Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description: Should have excellent communication skills Should have experience in training new hire batches Should have experience in training new joiner BPO batches Minimum 2 years experience as an international BPO trainer Should be comfortable working in US shifts Experience: 2+ Years Mandatory Required Benefits: Commuter assistance Health insurance Life insurance Paid sick time Provident Fund Experience: 2 +Years (Required) Language: English (Mandatory) Location: Kharadi, Pune, Maharashtra Shift availability: Night Shift (Required) Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Looking to kickstart your career or switch to a high-growth role? We’re hiring Customer Service Executives to join our dynamic team in the International Voice Collections Process. 👉Position – Customer Service Executive (International Voice Process) •Location: Kharadi, Pune •Mode: Work From Office (WFO) •Shift: US Shifts What You Get: •Salary up to ₹40K in-hand •Unlimited monthly incentives (based on performance) •Both-side cab facility •Fixed Sundays off + alternate Saturdays working. •Fast-paced work culture & growth opportunities Who Can Apply: •HSC / Undergrad / Graduate •Excellent English communication skills •Freshers & experienced (0–5 years) ~Immediate joiners preferred Start your career with us and turn your communication skills into earnings! Send your resume on khushi.jain@in.credencerm.com Contact: 8956771572 Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Description: Should have excellent communication skills Should have experience in training new hire batches Should have experience in training new joiner BPO batches Minimum 2 years experience as an international BPO trainer Should be comfortable working in US shifts SHOULD HAVE EXPERIENCE FROM REVENUE CYCLE MANAGEMENT(RCM) INDUSTRY ONLY Experience: 2+ Years Mandatory Required Benefits: Commuter assistance Health insurance Life insurance Paid sick time Provident Fund Experience: 2 +Years (Required) Language: English (Mandatory) Location: Kharadi, Pune, Maharashtra Shift availability: Night Shift (Required) Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Roles & Responsibilities : Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes. Performing operational due diligence for new prospective clients. Develop the Operations strategy for the organisation, keeping in mind the business requirements. Manage onshore centers for Patient collections and Insurance billing. Coordinate with the other department for smooth functioning of the process. Should have experience in project transition. Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice) Exposure on Client Relationship Management. Should have experience in expanding operations and work on prospect clients, RFPs, SOP’s and DOU’s etc. Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team. Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external) Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees. Staff development including training, coaching and competence assessment. Motivate and lead high performance management team. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Roles & Responsibilities : Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Revenue Cycle Management, ensuring a deep understanding of relevant processes and compliance standards. Training Material Development: Create and update training materials, manuals, and documentation specific to Revenue Cycle Management procedures and best practices. Needs Assessment: Collaborate with management to assess training needs within Revenue Cycle Management team, identifying areas for improvement and skill development. Adapt Training Methods: Tailor training methods to address different learning styles and ensure optimal comprehension and application of Revenue Cycle Management strategies. Feedback and Evaluation: Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed. Call Calibration Sessions: Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the RCM team. Provide insights and feedback to enhance call quality. Stay Updated: Stay abreast of all updates, changes, and advancements within the Revenue Cycle Mangement domain. Keep training materials current and incorporate the latest industry best practices into training sessions. Execution of Policies: Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context. Compliance Assurance: Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Revenue Cycle Management training programs. Candidate Requirements : Experience: Proven experience of 2+ yrs. with a focus on Revenue Cycle Management, preferably working as a Trainer role. Familiarity with Revenue Cycle Management processes, compliance standards, and industry regulations. Preferred Qualification: Graduate from any stream Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner. Adaptability: Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Revenue Cycle Management team. Organizational Skills: Strong organizational skills to manage training schedules, materials, and documentation effectively. Team Collaboration: Collaborate with management to stay updated on industry changes and ensure training programs align with current best practices. Position Requirement: Working Days: Mon to Fri (Fixed Off on Sat and Sun) Working hours: 9 (1hr break included) Shift Timing: Day to US Shifts (Flexible with Shift) Trainer Certification: Required to go through certification process that includes calling Future Prospects. Opportunity to transition into Senior Executive role within Training Department. