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1.0 - 6.0 years

3 - 4 Lacs

Gurugram, Delhi / NCR

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Need experienced min 1yr in customer support Salary up to 33k + incentives Grads/ UGs both are eligible Location- Gurgaon Work from Office Excellent comms skills Call for more details:- HR Ritika- 9289133009 HR Deepa- 9311447526

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2.0 - 5.0 years

1 - 4 Lacs

Gurugram

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Customer Service Voice process - Gurgaon In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham:- 8551021894

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process - Bank Of India Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 22,000 CTC ROI - HR and Ops only Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Shubham Mob No:- 85510 21894

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1.0 - 3.0 years

1 - 5 Lacs

Pune

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Allstate Insurance has an exciting opportunity for Operations Associate- (International Voice Process) Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our focus is on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement in transforming how we settle insurance claims. Unexpected events are often unnerving, so it takes someone special to put the pieces back together for our customers. This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as an Operations Associate and be part of our dynamic team! Job Qualifications You're a great match for this role if you: Experience in International Voice Process ( Voice Experience will be a added advantage ) Can join immediately or within 30 days. Experience: 0 to 3 Years exp (Any international voice process) Are known for clear and professional communication - both written and verbal Are organized and able to multi-task in a fast-paced environment. Are flexible to work in 24/7 Shifts & Night Shifts. Education - Any Graduates BA, B. Com, BBA, BSc, B.Tech candidates with BPO Voice experience only preferred Location Pune (Kharadi) We Offer Competitive salary Medical coverage A culture of learning where you can expect to develop foundational skills for the future. Opportunities for both personal and professional development Leadership teams that are communicative and engaged Impactful work by serving customers and the community in times of need. Recognition and advancement opportunities Learn more about Allstate benefits @ https://allstategoodlife.com Job Description A Day in the Life: Communicates empathetically and timely with customers and helps them through their claim process in a fast, fair and easy manner. Will be reviewing claims, and doing follow up through calling (Outbound and Inbound calls) Retrieving Claim related documents, obtain additional information (if missing) Completing all necessary forms, and routes them to the appropriate parties Updating the claim information and handling the task Key Responsibilities . Manages and handle Out bound and inbound calls Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. and make payments. Inputs and tracks into the appropriate databases If offered the role, you will go through training. You will receive ongoing support, mentoring and coaching as you develop in your career. Good Work. Good Life. Good Hands.

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0.0 years

1 - 3 Lacs

Hyderabad

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Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 25th June 2025 Walk-In Date: 25-JUNE-2025 Walk-in Timings: 11:30 am -12:30 pm Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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1.0 - 6.0 years

1 - 3 Lacs

Gurugram

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BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 24K Per Month- GGN Grad/UG/Fresher - Can Apply. No BE/ BTech 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Handling Client & customer handling, call escalation & solutions for Customer Satisfaction. Co-ordination with team & planning to fulfill the customer Handling CRM, calls handling Good in Mail coommunication client Interaction Required Candidate profile Male/Female Any Graduate Excellent Communication Location: Mandaveli Kindky reach us Gokuladevi 8668041213 adducoindia@gmail.com

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0.0 - 2.0 years

2 - 2 Lacs

Bengaluru

Remote

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We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:WFH ( laptop Mandatory) salary upto 2.1L Shifts :Rotational shpuld be fluent in Malayalam** Call or whatsapp Manya @ 8105833817 / 9606553811 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 1.0 years

0 - 1 Lacs

Jaipur

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Responsibilities: * Maintain customer database * Make outbound calls to promote products/services * Meet daily/weekly sales targets * Record call notes accurately * Achieve revenue goals through effective calling strategies

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

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**"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Us On- 9964080000 / 7026022000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Us On- 9964080000 / 7026022000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Us On- 9964080000 / 7026022000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Us On- 9964080000 / 7026022000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Us On- 9964080000 / 7026022000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Dombivli, Mumbai (All Areas)

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Hiring For Aditya Birla Voice Process -Outbound Voice process -Salary:- upto 15k + Incentives -Need Avg english -Shift timing:- 9:30am-6:30pm -Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane -400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:-7798214006 Perks and benefits Good Salary with Unlimited Incentives

