3793 Chat Process Jobs

Minimum 6 months of experience is mandatory Salary : 26K in hand 5 days working with 2 offs Rotational shifts and offs No freshers Graduation required Both sides cab 1 year contractual Required Candidate profile Good communication is required Ready for rotational shifts and rotational offs

What you'll do- - Respond to customer queries in a timely and accurate way, via Phone, Email or Chat,ensuring a positive experience -Ensure service delivered to our customers Required Candidate profile Fresher Graduation Mandatory Salary CTC: 3LPA Shift : Rotational Immediate Joiner Please call or Whatsapp@ 8099138355/ 9387861695 Or Share your CV- riki.turiyam@gmail.com /anubhabturiyam@gmail.com

Job description || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi: 9389460353 HR Anjali: 6238069002 HR Afreen: 6206077869

Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility

Job description Mega -Walk-In for Customer Support Executive Malayalam / Hindi /Bengali / Oriya (Any One Languages) Role & responsibilities Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree Experience - 6 Month to 3 Years Shift Timing: Eve 4PM to 1 AM Permanent on Role Job Internal Job Promotions Salary - Fixed Salary + Huge Incentives PF +ESI +Gratuity Interview Location - Matrimony.com RR Tower 2, No.95, 4th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Chennai -600032 Reference- Arjun - HR - 7418467125 Mention Arjun on the top of your Resume

Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Process Consultant Qualification : Graduate Minimum 2 years of international customer service Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to Toggle Between Tools Typing speed 50 WPM with 90% accuracy Required Candidate profile Cab Facility : Two way Shift : Night Shift Working Day : 5 Contact : 9303800843

Job Title: Customer Service Executive International BPO Location: Mohali & Chandigarh Qualifications:- 12th or Above Freshers & Experienced Both Salary: Up to 30,000/- Perks & Benefits: Both Side Cab Facilities Rotational Shifts & Weeks offs Required Candidate profile Excellent communication skills in English (both verbal and written). To apply Share your resume on WhatsApp - 99887-06447 HR-Diksha

About the client Hiring for top Multinational corporation !! Job Title : Process Consultant - International Chat support Qualification : Any Graduate or Above Relevant Experience : 2 to 5 Years Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

International Chat Process : Location - Gurgaon, Sector 19, Udhyog Vihar Phase 3 Work Mode - In Office Requirements: Required candidates with good communication skills and computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Should be comfortable with rotational shifts and night shifts Must be comfortable with Upselling No casual leave will be allowed for the first 3 months. Looking for immediate joiners. Candidates need to stay inside the hiring zone (Delhi/Gurgaon) Interested candidates kindly share your CV- HR Ashutosh / 8812931558 ashutosh.sinha@teleperformancedibs.com

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432/WhatsApp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50 WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for International BPO in Gurgaon location Direct Interview No charges Designation:- Customer service Voice and Blended process Whatsapp your details on HR 8826673317

- Take end to end ownership of the customer’s issue and follow through commitments. - Use simple language which is clearly understood by the customer. - Resolve customers query over the Web chat - Immediate joining HR connect- Ms. Riya - 63980 09438 Required Candidate profile Excellent communication skills, written and verbal Minimum 06 month experienced in live chat international BPO Any Graduate 5 days working with 2 rotational week off Both side cab providing.

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. Work from office. salary: 27 K to 45K CTC Qualification: PG/UG/Fresher, Excellent with English communication. shift: Rotational location: Jaipur

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT 80% CHAT 20% CALL SALARY FOR FRESHER 22K INHAND FOR EXPERIENCE UP TO 26.5K INHAND GRAD FRESHER/UG EXPERIENCED CAN APPLY CONTACT 9971235031 KAPIL HR

we are looking for candidates to work for Customer service process with salary up to 15000 Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Naaz 8976100483 Farah 9372154643

Immediate Hiring for Domestic Voice, Semi Voice & Email Chat Support Good Communication required Easy Selection Immediate joining required Day Shift Age limit - 19 to 30 More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Tamil Voice Process, Semi Voice, Malayalam, Kannada, Hindi Call Center, Hindi Voice, Email Chat, Back office, Telecalling, Customer Support, Voice Process, English, Bengali, Inbound,CS

We are looking for a motivated and results-driven Tele Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, and closing sales over the phone.

Must have Excellent communication skills. Need to resolve customer queries over the call and provide full satisfaction to them. 12th/ graduate both can apply International Voice / Chat Process Required Candidate profile Training will be done on day time only Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs : 2 Rotational

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: Chat Support (Process Consultant) Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

About Client Hiring for one of the most prestigious multinational corporations Job Title : Chat Support (Process Consultant) Qualification : Graduates Relevant Experience : 2 - 7 Years into International Chat Non voice Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Key Responsibilities : Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Location : Hyderabad CTC Range : Up to 5 LPA Notice Period : Immediate to 30 Days Shift : US Shift (Night Shift) Mode of Work : Work From Office (WFO) Interview Mode : Everyday Walkin -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

URGENT HIRING TOP MNC BPOs IN GURGAON Kickstart or Elevate Your Career in Customer Service We are hiring Customer Service Executives for leading multinational BPOs based in Gurgaon . If you're looking for a stable role with growth opportunities, this is your chance to step in. Position: Customer Service Executive Location: Gurgaon Key Responsibilities: Handle large volumes of inbound/outbound calls, emails, and chats. Assist customers with product, billing, service, and account-related queries. Resolve issues and complaints with professionalism and empathy. Accurately update customer records and interaction details. Follow company protocols and standard operating procedures. Participate in regular training to improve customer handling and product knowledge. Work closely with team members and escalate complex issues when needed. Eligibility Criteria: Undergraduates and graduates are welcome. Open to both freshers and experienced candidates. Strong verbal and written communication skills in English. Good interpersonal and problem-solving skills. Comfortable in a fast-paced, performance-driven environment. Salary: Up to 3.6 LPA (Based on communication skills and experience) Working Days: 6 days a week with rotational offs Interview Mode: Walk-in To Apply: Send your updated CV to 9250024048 (Nandini) Make your move today secure a role with a leading brand and start growing your career now. #HiringNow #CustomerServiceJobs #BPOJobs #GurgaonHiring #JobOpportunities #FreshersWelcome #CareerGrowth #JobSearch #ApplyToday #VoiceProcess #MNCJobs

Role: Chat Support (Process Consultant) Location: Hyderabad Salary: 5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face Transport: 2-way cab facility provided Key Requirements: Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 50+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Job Highlights: Handle credit card-related queries via live chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Thanks & Regards, Monika HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432492/Whatsapp @9916116145 monika.j@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for International Customer Support Associate Experienced Required - Min 6 months exp in International Semi voice/ Chat Process Rotational Shifts (WFO) Immediate joiners For More Info:- Renuka- 8261984933 ( WhatsApp) renuka.ghrs25@gmail.com Required Candidate profile Exp.- Min 6 months exp in International Semi voice/ Chat Process Good Communication Skills Location- Pune (Hinjewadi Phase 3) Two Way Cab Performance Bonus Incentives+ Night Shift Allowance