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Roles & Responsibilities Develop and administrate single or multiple client’s business with deployment of resource ranging over a Large span of 300+ FTE’s Develops and drive strategies and programs which improve the competitive position and profitability of the organization Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency Innovate and drives dialer, skip tracing, performance improvement plan and strategies Identifying and eliminating root cause barriers to accuracy, productivity, and quality Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus Participates on business leadership meetings and representing business unit to Clients Ensure that the assigned portfolio meets client and internal company performance benchmarks Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and system Ensure full compliance with all company, departmental, legal, and regulatory requirements Desired Skills 3 Years of experience as Head of Operations/Vice President - Operations 15+ years of experience in the International BPO business Experience in 1st/3rd Party Healthcare Collections Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals Extensive knowledge of the principles, procedures, and best practices in the industry. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Preferred Qualification – Any Graduate Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Roles & Responsibilities : At least 10 years of Healthcare RCM Experience. Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals. Expertise with MS Office tools like PowerPoint, Excel, etc. Preferred Qualification – Any Graduate or above Desired Skills : Develop the Operations strategy for the organization, keeping in mind the business requirements. Execute these innovative strategies to improve and secure business delivery. Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes. Performing operational due diligence for new prospective clients ? Manage onshore centers for Patient collections and Insurance billing. Experience in project transition will be a value add. Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection. Strong understanding of all downstream revenue cycle offices and experience of handling entire functions of Healthcare RCM - Payment posting, AR Follow-up, Denial Management & Patient Billing (Voice & Non voice) Should have experience in expanding operations and work on prospect clients, RFPs, SOP’s and DOU’s etc. Ensure that the portfolio/s meets client and internal company performance benchmarks. Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency. Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external) Excellent analytical, verbal and written - communication and presentation skills. Proficient in Excel and PowerPoint to create/read/analyze weekly reports, dashboards for both internal management and clients. Strong interpersonal skills to be able to effectively relate with the public, patients, organizations and employees. Staff development including training, coaching and competency assessment. Show more Show less
Pune, Maharashtra, India
Not disclosed
On-site
Full Time
Job Role & Responsibilities : Performing interviews for entry-level positions in Collection and Revenue Cycle Management (RCM) Evaluate and shortlist candidates based on their communication skills, thought processes, and comprehension abilities Pose pertinent scenario-based questions and evaluate candidates' responses Clarify any queries during the interview and assess the candidate's capability to meet targets. Accurately document interviewing information in the systems application. Offer constructive feedback to candidates. Collaborate with the recruitment team for daily administrative tasks. Demonstrate professionalism and respect when interacting with candidates. Maintain and publish reports Participate in interview call calibrations. Perform other assigned responsibilities Candidate Requirements. 2+ Years of experience in a global Business Process Outsourcing (BPO) setting in the United States is required. Strong communication skills. Attentive listening skills. Proficiency in MS Excel. Position Requirements Working Days: Mon to Sat (Sun Week Off) Working hours: 8 (1hr break included) Shift Timing: 02:00 PM to 10:00 PM IST (Could change basis requirement) Required to travel self. Future Prospects : Opportunity to transition into HR Recruiter role. Opportunity to transition into Trainer role. Show more Show less
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Company Profile:. Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States. Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories. In the telecommunication vertical, Credence serves four of the top five providers in the United States. Our Group Companies Credence Resource Management, LLC Focuses on providing Receivables Management and voice based BPO services, is the flagship company of the Credence Group. Innoval Global Solutions, LLC & Medstat Inc Provide RCM services to health care providers. iValuate Global Technologies Provides Technology platforms that enhance productivity and compliance for creditors and health care providers. Our mantra is Excellence Beyond Belief. Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team. Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune, India. Job Role:. Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes. Performing operational due diligence for new prospective clients. Develop the Operations strategy for the organisation, keeping in mind the business requirements. Manage onshore centers for Patient collections and Insurance billing. Coordinate with the other department for smooth functioning of the process. Should have experience in project transition. Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice). Exposure on Client Relationship Management. Should have experience in expanding operations and work on prospect clients, RFPs, SOP's and DOU's etc. Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team. Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external). Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees. Staff development including training, coaching and competence assessment. Motivate and lead high performance management team. (ref:iimjobs.com) Show more Show less
