1 years
0 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
π Handle inbound and outbound voice calls with empathy and professionalism
π§© Address and resolve customer queries efficiently
π Maintain accurate records of customer interactions
π€ Collaborate with internal teams to ensure smooth issue resolution
π¬ Communicate clearly, both verbally and in writing
π₯ Coordinate with customers, labs, and hospitals to ensure seamless service delivery
β 6 months to 1 year of experience in a voice-based customer support role
β Calm, composed, and customer-first mindset
β Ability to thrive in a fast-paced environment
β Basic computer knowledge; CRM experience is a plus
π Or message us directly here on LinkedIn
Next Mantra Solution Private Limited
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