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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 5 years

2 - 4 Lacs

Noida Gurugram Delhi / NCR

Posted:1 week ago| Platform:

Apply

Skills Required

BPO Chat Process Voice Blended Process Cca Customer Service Email Solving Queries Non Voice Inbound ICSE Communication Skills Good Communication In English CSE Contact Center Telecalling Customer Care ISC Fresher Customer Handling Interpersonal Skills International

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hey Folks,

Job Opening: Customer Service Representative (Voice & Chat Process)

Locations

Positions

Experience

Salary

Noida: Up to 3 LPA
Gurugram: Up to 3.8 LPA (Domestic) | Up to 4.5 LPA (International)

Noida

Key Responsibilities

Handle inbound and outbound calls or chat conversations with customers.
Provide product/service information and resolve customer queries with empathy and efficiency.
Ensure customer satisfaction and retention.
Follow up on customer issues to ensure resolution.
Maintain a positive and professional attitude during interactions.

Requirements

Excellent verbal and written communication skills.
Ability to handle customer complaints and provide solutions.
Flexible to work in rotational shifts (if required).
Freshers or experienced candidates can apply.
Educational Qualification:
Undergraduate/Graduate
(Both can apply).

Salary & Benefits

Attractive incentives and performance bonuses.
Friendly work environment and growth opportunities.
For International Process, 5 Days working.
Both ways cab provided

Contact

Tamanna - 7355013912

Fauzia -

Apply Now and Be a Part of Our Winning Team!

Regards,

Tamanna Akhtar

Shiningstars ITPL

#jobs #jobsinnoida #jobsingurgaon #international #customerservice #delhijobs #bpo #bpojobs #chatprocess #blended #voice #communication

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