Home
Jobs

Customer Support Team Lead

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

● Ensuring profitable revenue. ● Reviewing performance and taking appropriate action for redressal where needed. ● Monitoring the work of the sales and support team by using daily reports. ● Keeping an eye on the new developments and trends in line with the company's vision document and priority. ● Handling escalations of enrolled students, simultaneously managing their queries keeping them retained with complete enrolment fees. ● Handle student complaints, Grievances provide appropriate solutions and alternatives within the TAT; follow up to ensure resolution. ● Proven success in sales and Positive attitude to dealing with teams. ● Confident negotiator and ability to close the deal. ● Strong communication skills in written, oral, email, telephone and presentation. ● Excellent organizational and time management skills. ● Capable of hands-on problem-solving, with the ability to generate ideas and solutions. ● Capable of working independently and along with the team. Show more Show less

Mock Interview

Practice Video Interview with JobPe AI

Start Support Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Hike Education
Hike Education

Education Administration Programs

Gurugram Haryana

201-500 Employees

254 Jobs

    Key People

  • Ravi Agarwal

    CEO & Founder
  • Anjali Kumari

    Co-Founder & CTO

RecommendedJobs for You

Bengaluru / Bangalore, Karnataka, India