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process: IDFC PL Requirement- •Good comms required •Salary-14500/- take home •Unlimited incentives •Shift timing- 9:30-6:30 •Sunday off •Fresher & Exp both can apply •Need immediate joiner. Required Candidate profile Qualification:Min HSC Work Location:Kapurbavadi junction, Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh :-7798214006 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav:- 7796427055

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR :- 8551021894

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR:- 8551021894

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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TALIC_NonTerm Insurance Sales process Fresher with excellent communication Any BPO experience required with average communication will go Fixed Day Shift 1 Rotational off Salary:- 15k to 20k INH Required Candidate profile Min HSC 15,000 to 25,000 in hand (Salary will be closed on the basis of the candidate’s skillset and previous package) More Details Call HR HR:- 9545415846

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0.0 - 5.0 years

1 - 3 Lacs

Navi Mumbai, Dombivli, Mumbai (All Areas)

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SBI General Insurance Process:- Inbound customer service HSC/GRADUATES 1 year any BPO experience Salary - 16.5inhand 21k CTC. Location:- Rabale. Rotational Day Shift - 8am to 8pm working window any 9hr shift. Rotational Weekly off. Required Candidate profile How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process- SBI GI Renewal (Outbound Renewal Calls) Salary HSC+1 year Exp - 17k inhand 22k CTC. Graduate+1 year Exp - 18k inhand 23k CTC. Rounds of Interviews:- HR round Operations round Sunday Weekly off. Working days - 6days. Required Candidate profile Location -Rabale. Shift timing- 9am to 6pm How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Perks and benefits Team Parties, Friendly Workplace, Holidays

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1.0 - 5.0 years

4 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Exploring Voice Jobs in India

The voice job market in India is thriving with a growing demand for professionals skilled in voice technologies. From call centers to voice recognition software development, there are numerous opportunities for job seekers in this field.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Chennai
  4. Mumbai
  5. Delhi

These cities are known for their active hiring in voice-related roles, offering a variety of job opportunities for individuals looking to start or advance their careers in this field.

Average Salary Range

The average salary range for voice professionals in India varies based on experience and location. Entry-level positions can start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the voice job sector, a typical career path may include roles such as Voice Support Specialist, Voice Engineer, Voice Architect, and Voice Manager. Professionals can progress from junior positions to senior roles, eventually leading teams and projects in the voice technology domain.

Related Skills

In addition to expertise in voice technologies, professionals in this field may benefit from skills such as communication, problem-solving, customer service, and knowledge of related technologies like AI and machine learning.

Interview Questions

  • What is the difference between analog and digital voice communication? (basic)
  • Can you explain how voice recognition technology works? (medium)
  • How do you handle difficult customers in a voice support role? (medium)
  • What tools and software have you used for voice analysis and troubleshooting? (advanced)
  • Describe a challenging voice project you worked on and how you overcame obstacles. (advanced)
  • How do you stay updated with the latest trends and developments in voice technology? (basic)
  • What are some common voice quality issues and how do you address them? (medium)
  • Can you walk us through your process for designing a voice user interface? (advanced)
  • How do you ensure data security and privacy in voice applications? (medium)
  • What is your experience with integrating voice technology with other systems and platforms? (medium)
  • Explain the concept of voice biometrics and its applications in security. (advanced)
  • How do you approach testing and quality assurance for voice applications? (medium)
  • Have you worked with natural language processing (NLP) in voice applications? (medium)
  • How do you prioritize and manage multiple voice projects simultaneously? (basic)
  • What are the key considerations when designing a multilingual voice application? (advanced)
  • How do you troubleshoot network issues affecting voice quality in real-time communication? (medium)
  • Can you discuss a successful voice project you led from conception to implementation? (advanced)
  • How do you collaborate with cross-functional teams to develop voice solutions? (basic)
  • What are the challenges of integrating voice technology with legacy systems? (medium)
  • Describe a time when you had to quickly adapt to changes in voice technology requirements. (basic)
  • How do you approach user testing and feedback collection for voice interfaces? (medium)
  • What strategies do you use to optimize voice recognition accuracy and performance? (medium)
  • Have you worked on voice applications for IoT devices? If so, what challenges did you face? (advanced)
  • How do you ensure compliance with voice technology regulations and standards? (basic)

Closing Remark

As you navigate the competitive landscape of voice jobs in India, remember to showcase your skills, experience, and passion for this field during interviews. Stay updated with industry trends, practice your technical skills, and approach each opportunity with confidence. Best of luck in your job search!

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