As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, email, chat, and social media platforms. Your primary focus will be to actively listen to customers to understand their concerns and provide empathetic support. You will need to offer accurate and comprehensive information about our products, services, and company policies while resolving complaints and troubleshooting problems efficiently. In addition to addressing customer issues, you will be tasked with processing orders, returns, and exchanges. It is crucial to maintain meticulous records of all customer interactions to ensure seamless service delivery. Collaboration with internal teams will also be essential to guarantee customer satisfaction. This is a full-time, permanent position suitable for freshers. The benefits include health insurance and provident fund. The work schedule is during the day shift, and proficiency in English and Hindi is preferred. The work location for this role is in person. If you are interested in this opportunity, please contact the employer at +91 9421945921 to discuss further details.,

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Customer Service Representative (CSR)