: Technical bachelor’s degree Prior work experience in programming and data analysis

Partner with business teams to drive financial decision-making through reporting, analytics, and financial modeling. Co-own budgeting with FP&A, deliver actionable insights, and support business growth with data-driven strategies. Required Candidate profile CA with 5+ years of experience in similar roles. Strong Excel skills and ability to build dynamic models. Need Immediate joiner or with serving notice period.

About The Role Job description Job title: Data, Personal Loan Location: Head Office Mumbai Grade M3 Number of Position 1 Job Responsibilities: Monitor portfolio delinquencies at micro level, identification of segments, locations, channels, profiles and proposing policies/ strategies to enable business and control risk Proficient in coding and working experience in creating risk monitoring dashboards like vintage charts, KPIs, business trends, etc. Managing portfolio with data driven insights using Demog and Bureau data and recommend necessary alteration in policy when required Experience on creating features using bureau/demog/banking variables and creating insights Handled cross functional projects to develop new product/program Knowledge about policy framework pertaining to personal loan product/Unsecured product Monitoring loss in the business in different segments and highlight the reason for breach in threshold if any. Automating crucial reports, testing and verifying the correctness of the same. Co-ordinating with different stockholder for risk and policy related data and recommendation. Job Requirements: Minimum 3-8 year of experience Work experience with MNC on risk/data analytics field is preferable Proficiency in SAS/Python/DEX for risk management and policy implementation. Ability to debug, troubleshoot and resolve issues related to risk and policy. Use analytical skill to identify root causes of problem and recommend effective solution. Experience in creating features and running decision tree/cluster analysis to identify segments will be an added advantage. Good problem solving skills and clear communicator. Education qualification: Btech or Grad/Post Grad in statistics - Preferred Certification in coding languages like SAS/SQL/Python Preferred

Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other communication channels. o Personalize customer interactions through data-driven content, offers, and messaging. o Monitor campaign performance and optimize based on data insights to improve ROI and customer response rates. 4. Customer Journey Mapping: o Map out customer journeys to identify key touchpoints and opportunities for engagement. o Implement strategies to enhance the customer experience at each stage of the journey, from acquisition to retention. o Collaborate with other teams, such as sales and customer service, to ensure a cohesive customer experience across all channels. 5. Data Quality and Compliance: o Ensure the accuracy and completeness of customer data within the CRM system, implementing data cleansing and validation processes as needed. o Maintain compliance with data protection regulations such as GDPR, ensuring that customer data is handled securely and ethically. 6. Collaboration and Communication: o Work closely with marketing, sales, customer service, and other departments to align CRM strategies with overall business goals. o Provide training and support to team members on CRM best practices and system usage. o Act as a liaison between the CRM system vendor and internal stakeholders to address any system-related needs or issues. 7. Continuous Improvement: o Stay updated on the latest CRM trends, tools, and best practices to continually enhance the companys CRM capabilities. o Propose and implement new features, processes, and technologies to improve customer engagement and satisfaction. o Conduct regular reviews of CRM effectiveness, making recommendations for adjustments or improvements as necessary. Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, SQL, and data visualization software is a plus.