Customer Service/Customer Support Internship in Dharwad

Selected Intern’s Day-to-day Responsibilities Include

• Document daily progress and maintain accurate records of implementation activities and infrastructure setup.
• Record and summarize feedback from daily training sessions to help refine delivery and improve sessions.
• Create and update user support materials—manuals, how‑to guides, and knowledge base documentation.
• Communicate daily updates and progress to the manager promptly.
• Provide on‑site implementation support, including client-facing interactions, troubleshooting, and issue resolution.
• Travel to client locations as required to ensure smooth project execution.
• Collaborate with team members to coordinate training efforts and implementation tasks, ensuring effective rollout and adoption.
  

About Company: Plus91 Technologies is a global digital healthcare firm. We are one of the early innovators in digital health and have, over the past 10 years, earned the trust of more than 1000 healthcare facilities in 24 countries, besides public health organizations. Plus91's leadership is influential in the digital health IT space. Our MediXcel and MediXcel Lite platforms have consistently set the standard for what gets commercially adopted by the entire industry in the years to come. Using MediXcel, we and our partners create and implement electronic medical records, lab and hospital information management, and healthcare analytics products for clinics, labs, hospitals, and wellness programs. Using MediXcel Lite, our customers run healthcare programs, use predictive analytics, create dashboards, and run a variety of AI-powered intelligent programs. Plus91's work in disease surveillance, mobile healthcare, TB, and COVID-19 has been published as research papers in reputed journals.