Customer Support Intern

Job Description

Job Title: Chat Support Executive (Customer Support Intern – UAE Process) Location: Onsite (Gurgaon) Job Type: Paid Internship (₹12,000 per month) Workdays: 6 days a week About the Job: We are looking for a dedicated and proactive Customer Support Intern to join our UAE Process team. As a Chat Support Intern, you will be the first point of contact for our customers, providing top-notch assistance and resolving queries with efficiency and empathy. This role offers a valuable opportunity to gain hands-on experience in customer service within a dynamic and fast-paced environment. Key Responsibilities: Provide accurate and timely information about products, services, and ongoing offers. Handle inbound and outbound calls professionally. Respond to customer inquiries through phone, chat, and email. Understand customer needs and ensure a high level of customer satisfaction. Log issues and follow up to ensure resolution within defined timelines. Who Can Apply: Strong communication and writing skills in English. Ability to remain calm and professional under pressure. Proficient in writing formal and effective emails. Punctual, decent, and dedicated to responsibilities. Flexible to work six days a week. Show more Show less