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Candidate should have experience in end to end recruitment Candidate should have experience in Volume hiring Candidate should have experience in Bulk hiring Candidate should have mandatory experience in BPO hiring Candidate should have mandatory experience in working RCM industry Candidate should have excellent communication skills
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We're Hiring! Voice Process (International Voice Process) Location: Kharadi, Pune | Are you a Passionate individual with excellent communication skill? This is your chance to grow with a leading MNC! •Role: Customer Service Executive •Work Type: Onsite •Shift: US Shift (Night) •For both, Freshers & Experienced. -Eligibility: HSC/Undergrad/Graduates -Skills: Excellent English communication is a must -Joining: Immediate joiners only Perks & Benefits •Free cab service •Unlimited Incentives •Medical insurance Share your CV on khushi.jain@in.credencerm.com contact: 8956771572
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Roles & Responsibilities: Will responsible for installation, configuration, managing & troubleshooting of Networks devices such as Routers, Switches, Firewall , load balancer, Vulnerability Scanners, other networking & Security devices, appliances Coordinate with users, service Providers & vendors to ensure timely and satisfactory resolution Create technical documentation, network diagrams, inventory control documentation, Incident Report, Change Management and security documentation Conduct daily performance checks on networking & Security devices Deploy and maintain access-list and firewall policies for high throughput environments Design and implement firewall, VPN, and IDS/IPS solutions Design and implementation of CME and CISCO IP Phone. Candidate Requirements: At least 4+ years of experience Experience with addressing, sub-netting, routing, switching, VLANs, VTP, STP, NAT, VPN, VRRP, HSRP etc. Proficient experience in Sonicwall is mandatory Hands-on experience in implementing, administrating and troubleshooting network devices: ASA, network switches, routers and network load balancers; other firewall and other security appliances Strong knowledge of firewall policies, NAT rules, IP SLA, VoIP, SIP, IPSec VPN, IDP & IPS, RADIUS and TACACS Strong knowledge of protocols MPLS, OSPF, BGP, EIGRP, QoS, GRE, NetFlow WAN, Voice over IP (VoIP), SIP/SIP-T technologies A good level of experience implementing and administering common TCP/IP – based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. Evaluate, implement and monitor incoming network change requests Participate in peer review of new or modified LANs/WANs/VoIP strategy and advise on impact of proposed network changes Experience with standard network and security change and configuration control policies Knowledge of network monitoring and administration tools (Solarwind, Nagios, OpenNMS,) Should know the difference between OSPF and EIGRP protocol Must be able to work effectively with little supervision as well as in a team environment Ability to respond to production issues on a 24x7 basis and extending beyond Normal Working Hours Should be Graduate or Diploma with Certification in Technical course Should be CCNP certified.
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Position Overview: We are seeking a skilled and results-driven Manager, IT Infrastructure - Network to oversee and enhance our network infrastructure, ensuring high performance, reliability, and security. The ideal candidate will have a strong technical background in network management, a passion for optimizing IT operations, and experience in leading a team. This role requires an individual who can manage complex network systems, drive continuous improvements, and provide leadership in a dynamic IT environment. Job Roles & Responsibilities: Network Infrastructure Management: Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. Operational Excellence: Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. Network Monitoring & Optimization: Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. Network Design & Documentation: Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. Network Configuration & Management: Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. MPLS Management: Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. IT Asset & Inventory Management: Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. IT Security & Compliance: Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. Documentation & Process Management: Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. Helpdesk & Service Desk Management: Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. Team Leadership: Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work environment. Candidate Requirements: Experience: At least 7 years of experience in IT management, with a focus on network and server infrastructure. Technical Expertise: Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. Network Protocols: In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. Network Security: Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. Problem-Solving Skills: Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. Leadership: Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. Certifications: Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. Availability: Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. Knowledge of Frameworks: Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. Language Proficiency: Strong command of English and the ability to communicate effectively with offshore teams and stakeholder
