Customer Service/Customer Support Internship in Dharwad

As an Intern at Plus91 Technologies, your day-to-day responsibilities will include documenting daily progress and maintaining accurate records of implementation activities and infrastructure setup. You will be expected to record and summarize feedback from daily training sessions to assist in refining delivery and improving the overall quality of sessions. Additionally, you will be responsible for creating and updating user support materials such as manuals, how-to guides, and knowledge base documentation. Furthermore, effective communication is key in this role, as you will need to provide daily updates and progress reports to the manager promptly. You will also be required to offer onsite implementation support, which includes client-facing interactions, troubleshooting, and resolving any issues that may arise. Travel to client locations may be necessary to ensure the smooth execution of projects. Collaboration with team members is essential to coordinate training efforts and implementation tasks, ensuring an effective rollout and adoption of various initiatives. This role offers a unique opportunity to work with a global digital healthcare firm that has earned the trust of over 1000 healthcare facilities in 24 countries. Plus91 Technologies is a pioneer in digital health, with influential leadership in the digital health IT space. The company's MediXcel and MediXcel Lite platforms have set industry standards for electronic medical records, lab and hospital information management, and healthcare analytics products. Through these platforms, Plus91 Technologies and its partners create and implement innovative solutions for clinics, labs, hospitals, and wellness programs. Furthermore, Plus91 Technologies is involved in disease surveillance, mobile healthcare, and has contributed significantly to research in areas such as TB and COVID-19, with publications in reputable journals. Joining Plus91 Technologies as an Intern will provide you with valuable experience in the dynamic field of digital healthcare and the opportunity to contribute to impactful projects in the industry.,