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2.0 - 5.0 years

2 - 4 Lacs

Pune, Maharashtra, India

On-site

ServiceMax Responsibilities: Execute and manage service-related processes such as Work Orders, Entitlements, Contracts, Installed Base, Preventive Maintenance, Repair Orders, and Dispatch Console. Serve as a subject matter expert for ServiceMax; provide training and guidance to internal teams. Maintain accurate records of customer assets and service data. Ensure smooth functioning of ServiceMax workflows from initiation to closure. Generate operational reports and analyze data to improve service delivery. Create and maintain comprehensive documentation for standard operating procedures. Collaborate effectively with internal teams, demonstrating strong teamwork and relationship-building in alignment with SKFs core values. SAP Responsibilities: Manage Service Contracts, ensuring accuracy and timely processing. Utilize SAP SD (Sales and Distribution) and logistics modules to ensure seamless integration with ServiceMax. Process and track sales orders, maintain delivery schedules, and resolve order status issues. Maintain accurate pricing on sales orders and contracts Managing customer master data, including customer records, contact information

Posted 2 days ago

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2.0 - 7.0 years

3 - 5 Lacs

Thane

Work from Office

HI We are looking forward to hiring Customer Service Assistant on role of TeamLease Location-Panchpakhadi, Thane Contract period-12 months (extendable) Role & responsibilities Preparation of High Sea Sales shipments documents Processing of Purchase order in SAP system Generating purchase requisition in SAP for LAB & Export. Generating Goods Receipt Note in SAP. Managing credit/debit notes and processing of credit/debit memo requests. Creation of credit/debit notes (SAP & GST E-Invoice) and sent to customers. Placing of sample request to counterpart Creation of sales orders in SAP. Creation and processing of deliveries and sales invoices IN SAP. Coordinate with customers, transporter, and warehouse for dispatch. Uploading of invoices to customer portal for payments Sending dispatch details to the customer Preparation of Delivery Challan Submit RFQ on Customer Portal Uploading Import and HSS documents in SAP Follow up with customer for payment and orders. Maintain exchange rate data (RBI, SAP, Customs) Maintaining pricing master data and managed product master data. Sending Import documents and sample shipment documents to logistic team for Custom Clearance (Including purchase orders, invoices, packing lists, bills of lading, certificates of origin, and customs declarations.) Preparation of IUPAC Declaration, End used certificated, FASSAI declaration for custom clearance Coordinate with counterparts through email or call for shipping documents & shipment schedule Scrutiny of draft Bills of Lading (BLs), Invoice, Packing list and Certificates of Origin (COOs). Tracking of shipment in SAP and prepared/sharing report of shipping schedule. Handling sample shipment Maintain Import, HSS and Local shipment & O/S payment in DSR Interested candidates share resume at shahala.bano@teamlease.com/9120534834 Preferred candidate profile Perks and benefits

Posted 1 week ago

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5.0 - 10.0 years

15 - 25 Lacs

Bengaluru, Mumbai (All Areas)

Hybrid

JD: Provides POS system monitoring and serves as level 2 support for issues raised Document KT articles for new findings. Provide guidance and support to end users during ongoing issues Relative to troubleshooting and providing deep level support for the POS systems, report and track defects for applications Define and gather business requirements and functional specifications for new or modified POS related systems, including business process flows. Complete report specification documents using information gained thru analysis of business functions In addition should have Retail business knowledge Must have GK POS skill (JD: ) GK OPOS: configuration, deployment, troubleshooting – both central and local boutique components Good to have Proven technical expertise in store operations, particularly within SAP Retail: SAP & POS interface integration SAP SD: Sales Orders, Pricing, Outputs

Posted 2 weeks ago

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6.0 - 9.0 years

6 - 9 Lacs

Noida, Uttar Pradesh, India

On-site

As a Support Service Coordinator at Iron Systems, you'll be responsible for coordinating with vendors and their related services for our US and international customers. You'll also provide timely reports to management on daily, weekly, quarterly, and monthly performance figures. Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, and embedded systems. For over 15 years, customers have trusted us for our innovative problem-solving combined with holistic design, engineering, manufacturing, logistics, and global support services. Job Requirements Should have a good understanding of vendor selection, negotiation, onboarding, and contract management . Should have a good understanding of sales orders and purchase orders . Hands-on experience in MS Excel . Should have excellent written and verbal communication skills . Should have a problem-solving attitude to handle critical cases. Should have out-of-the-box thinking to take initiative to resolve queries. Should be self-driven and must have the ability to take critical decisions when and where required. Should be well-versed with customer/vendor handling and internal team coordination . Should be proactive in anticipating customer's or vendor's needs. Should have experience in escalation handling .

Posted 1 month ago

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5.0 - 8.0 years

3 - 8 Lacs

Bengaluru

Work from Office

As a Backend Sales Executive, you will play a crucial role in driving the companys sales operations by managing inside sales activities, ensuring smooth order processing, and fostering strong customer relationships. You'll work closely with cross-functional teams to ensure timely deliveries and customer satisfaction. This position offers an exciting opportunity to apply your sales expertise in a product-based organization and contribute to the company's growth and success. Key Responsibilities: Handle inside sales activities and engage with customers within the office. Understand customer requirements, follow up on orders, and ensure smooth execution of purchase orders (POs). Send quotations and manage follow-up communication with customers. Coordinate with the dispatch team for timely product dispatches. Collect billing details and ensure the process is smooth from order to delivery. Qualifications: Diploma or Graduate in Engineering/Science. Minimum 5 years of experience in a similar sales role, preferably in a product-based or instrument-based organization. Strong communication skills and the ability to manage customer inquiries and requirements effectively. Candidates from Banashankari, Jayanagar, Basavanagudi, and nearby areas preferred.

Posted 1 month ago

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