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Roles & Responsibilities: Managing IT infrastructure. Installing, configuring and managing network equipment including routers, switches, firewall. Maintaining the day-to-day IT operation. Network Monitoring to maximising network performance. Create accurate network diagrams and documentation for design and planning network communication systems. Configuring and managing of Access list, DHCP IP Sec tunnel, VLANs, Routing & Switching. Configuration and maintenance of MPLS technology. IT Asset & Inventory Management. Manage and implement IT Securities policies and procedures. Ensure proper Documentation process is in place. Handling Helpdesk & Service Desk. Managing Helpdesk & Engineer Team. Candidate Requirements At least 5 years of experience in IT Management including Network and Servers. A good command of English and able to handle offshore users. Hand on experience on Cisco Router, Cisco Switches, SonicWALL Firewall & Barracuda Firewall. Should have knowledge about Hardening of Network devices. Ability to implement, administer, and troubleshoot network infrastructure devices, including firewall, routers, switches. Should have knowledge and implementation experience on routing protocols BGP, RIP, IGRP, EIGRP etc. Should be open to work in 24*7 environments. Knowledge of ITIL, ISO27001 & PCI framework
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
We are looking for a skilled and enthusiastic Software Developer (.Net MVC / .Net Core) to join our growing technology team. The ideal candidate will have a strong background in Microsoft technologies and experience building scalable web applications using .Net MVC or .Net Core, C#, and Entity Framework, along with front-end experience using HTML, CSS, JavaScript, and jQuery. Familiarity with MySQL or MS SQL Server databases is essential. The role involves full-stack development, working with cross-functional teams, and contributing to the entire development lifecycle from concept to deployment. Key Responsibilities Design, develop, test, and maintain scalable web applications using .Net MVC or .Net Core and C#. Work with Entity Framework for data access and LINQ for efficient query writing. Build responsive UI components using HTML, CSS, JavaScript, and jQuery. Design and optimize relational databases using MySQL or MS SQL Server. Participate in requirements gathering, system design discussions, and code reviews. Write clean, maintainable, and efficient code while adhering to coding standards and best practices. Collaborate with UI/UX designers, QA teams, and backend engineers to deliver seamless solutions. Troubleshoot, debug, and resolve technical issues in a timely manner. Maintain existing software systems by identifying and correcting software defects. Stay updated on the latest development trends, tools, and frameworks in the .Net ecosystem. Required Skills And Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Minimum 3 years of hands-on experience with .Net MVC or .Net Core. Strong command over C# and object-oriented programming concepts. Proven experience with Entity Framework and LINQ. Experience with HTML5, CSS3, JavaScript, and jQuery. Proficiency in writing SQL queries, stored procedures, and optimizing database performance in MySQL or MS SQL Server. Solid understanding of web development practices, RESTful services, and security principles. Preferred Skills (Good To Have) Experience with Web APIs and third-party integrations. Familiarity with Git, Bitbucket, or other version control systems. Experience with Agile/Scrum development methodologies. Knowledge of DevOps pipelines and CI/CD practices. Soft Skills Strong problem-solving and analytical thinking. Good verbal and written communication skills. Ability to work independently and collaboratively in a team environment. Self-motivated with a strong work ethic and a passion for technology. (ref:hirist.tech)
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States. Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories. In the telecommunication vertical, Credence serves four of the top five providers in the United States. Our Group Companies: v Credence Resource Management, LLC - Focuses on providing Receivables Management and voice based BPO services, is the flagship company of the Credence Group. v Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers. v iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers. Our mantra is Excellence Beyond Belief. Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team. Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune, India. Visit www.credencegs.com to know more about the company. Responsibilities Has worked on Xifin- AR Caller Ø Excellent Knowledge in Denials · Ø Can perform HIPAA compliant auto and manual posting requirements · Ø Executes daily payment posting batch reconciliation · Ø Understanding of posting offsets, forward balance, and refund processing / posting · Familiar with denial and remarks codes to perform posting and assignment of AR appropriately · Ø Familiar with secondary billing process while perform cash posting · Ø Clear understanding on: · 1. ERA & EOB · 2. ERA codes · 3. Insurance types · 4. Balance billing · 5. Co-ordination of Benefits · Ø Ensure full compliance with all company, departmental, legal and regulatory requirements with regards to Payment Posting procedures and practices · Ø Good verbal and written communication and presentation skills · Ø Ability to execute and accomplish tasks consistently within deadlines · Ø Basic knowledge of MS Office · Ø Experience working on imagine systems and Advanced MD would be an added advantage Qualifications Ø Exp1 - 4 Years of experience in a Medical RCM {Revenue Cycle Management} Ø Willingness to work in US shifts Ø Minimum 1 year experience in AR 1. Candidate should have good knowledge of denials 2. Require good understanding of place of service Contact- Isha Agarwal- 9225502386
