Customer Support Executive

0 - 5 years

2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Position:

CTC:

Work Location: HYD

Work Schedule:

  • 6 days working

    with

    1 fixed week off

    (between Monday and Friday).
  • Saturday and Sunday will be mandatory working days

    , and no week-offs will be granted on weekends.

Job Summary:

Key Responsibilities:

  • Manage inbound and outbound calls professionally.
  • Conduct onboarding calls and assist new users with platform-related queries.
  • Accurately log calls and escalate unresolved concerns.
  • Ensure proper communication and follow the required call flow.
  • Maintain availability as per the assigned shift and process norms.

Required Skills:

  • Strong communication skills
  • Fluency in

    English, Telugu, and Hindi

    is preferred
  • Basic computer knowledge and typing skills

Eligibility:

  • Any graduate (any degree)

    is eligible
  • Freshers or experienced candidates are welcome

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