Customer Service Assistant_Thane

HI

Customer Service Assistant

Location-Panchpakhadi, Thane

Contract period-12 months (extendable)

Role & responsibilities

• Preparation of High Sea Sales shipments documents
• Processing of Purchase order in SAP system
• Generating purchase requisition in SAP for LAB & Export.
• Generating Goods Receipt Note in SAP.
• Managing credit/debit notes and processing of credit/debit memo requests.
• Creation of credit/debit notes (SAP & GST E-Invoice) and sent to customers.
• Placing of sample request to counterpart
• Creation of sales orders in SAP.
• Creation and processing of deliveries and sales invoices IN SAP.
• Coordinate with customers, transporter, and warehouse for dispatch.
• Uploading of invoices to customer portal for payments
• Sending dispatch details to the customer
• Preparation of Delivery Challan
• Submit RFQ on Customer Portal
• Uploading Import and HSS documents in SAP
• Follow up with customer for payment and orders.
• Maintain exchange rate data (RBI, SAP, Customs)
• Maintaining pricing master data and managed product master data.
• Sending Import documents and sample shipment documents to logistic team for Custom Clearance
• (Including purchase orders, invoices, packing lists, bills of lading, certificates of origin, and customs declarations.)
• Preparation of IUPAC Declaration, End used certificated, FASSAI declaration for custom clearance
• Coordinate with counterparts through email or call for shipping documents & shipment schedule
• Scrutiny of draft Bills of Lading (BLs), Invoice, Packing list and Certificates of Origin (COOs).
• Tracking of shipment in SAP and prepared/sharing report of shipping schedule.
• Handling sample shipment
• Maintain Import, HSS and Local shipment & O/S payment in DSR

Interested candidates share resume at shahala.bano@teamlease.com/9120534834

Preferred candidate profile

Perks and benefits