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Roles & Responsibilities Network Infrastructure Management : Oversee the design, installation, configuration, and maintenance of network equipment, including routers, switches, firewalls, and other related devices. Operational Excellence : Manage the day-to-day operations of the IT infrastructure, ensuring the network is running optimally and all systems are functioning smoothly. Network Monitoring & Optimization : Monitor network performance to proactively identify and resolve issues, ensuring maximum uptime and efficiency. Network Design & Documentation : Create and maintain accurate network diagrams, documentation, and configuration details to support network planning, communication systems, and future upgrades. Network Configuration & Management : Configure and manage critical network components such as access control lists (ACLs), DHCP, IPsec tunnels, VLANs, routing, and switching. MPLS Management : Oversee the configuration, maintenance, and troubleshooting of MPLS technology to ensure reliable and high-performance connectivity. IT Asset & Inventory Management : Maintain accurate records of network infrastructure and IT assets, ensuring efficient management of hardware and software resources. IT Security & Compliance : Develop and enforce IT security policies and procedures to safeguard the network infrastructure and sensitive data. Ensure compliance with relevant industry standards. Documentation & Process Management : Establish and maintain robust documentation processes for network configurations, incidents, and operational procedures. Helpdesk & Service Desk Management : Oversee the management and resolution of support requests through the Helpdesk & Service Desk, ensuring timely and effective responses to technical issues. Team Leadership : Manage and mentor the Helpdesk and Engineer teams, fostering professional growth and promoting a collaborative work Requirements : Experience : At least 7 years of experience in IT management, with a focus on network and server infrastructure. Technical Expertise : Strong hands-on experience with Cisco Routers, Cisco Switches, SonicWALL and Barracuda Firewalls. Network Protocols : In-depth knowledge of routing protocols such as BGP, RIP, IGRP, EIGRP, and related technologies. Network Security : Proven experience in hardening network devices and ensuring robust security measures across the network infrastructure. Problem-Solving Skills : Strong ability to troubleshoot, administer, and optimize network infrastructure, including firewalls, routers, and switches. Leadership : Experience in managing cross-functional teams, including Helpdesk and engineering teams, with an emphasis on coaching, development, and performance improvement. Certifications : Relevant certifications such as Cisco CCNP, CCIE, or similar would be advantageous. Availability : Open to working in a 24/7 environment to ensure network continuity and quick issue resolution when needed. Knowledge of Frameworks : Familiarity with ITIL, ISO27001, and PCI DSS frameworks, ensuring adherence to best practices and regulatory requirements. Language Proficiency : Strong command of English and the ability to communicate effectively with offshore teams and stakeholder (ref:hirist.tech)
pune, maharashtra
INR Not disclosed
On-site
Full Time
You are a skilled and enthusiastic Software Developer (.Net MVC / .Net Core) who will be an integral part of our growing technology team. Your expertise in Microsoft technologies and experience in building scalable web applications using .Net MVC or .Net Core, C#, and Entity Framework, coupled with front-end proficiency in HTML, CSS, JavaScript, and jQuery, will be highly valued. It is essential that you are familiar with MySQL or MS SQL Server databases. Your role will encompass full-stack development, collaboration with cross-functional teams, and involvement in the complete development lifecycle from conceptualization to deployment. Responsibilities: - Design, develop, test, and maintain scalable web applications using .Net MVC or .Net Core and C#. - Utilize Entity Framework for data access and LINQ for efficient query writing. - Create responsive UI components using HTML, CSS, JavaScript, and jQuery. - Design and optimize relational databases using MySQL or MS SQL Server. - Engage in requirements gathering, system design discussions, and code reviews. - Write clean, maintainable, and efficient code while following coding standards and best practices. - Collaborate with UI/UX designers, QA teams, and backend engineers for seamless solution delivery. - Troubleshoot, debug, and resolve technical issues promptly. - Maintain existing software systems by identifying and rectifying software defects. - Stay abreast of the latest development trends, tools, and frameworks in the .Net ecosystem. Required Skills And Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum 3 years of hands-on experience with .Net MVC or .Net Core. - Proficiency in C# and object-oriented programming concepts. - Demonstrated experience with Entity Framework and LINQ. - Familiarity with HTML5, CSS3, JavaScript, and jQuery. - Ability to write SQL queries, stored procedures, and optimize database performance in MySQL or MS SQL Server. - Sound understanding of web development practices, RESTful services, and security principles. Preferred Skills (Good To Have): - Experience with Web APIs and third-party integrations. - Familiarity with Git, Bitbucket, or other version control systems. - Exposure to Agile/Scrum development methodologies. - Knowledge of DevOps pipelines and CI/CD practices. Soft Skills: - Strong problem-solving and analytical thinking abilities. - Effective verbal and written communication skills. - Capability to work autonomously and collaboratively within a team environment. - Self-motivated with a strong work ethic and a genuine passion for technology.,
pune, maharashtra
