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Customer Support Agent

1 - 2 years

3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Opening for Customer Service Executive in Malad, Mumbai Call/WhatsApp - 8169835364 Freshers are welcome Any Graduate & Good English communications required Shift: 11:00 a.m. – 8:00 p.m. shift TUESDAY TO FRIDAY WORK FROM OFFICE MONDAY - WEEK OFF & SATURDAY SUNDAY WFH JOB KNOWLEDGE, SKILLS & EXPERIENCE  Good communication skill  Well versed with MS Office (especially MS Excel)  Knowledge of MS Access would be added benefit  Good overall computer knowledge  Experience with 1 to 2 years  Well versed with background verification profile if experienced  Should have Customer Service experience. ACCOUNTABILITIES  Daily processing applications and updating the same in Excel and Database.  Outbound calling to customers to verify their profile.  Resolving customer queries.  Co-ordinate with network marketing companies and clients with respect to different requirements.  Preparing MIS reports on daily, weekly and monthly basis.  Data Maintenance  Coordinating with multiple stakeholders. Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer Pay: ₹28,000.00 - ₹32,000.00 per month Benefits: Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Application Question(s): Can you join immediately if hired?

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