INR Not disclosed
On-site
Full Time
We are seeking a skilled and enthusiastic Software Developer with expertise in .Net MVC / .Net Core to become a valuable member of our expanding technology team. The ideal candidate should possess a solid foundation in Microsoft technologies and a proven track record in developing scalable web applications using .Net MVC or .Net Core, C#, and Entity Framework. Additionally, proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery is required. Familiarity with MySQL or MS SQL Server databases is also a key requirement for this role. As a Software Developer, your responsibilities will encompass full-stack development, collaboration with cross-functional teams, and involvement in the complete development lifecycle from conception to deployment. You will be tasked with designing, developing, testing, and maintaining scalable web applications using .Net MVC or .Net Core and C#. Utilizing Entity Framework for data access and LINQ for efficient query writing will be essential components of your role. Furthermore, you will be responsible for constructing responsive UI components through HTML, CSS, JavaScript, and jQuery, as well as designing and optimizing relational databases using MySQL or MS SQL Server. Key Responsibilities: - Design, develop, test, and maintain scalable web applications using .Net MVC or .Net Core and C#. - Utilize Entity Framework for data access and LINQ for efficient query writing. - Construct responsive UI components using HTML, CSS, JavaScript, and jQuery. - Design and optimize relational databases using MySQL or MS SQL Server. - Participate in requirements gathering, system design discussions, and code reviews. - Write clean, maintainable, and efficient code while adhering to coding standards and best practices. - Collaborate with UI/UX designers, QA teams, and backend engineers to deliver seamless solutions. - Troubleshoot, debug, and resolve technical issues in a timely manner. - Maintain existing software systems by identifying and correcting software defects. - Stay abreast of the latest development trends, tools, and frameworks in the .Net ecosystem. Required Skills And Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 3 years of hands-on experience with .Net MVC or .Net Core. - Proficiency in C# and object-oriented programming concepts. - Proven experience with Entity Framework and LINQ. - Experience with HTML5, CSS3, JavaScript, and jQuery. - Proficiency in writing SQL queries, stored procedures, and optimizing database performance in MySQL or MS SQL Server. - Solid understanding of web development practices, RESTful services, and security principles. Preferred Skills (Good To Have): - Experience with Web APIs and third-party integrations. - Familiarity with Git, Bitbucket, or other version control systems. - Experience with Agile/Scrum development methodologies. - Knowledge of DevOps pipelines and CI/CD practices. Soft Skills: - Strong problem-solving and analytical thinking. - Good verbal and written communication skills. - Ability to work independently and collaboratively in a team environment. - Self-motivated with a strong work ethic and a passion for technology.,
kolkata, west bengal
INR Not disclosed
On-site
Full Time
As a Software Engineer in the Artiva Programming team at Credence, you will play a crucial role in managing and maintaining the Artiva Receivables Management software, which handles distressed assets exceeding US $8.8 billion with a monthly increment of over half a billion. Your responsibilities will include implementing new workflows to align with evolving business needs and strategies, as well as facilitating system onboarding for new clients and processes. This involves configuring file import/export routines, adapting the system to meet data presentation requirements, and designing workflows to ensure compliance with client work standards, operational strategies, regulatory guidelines, and company policies. Furthermore, you will be tasked with analyzing, investigating, and troubleshooting issues identified by the user community to ensure seamless operations. In this role, you will be at the forefront of managing and addressing the core platform requirements of the debt collection business. Your key duties will involve coding and testing software programs, documenting program requirements and specifications, maintaining, modifying, and enhancing programs, as well as developing detailed programming logic and coding changes. You will be expected to create plans outlining the steps needed to develop programs using structured analysis, design methodologies, or object-oriented development, while continuously testing and refining programming modifications to enhance operational efficiency and meet new requirements. Additionally, you will be responsible for writing new program code, maintaining programming documentation, providing daily status updates on assigned tasks, and collaborating closely with supervisors and managers to ensure the successful completion of projects. The ideal candidate for this position should possess a minimum of 3 years of programming experience in a reputable organization, hands-on experience in ERP or CRM development or maintenance, and a degree in Computer Science or a related field. Proficiency in object-oriented programming, as well as in languages such as C++, C#, Java, VB scripting, and SQL database management, particularly in RDBMS structure and query operations, will be highly beneficial for excelling in this role. If you are passionate about software engineering, have a keen eye for detail, and thrive in a dynamic and challenging work environment, this Full-Time Software Engineering position based in Pune, IN, could be the perfect opportunity for you to contribute to the success of Credence's debt collection business.,
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